شارپ Sharp MX5500N

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A0-01    PCU ROM abnormality
PCU ROM content trouble    Firmware upgrade is not made properly due to power OFF, etc  copyir.com
A0-02    SCU ROM abnormality
SCU ROM content trouble    Some part of SFU is not upgraded during upgrading of the firmware  copyir.com
A0-10    Controller ROM error
SFU combination error in the controller    SFU upgrade was not properly made when upgrading the firmware  copyir.com
A0-11    IF version discrepancy (CTL-PCU)
Combination error between CTL and PCU    Combination error between CTL and PCU
A0-12    IF version discrepancy (CTL-SCU)
Combination error between CTL and SCU    Combination error between CTL and SCU
A0-20    Machine level error (CTL detection)
Combination error between the machine production/ remodeling and the firmware    Combination error between the machine production/ remodeling and the firmware
A0-21    Machine level error (PCU detection)
Combination error between the machine production/ remodeling and the firmware    Combination error between the machine production/ remodeling and the firmware
A0-22    Machine level error (SCU detection)
Combination error between the machine production/ remodeling and the firmware    Combination error between the machine production/ remodeling and the firmware
C1-01    Charger cleaner trouble
The charger cleaner does not complete shift operation during the specified time  copyir.com    Charger unit trouble RE sensor, HP sensor, charger cleaner motor, and PCU PWB troubles, harness connection trouble
C1-02    Charger cleaner motor lock
When the charger cleaner motor is rotating, an excess motor current over the specified level is detected  copyir.com    Charger cleaner motor trouble PCU PWB trouble, harness connection trouble
C4-00    PTC (Pre-Transfer Charger) high voltage output trouble
A trouble signal is detected during PTC high voltage output  copyir.com    Charger wire breakage PTC high voltage PWB trouble PCU PWB trouble Connector and harness connection trouble
C4-01    PTC (Pre-Transfer Charger) cleaner trouble
Shifting the PTC cleaner is not completed within the specified time  copyir.com    Cleaner mechanism trouble HP sensor trouble Cleaner motor trouble PCU PWB trouble Connector and harness connection trouble
CE-00    Communication error other than CE-01 – 08
Another communication error occurs  copyir.com    Network cable connection trouble
CE-01    Network controller trouble
Network controller and its peripheral circuit trouble    Network controller and its peripheral circuit trouble
CE-02    Not-specified mail/FTP server error
The specified mail server, FTP server, and SMB server are not found    Network cable connection trouble Network setup trouble SMTP server/FTP server/NST/SMB server trouble
CE-03    Communication error in image send
The specified server does not respond during image send  copyir.com    Network cable connection trouble SMTP server/FTP server/NST/SMB server trouble
CE-04    FTP server account name or authentication password input error
The entered FTP server account name or the authentication password is invalid  copyir.com The entered SMB server log-in name or the password is invalid  copyir.com    Network cable connection trouble The FTP server account name registered as the destination or the password for the account is incorrect  copyir.com The SMB server account name registered as the destination or the password for the account is incorrect  copyir.com
CE-05    FTP server directory input error
The entered FTP server directory is invalid  copyir.com The entered SMB server folder is invalid  copyir.com    Network cable connection trouble The FTP server account name registered as the destination or the password for the account is incorrect  copyir.com The SMB server account name registered as the destination or the password for it is incorrect  copyir.com
CE-06    POP3 server access error
The specified mail server (POP3) is not found  copyir.com (POP3 server access error)    Network cable connection trouble Network setup error POP3 server trouble
CE-07    POP3 server authentication check error
The entered POP3 server account name or the authentication password is invalid  copyir.com (POP3 server authentication check error)    Network cable connection trouble The POP3 server account name or the password registered for the account is incorrect  copyir.com
CE-08    POP3 server timeout error
The specified mail server (POP3) does not respond  copyir.com (POP3 server timeout error)    Network cable connection trouble POP3 server trouble
E6-10    Back-face shading trouble black correction (DSPF)
CCD black scan level abnormality when the copy lamp is turned off  copyir.com    Installation error of the CCD unit flat cable CCD unit abnormality SCU PWB abnormality
E6-11    Shading trouble white correction (DSPF)
CCD white scan level abnormality when the copy lamp is on  copyir.com    Installation error of the CCD unit flat cable Dirt on the mirror, the lens, or the reference white plate  copyir.com Copy lamp lighting trouble CCD unit abnormality SCU PWB abnormality
E6-14    Back-face SCAN-ASIC trouble
Written register value cannot be read correctly    SCU PWB abnormality
E7-00    System memory access error
System memory trouble (Tandem memory cannot be guaranteed  copyir.com) Access to system memory cannot be made  copyir.com    Expansion memory instillation error Garbled data Dirt on the memory pin
E7-01    System data trouble
ICU data trouble occurs  copyir.com    ICU image transfer trouble
E7-03    HDD trouble
HDD connection trouble File control area data trouble (when FAT is broken)    The HDD is not properly installed to the MFPcnt PWB The HDD does not work properly  copyir.com MFPcnt PWB trouble
E7-04    HDD-ASIC trouble (DSK model only)
An error occurs in the HDD-ASIC self test when booting  copyir.com    HDD-ASIC abnormality
E7-05    Local memory access error
Local memory cannot be accessed  copyir.com    Local memory installation abnormality Dirt on local memory pin Garbled data
E7-06    Decode error trouble: Compression decode error (A compression file cannot decompressed  copyir.com
A decode error occurs when forming an image  copyir.com    Compression data abnormality HDD connection abnormality Data are garbled in image compression/send  copyir.com MFPcnt PWB abnormality Local memory access trouble
