ریکوآفشیوRicoh Aficio MPC2051

ریکوآفشیوRicoh Aficio MPC2051

ایرادات دستگاههای ریکو براساس کد می باشد. شرکت کپی ایران در نظر دارد تمامی سرویس مانوئلها و رفع ایرادات را در اختیار شما عزیزان قرار دهد.

1.  Exposure lamp error
   The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate ( copyir.com     • Exposure lamp defective • Lamp stabilizer defective • Exposure lamp connector defective • Standard white plate dirty • Scanner mirror or scanner lens out of position or dirty
   120    Scanner home position error 1
   The scanner home position sensor does not detect the “OFF” condition during operation ( copyir.com     • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SIO and HP sensor disconnected
   121    Scanner home position error 2
   The scanner home position sensor does not detect the “ON” condition during operation ( copyir.com     • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SIO and HP sensor disconnected
   141    Black level detection error The black level cannot be adjusted within the target value during the zero clamp ( copyir.com     • Harness disconnected • Defective SBU
   142    White level detection error
   The white level cannot be adjusted within the target during auto gain control ( copyir.com     • Dirty exposure glass or optics section • SBU board defective • Exposure lamp defective • Lamp stabilizer defective • Scanner motor defective
   144    SBU communication error
   The SBU connection cannot be detected at power on or recovery from the energy save mode ( copyir.com     • Defective SBU • Defective harness • Defective detection port on the BICU
   161-001    The error result of self-diagnostic by the ASIC on the BICU is detected ( copyir.com     • Defective BICU • Defective connection between BICU and SBU
   161-002    IPU error
   Detected an error during an access to the Ri ( copyir.com     • Defective BICU board
   165    Copy Data Security Unit error
   • The copy data security board is not detected when the copy data security function is set “ON” with the initial setting ( copyir.com  • A device check error occurs when the copy data security function is set “ON” with the initial setting ( copyir.com     • Incorrect installation of the copy data security board • Defective copy data security board
   195    Serial Number Mismatch
   • Serial number stored in the memory does not have the correct code ( copyir.com     • NVRAM defective • BICU replaced without original NVRAM
   202    Polygon motor error 1: ON timeout
   The polygon mirror motor does not reach the targeted operating speed within the specified time after turning on or changing speed    • Defective or disconnected harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor ( copyir.com
   203    Polygon motor error 2: OFF timeout
   The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off ( copyir.com     • Disconnected or defective harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor
   204    Polygon motor error 3: XSCRDY signal error
   The SCRDY_N signal goes HIGH (inactive) while the laser diode is firing ( copyir.com     • Disconnected or defective harness to polygon motor driver board • Defective polygon motor • Defective polygon motor driver board
   220    Laser synchronizing detection error: start position [K]
   The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
   222    Laser synchronizing detection error: start position [Y]
   The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
   224    Laser synchronizing detection error: start position [M]
   The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
   226    Laser synchronizing detection error: start position [C]
   The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
   230    FGATE ON error: K
   The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
   231    FGATE OFF error: K
   • The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K] ( copyir.com  • The PFGATE ON signal still asserts when the next job starts ( copyir.com     • Defective ASIC (Lupus) • Poor connection between controller and BICU ( copyir.com  • Defective BICU
   232    FGATE ON error: Y
   The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [Y] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
   233    FGATE OFF error: YT
   he PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [Y] ( copyir.com  The PFGATE ON signal still asserts when the next job starts ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
   234    FGATE ON error: M
   The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [M] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
   235    FGATE OFF error: M
   The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [M] ( copyir.com  The PFGATE ON signal still asserts when the next job starts ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
   236    FGATE ON error: C
   The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [C] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
   237    FGATE OFF error: C
   The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [C] ( copyir.com  The PFGATE ON signal still asserts when the next job starts ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
   240    LD error: Bk
   The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
