شارپ Sharp MXM365FN

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Error Codes > Sharp > MXM364N    

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Sharp MXM364N Trouble Error Codes List page 1 (from 17)
               Code:
     

  1.  Description    Causes    Remedy
    A0-01    PCU PWB ROM error    The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc   copyir.com ROM trouble   copyir.com    Use SIM49-1 to perform the version-up procedure again   copyir.com Replace the ROM   copyir.com
    A0-02    SCU PWB ROM error    The firmware version-up is not completed properly by interruption of the power during the version-up operation, etc   copyir.com ROM trouble   copyir.com    Use SIM49-1 to perform the version-up procedure again   copyir.com Replace the ROM   copyir.com
    A0-04    ACU PWB ROM error (when scanner expansion kit is installed)    The firmware update is failed because of turning OFF the power during the firmware update operation, etc   copyir.com ROM trouble   copyir.com    Use SIM49-1 to execute update of the firmware   copyir.com Replace the ROM   copyir.com
    A0-15    DSK BOOT version disagreement    Firmware combination error between the DSK and the BOOT   copyir.com    Check the combination between the DSK and the BOOT   copyir.com
    A0-17    Inconsistency between the UI data and the CPU firmware version    Combination error between the UI contents data and the CPU UI firmware version   copyir.com    Install the firmware in the all firmware version up mode   copyir.com
    A0-20    Conflict firmware and EEPROM data version (MFP)    Inconsistency between the MFP firmware version and the EEPROM data version   copyir.com    Check the combination of the firmware   copyir.com
    A0-21    Conflict firmware and EEPROM data version (PCU)    Inconsistency between the PCU firmware version and the EEPROM data version   copyir.com    Check the combination of the firmware   copyir.com
    A0-22    Conflict firmware and EEPROM data version (SCU)    Inconsistency between the SCU firmware version and the EEPROM data version   copyir.com    Check the combination of the firmware   copyir.com
    C1-10    Main charger trouble    The main charger unit is not installed properly   copyir.com There is an abnormality in the main charger unit   copyir.com Disconnection of the high voltage PWB connector   copyir.com MC/DV high voltage PWB trouble   copyir.com PCU PWB trouble    Check the output of the main charger with SIM8-2   copyir.com Check disconnection of the main charger   copyir.com/Replace   copyir.com Check disconnection of the high voltage PWB connector   copyir.com/Replace   copyir.com Replace the MC/DV high voltage PWB   copyir.com Replace the PCU PWB   copyir.com
    C4-20    Transfer output trouble    Transfer unit abnormality   copyir.com Transfer unit insertion trouble   copyir.com TC output harness disconnection, breakage   copyir.com OPC drum abnormality (does not rotate)   copyir.com High voltage PWB trouble PCU PWB trouble   copyir.com    Replace the transfer unit   copyir.com Reinsert the transfer unit   copyir.com Check or replace the TC output harness Replace the high voltage PWB   copyir.com Replace the PCU PWB   copyir.com

E6-10    Shading error (Black correction)    Installation error of the CCD unit harness   copyir.com CCD unit trouble   copyir.com DSPF PWB trouble   copyir.com    Check the installing state of the harness to the CCD unit   copyir.com Check the CCD unit / the DSPF PWB   copyir.com
E6-11    Shading error (White correction)    Installation error of the CCD unit harness   copyir.com Copy lamp lighting trouble   copyir.com Dirt on the reference white plate   copyir.com CCD unit trouble   copyir.com DSPF PWB trouble   copyir.com Shading adjustment error    Check the installing state of the harness the CCD unit   copyir.com Clean the reference white plate   copyir.com Check the CCD unit / the DSPF PWB   copyir.com
E6-14    CCD-ASIC error    DSPF PWB trouble   copyir.com    Replace the DSPF PWB   copyir.com
E7-01    MFP image data error    Image data transfer error in the MFP PWB   copyir.com MFP PWB trouble   copyir.com    Check connection of the connector and the harness of the MFP PWB   copyir.com Replace the MFP PWB   copyir.com
E7-02    HDD trouble (when the mirroring kit is installed)    When installing the mirroring kit, the HDD of the machine or the HDD of the mirroring kit breaks down or connection fails   copyir.com   copyir.com Defective installation of the mirroring kit   copyir.com Breakdown of the HDD of the mirroring kit   copyir.com Defective connection between the HDD and the mirroring kit harness   copyir.com MFP PWB trouble   copyir.com    Use SIM62-20 to check the trouble   copyir.com Check installation of the mirroring kit and replace if necessary   copyir.com Replace the broken HDD   copyir.com Replace the mirroring kit   copyir.com Replace the MFP PWB   copyir.com
E7-03    HDD trouble    Connector, harness connection trouble in the MFP PWB and HDD   copyir.com HDD error file management area data abnormality (FAT breakage)   copyir.com MFP PWB trouble   copyir.com    Check connection of the connector and the harness of the MFP PWB and HDD   copyir.com Use SIM62-2,3 to check read/write operations of the HDD   copyir.com Replace the HDD   copyir.com Replace the MFP PWB   copyir.com
E7-04    HDD-ASIC error    HDD-ASIC trouble   copyir.com An error occurs in the HDD-ASIC self test when booting   copyir.com    Replace the MFP PWB   copyir.com
E7-07    SD card error    SD card trouble or contact error   copyir.com MFP PWB trouble   copyir.com    Replace the SD card   copyir.com Check the SD card socket   copyir.com Replace the MFPC PWB   copyir.com
E7-10    Shading error (Black correction)    Abnormality in the CCD black scan level when the scanner lamp is turned OFF   copyir.com Improper installation of the harness to the CCD unit   copyir.com CCD unit abnormality   copyir.com SCU PWB abnormality   copyir.com    Check connection of the harness to the CCD unit   copyir.com Check the CCD unit / the SCU PWB   copyir.com
E7-11    Shading error (White correction)    Abnormality in the CCD white reference plate scan level when the scanner lamp is turned ON   copyir.com Improper installation of the harness to the CCD unit   copyir.com Dirt on the mirror, lens, and the reference white plate   copyir.com Scanner lamp lighting trouble   copyir.com CCD unit abnormality   copyir.com SCU PWB abnormality   copyir.com    Check connection of the harness to the CCD unit   copyir.com Check connection of the harness to the scanner lamp unit   copyir.com Clean the mirror, the lens, and the reference white plate   copyir.com Check the CCD unit / the SCU PWB   copyir.com
E7-14    CCD-ASIC error    SCU PWB trouble   copyir.com    Check the SCU PWB   copyir.com Replace the SCU PWB   copyir.com
E7-20    LSU laser detection error    Optical axis shift   copyir.com Reduced laser power, lighting error, laser diode trouble   copyir.com Harness and connector trouble between the LD/BD PWB and the LSU control PWB   copyir.com    Use SIM61-1 to check the operation of the LSU   copyir.com Check the PWB and connection of the harness in the LSU   copyir.com Replace the LSU   copyir.com
E7-21    LSU laser deterioration trouble    Power reduction due to laser deterioration   copyir.com Harness and connector disconnection/insertion trouble between the LD PWB and the LSU control PWB   copyir.com    Use SIM61-1 to check the operation of the LSU   copyir.com Check the PWB and connection of the harness in the LSU   copyir.com Replace the LSU   copyir.com
E7-24    LSU LD driver error    Disconnection or improper connection of the harness and the connector between the LD PWB and the LSU control PWB   copyir.com LD PWB/LSU control PWB trouble   copyir.com    Use SIM61-1 to check the operation of the LSU   copyir.com Check the harness and the connector between the LD PWB and the LSU control PWB   copyir.com Replace the LD PWB / LSU control PWB   copyir.com