E7-09    Local memory combination error
Local memory slot combination error    DIMM of other than 256MB is installed to the default slot  copyir.com DIMM of other than 256MB is installed to the expansion slot  copyir.com
E7-10    Shading trouble (Black correction)
CCD black scan level abnormality when the copy lamp is turned off  copyir.com    Installation error of the CCD unit flat cable CCD unit abnormality SCU PWB abnormality
E7-11    Shading trouble (White correction)
CCD white scan level abnormality when the copy lamp is on  copyir.com    Installation error of the CCD unit flat cable Dirt on the mirror, the lens, or the reference white plate  copyir.com Copy lamp lighting trouble CCD unit abnormality SCU PWB abnormality
E7-14    SCAN-ASIC trouble
Written register value cannot be read correctly    SCU PWB abnormality
E7-20    LSU BD detection trouble
LSU BD signal is not detected  copyir.com    Disconnection or improper connection of harness and connector between LD/BD PWB and LSUcnt PWB 1) Optical axis shift 2) BK laser deterioration, power reduction 3) BD PWB trouble
E7-21    LSU LD deterioration trouble
The color laser does not light up normally  copyir.com    Disconnection or improper connection of harness and connector between LD PWB and LSUcnt PWB Y/M/C laser deterioration
E7-28    LSU control ASIC connection abnormality
Access error between the CPU of the PCU PWB and the LSU control ASIC    <When this trouble occurs in the initial process on turn on the power> Communication connector trouble between the PCU PWB and the LSUcnt PWB (interface PWB)  copyir.com Harness trouble  copyir.com <When this trouble occurs on starting printing/during printing, and SIM61-1 is used to check the LSU unit operation for each of B/W and COLOR and the judgment is NG  copyir.com> Connected the connector between the PCU PWB and the LSUcnt PWB (interface PWB) / Harness trouble PCU PWB or LSUcnt PWB (interface PWB) trouble
E7-29    LSU-ASIC frequency abnormality
Oscillation trouble of the external oscillator used in LSU-ASIC and the internal oscillation circuit    Trouble of the oscillator on the LSU-ASIC PWB, the resistor and capacitor for the oscillation circuit, and the LSU-ASIC itself  copyir.com
E7-45    MFP memory trouble (Onboard)
Access failure to MFP memory (onboard)    The access timing adjustment to MFP memory (onboard) is failed  copyir.com Garbled data of the MFP memory (onboard)
E7-50    Engine connection trouble
Unknown PWB identification information is detected in the PCU PWB  copyir.com    A PWB which is incompatible with the machine specifications is connected  copyir.com A firmware which is incompatible with the machine specifications is used  copyir.com
E7-60    Controller connection trouble (Engine detection)
Unknown PWB kind information is detected in the MFPcnt PWB  copyir.com A PWB/firmware which is not compatible with the machine specifications is connected  copyir.com    Controller PWB trouble A firmware which is not compatible with the machine specifications is applied  copyir.com
E7-61    Controller connection trouble (Engine)
MFPcnt PWB connection trouble Compatibility trouble between the controller and the engine    Combination trouble of the controller PWB and the engine
E7-62    Controller connection trouble (Scanner)
Controller connection trouble Compatibility trouble between the controller and the scanners    Combination trouble between the controller PWB and the engine
E7-65    PWB information sum error (Controller detection)
EEPROM PWB information sum error    1) EEPROM device trouble 2) EEPROM device contact failure 3) Device access error due to noises
E7-70    Scanner connection trouble
Unknown identification information is detected in the SCU PWB  copyir.com    SCU PWB trouble A firmware which is incompatible with the machine specifications is connected  copyir.com
E7-75    PWB information sum error (Scanner detection)
EEPROM PWB information sum error    1) EEPROM device trouble 2) EEPROM device contact failure 3) Device access error due to noises
E7-80    Communication trouble between the controller and the scanner
Communication trouble between the MFP and the scanner MFP detection Communication establishment error/Framing/Parity/ Protocol error    SCU PWB connector connection trouble Harness trouble between the SCU PWB and the MFPcnt PWB Broken connector pin of the SCU PWB mother board
E7-90    Communication trouble between the controller and the engine
Communication trouble between the MFP and the PCU (MFP detection) Communication establishment error/Framing/Parity/ Protocol error    PCU PWB connector connection trouble Harness trouble between the PCU PWB and the
MFPcnt PWB Broken connector pin of the PCU PWB mother board
EE-EC    Auto developer adjustment trouble (The sample level for every rotation is other than 128)
Auto developer adjustment trouble (The sample level for every rotation is other than 128  copyir.com) <Detection only with SIM25-2, no trouble memory, only display>    Toner density sensor trouble, charging voltage/ developing voltage trouble, toner density trouble, developing unit trouble, PCU PWB trouble
EE-EL    Auto developer adjustment trouble (overtoner error)
The sample level is 76 or below, or the control voltage is 208V or above  copyir.com <Detection only with SIM25-2, no trouble memory, only display>    Toner density sensor trouble, charging voltage/ developing voltage trouble, toner density trouble, developing unit trouble, PCU PWB trouble
EE-EU    Auto development adjustment trouble (Under-toner abnormality)
The sample level is 178 or above, or the control voltage is 51V or below  copyir.com <Detection only with SIM25- 2, no trouble memory, only display>    Toner density sensor trouble, charging voltage/ developing voltage trouble, toner density trouble, developing unit trouble, PCU PWB trouble
F1-00    Finisher communication trouble (Machine side detection)
Communication line test error when turning on the power or after canceling an exclusion simulation  copyir.com Communication error with the finisher    Malfunction due to noises PCU finisher connector or harness connection error or disconnection Finisher control PWB trouble Control PWB (PCU) trouble
F1-02    Saddle finisher transport motor trouble