   241    LD error: Y
   The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
   242    LD error: M
   The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
   243    LD error: C
   The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
   285    Line position adjustment (MUSIC) error
   Line position adjustment fails four consecutive times ( copyir.com     • Pattern sampling error ( insufficient image density ) • Defective ID sensors for the line position adjustment • Defective image transfer belt unit • Defective PCU(s) • Defective laser optics housing unit
       

1.  Description    Causes
   300    AC charge output error [K]
   The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
   301    AC charge output error [M]
   The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
   302    AC charge output error [C]
   The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
   303    AC charge output error [Y]
   The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
   325    Color development motor error
   The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com     • Color development motor slip due to an increase in the torque caused by connected components ( copyir.com  • Defective motor
   360    TD sensor (Vt high) error 1: K
   The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
   361    TD sensor (Vt high) error 1: M
   The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
   362    TD sensor (Vt high) error 1: C
   The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
   363    TD sensor (Vt high) error 1: Y
   The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
   364    TD sensor (Vt high) error 2: K
   The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
   365    TD sensor (Vt high) error 2: M
   The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
   366    TD sensor (Vt high) error 2: C
   The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
   367    TD sensor (Vt high) error 2: Y
   The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
   372    TD sensor adjustment error: K
   During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
   373    TD sensor adjustment error: M
   During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
2.  TD sensor adjustment error: C
   During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
   375    TD sensor adjustment error: Y
   During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
   380    Drum gear position sensor error: K
   The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com     • Dirty or defective drum gear position sensor
   381    Drum gear position sensor error: M
   The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com     • Dirty or defective drum gear position sensor
   382    Drum gear position sensor error: C
   The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com     • Dirty or defective drum gear position sensor
   383    Drum gear position sensor error: Y
   The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com     • Dirty or defective drum gear position sensor
   396    Drum/Development motor error: K
   The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com     • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
   397    Drum/Development motor error: M
   The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com     • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
   400    ID sensor adjustment error
   When the Vsg error counter reaches “3”, the machine detects “SC400” ( copyir.com  The Vsg error counter counts “1” when the Vsg detected by ID sensor is more than the value (default: 4 ( copyir.com 5V) specified with SP3324-005 or less than the value (default: 3 ( copyir.com 5V) specified with SP3324-006 ( copyir.com     • Dirty or defective ID sensor • Defective ID sensor shutter
   441    Image transfer unit motor error
   The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com     • Motor overload • Defective image transfer unit motor
   442    Image transfer belt contact motor error
   The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com     • Dirty image transfer belt contact sensor • Defective image transfer belt contact motor • Disconnected connector of image transfer belt contact sensor or motor • Disconnected cable
   443    Image transfer unit error
   The machine detects the encoder sensor error ( copyir.com     • Defective encoder sensor • Image transfer unit installation error • Defective image transfer unit motor
   452    Paper transfer unit contact error
   The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com     • Defective paper transfer unit contact sensor • Defective paper transfer unit contact motor • Broken +24V fuse on PSU • Defective IOB
   491    High voltage power: Drum/ development bias output error
   An error signal is detected for 0 ( copyir.com 2 seconds when charging the drum or development ( copyir.com     • High voltage leak • Broken harness • Defective drum unit or development unit • Defective high voltage supply unit
   492    High voltage power: Image transfer/ paper transfer bias output error