E7-28    LSU-PCU connection error    Communication error between the CPU in the PCU PWB and the LSU control ASIC   copyir.com Improper connection of the communication connector between the PCU PWB and the LSU control PWB   copyir.com Harness trouble between the PCU PWB and the LSU control PWB   copyir.com PCU PWB or LSU control PWB trouble    Check connection of the connector and the harness between the PCU PWB and the LSU control PWB   copyir.com Replace the LSU control PWB   copyir.com Replace the PCU PWB   copyir.com
E7-29    LSU ASIC frequency error    Oscillation abnormality of the external oscillator and the internal oscillating circuit used in the LSU ASIC   copyir.com LSU ASIC abnormality on the LSU ASIC PWB   copyir.com    Replace the LSU control PWB   copyir.com
E7-42    Data error (ACRE ASIC)    Image transfer trouble   copyir.com PWB   copyir.com    Check the connection state of the ACRE ASIC PWB connector   copyir.com Replace the ACRE ASIC PWB   copyir.com
E7-46    Decode error (ACRE ASIC)PWB   copyir.com    Compression data abnormality   copyir.com Garbled data are produced in image compression/ transmission   copyir.com ACRE ASIC PWB trouble   copyir.com    Check the installation state of the PWB   copyir.com Check connection of the ACRE ASIC PWB   copyir.com Replace the ACRE ASIC PWB   copyir.com
E7-47    Combination error between MFP PWB and ACRE firmware    Connect to the scanner expansion PWB (ACRE) with the firmware which does not support MFP PWB    Update the firmware on SIM49-1 or SIM49-10   copyir.com
E7-48    Memory error (ACRE ASIC)    DIMM trouble, memory slot trouble   copyir.com DIMM insertion trouble, different DIMM inserted   copyir.com    DIMM trouble   copyir.com Replace the PWB   copyir.com
E7-49    Water Mark data error    Watermark data trouble    Use SIM49-5 to upload the watermark data   copyir.com Replace the HDD   copyir.com
E7-50    Engine connection trouble    A PWB, or firmware, or LSU which is not supported by the machine specifications is detected in the PCU PWB   copyir.com PCU PWB trouble   copyir.com LSU trouble   copyir.com    Check the kind and the version of the firmware   copyir.com Check the LSU, and replace it if necessary   copyir.com Check the PCU PWB, and replace it if necessary   copyir.com
E7-55    PWB information sum error (Engine detection)    PCU EEPROM sum check error   copyir.com PCU EEPROM trouble   copyir.com PCU EEPROM contact trouble   copyir.com Malfunction due to noises    Replace the PCU PWB   copyir.com Replace the PCU EEPROM   copyir.com
E7-60    Combination error between the MFP PWB and other PWB, firmware    A PWB or firmware which is not supported by the machine specifications is detected in the MFP PWB   copyir.com MFP PWB trouble   copyir.com The PWB/firmware which is not supported by the machine specifications is connected   copyir.com    Check the kind and the version of the firmware   copyir.com Check the MFP PWB, and replace it if necessary   copyir.com
E7-61    Combination error between the MFP PWB and the PCU PWB    Combination error between the MFP PWB and the PCU PWB   copyir.com MFP PWB trouble   copyir.com PCU PWB trouble   copyir.com    Check the combination between the MFP PWB and the PCU PWB   copyir.com Replace the MFP PWB   copyir.com Replace the PCU PWB   copyir.com
E7-65    MFP EEPROM sum check error    MFP PWB EEPROM device breakdown   copyir.com Contact trouble of the MFP EEPROM device   copyir.com Malfunction due to noises   copyir.com    Replace the MFP PWB   copyir.com Replace the MFP PWB EEPROM
E7-80    MFP-SCU PWB communication error    SCU PWB connector connection trouble   copyir.com SCU PWB – MFP PWB connection trouble   copyir.com SCU PWB mother board connection trouble   copyir.com SCU PWB trouble   copyir.com MFP PWB trouble   copyir.com Mother board trouble   copyir.com    Check connection of the SCU PWB, the MFP PWB, and the mother board   copyir.com Check the ground   copyir.com Replace the SCU PWB   copyir.com Replace the MFP PWB   copyir.com Replace the mother board   copyir.com
E7-89    Communication error between MFPc PWB CPU and energy-saving NIC controller    No response can be obtained from the energy-saving NIC controller    Replace the MFP PWB   copyir.com
E7-90    MFP – PCU PWB communication error    PCU PWB – MFP PWB connection trouble   copyir.com PCU PWB trouble   copyir.com MFP PWB trouble   copyir.com    Check connection of the PCU PWB, the MFP PWB, Check the ground   copyir.com Replace the PCU PWB   copyir.com Replace the MFP PWB   copyir.com
E7-91    FAX reception image data error    Image data process abnormality   copyir.com HDD trouble   copyir.com SD card trouble or contact error   copyir.com Image compression data corruption   copyir.com MFP PWB trouble   copyir.com FAX control PWB trouble   copyir.com    Use SIM60-1 to check the read/write operations of the memory   copyir.com Replace the HDD   copyir.com Replace or check installation of the SD card   copyir.com Replace the MFP PWB   copyir.com Replace the FAX control PWB   copyir.com
E7-92    Copy image data error    Image data process abnormality   copyir.com HDD trouble   copyir.com Image compression data corruption   copyir.com MFP PWB trouble   copyir.com    Use SIM60-1 to check the read/write operations of the memory   copyir.com Replace the HDD   copyir.com Replace the MFP PWB   copyir.com
E7-93    Copy, image send, filing, print image data process error    Image data process abnormality   copyir.com HDD trouble   copyir.com Image compression data corruption   copyir.com MFP PWB trouble   copyir.com    Use SIM60-1 to check the read/write operations of the memory   copyir.com Replace the HDD   copyir.com Replace the MFP PWB   copyir.com
E7-94    Image file data process error (when importing file data)    Image data process abnormality   copyir.com HDD trouble   copyir.com Image compression data corruption   copyir.com MFP PWB trouble   copyir.com    Use SIM60-1 to check the read/write operations of the memory   copyir.com Replace the HDD   copyir.com Replace the MFP PWB   copyir.com
E7-95    MFP PWB DIMM memory check error (Soc)    Memory data corruption occurs MFP PWB trouble   copyir.com DIMM memory trouble or contact error    Use SIM60-1 to check the read/write operations of the memory   copyir.com DIMM memory socket check   copyir.com Replace the DIMM memory   copyir.com
E7-96    MFP PWB DIMM memory check error (ASIC)    Memory data corruption occurs   copyir.com DIMM memory trouble or contact error MFP PWB trouble   copyir.com    Use SIM60-1 to check the read/write operations of the memory   copyir.com Replace the HDD   copyir.com Replace the MFP PWB   copyir.com
E7-A0    LSU LD PWB EEPROM read/write error    EEPROM/LD driver trouble   copyir.com EEPROM/LD driver access circuit trouble   copyir.com    Check connection of the connector and the harness of the LD PWB and the PCU PWB   copyir.com Replace the PCU PWB   copyir.com If the above remedies cannot delete the trouble replace the LSU   copyir.com
E7-A5    Installation error of HDD which was used in the mirroring kit    HDD which was used in the mirroring kit is installed to the MFP without the mirroring kit   copyir.com    Replace the HDD with one which has not been used in the mirroring kit   copyir.com
E7-A6    Compact flash memory trouble    Compact flash memory trouble   copyir.com MFP PWB trouble   copyir.com File system control area data trouble   copyir.com    Replace the compact flash memory   copyir.com Replace the MFP PWB   copyir.com
EE-EC    Automatic toner density adjustment error
The sampling level in the automatic toner density adjustment is outside of 128+-3?    Toner density sensor trouble   copyir.com Developing unit trouble   copyir.com PCU PWB trouble   copyir.com    Replace the toner density sensor   copyir.com Replace the developing unit   copyir.com Replace the PCU PWB   copyir.com?