Transport drive motor trouble    Motor lock, motor RPM abnormality, motor overvoltage, saddle finisher control PWB trouble
F1-03    Finisher paddle motor trouble (MXFNX2), finisher swing motor trouble (MX-FNX1)
Paddle motor operation trouble (MX-FNX2) Swing motor operation trouble (MX-FNX1)    Motor lock, motor RPM abnormality, motor overvoltage, finisher control PWB trouble
F1-08    Finisher stapler shift motor trouble
Stapler shift motor operation trouble    Motor lock, motor RPM abnormality, motor overvoltage, finisher control PWB trouble
F1-10    Finisher staple motor abnormality
Staple operation trouble    Motor lock, motor RPM abnormality, motor overvoltage, saddle finisher control PWB trouble
F1-15    Finisher tray lift motor abnormality
Lift motor trouble    Motor lock, motor RPM abnormality, motor overvoltage, finisher control PWB trouble
F1-19    Finisher pre-alignment motor abnormality
Pre-alignment motor trouble    Motor lock, motor RPM abnormality, motor overvoltage, saddle finisher control PWB trouble
F1-20    Finisher after-alignment motor abnormality
After-alignment motor trouble    Motor lock, motor RPM abnormality, motor overvoltage, finisher control PWB trouble
F1-21    Finisher fan motor abnormality (MXFNX1), Finisher interface fan motor abnormality (MX-FNX2)
Cooling fan motor trouble (MX-FNX1) Interface transport fan motor trouble (MX-FNX2)    Motor lock, motor RPM abnormality, motor overvoltage, finisher control PWB trouble
F1-22    Finisher rear edge assist motor trouble
Rear edge assist motor operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-23    Shutter trouble
Shutter operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-30    Communication trouble between the finisher and the saddle
Communication error between the finisher and the saddle unit    Malfunction due to electrical noises  copyir.com Connection trouble or disconnection of the connector and the harness between the finisher and the saddle unit  copyir.com Finisher control PWB trouble  copyir.com Saddle control PWB trouble
F1-31    Finisher folding sensor trouble (MXFNX2)
Sensor input value abnormality    Sensor breakage, harness disconnection, finisher control PWB trouble (MX-FNX2)
F1-32    Communication trouble between the finisher and the punch unit (MX-FN2)
Finisher and punch unit communication trouble (MXFNX2)    Malfunction due to noises Connector/harness connection error or disconnection between the finisher and the punch unit Finisher control PWB trouble (MX-FNX2) Control PWB (PCU) trouble
F1-33    Finisher punch shift motor trouble
Punch shift motor operation abnormality    Motor lock, motor RPM abnormality, motor overvoltage, finisher control PWB trouble, punch control PWB trouble (MX-FNX2)
F1-34    Finisher punch motor trouble
Punch motor operation abnormality    Motor lock, motor RPM abnormality, motor overvoltage, finisher control PWB trouble, punch control PWB trouble (MX-FNX2)
F1-37    Finisher backup RAM trouble
Backup RAM data garbled    Finisher control PWB trouble, malfunction due to electrical noises
F1-38    Finisher punch backup RAM trouble (MX-FNX2)
Punch unit backup RAM data garbled    Punch control PWB trouble, malfunction due to electrical noises
F1-41    Positioning plate motor trouble
Positioning plate motor operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-42    Guide motor trouble
Guide motor operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-43    Side alignment motor trouble
Side alignment motor operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-44    Stitch motor rear trouble
Rear stitch motor operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-45    Stitch motor front trouble
Front stitch motor operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-46    Paper pushing motor trouble
Paper pushing motor operation trouble    Motor trouble, HP sensor trouble, harness disconnection, finisher control PWB trouble
F1-50    Finisher incompatibility trouble
Detection of finisher incompatible    Connection of the AR-F13, etc  copyir.com which is incompatible is detected  copyir.com
F1-51    Sensor connector connection trouble
Sensor operation trouble    Sensor trouble, harness disconnection, finisher control PWB trouble
F1-52    Micro SW trouble
Micro SW operation trouble    Sensor trouble, harness disconnection, finisher control PWB trouble
F1-60    Communication trouble between the finisher and the inserter
Communication error between the finisher and the inserter    Malfunction due to electrical noises  copyir.com Connection trouble or disconnection of the connector and the harness between the finisher and the inserter  copyir.com Finisher control PWB trouble, inserter control PWB trouble
F1-61    Inserter EEPROM trouble
EEPROM trouble    EEPROM trouble, finisher control PWB trouble, inserter control PWB trouble
F1-62    Inserter reverse sensor trouble
Sensor adjustment failure    Sensor trouble, harness disconnection, finisher control PWB trouble, inserter control PWB trouble
F2-02    Toner supply abnormality (K2
)Toner end with the remaining quantity of 25% or more  copyir.com The toner supply time exceeds 5 times as much as the specified time  copyir.com    Check the connector connection of the toner motor section  copyir.com Check the connector harness (TM) connection to the main PWB  copyir.com Toner motor and toner density sensor trouble  copyir.com Piezoelectric sensor abnormality
F2-04    Toner cartridge improper (K2)
Improper data are detected in the CRUM contents when the normal CRUM of the cartridge is detected  copyir.com    An improper cartridge is inserted  copyir.com Toner cartridge trouble
F2-05    Toner cartridge CRUM error (K2)
CRUM cannot be read or written    Connection trouble or disconnection of the connector and the harness between the PCU and the toner cartridge  copyir.com CRUM trouble PCU PWB trouble
F2-39    Process thermistor trouble
Process thermistor open    Process thermistor harness connection trouble Process thermistor trouble PCU PWB trouble
F2-40    Toner empty sensor abnormality (BLACK)
Toner empty sensor output abnormality  copyir.com Sample level 25 or less or 231 or above  copyir.com    The connector is not installed  copyir.com Connector harness trouble Cartridge trouble
F2-41    Toner empty sensor abnormality (CYAN)