   An error signal is detected for 0 ( copyir.com 2 seconds when charging the separation, image transfer bet or paper transfer roller ( copyir.com     • High voltage leak • Broken harness • Defective image transfer belt unit or paper transfer unit • Defective high voltage supply unit
   495    PCDU toner collection motor error
   The machine detects that the PCDU toner collection bottle is not set for one second when the PCDU toner collection motor is turned off ( copyir.com     • PCDU toner collection bottle motor damaged • Disconnect or defective harness • Defective DRB board
   503    3rd paper tray lift motor malfunction (optional Paper Tray Unit)
   The paper lift sensor did not activate within 18 sec ( copyir.com  (for PTU) or 8 sec ( copyir.com  (for LCT) after the tray lift motor switched on ( copyir.com     • An obstruction (jammed paper, paper scraps, etc ( copyir.com ) has blocked the motor drive and caused an overload ( copyir.com  • Paper lift sensor connection loose, disconnected, or damaged • Paper lift sensor defective • Tray lift motor connection loose, disconnected, or damaged • Tray lift motor defective
   504    4th paper tray lift motor malfunction (optional Paper Tray Unit)
   The paper lift sensor did not activate within 18 sec ( copyir.com  (for PTU) or 8 sec ( copyir.com  (for LCT) after the tray lift motor switched on ( copyir.com     • An obstruction (jammed paper, paper scraps, etc ( copyir.com ) has blocked the motor drive and caused an overload ( copyir.com  • Paper lift sensor connection loose, disconnected, or damaged • Paper lift sensor defective • Tray lift motor connection loose, disconnected, or damaged • Tray lift motor defective
   506    Paper tray feed motor lock (optional Paper Tray Unit)
   A motor lock signal is not detected for more than 1 ( copyir.com 5 s at power-on or the lock signal is not detected for more than 1 ( copyir.com 0 s during rotation ( copyir.com     • An obstruction (jammed paper, paper scraps, etc ( copyir.com ) has blocked the feed motor drive and caused an overload ( copyir.com  • Paper tray feed motor connection loose, disconnected, or damaged • Paper tray feed motor defective
   508    By-pass bottom plate error
   The signal from the by-pass tray HP sensor does not change for 1 ( copyir.com 0 second after the by-pass motor has rotated counterclockwise ( copyir.com  If this condition occurs three consecutive times, the SC is generated ( copyir.com     • Disconnect or defective harness of the by-pass motor • Defective or disconnected connection for the by-pass motor ( copyir.com  • Defective by-pass motor • Disconnect or defective harness of the by-pass HP sensor • Defective or disconnected connection for the by-pass HP sensor ( copyir.com  • Defective by-pass HP sensor
   530    Ventilation fan: front error
   The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com     • Defective ventilation fan: front or rear • Disconnected or defective harness • Defective DRB • Defective BCU
   531    Ventilation fan: rear error
   The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com     • Defective ventilation fan: front or rear • Disconnected or defective harness • Defective DRB • Defective BCU
   532    Laser unit fan error
   The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com     • Defective laser unit fan • Disconnected or defective harness • Defective drive board • Defective BCU
   533    Fusing front fan error
   The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com     • Defective fusing front fan • Disconnected or defective harness • Defective DRB • Defective BCU
   534    Fusing rear fan error
   The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com     • Defective fusing rear fan • Disconnected or defective harness • Defective DRB • Defective BCU
   535    Controller box fan error
   The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com     • Defective controller box fan • Disconnected or defective harness • Defective BCU
   540    Fusing/Paper exit motor error
   The BCU receives the lock signal 2 ( copyir.com 0 seconds after turning on the fusing/paper exit motor ( copyir.com     • Motor overload • Defective fusing/paper exit motor • Defective or disconnected connection for the fusing/paper exit motor
   541    Heating roller error 1 The temperature detected by the thermopile does not reach 0°C for 6 seconds ( copyir.com     • Loose connection of the thermopile • Defective thermopile
   542    Heating roller warm-up error 1
   • After the main switch is turned on or the cover is closed, the increment of the heating roller temperature per 10 seconds is 30°C or less ( copyir.com  If this condition is detected five times consecutively, SC 542 is defined ( copyir.com  • The heating roller temperature does not reach 100°C for 15 seconds after the heating lamp on ( copyir.com  • The heating roller temperature does not reach the ready temperature while 60 seconds after the heating lamp on ( copyir.com  • The center temperature of the heating roller does not reach the ready temperature for 30 seconds after the edge temperature of the heating roller has reached the ready temperature    • Dirty or defective thermopile • Defective thermopile ( copyir.com  • Trash on the surface of the thermopile lens ( copyir.com  • Defected thermistor ( copyir.com  • Input voltage is over guaranteed value • Defective heating roller lamp