EE-EL    Automatic toner density adjustment error (Over toner)
The sampling level in the automatic toner density adjustment is 77 or less or the control voltage is 207 or above   copyir.com    Toner density sensor trouble   copyir.com Charging voltage/ developing voltage trouble, toner density trouble, or developing unit trouble   copyir.com PCU PWB trouble   copyir.com    Replace the toner density sensor   copyir.com Replace the developing unit   copyir.com Replace the PCU P
EE-EU    Automatic toner density adjustment error (Under toner)
The sampling level in the automatic toner density adjustment is 177 or above or the control voltage is 52 or less   copyir.com    Toner density sensor trouble   copyir.com Charging voltage/ developing voltage trouble, toner density trouble, or developing unit trouble   copyir.com PCU PWB trouble   copyir.com    Replace the toner density sensor   copyir.com Replace the developing unit   copyir.com Replace the PCU PWB   copyir.com
F1-00    Finisher – PCU PWB communication error    Connection trouble of the connector and the harness between the finisher and the PCU PWB   copyir.com Finisher control PWB trouble   copyir.com PCU PWB trouble   copyir.com Strong external noises   copyir.com    Check the connector and the harness between the finisher and the PCU PWB   copyir.com Replace the finisher control PWB   copyir.com Replace the PCU PWB   copyir.com
F1-03    Finisher paper exit roller lifting operation trouble    Finisher paper exit roller lift motor trouble   copyir.com Harness and connector connection trouble   copyir.com Home position sensor trouble   copyir.com Finisher control PWB trouble   copyir.com    Use SIM3-3 to check the operation of the paper exit roller lift motor   copyir.com Replace the paper exit roller lift motor   copyir.com Check connection of the connector and the harness   copyir.com Replace the home position sensor   copyir.com Replace the finisher control PWB   copyir.com
F1-08    Stapler shift trouble    Stapler shift motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com    Use SIM3-3 to check the operation of the stapler shift motor   copyir.com Replace the stapler shift motor   copyir.com Check connection of the connector and the harness   copyir.com Replace the home position sensor   copyir.com Replace the finisher control PWB   copyir.com
F1-10    Staple operation trouble    Staple motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com    Use SIM3-3 to check the operation of the staple motor   copyir.com Replace the staple motor   copyir.com Check connection of the connector and the harness   copyir.com Replace the home position sensor   copyir.com Replace the finisher control PWB   copyir.com
F1-11    Finisher grip operation trouble    Grip motor trouble   copyir.com Finisher control PWB trouble   copyir.com Grip arm trouble   copyir.com Home position sensor trouble   copyir.com    Use SIM3-3 to check the operation of the grip motor   copyir.com Replace the grip motor   copyir.com Replace the finisher control PWB   copyir.com Replace the grip arm   copyir.com Replace the home position sensor   copyir.com
F1-15    Finisher paper exit tray lift operation trouble    Paper exit tray lift motor trouble   copyir.com Finisher control PWB trouble   copyir.com    Use SIM3-3 to check the operation of the paper exit tray lift motor   copyir.com Replace the finisher control PWB   copyir.com Replace the paper exit tray lift motor   copyir.com
F1-19    Finisher alignment operation trouble F    Finisher paper alignment motor lock   copyir.com Motor speed abnormality   copyir.com Over-current to the motor   copyir.com Finisher control PWB trouble   copyir.com    Use SIM3-3 to check the operation of the paper alignment motor F   copyir.com Replace the finisher control PWB   copyir.com Replace the paper alignment motor F   copyir.com
F1-20    Finisher alignment operation trouble R    Finisher paper alignment motor lock   copyir.com Motor speed abnormality   copyir.com Over-current to the motor   copyir.com Finisher control PWB trouble   copyir.com    Use SIM3-3 to check the operation of the paper alignment motor R   copyir.com Replace the finisher control PWB   copyir.com Replace the paper alignment motor R   copyir.com
F1-21    Finisher fan trouble    Finisher fan motor trouble   copyir.com Finisher control PWB trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-3 to check the operation of the fan motor   copyir.com Check connection between the finisher control PWB and the fan   copyir.com Replace the fan   copyir.com Replace the finisher control PWB   copyir.com
F1-22    Finisher assist motor trouble    Motor harness short/open trouble   copyir.com Control PWB trouble   copyir.com Connection harness/connector connection trouble    Check the operation of the rear edge assist motor with SIM3-3   copyir.com Check connection from the control PWB to the motor   copyir.com Replace the control PWB   copyir.com
F1-23    Finisher shutter trouble    Motor lock trouble   copyir.com Control PWB trouble, home position sensor trouble   copyir.com Connection harness/connector connection trouble   copyir.com    Check the operation of the rear edge assist motor with SIM3-3   copyir.com Check connection from the control PWB to the motor   copyir.com Replace the control PWB   copyir.com
F1-30    Finisher – saddle unit communication trouble    Connector and harness connection trouble   copyir.com Finisher control PWB trouble   copyir.com    Check connection of the connector and the harness   copyir.com Turn OFF/ON the power   copyir.com Replace the finisher control PWB   copyir.com
F1-31    Saddle paper folding trouble    Motor lock trouble   copyir.com Control PWB trouble, home position sensor trouble   copyir.com Connection harness/connector connection trouble   copyir.com    Check the operation of the saddle motor with SIM3-3   copyir.com Check connection from the control PWB to the motor   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-32    Finisher – Punch unit communication error    Connector/harness connection trouble or disconnection between the finisher and the punch unit   copyir.com Finisher control PWB trouble   copyir.com PCU PWB trouble   copyir.com Malfunction due to noises   copyir.com The punch unit is in the adjustment mode   copyir.com    Check the connector and the harness between the finisher and the punch unit   copyir.com Replace the finisher control PWB   copyir.com Replace the PCU PWB   copyir.com Cancel the adjustment mode of the punch unit   copyir.com
F1-33    Punch unit shift operation trouble    Punch shift motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble    Use SIM3-3 to check the operation of the punch shifting   copyir.com Replace the punch shift motor   copyir.com Replace the finisher control PWB   copyir.com Replace the home position sensor   copyir.com Check connection of the connectors and the harness   copyir.com
F1-34    Punch operation trouble    Punch motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble   copyir.com    Check the punch operation   copyir.com Replace the punch motor   copyir.com Replace the finisher control PWB   copyir.com Replace the home position sensor   copyir.com Check connection of the connectors and the harness   copyir.com
F1-36    Punch paper edge detection error    Punch paper edge sensor trouble   copyir.com Harness disconnection   copyir.com Finisher control PWB trouble   copyir.com Punch control PWB trouble   copyir.com    Use SIM3-2 to check the operation of the sensor   copyir.com Replace the punch paper edge sensor   copyir.com Replace the finisher control PWB   copyir.com Replace the punch control PWB   copyir.com
F1-37    Finisher data backup RAM error    Finisher control PWB trouble   copyir.com Malfunction due to noises    Replace the finisher control PWB   copyir.com Readjust the finisher   copyir.com (Use SIM3-10,Finisher control PWB DIP SW adjustment   copyir.com)
F1-38    Punch data backup RAM error    Punch control PWB trouble   copyir.com Malfunction due to noises    Replace the punch control PWB   copyir.com Set the punch unit specifications, and adjust the sensor   copyir.com (Punch unit control PWB DIP SW adjustment   copyir.com)
F1-39    Punch paper dust sensor error    Punch dust sensor trouble   copyir.com Harness and connector connection trouble   copyir.com Finisher control PWB trouble   copyir.com Punch unit control PWB trouble   copyir.com    Use SIM3-2 to check the operation of the sensor   copyir.com Check connection of the connectors and the harness   copyir.com Replace the punch dust sensor   copyir.com Replace the finisher control PWB   copyir.com Replace the punch unit control PWB   copyir.com