Toner empty sensor output abnormality  copyir.com Sample level 25 or less or 231 or above  copyir.com    The connector is not installed  copyir.com Connector harness trouble Cartridge trouble
F2-42    Toner empty sensor abnormality (MAGENTA)
Toner empty sensor output abnormality  copyir.com Sample level 25 or less or 231 or above  copyir.com    The connector is not installed  copyir.com Connector harness trouble Cartridge trouble
F2-43    Toner empty sensor abnormality (YELLOW)
Toner empty sensor output abnormality  copyir.com Sample level 25 or less or 231 or above  copyir.com    The connector is not installed  copyir.com Connector harness trouble Cartridge trouble
F2-44    Black exclusive image density sensor trouble (Transfer belt surface reflection ratio abnormality)
The transfer belt surface is scanned by the image density sensor before starting the process control, and adjust the sensor gain so that the output is kept at a certain level  copyir.com However, the output is not within the specified range though the senor gain is adjusted  copyir.com    Image density sensor trouble, harness connection trouble between PCU PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble, calibration plate solenoid operation trouble
F2-45    Color exclusive image density sensor trouble (Calibration plate surface reflection ratio abnormality)
The calibration plate surface is scanned by the image density sensor before starting the process control, and adjust the sensor gain so that the output is kept at a certain level  copyir.com However, the output is not within the certain level though the senor gain is adjusted  copyir.com    Image density sensor trouble, harness connection trouble between PCU PWB and the image density sensor, image density sensor dirt, calibration plate dirt, calibration plate solenoid operation trouble
F2-49    LSU thermistor trouble
The detection temperature is out of the range of 5°C to 55°C  copyir.com    LSU thermistor harness connection trouble LSU thermistor trouble, PCU PWB trouble
F2-50    K phase sensor sensing trouble
Detection is made by interruption of light in the sensor section of the projection rib on the drum drive gear to control the BK drum phase  copyir.com The detection signal cannot be acquired and phase control cannot be made  copyir.com    Sensor connector connection trouble Dirt on the sensor light emitting section, or installation trouble Drum drive gear upper rib breakage, sensor trouble
F2-51    CL phase sensor sensing trouble
Detection is made by interruption of light in the sensor section of the projection rib on the drum drive gear to control the phases of all the color drums  copyir.com The detection signal cannot be acquired and phase control cannot be made  copyir.com    Sensor connector connection trouble Dirt on the sensor light emitting section, or installation trouble Drum drive gear upper rib breakage, sensor trouble
F2-52    CL phase sensor sensing trouble (M)
Detection is made by interruption of light in the sensor section of the projection rib on the drum drive gear to control the color drum (M) phase  copyir.com The detection signal cannot be acquired and phase control cannot be made  copyir.com    Sensor connector connection trouble Dirt on the sensor light emitting section, or installation trouble Drum drive gear upper rib breakage, sensor trouble
F2-53    CL phase sensor sensing trouble (Y)
Detection is made by interruption of light in the sensor section of the projection rib on the drum drive gear to control the color drum (Y) phase  copyir.com The detection signal cannot be acquired and phase control cannot be made  copyir.com    Sensor connector connection trouble Dirt on the sensor light emitting section, or installation trouble Drum drive gear upper rib breakage, sensor trouble
F2-58    Process humidity sensor trouble
Process humidity sensor open    Process humidity sensor harness connection trouble Process humidity sensor trouble PCU PWB trouble
F2-64    Toner supply abnormality (BLACK)
Toner end with the remaining quantity of 50% or more  copyir.com The toner supply time exceeds 3 times as much as the specified time  copyir.com    Toner motor section connector harness trouble Toner motor and toner density sensor trouble
F2-65    Toner supply abnormality (CYAN)
Toner end with the remaining quantity of 50% or more  copyir.com The toner supply time exceeds 3 times as much as the specified time  copyir.com    Toner motor section connector harness trouble Toner motor and toner density sensor trouble
F2-66    Toner supply abnormality (MAGENTA)
Toner end with the remaining quantity of 50% or more  copyir.com The toner supply time exceeds 3 times as much as the specified time  copyir.com    Toner motor section connector harness trouble Toner motor and toner density sensor trouble
F2-67    Toner supply abnormality (YELLOW)
Toner end with the remaining quantity of 50% or more  copyir.com The toner supply time exceeds 3 times as much as the specified time  copyir.com    Toner motor section connector harness trouble Toner motor and toner density sensor trouble
F2-70    Toner cartridge improper cartridge detection (BLACK)
Improper data are detected in the CRUM contents when the normal CRUM of the cartridge is detected  copyir.com    An improper cartridge is inserted  copyir.com Toner cartridge trouble
F2-71    Toner cartridge improper cartridge detection (CYAN)
Improper data are detected in the CRUM contents
when the normal CRUM of the cartridge is detected  copyir.com    An improper cartridge is inserted  copyir.com Toner cartridge trouble
F2-72    Toner cartridge improper cartridge detection (MAGENTA)
Improper data are detected in the CRUM contents when the normal CRUM of the cartridge is detected  copyir.com    An improper cartridge is inserted  copyir.com Toner cartridge trouble
F2-73    Toner cartridge improper cartridge detection (YELLOW)
Improper data are detected in the CRUM contents when the normal CRUM of the cartridge is detected  copyir.com    An improper cartridge is inserted  copyir.com Toner cartridge trouble
F2-74    Toner cartridge CRUM error (BLACK)
CRUM cannot be read or written  copyir.com    Connection trouble or disconnection of the connector and the harness between the PCU and the toner cartridge  copyir.com CRUM trouble