   543    Heating roller fusing lamp overheat 1 (software error)
   The detected fusing temperature stays at 230°C for 1 second ( copyir.com     • Defective PSU • Defective BCU
   544    Heating roller fusing lamp overheat 1 (hardware error)
   During stand-by mode or a print job, the detected heating roller temperature reaches 250 °C ( copyir.com     • Defective PSU • Defective BCU • Defective heating roller thermistor (end) • Defective fusing control system
   545    Heating roller fusing lamp consecutive full power 1
   When the fusing unit is not running in the ready condition, the heating roller fusing lamp keeps on full power for 8 seconds ( copyir.com     • Broken heating roller thermostat • Broken heating roller fusing lamp
   547    Zero cross error
   • The zero cross signal is detected for 0 ( copyir.com 05 seconds three times even though the heater relay is off when turning on the main power ( copyir.com  • The zero cross signal is not detected for 3 seconds even though the heater relay is on after turning on the main power or closing the front door ( copyir.com  • The detection error occurs twice or more in the 11 zero cross signal detections ( copyir.com  This error is defined when the detected zero cross signal is less than 45 ( copyir.com     • Defective fusing lamp relay • Defective fusing lamp relay circuit • Unstable power supply
   551    Heating roller thermistor (end) error 2
   • The temperature measured by the heating roller thermistor (end) does not reach 0°C for 6 seconds ( copyir.com     • Loose connection of heating roller thermistor (end) • Defective heating roller thermistor (end)
   552    Heating roller warm-up error 2
   The heating roller temperature does not reach the ready temperature while 70 seconds after the heating lamp on ( copyir.com     • Dirty or defective thermistor (end) • Heating roller fusing lamp broken • Defected thermostat • Defective heating roller fusing lampamp on ( copyir.com
   553    Heating roller fusing lamp overheat 2 (software error)
   The detected pressure roller temperature stays at 230°C or more for 1 second ( copyir.com     • Defective PSU • Defective BCU
   554    Heating roller fusing lamp overheat 2 (hardware error)
   The heating roller thermistor (end) detects 250°C or more ( copyir.com     • Defective heating roller thermistor (end) • Defective PSU • Defective BCU • Defective fusing control system
   555    Heating roller lamp consecutive full power 2
   When the fusing unit is not running in the ready condition, the pressure roller-fusing lamp keeps ON full power for 8 seconds or more ( copyir.com     • Broken heating roller thermostat • Broken heating roller fusing lamp
   557    Zero cross frequency error
   When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs ( copyir.com     • Noise (High frequency)
   559    Consecutive fusing jam
   The paper jam counter for the fusing unit reaches 3 times ( copyir.com  The paper jam counter is cleared if the paper is fed correctly ( copyir.com  This SC is activated only when SP1159-001 is set to “1” (default “0”) ( copyir.com     • Paper jam in the fusing unit ( copyir.com
   561    Pressure roller thermister error 3
   The temperature measured by the pressure roller thermistor (center) does not reach 0 °C for 20 seconds ( copyir.com     • Loose connection of pressure roller thermistor (center) • Defective pressure roller thermistor (center)
   563    Pressure roller overheat 3 (software error)
   The detected fusing roller temperature stays at 230°C or more for 1 second ( copyir.com     • Defective PSU • Defective BCU
   564    Pressure roller overheat 3 (hardware error)
   The pressure roller thermistor (center) detects 250°C or more ( copyir.com     • Defective PSU • Defective BCU • Defective pressure roller thermistor (center) • Defective fusing control system
   565    Pressure roller fusing lamp consecutive full power 3
   When the fusing unit is not running in the ready condition, the pressure roller fusing lamp keeps ON full power for 250 seconds or more ( copyir.com amp on ( copyir.com     • Broken pressure roller thermostat • Broken pressure roller fusing lamp
   571    Pressure roller thermister error 4
   The temperature measured by the pressure roller thermistor (end) does not reach 0 °C for 20 seconds ( copyir.com amp on ( copyir.com     • Loose connection of pressure roller thermistor (end) • Defective pressure roller thermistor (end)r more ( copyir.com
   573    Pressure roller overheat 4 (software error)
   The detected pressure roller temperature stays at 230°C or more for 1 second ( copyir.com     • Defective pressure roller thermistor (end) • Defective PSU • Defective BCU
   574    Pressure roller overheat 4 (hardware error)
   The pressure roller thermistor (end) detects 250°C or more ( copyir.com     • Defective pressure roller thermistor (end) • Defective PSU • Defective BCU • Defective fusing control systemtem
   610    Mechanical counter error: K
   This SC is only for NA models ( copyir.com  The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com     • Disconnected mechanical counter • Defective mechanical counter
   611    Mechanical counter error: FC