F1-41    Saddle paper positioning operation trouble    Saddle paper positioning guide drive motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-3 to check the operation of the saddle paper positioning motor   copyir.com Check connection from the control PWB to the motor   copyir.com Turn OFF/ON the power   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-42    Saddle guide motor trouble    Saddle roller guide motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-3 to check the operation of the saddle roller guide motor   copyir.com Check connection from the control PWB to the motor   copyir.com Turn OFF/ON the power   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-43    Saddle alignment operation trouble    Saddle alignment motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-3 to check the operation of the Saddle alignment motor (FSPAM)   copyir.com Check connection from the control PWB to the motor   copyir.com Turn OFF/ON the power   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-44    Saddle staple motor R trouble    Saddle staple motor R trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-3 to check the operation of the Saddle staple motor R   copyir.com Check connection from the control PWB to the motor   copyir.com Turn OFF/ON the power   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-45    Saddle staple trouble    Saddle staple motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble    Use SIM3-3 to check the operation of the saddle staple motor   copyir.com Check connection from the control PWB to the motor   copyir.com Turn OFF/ON the power   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-46    Saddle pushing plate motor trouble    Saddle motor trouble   copyir.com Finisher control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-3 to check the operation of the saddle motor   copyir.com Check connection from the control PWB to the motor   copyir.com Turn OFF/ON the power   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-47    Saddle paper transport motor trouble    Saddle paper transport motor trouble   copyir.com Finisher control PWB trouble   copyir.com Harness and connector connection trouble   copyir.com Fuse blown (24V line)   copyir.com    Use SIM3-3 to check the operation of the saddle paper transport motor   copyir.com Check connection from the control PWB to the motor   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-50    Main unit – Finisher combination error    The finisher which is not supported by the main unit model is installed   copyir.com Finisher control PWB trouble    Install a proper finisher   copyir.com Replace the finisher control PWB   copyir.com
F1-51    Saddle sensor connection trouble    Firmware control PWB trouble   copyir.com Home position sensor trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-2 to check the operations of the guide HP sensor and the push plate lead edge sensor   copyir.com Check connection from the control PWB to the sensor   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F1-52    Finisher micro switch trouble    Finisher control PWB trouble   copyir.com Each micro switch trouble   copyir.com Harness and connector connection trouble   copyir.com    Use SIM3-2 to check the operations of the front door/ upper door open detection and the oscillation guide close detection   copyir.com Check connection from the control PWB to the sensor   copyir.com Replace the control PWB   copyir.com Replace the sensor   copyir.com
F2-22    Discharge lamp trouble    Contact trouble between the discharge lamp PWB and the PCU PWB   copyir.com Discharge lamp PWB trouble   copyir.com PCU PWB trouble   copyir.com    Replace the discharge lamp PWB   copyir.com Check the harness and connector   copyir.com Replace the PCU PWB   copyir.com
F2-39    Process thermistor trouble    Process thermistor trouble   copyir.com Process thermistor harness connection trouble   copyir.com PCU PWB trouble    Replace the process thermistor   copyir.com Check connection of the harness and the connector   copyir.com Replace the PCU PWB   copyir.com
F2-40    Toner density sensor trouble   copyir.com?    Toner density sensor output abnormality (Sample level 35 or less, or 220 or above) Connection trouble of the connector and the harness   copyir.com Developing unit trouble   copyir.com PCU PWB trouble   copyir.com    Replace the toner density sensor   copyir.com Check connection of the connector and the harness   copyir.com Replace the developing unit   copyir.com Replace the PCU PWB   copyir.com
F2-45    Image density sensor troubles    Image density sensor trouble   copyir.com Sensor harness and connector connection trouble   copyir.com Image density sensor dirt   copyir.com PCU PWB trouble   copyir.com    Replace the image density sensor    copyir.com Check connection of the sensor harness and connector   copyir.com Clean the image density sensor   copyir.com Replace the PCU PWB   copyir.com
F2-50    Drum phase sensor trouble    Drum phase sensor trouble   copyir.com Drum phase sensor harness and connector connection trouble   copyir.com Drum drive section trouble   copyir.com PCU PWB trouble   copyir.com    Replace the drum phase sensor   copyir.com Check connection of the drum phase sensor harness and the connector   copyir.com Repair the drum drive section   copyir.com Replace the PCU PWB   copyir.com
F2-58    Process humidity sensor trouble    Process humidity sensor trouble   copyir.com Harness and connector connection trouble   copyir.com PCU PWB trouble   copyir.com    Replace the process humidity sensor   copyir.com Check connection of the connectors and the harness   copyir.com Replace the PCU PWB   copyir.com
F2-64    Toner supply operation trouble    Toner clutch trouble   copyir.com Toner density sensor trouble   copyir.com Connector/harness trouble   copyir.com PCU PWB trouble   copyir.com Toner cartridge trouble   copyir.com Developing unit trouble   copyir.com    Replace the toner clutch   copyir.com Replace the toner density sensor   copyir.com Connector and harness check   copyir.com Replace the PCU PWB   copyir.com Replace the toner cartridge   copyir.com Replace the developing unit   copyir.com
F2-70    Improper toner cartridge detection    An improper toner cartridge is inserted   copyir.com (The main unit detects a toner cartridge of a different specification   copyir.com) Toner cartridge trouble   copyir.com PCU PWB trouble    Replace the toner cartridge   copyir.com Replace the PCU PWB   copyir.com
F2-74    Toner cartridge CRUM error    Toner cartridge (CRUM) trouble   copyir.com PCU PWB trouble   copyir.com Connector/harness trouble   copyir.com    Replace the toner cartridge   copyir.com Replace the PCU PWB   copyir.com Connector and harness check   copyir.com
F2-78    Registration image density sensor trouble    Image density sensor trouble   copyir.com Connection trouble of the harness between the PCU PWB and the image density sensor   copyir.com Dirt on the image density sensor    Check the sensor and the harness   copyir.com Replace the registration image sensor   copyir.com Replace the PCU PWB   copyir.com
F2-91    High density process control high voltage error    Image density sensor trouble   copyir.com Harness connection trouble between the PCU PWB and image density sensor   copyir.com Dirt on the image density sensor   copyir.com Developing tank abnormality   copyir.com    Use SIM44-2 to execute the gain adjustment of the process control sensor   copyir.com Check the drum surface   copyir.com Replace the developing tank   copyir.com
F3-12    Paper feed tray 1 lift operation trouble    LUD1 is not turned ON within the specified time   copyir.com CLUD1 sensor trouble Paper feed tray 1 lift unit trouble   copyir.com PCU PWB trouble   copyir.com Harness and connector connection trouble   copyir.com    Check connection of the harness and the connector of LUD1   copyir.com Replace the lift-up unit   copyir.com Replace the PCU PWB   copyir.com
F3-22    Paper feed tray 2 lift operation trouble    LUD2 does not turn ON within the specified time   copyir.com CLUD2 sensor trouble   copyir.com Paper feed tray 2 lift unit trouble   copyir.com PCU PWB trouble   copyir.com Harness and connector connection trouble   copyir.com    Check the harness and the connector of LUD2   copyir.com Replace the lift-up unit   copyir.com Replace the PCU PWB   copyir.com