F2-75    Toner cartridge CRUM error (CYAN)
CRUM cannot be read or written  copyir.com    Connection trouble or disconnection of the connector and the harness between the PCU and the toner cartridge  copyir.com CRUM trouble Control PWB (PCU) trouble
F2-76    Toner cartridge CRUM error (MAGENTA)
CRUM cannot be read or written  copyir.com    Connection trouble or disconnection of the connector and the harness between the PCU and the toner cartridge  copyir.com CRUM trouble Control PWB (PCU) trouble
F2-77    Toner cartridge CRUM error (YELLOW)
CRUM cannot be read or written  copyir.com    Connection trouble or disconnection of the connector and the harness between the PCU and the toner cartridge CRUM trouble Control PWB (PCU) trouble
F2-78    Registration exclusive image density sensor trouble (Transfer belt surface reflection ratio abnormality)
The transfer belt surface is scanned by the image density sensor before starting the registration, and adjust the sensor gain so that the output is kept at a certain level  copyir.com However, the output is not within the specified range though the senor gain is adjusted  copyir.com    Image density sensor trouble, harness connection trouble between PCU PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble, calibration plate solenoid operation trouble
F2-80    Half tone process control 1st patch reference value trouble (BLACK)
The low-density rising point or the high-density saturation point cannot be calculated because of a calculation error in the primary approximation formula of the sensor output ratio for the LSU PWM value obtained from the first step patch print result when executing the half tone process control in BLACK  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble
F2-81    Half tone process control 1st patch reference value trouble (CYAN)
The low-density rising point or the high-density saturation point cannot be calculated because of a calculation error in the primary approximation formula of the sensor output ratio for the LSU PWM value obtained from the first step patch print result when executing the half tone process control in CYAN  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble
F2-82    Half tone process control 1st patch reference value trouble (MAGENTA)
The low-density rising point or the high-density saturation point cannot be calculated because of a calculation error in the primary approximation formula of the sensor output ratio for the LSU PWM value obtained from the first step patch print result when executing the half tone process control in MAGENTA  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble
F2-83    Half tone process control 1st patch reference value trouble (YELLOW)
The low-density rising point or the high-density saturation point cannot be calculated because of a calculation error in the primary approximation formula of the sensor output ratio for the LSU PWM value obtained from the first step patch print result when executing the half tone process control in YELLOW  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble
F2-84    Half tone process control 2nd patch reference value trouble (BLACK)
The low-density section output is greater than the middle-density section output when connecting the low-density section approximation formula and the middle-density section approximation formula (formula of the sensor output ratio for the LSU PWM value) from the second step patch print result when executing the half tone process control in BLACK  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble, transfer belt cleaning trouble
F2-85    Half tone process control 2nd patch reference value trouble (CYAN)
The low-density section output is greater than the middle-density section output when connecting the low-density section approximation formula and the middle-density section approximation formula (formula of the sensor output ratio for the LSU PWM value) from the second step patch print result when executing the half tone process control in CYAN  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble
F2-86    Half tone process control 2nd patch reference value trouble (MAGENTA)
The low-density section output is greater than the middle-density section output when connecting the low-density section approximation formula and the middle-density section approximation formula (formula of the sensor output ratio for the LSU PWM value) from the second step patch print result when executing the half tone process control in MAGENTA  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble
F2-87    Half tone process control 2nd patch reference value trouble (YELLOW)
The low-density section output is greater than the middle-density section output when connecting the low-density section approximation formula and the middle-density section approximation formula (formula of the sensor output ratio for the LSU PWM value) from the second step patch print result when executing the half tone process control in YELLOW  copyir.com    Image density sensor trouble, harness connection trouble between PCU sub PWB and the image density sensor, image density sensor dirt, transfer belt cleaning trouble
F2-92    High-density process control density correction error (CYAN)
The patch density value is not in the range of the density correction reference density value (STD value) ±30% at the upper limit or the lower limit bias voltage when executing the high density process control  copyir.com    Image density sensor trouble, harness connection trouble between PCU PWB-image density sensor, dirt on image density sensor, transfer belt cleaning trouble
F2-93    High-density process control density correction error (MAGENTA)
The patch density value is not in the range of the density correction reference density value (STD value) ±30% at the upper limit or the lower limit bias voltage when executing the high density process control  copyir.com    Image density sensor trouble, harness connection trouble between PCU PWB-image density sensor, dirt on image density sensor, transfer belt cleaning trouble
H3-04    Fusing section high temperature trouble (TH_US)
The temperature of the hung-up prevention thermistor exceeds the specified level  copyir.com    Non-contact thermistor trouble, control PWB trouble, fusing section connector connection error, AC power source trouble
