01    Call service 1    • Polygon motor error        copyir.com
Polygon motor inside the LSU does not rotate        copyir.com
02    Call service 2    • Laser beam error        copyir.com Replace LSU unit        copyir.com
Synchronous signal out of the LSU cannot be detected        copyir.com
03    Call service 3    • Fuser unit cannot heat up        copyir.com Replace fuser unit        copyir.com
Temperature of the fuser does not rise up to or exceed a constant temperature        copyir.com
04    Call service 4    • Fuser fan motor error        copyir.com Replace fan motor        copyir.com
Fuser FAN does not rotate or the rotation of the Fuser FAN cannot be detected normally        copyir.com
05    Call service 5    • Print motor error        copyir.com (only for DC motor)
The main DC motor does not rotate properly or the rotation detection signal (LD signal) is not detected during motor rotation        copyir.com
06    Call service 6    • Charge unit error (An error occurred in the Charge unit including High voltage unit        copyir.com (Also the Charger went wrong        copyir.com))
Indicates that abnormal charge voltage is output from the high voltage unit        copyir.com
07    Call service 7    • ZERO CROSS error        copyir.com
PSU does not output ZERO CROSS signal, ZERO CROSS signal is detected
11    Call service 11    • PSU fan motor error        copyir.com
The PSU FAN does not rotate or the rotation of the PSU FAN cannot be detected normally        copyir.com
12    Call service 12    • Color motor error        copyir.com
Color motor’s rotation detection signal (LD) does not become Low        copyir.com
13    Call service 13    • FTR (The First Transfer Roller) position error        copyir.com
Appears when the accumulator unit (AU) did not return to the home position within a specified time        copyir.com
14    Call service 14    • Solenoid driver error        copyir.com
Appears when the coil of solenoid or the electromagnetic clutch gets layer short        copyir.com Target solenoids are as follows: Registration and Paper pickup solenoid, regist clutch solenoid, path switching solenoid for ADU, Black Drum driving solenoid, and accumulator junction/disjunction cam solenoid        copyir.com CALL SERVICE 14 appears if any of them should get layer short        copyir.com
15    Call service 15    • Pick up roller home position error        copyir.com
Appears when the standard pickup roller does not return to the home position within a specified time        copyir.com
16    Call service 16    • Fuse error of color drum cartridge        copyir.com
Appears when something is wrong with the virgin sensor in the Color drum cartridge        copyir.com Specifically Call SERVICE 16 appears when the resistance fuse, which is used as a virgin sensor, is not blown out within a specified time        copyir.com
17    Call service 17    • Fuse error of monochrome drum cartridge        copyir.com
The First use sensor problem        copyir.com Especially “CALL SERVICE 17” is appeared when the fuse which is installed in the Drum Unit PCB is not blown out within a specific time        copyir.com
18    Call service 18    • Watch dog error of motor or heate        copyir.com
Iindicates the watch dog time out error of the DC motor        copyir.com This call service appears when periodic resistance monitoring of the firmware for resistances on IC600 is not conducted during the main motor or color motor driving        copyir.com
19    Call service 19    • Monochrome drum driving solenoid error        copyir.com
Appears when one of following phenomena occurs        copyir.com • In case that the pulse is not input from the encoder for Monochrome drum rotation detector when controlling the rotation of the Monochrome drum        copyir.com • In case that the pulse is input from the encoder for Monochrome drum rotation detector when controlling the Monochrome drum to stop        copyir.com
20    Call service 20    • Toner LED error        copyir.com
Toner empty detect sensor problem        copyir.com Especially “CALL SERVICE 20” appears when following problems occur        copyir.com 1        copyir.com Photo diode is broken by open mode        copyir.com 2        copyir.com Connection problem between Main PCB and photo diode PCB        copyir.com 3        copyir.com 5V is not supplied to photo diode        copyir.com

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