F6-00    MFP-FAX communication trouble
Communication establishment error/Framing/Parity/ Protocol error    FAX unit PWB connector connection error FAX unit PWB – MFPcnt PWB harness trouble FAX unit PWB mother board connector pin breakage FAX unit ROM trouble/ROM pin breakage    Check the connector connection between the FAX unit PWB and the MFPcnt PWB   copyir.com Check the connector harness between the FAX unit PWB and the MFPcnt PWB   copyir.com Check the machine grounding   copyir.com Check the FAX unit PWB ROM   copyir.com
F6-01    FAX board EEPROM read/write error
EEPROM access error (read/write)    EEPROM trouble FAX PWB EEPROM access circuit trouble    Check that no trouble occurs after replacement of EEPROM   copyir.com Execute the memory check of SIM66-3 to insure that EEPROM can be accessed   copyir.com Replace the PWB   copyir.com In this case, not need to execute the simulation   copyir.com
F6-04    FAX MODEM operation trouble
FAX PWB MODEM chip operation trouble    FAX PWB MODEM chip operation trouble The FAX PWB MODEM chip cannot be accessed   copyir.com    Replace the FAX PWB MODEM chip   copyir.com Replace the FAX PWB   copyir.com
F6-21    Combination error between the TEL/LIU PWB and the FAX soft switch
Combination error between the TEL/LIU PWB and the FAX PWB information (soft switch)    The destination of the installed TEL/LIU PWB differs   copyir.com The FAX PWB information (soft switch) differs   copyir.com TEL/LIU PWB trouble    Check the destination of the installed TEL/LIU PWB   copyir.com Check the FAX PWB information (soft switch)   copyir.com Replace the TEL/LIU PWB   copyir.com
F6-30    Access error to 1-chip microprocessor on the FAX board (FAX detection)
Access error (read/write) to 1-chip microprocessor on the FAX board    Program writing error (or no writing) to the 1-chip microprocessor   copyir.com 1-chip microprocessor trouble   copyir.com FAX PWB 1-chip microprocessor access circuit trouble   copyir.com    Use SIM66-24 to rewrite the 1-chip microprocessor program   copyir.com Replace the 1-chip microprocessor chip   copyir.com When replacing, use SIM66-42 to rewrite the 1-chip microprocessor program   copyir.com Replace the FAX PWB   copyir.com
F6-97    The FAX PWB does not match with the machine model   copyir.com
The FAX PWB identification model does not match with the machine model    An improper type of FAX PWB is installed to the machine   copyir.com    Replace the FAX PWB with a proper one   copyir.com
F6-98    Combination error between the FAXBOX destination information and the machine destination information   copyir.com
Combination error between the FAX PWB destination information and the machine destination information   copyir.com    Combination error between the destination information written in EEPROM on the FAX PWB and the destination information of the machine (set with SIM26-6)   copyir.com    1) Check the destination of the FAX PWB   copyir.com 2) Check the destination of the machine   copyir.com (SIM26-6) 3) Use a proper combination of the machine and the FAX PWB   copyir.com
F9-91    Communication error between MFP and the Printer section when booting    MFP section PWB trouble   copyir.com Printer section PWB trouble Printer flash ROM trouble   copyir.com MFP PWB-printer section PWB connection trouble   copyir.com    Replace the MFP PWB   copyir.com Replace the printer flash ROM   copyir.com Check connection between the MFP PWB and the printer section PWB
F9-92    Printer (section) PWB hardware error    MFP PWB trouble   copyir.com    Replace the MFP PWB   copyir.com
H2-00    Thermistor open trouble (TH_UM)    Thermistor trouble   copyir.com PCU PWB trouble Connection trouble of the connector and the harness   copyir.com Fusing unit not installed   copyir.com    Replace the thermistor   copyir.com Replace the PCU PWB   copyir.com Check connection of the connector and the harness   copyir.com
H2-01    Thermistor open trouble (TH_LM)    Thermistor trouble   copyir.com PCU PWB trouble Thermistor connector and harness connection trouble   copyir.com Fusing section connector connection trouble   copyir.com Fusing unit not installed   copyir.com    Use SIM44-14 to check the state of the thermistor   copyir.com Replace the thermistor   copyir.com Replace the PCU PWB   copyir.com Check connection of the thermistor connector and harness   copyir.com Check the connector in the fusing section   copyir.com
H2-02    Thermistor open trouble (TH_US)    Thermistor trouble   copyir.com PCU PWB trouble   copyir.com Connection trouble of the connector and the harness   copyir.com Fusing unit not installed   copyir.com    Replace the thermistor   copyir.com Replace the PCU PWB   copyir.com Check connection of the connector and the harness   copyir.com
H3-00    Fusing section high temperature trouble (TH_UM)    The fusing temperature exceeds the specified level   copyir.com Thermistor trouble   copyir.com PCU PWB trouble Connection trouble of the fusing section connector and the harness   copyir.com HL PWB trouble   copyir.com    Use SIM5-2 to check the flashing operation of the heater lamp   copyir.com Use SIM14 to cancel the trouble   copyir.com Replace the thermistor   copyir.com Replace the PCU PWB   copyir.com Check connection of the connector and the harness   copyir.com Replace the HL PWB   copyir.com
H3-01    Fusing section high temperature trouble (TH_LM)    The fusing temperature exceeds the specified level   copyir.com Thermistor trouble   copyir.com PCU PWB trouble Thermistor connector and harness connection trouble   copyir.com HL control PWB trouble   copyir.com    Use SIM5-2 to check the flashing operation of the heater lamp   copyir.com Use SIM14 to cancel the trouble   copyir.com Replace the thermistor   copyir.com Replace the PCU PWB   copyir.com Check connection of the connector and the harness   copyir.com Replace the HL PWB   copyir.com
H3-02    Fusing section high temperature trouble (TH_US)    The fusing temperature exceeds the specified level   copyir.com Thermistor trouble   copyir.com PCU PWB trouble   copyir.com HL PWB trouble   copyir.com Fusing section connector connection trouble   copyir.com HL PWB trouble   copyir.com    Use SIM5-2 to check the flashing operation of the heater lamp   copyir.com Use SIM14 to cancel the trouble   copyir.com Check connection of the thermistor and the harness   copyir.com Check the PCU PWB thermistor input circuit section   copyir.com (When the lamp is ON:) Check the HL PWB and the PCU PWB lamp circuit   copyir.com Replace the thermistor, the HL PWB, and the PCU PWB   copyir.com
H4-00    Fusing section low temperature trouble (TH_UM)    The fusing temperature does not reach the specified level within the specified time from turning ON the power relay   copyir.com Thermistor trouble   copyir.com Heater lamp trouble   copyir.com PCU PWB trouble   copyir.com Thermostat trouble   copyir.com Connector, harness connection trouble   copyir.com HL PWB trouble   copyir.com Interlock switch trouble   copyir.com    Replace the thermistor   copyir.com Replace the heater lamp   copyir.com Replace the PCU PWB   copyir.com Replace the thermostat   copyir.com Check connection of the connector and the harness   copyir.com Replace the HL PWB   copyir.com Replace the interlock switch   copyir.com Use SIM5-2 to check the flashing operation of the heater lamp   copyir.com Use SIM14 to cancel the trouble   copyir.com
H4-02    Fusing section low temperature trouble (TH_US)    The fusing temperature does not reach the specified level within the specified time from turning ON the power relay   copyir.com Thermistor trouble   copyir.com Heater lamp trouble   copyir.com PCU PWB trouble Thermostat trouble   copyir.com Connector, harness connection trouble   copyir.com HL PWB trouble   copyir.com Interlock switch trouble   copyir.com    Replace the thermistor   copyir.com Replace the heater lamp   copyir.com Replace the PCU PWB   copyir.com Replace the thermostat   copyir.com Check connection of the connector and the harness   copyir.com Replace the HL PWB   copyir.com Replace the interlock switch   copyir.com Use SIM5-2 to check the flashing operation of the heater lamp   copyir.com Use SIM14 to cancel the trouble   copyir.com