H3-05    Fusing external thermistor high temperature trouble (TH_EX2)
It is detected that the fusing temperature exceeds the specified temperature    Fusing section connector and harness connection trouble Thermistor trouble, PCU PWB trouble
H4-00    Fusing section low temperature trouble (TH_UM_AD2)
The temperature does not reach the specified level within the specified time after turning on the power relay  copyir.com    Thermistor trouble, heater lamp trouble, PCU PWB trouble, thermostat trouble, AC power source trouble, interlock switch trouble
H4-01    Fusing section low temperature trouble (TH_LM)
The temperature does not reach the specified level within the specified time after turning on the power relay  copyir.com    Thermistor trouble, heater lamp trouble, PCU PWB trouble, thermostat trouble, AC power source trouble, interlock switch trouble
H4-02    Sub thermistor fusing section low temperature trouble (TH_US)
The temperature does not reach the specified level within the specified time after turning on the power relay  copyir.com    Thermistor trouble, heater lamp trouble, PCU PWB trouble, thermostat trouble, AC power source trouble, interlock switch trouble
H4-04    External heating thermistor fusing section low temperature trouble (TH_EX1)
When the power relay is turned ON after supplying power, the set temperature is not reached within the specified time  copyir.com    Thermistor trouble, heater lamp trouble, PCU PWB trouble, thermostat trouble, AC power source trouble, interlock switch trouble
H4-30    Thermistor differential input trouble (TH_UM)
TH_UM_AD1 and TH_UM_AD2 do not exceed the specified level (50 count with the AD value) within 1minute after HL_UM is turned on  copyir.com    HL_UM does not turn on  copyir.com Thermistor trouble, harness trouble, PCU PWB trouble
H5-01    5 continuous detection of POD1 notreached jam
5 continuous detection of POD1 not-reached jam    The fusing jam is not removed completely  copyir.com (Jam paper remains  copyir.com) POD1 sensor trouble or harness connection trouble Fusing unit installation trouble
H7-10    Low temperature detection during the temperature control reset operation after stopping the alarm in a JOB (HL_UM)
When the alarm is stopped, the set temperature is not reached within the specified time  copyir.com * Alarm stop: When the fusing temperature falls below the specified level in a print JOB, printing is interrupted temporarily and the temperature is reset  copyir.com    Connector and harness connection trouble Thermistor trouble, thermostat trouble, heater lamp trouble, PCU PWB trouble, AC power source trouble, interlock switch trouble
H7-11    Low temperature detection during the temperature control reset operation after stopping the alarm in a JOB (HL_LM)
When the alarm is stopped, the set temperature is not reached within the specified time  copyir.com * Alarm stop: When the fusing temperature falls below the specified level in a print JOB, printing is interrupted temporarily and the temperature is reset  copyir.com    Connector and harness connection trouble Thermistor trouble, thermostat trouble, heater lamp trouble, PCU PWB trouble, AC power source trouble, interlock switch trouble
H7-12    Low temperature detection during the temperature control reset operation after stopping the alarm in a JOB (HL_US)
When the alarm is stopped, the set temperature is not reached within the specified time  copyir.com * Alarm stop: When the fusing temperature falls below the specified level in a print JOB, printing is interrupted temporarily and the temperature is reset  copyir.com    Connector and harness connection trouble Thermistor trouble, thermostat trouble, heater lamp trouble, PCU PWB trouble, AC power source trouble, interlock switch trouble
H7-14    Low temperature detection during the temperature control reset operation after stopping the alarm in a JOB (HL_EX1)
When the alarm is stopped, the set temperature is not reached within the specified time  copyir.com * Alarm stop: When the fusing temperature falls below the specified level in a print JOB, printing is interrupted temporarily and the temperature is reset  copyir.com    Connector and harness connection trouble Thermistor trouble, thermostat trouble, heater lamp trouble, PCU PWB trouble, AC power source trouble, interlock switch trouble
L1-00    Mirror feed trouble
Mirror feed is not completed within the specified time  copyir.com    Mirror unit trouble, mirror wire disengagement
L3-00    Mirror return trouble
Mirror return is not completed within the specified time  copyir.com    Mirror unit trouble, mirror wire disengagement
L4-02    Paper feed motor lock trouble
When the paper feed motor is rotated in warming up or in canceling a jam and the lock signal is not detected within 1sec  copyir.com    Paper feed motor trouble, harness connection trouble between PCU PWB and paper feed motor, control circuit trouble
L4-03    Fusing motor lock trouble
The motor lock signal is detected during rotation of the fusing motor  copyir.com    Harness connection trouble between the PCU PWB and the fusing motor  copyir.com Fusing motor trouble, control circuit trouble
L4-04    Developing motor trouble (BLACK)
The motor lock signal is detected during rotation of the developing motor  copyir.com    Harness connection trouble between the PCU PWB and the developing motor  copyir.com Developing motor trouble, control circuit trouble
L4-05    Developing motor trouble (COLOR)
The motor lock signal is detected during rotation of the developing motor  copyir.com    Harness connection trouble between the PCU PWB and the developing motor Developing motor trouble, control circuit trouble
L4-06    Transfer belt separation position sensor trouble
When separating the primary transfer belt unit, change in the separation position sensor characteristics is not detected within the specified time  copyir.com    Harness connection trouble between the PCU PWB and the separation position sensor The belt position sensor is not interrupted or it is always interrupted  copyir.com Belt separation clutch operation trouble The primary transfer belt unit is not installed
L4-08    Waste toner motor lock
The motor lock signal is detected during rotation of the waste toner motor  copyir.com    Harness connection trouble between the PCU PWB and the waste toner motor  copyir.com Waste toner motor trouble, control circuit trouble