   This SC is only for NA models ( copyir.com  The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com     • Disconnected mechanical counter • Defective mechanical counter
   620    ARDF communication error
   After the ARDF is detected, the break signal occurs or communication timeout occurs ( copyir.com     • Incorrect installation of ARDF • ARDF defective • BICU board defective • External noise
   632    Counter device error 1
   After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms ( copyir.com     • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device ( copyir.com
   633    Counter device error 2
   After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms ( copyir.com     • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device ( copyir.com
   634    Counter device error 3
   A backup RAM error was returned by the counter device ( copyir.com     • Counter device control board defective • Backup battery of counter device defective
   635    Counter device error 4
   A backup battery error was returned by the counter device ( copyir.com     • Counter device control board defective • Backup battery of counter device defective
   636    SD Card Error    
   641    BICU control data transfer abnormal
   A sampling of the control data sent from the BICU reveals an abnormality ( copyir.com     • Controller board defective • External noise • BICU board defective
   650    Communication error of the remote service modem (Cumin-M)    • Caused by a software bug
   651    Incorrect dial up connection
   An unexpected error occurs when the modem (RCG-M) tries to call the center with a dial up connection ( copyir.com     
   669    EEPROM error
   Retry of EEPROM communication fails three times after the machine has detected the EEPROM error ( copyir.com     • Caused by noise
   670    Engine start up error
   The ready signal from the engine board is not detected ( copyir.com     • Defective engine board ( copyir.com
   671    Engine board mismatch error
   Engine board and controller mismatch detected ( copyir.com     • Wrong engine board installed ( copyir.com  • Wrong controller board installed ( copyir.com  • Check the type of engine board and controller board ( copyir.com
   672    Controller-to-operation panel communication error at startup
   After powering on the machine, the communication circuit between the controller and the operation panel is not opened, or communication with controller is interrupted after a normal startup ( copyir.com     • Controller stall • Controller board installed incorrectly • Controller board defective • Operation panel connector loose or defective
   681    RFID: Communication error
   • Communication error occurs when the RFID starts to communicate with the RFID receptor ( copyir.com  • Retry of RFID communication fails three times after the machine has detected the RFID communication error ( copyir.com     • Defective RFID reader and writer • Disconnected ASAP I/F • No memory chip on the toner cartridge • Noise
   682    Memory chip at TD sensor: Communication error
   Retry of memory chip communication fails three times after the machine has detected the memory chip communication error ( copyir.com     • Damaged memory chip data • Disconnected inter face • No memory chip on the development unit • Noise
   683    RFID: Unit check error
   The machine gets RFID communication error even the toner cartridges have not been installed in the machine ( copyir.com     Caused by noise
   687    Memory address command error
   The BICU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration ( copyir.com     • Loose connection • Defective controller • Defective BICU
   690    GAVD communication error
   • The I2C bus device ID is not identified during initialization ( copyir.com  • A device-status error occurs during I2C bus communication ( copyir.com  • The I2C bus communication is not established due to an error other than a buffer shortage ( copyir.com     • Loose connection • Defective BICU • Defective LD controller board
   816    Energy saving I/O sub-system error
   The energy saving I/O sub-system detects an error ( copyir.com     • Controller board defective
   819    Fatal kernel erro
   Due to a control error, a RAM overflow occurred during system processing ( copyir.com  One of the following messages was displayed on the operation panel ( copyir.com     • System program defective • Controller board defective • Optional board defective
   820    Self-diagnostics error: CPU [XXXX]: Detailed error code    
   833    Self-diagnostic error 8: Engine I/F ASIC    
   851    IEEE1394 interface error
   The 1394 interface is unusable ( copyir.com     • Defective IEEE1394 • Defective controller ( copyir.com
   853    Wireless LAN card not detected
   The wireless LAN card is not detected before communication is established, though the wireless LAN board is detected ( copyir.com     • Loose connection
   854    Wireless LAN/Bluetooth card not detected
   The wireless LAN/Bluetooth card is not detected after communication is established, but the wireless LAN board is detected ( copyir.com     • Loose connection
   855, 856    Wireless LAN/Bluetooth card error
   An error is detected in the wireless LAN/Bluetooth card ( copyir.com     • Loose connection • Defective wireless LAN/Bluetooth card