H5-01    5 times continuous POD1 not-reach jam    A fusing jam is not canceled completely   copyir.com (A jam paper remains   copyir.com) POD1 sensor trouble   copyir.com Fusing unit installation trouble   copyir.com Connector, harness connection trouble   copyir.com PCU PWB trouble    Replace the POD1 sensor   copyir.com Check the installing position of the fusing unit   copyir.com Replace the fusing unit   copyir.com Check connection of the connector and the harness   copyir.com Replace the PCU PWB   copyir.com Use SIM14 to cancel the trouble   copyir.com
H7-10    Recovery error from low fuser temp   copyir.com (TH_UM)    The fusing temperature does not reach the specified level within the specified time from stopping a job due to fall in the fusing temperature   copyir.com Thermistor trouble   copyir.com Heater lamp trouble   copyir.com PCU PWB trouble Thermostat trouble   copyir.com Connector, harness connection trouble   copyir.com HL PWB trouble   copyir.com    Replace the thermistor   copyir.com Replace the heater lamp   copyir.com Replace the PCU PWB   copyir.com Replace the thermostat   copyir.com Check connection of the connector and the harness   copyir.com Replace the HL PWB   copyir.com Use SIM5-2 to check the flashing operation of the heater lamp   copyir.com
L1-00    Scanner feed trouble    Scanner feed is not completed within the specified time   copyir.com Scanner unit trouble   copyir.com SCU PWB trouble Scanner control PWB trouble   copyir.com Harness and connector connection trouble   copyir.com Scanner home position sensor trouble   copyir.com Scanner motor trouble   copyir.com    Use SIM1-1 to check the scan operation   copyir.com Replace the scanner unit   copyir.com Replace the SCU PWB   copyir.com Check connection of the connectors and the harness   copyir.com Replace the scanner home position sensor   copyir.com Replace the scanner motor   copyir.com
L3-00    Scanner return trouble    Scanner return is not completed within the specified time   copyir.com Scanner unit trouble   copyir.com SCU PWB trouble Scanner control PWB trouble   copyir.com Harness and connector connection trouble   copyir.com Scanner home position sensor trouble   copyir.com Scanner motor trouble   copyir.com    Use SIM1-1 to check the scan operation   copyir.com Replace the scanner unit   copyir.com Replace the SCU PWB   copyir.com Check connection of the connectors and the harness   copyir.com Replace the scanner home position sensor   copyir.com Replace the scanner motor   copyir.com
L4-02    Paper feed motor trouble    A lock signal is detected during ON period of the paper feed motor in warming up or canceling a jam   copyir.com Paper feed motor trouble   copyir.com Harness and connector connection trouble   copyir.com PCU PWB trouble    Use SIM6-1 to check the operation of the paper feed motor   copyir.com Replace the paper feed motor   copyir.com Check connection of the connectors and the harness   copyir.com Replace the PCU PWB   copyir.com
L4-03    Fusing motor trouble    The motor lock signal is detected during rotation of the fusing motor   copyir.com Fusing motor trouble   copyir.com Connection trouble of the connector and the harness   copyir.com PCU PWB trouble   copyir.com    Use SIM6-1 to check the operation of the fusing motor   copyir.com Replace the Fusing motor   copyir.com Check connection of the connectors and the harness   copyir.com Replace the PCU PWB   copyir.com
L4-04    Drum motor trouble    The motor lock signal is detected during rotation of the drum motor   copyir.com Drum motor trouble   copyir.com Drum unit trouble   copyir.com Harness and connector connection trouble   copyir.com PCU PWB trouble Developing unit trouble   copyir.com    Use SIM25-1 to check the operation of the drum motor   copyir.com Replace the drum motor   copyir.com Check connection of the connectors and the harness   copyir.com Replace the PCU PWB   copyir.com Replace the drum unit   copyir.com Replace the developing unit   copyir.com
L4-11    Shift motor trouble    No change in the shifter home position sensor signal is detected in the operation of the shifter initializing   copyir.com Shift motor trouble   copyir.com PCU PWB trouble   copyir.com Connection trouble of the connector and the harness   copyir.com Shifter home position sensor trouble   copyir.com    Use SIM6-1 to check the shift operation   copyir.com Use SIM30-1 to check the operation of the shifter home position sensor   copyir.com Replace the shift motor   copyir.com Replace the PCU PWB   copyir.com Check connection of the connector and the harness   copyir.com Replace the shifter home position sensor   copyir.com
L4-31    Paper exit cooling fan (POFM1) trouble    The fan operation signal is not detected within the specified time in the paper exit cooling fan operation   copyir.com Paper exit cooling fan trouble   copyir.com PCU PWB trouble Connection trouble of the connector and the harness   copyir.com    Check connection of the connectors and the harness   copyir.com Use SIM6-2 to check the rotating operation of the fan   copyir.com Replace the paper exit cooling fan   copyir.com Replace the PCU PWB   copyir.com
L4-32    Power source cooling fan (PSFM1) trouble    The fan operation signal is not detected within the specified time in the power cooling fan operation   copyir.com Power cooling fan trouble   copyir.com PCU PWB trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM6-2 to check the operation of the fan motor   copyir.com Replace the power cooling fan   copyir.com Replace the PCU PWB   copyir.com Check/replace the connector or the harness   copyir.com
L4-34    LSU cooling fan (LSUCFM) trouble    When the LSU cooling fan is operated, the fan operation signal is not detected within the specified time   copyir.com LSU cooling fan trouble   copyir.com PCU PWB trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM6-2 to check the operation of the fan motor   copyir.com Replace the LSU cooling fan   copyir.com Replace the PCU PWB   copyir.com Replace the LSU control PWB   copyir.com Check connection of the connector and the harness   copyir.com
L4-35    Paper exit cooling fan (POFM2) trouble    Paper exit cooling fan trouble   copyir.com PCU PWB trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM6-2 to check the operation of the fan motor   copyir.com Replace the paper exit cooling fan   copyir.com Replace the PCU PWB   copyir.com Check connection of the connector and the harness   copyir.com
L4-40    Ozone fan (OZFM1) trouble    Harness/connector trouble between the PCU PWB and the fan motor   copyir.com PCU PWB trouble   copyir.com Fan motor trouble   copyir.com The fan does not rotate because of the other trouble (No power supply to the fan motor)    Use SIM6-2 to check the operation of the fan motor   copyir.com Replace the fan motor / the PCU PWB   copyir.com Check connection of the connector and the harness   copyir.com
L4-43    Paper exit cooling fan (POFM3) trouble    The fan operation signal is not detected within the specified time in the paper exit cooling fan operation   copyir.com Paper exit cooling fan trouble   copyir.com PCU PWB trouble Connection trouble of the connector and the harness   copyir.com    Check connection of the connector and the harness   copyir.com Use SIM6-2 to check the operation of the fan motor   copyir.com Replace the paper exit cooling fan   copyir.com Replace the PCU PWB   copyir.com
L4-44    Power source cooling fan (PSFM2) trouble    Harness/connector trouble between the PCU PWB and the fan motor   copyir.com PCU PWB trouble   copyir.com Fan motor trouble   copyir.com The fan does not rotate because of the other trouble (No power supply to the fan motor)    Use SIM6-2 to check the operation of the fan motor   copyir.com Check the harness and the connector between the PCU PWB and the fan motor   copyir.com   copyir.com Replace the fan motor / the PCU PWB   copyir.com
L4-50    Process cooling fan (PROFM1) trouble    Harness/connector trouble between the PCU PWB and the fan motor   copyir.com PCU PWB trouble   copyir.com Fan motor trouble   copyir.com The fan does not rotate because of the other trouble (No power supply to the fan motor)    Use SIM6-2 to check the operation of the fan motor   copyir.com Check the harness and the connector between the PCU PWB and the fan motor   copyir.com   copyir.com Replace the fan motor / the PCU PWB   copyir.com