L4-09    Resist motor lock
When the resist motor is rotation, the motor lock signal is detected  copyir.com    Harness connection trouble between the PCU PWB and the resist motor Resist motor trouble, control circuit trouble
L4-12    Secondary transfer separation trouble
When the secondary transfer unit is separated, the separation sensor status change is not detected within the specified time  copyir.com    Connector and harness connection trouble Separation mechanism trouble, separation motor trouble, separation sensor trouble PCU PWB trouble
L4-13    Fusing external heating separation trouble
When the fusing external heating unit is separated, the separation sensor status change is not detected within the specified time  copyir.com    Connector and harness connection trouble Separation mechanism trouble, separation motor trouble, separation sensor trouble PCU PWB trouble
L4-30    Controller fan/HDD fan motor trouble
1) The motor lock signal is detected during rotation of the controller fan motor  copyir.com 2) The motor lock signal is detected during rotation of the HDD fan motor  copyir.com    Fan motor trouble Harness connection trouble between the mother PWB and the fan motor  copyir.com Control circuit trouble Mother PWB trouble  copyir.com
L4-31    Paper exit cooling fan trouble
When the paper exit cooling fan is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble  copyir.com
L4-32    Power cooling fan/ozone exhaust fan trouble
When the power cooling fan/ozone exhaust fan is operated, the fan operation signal is not detected within the specified time  copyir.com    Power cooling fan or ozone exhaust fan connector disconnection Fan does not rotate because of other trouble
L4-34    LSU cooling fan trouble
When the LSU cooling fan is operated, the fan operation signal is not detected within the specified time    Fan connector disconnection Fan does not rotate because of other trouble  copyir.com
L4-35    Fusing exhaust fan lock
When the fusing exhaust fan is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble
L4-36    Fusing suction fan lock
When the fusing suction fan is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble  copyir.com
L4-37    Charger cooling fan lock
When the charger cooling fan is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble
L4-38    Machine ventilation fan center lock
When the machine ventilation fan center is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble  copyir.com
L4-39    Machine ventilation fan right lock
When the machine ventilation fan right is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble
L4-40    Ozone fan 1 lock
When the ozone fan 1 is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble  copyir.com
L4-41    Ozone fan 2 lock
When the ozone fan 2 is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble
L4-42    Ozone fan 3 lock
When the ozone fan 3 is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble
L4-43    Paper exit cooling fan center lock
When the paper exit cooling fan center is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble  copyir.com
L4-44    Power cooling fan 2 lock
When the power cooling fan 2 is operated, the fan operation signal is not detected within the specified time  copyir.com    Fan connector disconnection Fan does not rotate because of other trouble  copyir.com
L4-50      copyir.comBK process cooling fan lock error
In the BK process cooling fan operation, the fan operation signal is not detected within the specified time  copyir.com    Because of disconnection of the fan connector or other trouble, the fan does not rotate  copyir.com
L4-51      copyir.comColor process cooling fan lock error
In the color process cooling fan operation, the fan operation signal is not detected within the specified time  copyir.com    Because of disconnection of the fan connector or other trouble, the fan does not rotate  copyir.com
L6-10    Polygon motor lock detection
It is judged that the LSU polygon motor lock signal is not outputted, and the lock signal is checked after 7 sec from starting rotation of the polygon motor and it is judged that the polygon motor does not rotate properly  copyir.com    Disconnection of the LSU connector or the LSU inside harness, or breakage Polygon motor trouble, LSU PWB trouble
L8-01    No full wave signal
No full wave signal is detected  copyir.com    Harness trouble Power unit trouble PCU PWB trouble
L8-02    Full wave signal width abnormality
The full wave signal is judged as frequency abnormality  copyir.com (The detection frequency is judged as 65Hz or above or 45Hz or less  copyir.com)    Harness trouble Power unit trouble PCU PWB trouble
L8-20    Power controller communication trouble
Communication establishment error/Framing/ Parity/Protocol error    Connector connection trouble between the mother board PWB and the MFPcnt PWB  copyir.com MFPcnt PWB mother board connector pin breakage Mother PWB trouble
PC—    Personal counter not installed
The personal counter is not installed  copyir.com    The personal counter is not installed  copyir.com
U1-01    Battery trouble

Backup SRAM battery voltage fall    1) Battery life 2) Battery circuit abnormality
U2-00    EEPROM read/write error (MFP detection)
EEPROM device read/write error    EEPROM device trouble EEPROM device contact failure Device access error due to electrical noises
U2-05    HDD/Flash/EEPROM data discrepancy
A HDD or Flash memory for user authentication different from that used before turn off the power is installed  copyir.com    HDD replacement or Flash memory replacement
U2-10    SRAM user authentication index check sum error
User index information (basic data of user authentication) check sum error on the SRAM    1) SRAM trouble 2) Hang-up of the control circuit due to electrical noises 3) MFPcnt PWB SRAM access circuit trouble
U2-11    EEPROM check sum error (MFP detection)
Counter information check sum error on the EEPROM    1) EEPROM device trouble 2) EEPROM device contact failure 3) Device access error due to electrical noises
U2-22    SRAM memory check sum error