   857    USB interface error The USB interface cannot be used due to a driver error ( copyir.com     • Defective USB driver • Loose connection
   858    HDD Encryption unit error 1
   A serious error occurs when data is encrypted to update an encryption key with the HDD encryption unit ( copyir.com     
   859    HDD Encryption unit error 2
   A serious error occurs when the HDD data is encrypted to update an encryption key with the HDD encryption unit ( copyir.com     
   860    HDD: Initialization error
   The controller detects that the hard disk fails ( copyir.com     • HDD not initialized • Defective HDD
   861    HDD: Reboot error
   The HDD does not become ready within 30 seconds after the power is supplied to the HDD ( copyir.com     • Loose connection • Defective cables • Defective HDD • Defective controller
   863    HDD: Read error
   The data stored in the HDD cannot be read correctly ( copyir.com     • Defective HDD • Defective controller
   864    HDD: CRC error
   While reading data from the HDD or storing data in the HDD, data transmission fails ( copyir.com     • Defective HDD
   865    HDD: Access error
   An error is detected while operating the HDD ( copyir.com     • Defective HDD
   866    SD card authentication error
   A correct license is not found in the SD card ( copyir.com     • SD-card data is corrupted ( copyir.com
   867    SD card error
   The SD card is ejected from the slot ( copyir.com     1 ( copyir.com  Install the SD card ( copyir.com  2 ( copyir.com  Turn the main switch off and on ( copyir.com
   868    SD card access error
   • -13 to -3: File system error • Other number: Device error    An error report is sent from the SD card reader ( copyir.com  • An error is detected in the SD card ( copyir.com
   870    Address book error
   An error is detected in the data copied to the address book over a network ( copyir.com     • Defective software program • Defective HDD • Incorrect path to the server
   872    HDD mail data error
   An error is detected in the HDD at machine initialization ( copyir.com     • Defective HDD • Power failure during an access to the HDD
   873    HDD mail transfer error An error is detected in the HDD at machine initialization ( copyir.com     • Defective HDD • Power failure during an access to the HDD
   874    Delete All error 1: HDD
   An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (D377) ( copyir.com     • Data Overwrite Security Unit (SD card) not installed • Defective HDD
   875    Delete All error 2: Data area
   An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (D377) ( copyir.com     • The logical format for the HDD fails ( copyir.com
   876    Log Data Error
   An error was detected in the handling of the log data at power on or during machine operation ( copyir.com  This can be caused by switching the machine off while it is operating ( copyir.com     
   877    HDD Data Overwrite Security SD card error
   The ‘all delete’ function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated ( copyir.com     • Defective SD card (D377) • SD card (D377) not installed
   878    TPM system authentication error
   The system firmware is not authenticated by TPM (security chip) ( copyir.com     • Incorrect updating for the system firmware • Defective flash ROM on the controller board
   880    File format converter error
   The file format converter does not respond ( copyir.com     • Defective file format converter
   900    Electric counter error
   Abnormal data in the counters ( copyir.com     • Defective NVRAM • Defective controller
   910  ( copyir.com  ( copyir.com  ( copyir.com  914    External Controller Error    
   919    External Controller Error 6
   While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected ( copyir.com     • Power outage at the EFI controller • EFI controller was rebooted • Connection to EFI controller loose
   920    Printer application error
   An error is detected in the printer application program ( copyir.com     • Defective software • Unexpected hardware resource (e ( copyir.com g ( copyir.com , memory shortage)
   921    Printer font error
   A necessary font is not found in the SD card ( copyir.com     • A necessary font is not found in the SD card ( copyir.com  • The SD card data is corrupted ( copyir.com
   990    Software performance error
   The software makes an unexpected operation ( copyir.com     • Defective software • Defective controller • Software error
   991    Software continuity error
   The software has attempted to perform an unexpected operation ( copyir.com  However, unlike SC 990, the object of the error is continuity of the software ( copyir.com     • Software program error • Internal parameter incorrect, insufficient working memory ( copyir.com
   992    Undefined error
   Defective software program    • An error undetectable by any other SC code occurred
   994    Operation panel management records exceeded
   An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware ( copyir.com  This can occur if there if there are too many application screens open on the operation panel ( copyir.com     • No action required because this SC does not interfere with operation of the machine
   995    CPM setting error