L6-10    Polygon motor trouble    The motor does not reach the specified rpm in 8 sec after starting rotation of the polygon motor   copyir.com Polygon motor trouble   copyir.com LSU control PWB trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM61-1 to check the operation of the polygon motor   copyir.com Check connection of the connector and the harness   copyir.com Replace the polygon motor   copyir.com Replace the LSU   copyir.com Replace the LSU control PWB   copyir.com
L8-01    Full wave signal detection error    No full wave signal is detected   copyir.com PCU PWB trouble Power unit trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Replace the PCU PWB   copyir.com Replace the power unit   copyir.com Check connection of the connector and the harness   copyir.com
L8-02    Full wave signal error    An abnormality in the full wave signal frequency is detected   copyir.com (The frequency is detected as 65Hz or above, or 45Hz or less   copyir.com) PCU PWB trouble   copyir.com Power unit trouble   copyir.com Connection trouble of the connector and the harness   copyir.com Power frequency, waveform abnormality   copyir.com    Replace the PCU PWB   copyir.com Replace the power unit   copyir.com Check connection of the connector and the harness   copyir.com Check the power waveform   copyir.com
L8-20    Communication error of MFP PWB/ Mother board    Mother board PWB – MFP PWB connection trouble   copyir.com MFP PWB trouble   copyir.com Mother trouble   copyir.com    Check connection between the mother board and the MFP PWB   copyir.com Check the ground of the main unit   copyir.com Replace the MFPC PWB   copyir.com Replace the mother board   copyir.com
P1-00    PCI Communication error    Communication error between the MFP PWB and the PCI   copyir.com Connection failure of connectors and harness between the MFP PWB and the PCI   copyir.com MFP PWB trouble   copyir.com PCI control PWB trouble   copyir.com    Check connection of the harness and connectors between the MFO PWB and the PCI   copyir.com Check the MFP PWB and replace if necessary   copyir.com Check the PCI control PWB and replace if necessary
P1-01    PCI fan error    The PCI fan operation signal is not deleted   copyir.com PCI fan trouble   copyir.com PCI control PWB trouble   copyir.com    Check connection of the connectors and harness between the PCI fan and the PCI control PWB   copyir.com Check the PCI control PWB and replace if necessary Replace the PCI fan   copyir.com
P1-02    Plasma generating device error    Connection failure of connectors and garness between the plasma generating device and the PCI control PWB   copyir.com Plasma generating device trouble   copyir.com PCI control PWB trouble   copyir.com    Check connection of the connectors and harness between the plasma generating device and PCI control PWB   copyir.com Replace the plasma generating device   copyir.com Check the PCI control PWB and replace if necessary
PC–    Personal counter not detected?    The personal counter is not installed   copyir.com The personal counter is not detected   copyir.com?    Check connection of the connectors and the harness   copyir.com Replace the SCU PWB   copyir.com
U1-01    Battery trouble    Battery life Battery circuit abnormality    Check to confirm that the battery voltage is about 2   copyir.com0V or above   copyir.com
U2-00    MFP EEPROM read/write error    MFP PWB EEPROM trouble   copyir.com EEPROM socket contact trouble   copyir.com MFP PWB trouble   copyir.com Strong external noises   copyir.com    Replace the MFP PWB EEPROM   copyir.com Replace the MFP PWB   copyir.com Check the power environment   copyir.com
U2-05    HDD/MFP PWB SRAM contents inconsistency    The HDD or the MFP PWB which differs from that before turning OFF the power is installed   copyir.com HDD trouble   copyir.com MFP PWB trouble   copyir.com    Use SIM16 to cancel the error   copyir.com If there is backup data (export data by device cloning), import it   copyir.com
U2-11    MFP PWB EEPROM counter check sum error    MFP PWB EEPROM trouble   copyir.com EEPROM socket contact trouble   copyir.com MFP PWB trouble   copyir.com Strong external noises   copyir.com    Use SIM16 to cancel the error   copyir.com Replace the MFP PWB   copyir.com
U2-30    MFP PWB and PCU PWB manufacturing No   copyir.com data inconsistency    Inconsistency between the manufacturing No   copyir.com saved in the PCU PWB and that in the MFP PWB   copyir.com When replacing the PCU PWB or the MFP PWB, the EEPROM which was mounted on the PWB before replacement is not mounted on the new PWB   copyir.com MFP PWB trouble   copyir.com PCU PWB trouble    Check that the EEPROM is properly set   copyir.com Check to confirm that the EEPROM which was mounted on the PWB before replacement is mounted on the new PWB   copyir.com Replace the MFP PWB   copyir.com Replace the PCU PWB   copyir.com
U2-40    SD card system storage data area error    File error occurs in the SD card system storage data partition   copyir.com SD card trouble   copyir.com MFP PWB trouble   copyir.com    Turn OFF/ON the power and the backup data in the HDD are written into the SD card and the machine is automatically booted   copyir.com Check the MFP PWB and replace if necessary   copyir.com Check the SD card and replace if necessary   copyir.com
U2-41    HDD system storage data area error    File error occurs in the HDD system saved data area disabling backup of the saved file of the machine adjustment value in the SD card   copyir.com HDD trouble   copyir.com MFP PWB trouble   copyir.com    Check the HDD, and replace if necessary   copyir.com Check the MFP PWB, and replace if necessary   copyir.com When replacing the HDD and MFP PWB, refer to the chapter of “necessary procedures of HDD and MFP PWB replacement   copyir.com
U2-42    Machine adjustment data (system storage data area) error    The saved file of the machine adjustment values in the SD card and the HDD cannot be found or is broken   copyir.com Both of the SD card set data and HDD system saved data area are corrupted   copyir.com HDD trouble   copyir.com MFP PWB trouble   copyir.com SD card trouble   copyir.com    Check the HDD, and replace if necessary   copyir.com Check the MFP PWB, and replace if necessary   copyir.com Check the SD card, and replace if necessary   copyir.com Use SIM to adjust the machine again and set the adjustment values   copyir.com
U2-50    HDD user authentication data check sum error    HDD trouble   copyir.com MFP PWB trouble   copyir.com Strong external noises    Check the data related to the check sum error (address book, image send system registration data) Use SIM16 to cancel U2 trouble   copyir.com Replace the HDD   copyir.com Replace the MFP PWB   copyir.com
U2-60    Water Mark check error    Watermark data trouble    Use SIM49-5 to upload the watermark data   copyir.com
U2-80    SCU PWB EEPROM read/write error    SCU PWB EEPROM trouble   copyir.com SCU PWB trouble   copyir.com EEPROM socket contact trouble   copyir.com    Replace the SCU PWB EEPROM   copyir.com Replace the SCU PWB   copyir.com Check contact of the EEPROM socket   copyir.com Put down the counter/adjustment values in the simulation to prevent against loss of the counter data and the adjustment values   copyir.com Use SIM16 to cancel the trouble   copyir.com
U2-81    SCU PWB EEPROM check sum error    SCU PWB EEPROM trouble   copyir.com Installation of non-initialized EEPROM   copyir.com SCU PWB trouble   copyir.com EEPROM socket contact trouble   copyir.com    Replace the SCU PWB EEPROM   copyir.com Replace the SCU PWB   copyir.com Check contact of the EEPROM socket   copyir.com Put down the counter/adjustment values in the simulation to prevent against loss of the counter data and the adjustment values   copyir.com Use SIM16 to cancel the trouble   copyir.com
U2-90    PCU PWB EEPROM read/write error    PCU PWB EEPROM trouble   copyir.com Installation of non-initialized EEPROM   copyir.com PCU PWB trouble EEPROM socket contact trouble   copyir.com    Replace the PCU PWB EEPROM   copyir.com Replace the PCU PWB   copyir.com Check contact of the EEPROM socket   copyir.com Put down the counter/adjustment values in the simulation to prevent against loss of the counter data and the adjustment values   copyir.com Use SIM16 to cancel the trouble   copyir.com
U2-91    PCU PWB EEPROM check sum error    PCU PWB EEPROM trouble   copyir.com Installation of non-initialized EEPROM   copyir.com PCU PWB trouble EEPROM socket contact trouble   copyir.com    Replace the PCU PWB EEPROM   copyir.com Replace the PCU PWB   copyir.com Check contact of the EEPROM socket   copyir.com Put down the counter/adjustment values in the simulation to prevent against loss of the counter data and the adjustment values   copyir.com Use SIM16 to cancel the trouble   copyir.com