MFPcnt PWB SRAM memory check sum error    1) Initialize the communication management table registered in SRAM and the FAX soft switch  copyir.com 2) Since the registered contents have been deleted, register them again  copyir.com Control circuit hang-up due to electrical noises MFPcnt PWB SRAM access circuit trouble
U2-23    MFPC section SRAM memory individual data check sum error
MFPcnt PWB SRAM memory individual data check sum error (Communication management table, sender registration data, etc  copyir.com)    SRAM trouble Control circuit hang-up due to electrical noises MFPcnt PWB SRAM access circuit trouble
U2-24    SRAM memory user authentication counter check sum error
Check sum error of the user counter on SRAM    1) SRAM trouble 2) Control circuit hang-up due to electrical noises 3) MFPcnt PWB SRAM access circuit trouble
U2-25    Flash memory user authentication counter check sum error
Check sum error of the user authentication counter on FLASH    Flash trouble  copyir.com Control circuit hang-up due to electrical noises MFPcnt PWB FLASH access circuit trouble  copyir.com
U2-30    Serial number data discrepancy (MFP – PCU)
The serial number stored in the PCU differs from that stored in the MFP  copyir.com    EEPROM is not changed when the PCU/MFPcnt PWB is replaced  copyir.com
U2-50    HDD section individual data check sum error
MFPcnt HDD individual data check sum error (One-touch, group, program, etc  copyir.com)    Write/read error to/from HDD Control circuit hang-up due to electrical noises MFPcnt PWB HDD access circuit trouble
U2-80    EEPROM read/write error (SCU detection)
1) EEPROM version error 2) Write error to EEPROM    EEPROM trouble, installation of EEPROM which is not initialized SCU PWB EEPROM access circuit trouble
U2-81    Adjustment value check sum error (SCU detection)
EEPROM (SCU) check sum error    Control circuit hang-up due to electrical noises EEPROM trouble SCU PWB EEPROM access circuit trouble
U2-90    EEPROM read/write error (PCU detection)
EEPROM version error, write error to EEPROM    EEPROM trouble, installation of EEPROM which is not initialized PCU PWB EEPROM access circuit trouble
U2-91    EEPROM (PCU) check sum error
Check sum error of adjustment value (PCU)    Control circuit hang-up due to electrical noises EEPROM trouble  copyir.com PCU PWB EEPROM access circuit trouble
U5-00    SPF communication trouble
Communication error between the SCU and the DSPF, communication line test error after turning on the power or canceling the exclusive simulation    Malfunction due to electrical noises Connector and harness connection trouble or disconnection Control (SCU) PWB trouble  copyir.com DSPF PWB trouble
U5-16    SPF fan motor trouble
The motor lock signal is detected during rotation of the fan  copyir.com    Fan motor trouble,harness of the fan motor related, circuit trouble
U5-30    SPF lift-up trouble
Lift-up trouble is detected 5 times continuously  copyir.com    STUD/STLD trouble
U5-31    SPF tray lift-down trouble
Lift-down trouble (STLD does not turn OFF within the specified time  copyir.com    STUD/STLD trouble
U5-40    SPF install trouble
Detected the installed (individual installed signal ) of RSPF/DSPF both  copyir.com    Circuit trouble of the installed detection signal
U6-09    LCC lift motor trouble
• The encoder input value is not changed in 0  copyir.com13sec (1st time)/0  copyir.com5sec (2nd time and later) after rotation of the motor  copyir.com • The motor is rotated for 18sec or more  copyir.com • The encoder is changed after passing a certain time from stopping the motor  copyir.com (2sec, 10 count or more)    Sensor trouble, LCC control PWB trouble, gear breakage, lift motor trouble
U6-20    LCC communication trouble
LCC communication error  copyir.com Communication line test error after turning ON the power or canceling the exclusive simulation  copyir.com LCC and machine model codes discrepancy error    Connector and harness connection trouble or disconnection, LCC control PWB trouble, control PWB (PCU) trouble, malfunction due to electrical noises
U6-21    LCC transport motor trouble
• The encoder input value is not changed in 0  copyir.com06sec after turning on the motor  copyir.com • The encoder input value is changed after a certain time from turning OFF the motor  copyir.com (After 5sec, count is made for 0  copyir.com1sec to get 100 or more count  copyir.com)    Motor lock, motor RPM abnormality, an overcurrent to the motor, LCC control PWB trouble
U6-22    LCC 24V power abnormality
DC24V power is not supplied to LCC  copyir.com    Connector and harness connection trouble or disconnection, LCC control PWB trouble, power unit trouble
U6-23    LCC tray descending trouble (reverse winding detection)
Reverse winding of the LCC tray wire is detected  copyir.com    Reverse winding of the wire Connector and harness connection trouble Reverse winding detection SW-ON, reverse winding detection SW trouble, LCC control PWB trouble
U6-24    LCC tray lock detection trouble
Malfunction of the LCC tray lock mechanism is detected  copyir.com    Tray lock mechanism trouble Connector and harness connection trouble Tray lock detection sensor trouble, LCC control PWB trouble
U6-51    LCC incompatibility trouble
Detection of LCC connection which is incompatible    Connection of the LCC, which is incompatibl
U7-50    Serial vendor communication trouble
Communication trouble between the MFP and the serial vendor  copyir.com    Connector disconnection or breakage
U7-51    Serial vendor operation trouble
Trouble content Serial vendor trouble    Serial vendor trouble
UC-02    CPT-ASIC abnormality
CPT-ASIC access error (When the ASIC does not operate normally  copyir.com)    CPT-ASIC abnormality, SCU PWB abnormality
UC-20    Document control module trouble
Communication error between SCU and DOCC Communication line test error when turning on the power or after canceling an exclusion simulation  copyir.com    Connector or harness connection error or disconnection Control PWB (SCU) trouble, DOCC PWB trouble  copyir.com Malfunction due to electrical noises  copyir.com
UC-21    DOCC (Document Control) PWB not-detected (DSK model only)
When the data security kit ROM (BOOT, PROG1, 2) is installed, the DOCC PWB is not detected  copyir.com    Connector or harness connection error or disconnection Control (SCU) PWB trouble  copyir.com DOCC PWB trouble  copyir.com DOCC PWB not-installed

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