U5-00    Document feed unit communication error    Connector, harness connection trouble   copyir.com SCU PWB trouble   copyir.com DSPF PWB trouble   copyir.com    Turn OFF/ON the power   copyir.com Check connection of the connector and the harness   copyir.com Replace the SCU PWB   copyir.com Replace the DSPF PWB   copyir.com
U5-16    Document feed unit fan (SPFFAN) trouble    Fan motor trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM2-3 to check the operation   copyir.com Check the DSPF PWB and the driver PWB connection of the connector and the harness   copyir.com
U5-30    Document feed unit tray lift up trouble    STUD does not turn ON 5 times continuously within the specified time   copyir.com STUD/STLD sensor trouble   copyir.com Connection trouble of the connector and harness   copyir.com DSPF PWB trouble   copyir.com    Replace the STUD/STLD sensor   copyir.com Check connection of the connector and the harness   copyir.com Replace the DSPF PWB   copyir.com
U5-31    Document feed unit tray lift down trouble    STLD does not turn OFF within the specified time   copyir.com STUD/STLD sensor trouble   copyir.com Connection trouble of the connector and the harness   copyir.com DSPF PWB trouble   copyir.com    Replace the STUD/STLD sensor   copyir.com Check connection of the connector and the harness   copyir.com Replace the DSPF PWB   copyir.com
U6-00    Communication error of PCU PWB/ Desk paper feed unit    Error when testing the communication line after turning ON the power or canceling the simulation   copyir.com Connector, harness connection trouble   copyir.com Desk control PWB trouble   copyir.com PCU PWB trouble Strong external noises   copyir.com    Turn OFF/ON the power to cancel   copyir.com Check the connector and the harness in the communication line   copyir.com Replace the desk control PWB   copyir.com Replace the PCU PWB   copyir.com
U6-01    Desk paper feed tray 1 lift trouble    DLUD1 does not turn ON within the specified time when lift-up operation   copyir.com DLUD1 sensor trouble   copyir.com Desk control PWB trouble   copyir.com Lift unit trouble   copyir.com Connection trouble of the connector and the harness   copyir.com PCU PWB trouble    Replace the DLDU1 sensor   copyir.com Replace the desk control PWB   copyir.com Replace the lift unit   copyir.com Check connection of the connector and the harness   copyir.com Replace the PCU PWB   copyir.com
U6-02    Desk paper feed tray 2 lift trouble    DLUD2 does not turn ON within the specified time when lift-up operation   copyir.com DLUD2 sensor trouble   copyir.com Desk control PWB trouble   copyir.com Lift unit trouble   copyir.com Connection trouble of the connector and the harness   copyir.com PCU PWB trouble    Replace the DLDU2 sensor   copyir.com Replace the desk control PWB   copyir.com Replace the lift unit   copyir.com Check connection of the connector and the harness   copyir.com Replace the PCU PWB   copyir.com
U6-09    LCC lift trouble    No change in the lift motor rotation sensor signal is detected within the specified time after outputting the lift motor ON signal   copyir.com The lift motor rotation sensor signal varies though the lift motor is stopped   copyir.com Lift motor rotation sensor trouble   copyir.com LCC control PWB trouble Lift mechanism trouble   copyir.com Lift motor trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM4-2 and 4-3 to check the operation of the sensor and the lift motor   copyir.com Replace the lift motor rotation sensor   copyir.com Replace the LCC control PWB   copyir.com Replace the lift mechanism   copyir.com Replace the lift motor   copyir.com Check connection of the connector and the harness   copyir.com Use SIM15 to cancel the trouble   copyir.com
U6-10    Desk paper feed unit paper transport motor trouble    Desk paper feed motor trouble (motor lock, motor rpm abnormality, over-current to the motor)   copyir.com Desk control PWB trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM4-3 to check the operation of the desk transport motor   copyir.com Replace the desk control PWB   copyir.com Replace the desk paper feed motor   copyir.com Check connection of the connector and the harness   copyir.com
U6-20    PCU PWB – LCC communication error    Error when testing the communication line after turning ON the power or canceling the simulation   copyir.com LCC control PWB trouble   copyir.com PCU PWB trouble   copyir.com Connector, harness connection trouble   copyir.com Strong external noises   copyir.com Improper combination between the main unit and the LCC   copyir.com    Cancel the error by turning OFF/ON the power   copyir.com Check the connector and the harness in the communication line   copyir.com Replace the LCC control PWB   copyir.com Replace the PCU PWB   copyir.com
U6-21    LCC paper transport motor trouble    No change in the paper transport motor rotation sensor signal is detected within the specified time after outputting the paper transport motor ON signal   copyir.com The paper transport motor rotation sensor signal varies though the paper transport motor is stopped   copyir.com Paper transport motor rotation sensor trouble   copyir.com LCC control PWB trouble   copyir.com Mechanism trouble   copyir.com Paper transport motor trouble   copyir.com Connection trouble of the connector and the harness   copyir.com    Use SIM4-3 to check the operation of the paper transport motor   copyir.com Replace the paper transport motor   copyir.com Replace the LCC control PWB   copyir.com Replace the mechanism   copyir.com Replace the paper transport motor   copyir.com Check connection of the connector and the harness   copyir.com
U6-22    LCC 24V power trouble    The DC24V power is not supplied from the main unit to the LCC   copyir.com Connector, harness connection trouble   copyir.com LCC control PWB trouble   copyir.com Power source unit trouble   copyir.com    Check the connector and the harness in the power line   copyir.com Replace the power unit   copyir.com Replace the LCC control PWB   copyir.com
U6-50    Desk – Main unit combination trouble    Improper combination between the main unit and the desk   copyir.com Desk control PWB trouble   copyir.com    Install a desk which is proper for the main unit mode   copyir.com Replace the desk control PWB   copyir.com
U6-51    LCC – Main unit combination trouble    Improper combination between the main unit and the LCC   copyir.com LCC control PWB trouble    Install a LCC which is proper for the main unit mode   copyir.com Replace the LCC control PWB   copyir.com
U6-52    PCU – Paper feed desk communication trouble   copyir.com    Connection failure between the machine and the paper feed tray 2 (desk unit)   copyir.com PCU PWB trouble   copyir.com    Check connection of the connector and the harness   copyir.com Replace the PCU PWB   copyir.com
U7-50    MFP PWB – Vendor machine communication error    Improper setting of the vendor machine specifications (SIMI26-3)   copyir.com Vendor machine trouble   copyir.com MFP PWB trouble   copyir.com Connector, harness connection trouble   copyir.com Strong external noises   copyir.com    Cancel the error by turning OFF/ON the power   copyir.com Check the connector and the harness in the communication line   copyir.com Change the specifications of the vendor machine (SIM26-3)   copyir.com Replace the MFP PWB   copyir.com
U7-51    Vendor machine error    Serial vendor machine trouble   copyir.com Connector, harness connection trouble   copyir.com    “Err   copyir.comXX” is displayed on the operation panel of the vendor   copyir.com (XX is the detail code   copyir.com) Repair the vendor machine referring to the detail code   copyir.com Check the connector and the harness in the communication line   copyir.com
U9-01    Touch panel trouble    SCU PWB trouble   copyir.com Connector and harness related with the touch panel connection trouble   copyir.com    Replace the SCU PWB   copyir.com Check the connector and the harness related with the touch panel in the communication line   copyir.com
UC-02    IPD/DOCC ASIC IPD section error    SCU PWB trouble (IPD/DOCC ASIC trouble)   copyir.com    Replace the SCU PWB   copyir.com
UC-20    IPD/DOCC ASIC DOCC section error    SCU PWB trouble (IPD/DOCC ASIC trouble)   copyir.com    Replace the SCU PWB   copyir.com

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