لمینت MKP
1402-06-04
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E001-0000 Abnormal high temperature in Main Thermistor 1, 2
Main Thermistor 1, 2 (TH1) detects 260 deg C or more for 0 copyir.com2 sec copyir.com 1 copyir.com Go through the following: DISPLAY > ANALOG > FIX-C, or DISPLAY > ANALOG > FIX-E; if it’s less than 260 deg C, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; and then turn OFF/ ON the power copyir.com It it’s 260 deg C or more, do not turn on the power before replacing the Film Unit copyir.com 2 copyir.com Replace the Film Unit copyir.com 3 copyir.com Replace the Shutter Unit copyir.com 4 copyir.com Replace the DC Controller PCB (UN1) copyir.com NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR copyir.com
E001-0001 Abnormal high temperature in Sub Thermistor 1, 2
Sub Thermistor 1, 2 (TH1) detects 275 deg C or more for 0 copyir.com2 sec copyir.com 1 copyir.com Go through the following: DISPLAY > ANALOG > FIX-E2 or DISPLAY > ANALOG > FIX-E3; if it’s less than 275 deg C, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power copyir.com If it’s 275 deg C or more, do not turn on the power before replacing the Film Unit copyir.com 2 copyir.com Replace the Film Unit copyir.com 3 copyir.com Replace the Shutter Unit copyir.com 4 copyir.com Go through the following to check drive of FM5 and FM6: COPIER > FUNCTION > PART-CHK > FAN; if not working properly, replace the fan copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR copyir.com
E001-0003 High temperature error detected by hardware
Hardware detects abnormal high temperature of the Thermistor (Main Thermistor 1: 264 deg C, Main Thermistor 2: 265 deg C, Sub Thermistor 1, 2: 280 deg C) for 400 msec consecutively copyir.com 1 copyir.com If the detected temperature of the Thermistor is less than the abnormal high temperature specified for Thermistor, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power copyir.com If it’s at abnormally high temperature, do not turn on the power before replacing the Film Unit copyir.com 2 copyir.com Replace the Film Unit copyir.com 3 copyir.com Replace the Shutter Unit copyir.com 4 copyir.com Go through the following to check drive of FM5 and FM6: COPIER > FUNCTION > PART-CHK > FAN; if the not working properly, replace the fan copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR copyir.com
E003-0000 Error detected when the Heater is ON
After the Heater was turned ON, Main Thermistor 2, Sub Thermistor 1 or Sub Thermistor 2 detects 21 deg C or more and 50 deg C or less for 3 sec copyir.com 1 copyir.com Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power copyir.com 2 copyir.com Check connection of the Connectors (Thermistor Connector and AC Connector) copyir.com 3 copyir.com Replace the Film Unit copyir.com 4 copyir.com Replace the Shutter Unit copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR copyir.com
E003-0001 Abnormal detection during paper feeding
During print control, Sub Thermistor detects 70 deg C or less from the target temperature for 5 sec copyir.com 1 copyir.com Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power copyir.com 2 copyir.com Check for open circuit inside the Fixing Assembly and any disconnection of the connector copyir.com 3 copyir.com Replace the Film Unit copyir.com 4 copyir.com Replace the Shutter Unit copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR copyir.com
E003-0002 Abnormal low temperature when the Heater is ON (disconnection detected)
After the Heater was turned ON, any of the Thermistors detects 20 deg C or less for 3 sec copyir.com 1 copyir.com Go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR; and then turn OFF and then ON the power copyir.com 2 copyir.com Check connection of the Connectors (Thermistor Connector and AC Connector) copyir.com 3 copyir.com Replace the Film Unit copyir.com 4 copyir.com Replace the Shutter Unit copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR copyir.com
E003-0004 Timeout at start-up
After the start-up control was started, the start-up control is not completed although 60 sec has passed copyir.com 1 copyir.com Check connection of the Connectors (Thermistor Connector and AC Connector) copyir.com 2 copyir.com Replace the Film Unit 3 copyir.com Replace the Shutter Unit copyir.com 4 copyir.com Replace the DC Controller PCB (UN1) NOTE: After performing the above remedy work, go through the following to clear the error: COPIER > FUNCTION > CLEAR > ERR copyir.com
E004-0000 Thermistor disconnection detection error
Signal name, FUSER_CNCTX, detects disconnection for 500 msec or longer copyir.com 1 copyir.com Check if the Fixing Assembly is installed copyir.com 2 copyir.com Check connection of the connectors in Fixing Assembly copyir.com 3 copyir.com Check connection of DC Controller PCB (UN1) Connector copyir.com 4 copyir.com Replace the Film Unit copyir.com 5 copyir.com Replace the Shutter Unit copyir.com 6 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E004-0001 Error in detection of welding with fixing relay
Welding of fixing relay on the AC Driver PCB 1 copyir.com Replace the AC Driver PCB (replacement is necessary due to welding of the relay) copyir.com Other fixing-related error occurs (highly possible of E001) 2 copyir.com Perform the remedy for the error occurred copyir.com
E009-0000 Error in engagement
Unable to detect ON with the Fixing Pressure Sensor although 5 seconds have passed copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Remove and then reinstall the Fixing Assembly copyir.com 3 copyir.com Go through the following to move M21: COPIER > FUNCTION > PART-CHK > MTR copyir.com If the motor rotates properly: 4-1 copyir.com Replace the Fixing Drive Assembly copyir.com 5-1 copyir.com Replace the DC Controller PCB (UN1) copyir.com If the motor does not work properly: 4-2 copyir.com Identify and replace the faulty gear copyir.com 5-2 copyir.com Replace the Motor copyir.com
E009-0001 Error in disengagement
Unable to detect OFF with the Fixing Pressure Sensor although 5 seconds have passed copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Remove and then reinstall the Fixing Assembly copyir.com 3 copyir.com Go through the following to move M21: COPIER > FUNCTION > PART-CHK > MTR copyir.com If the motor rotates properly: 4-1 copyir.com Replace the Fixing Drive Assembly copyir.com 5-1 copyir.com Replace the DC Controller PCB (UN1) copyir.com If the motor does not work properly: 4-2 copyir.com Identify and replace the faulty gear copyir.com 5-2 copyir.com Replace the Motor copyir.com
E009-0002 Pressure error (it is highly possible that grease is scattered on the surface of the cam copyir.com)
Unable to detect stopping of the cam at the specified position even if pressure is applied 10 times copyir.com Clean the scattered grease and excess grease on the gear at the rear side of the host machine copyir.com Procedure is as follows copyir.com 1 copyir.com Remove the Fixing Assembly copyir.com 2 copyir.com Remove the Gear Cover at the rear side of the host machine, and remove the Pressure Release Stopper and the Pressure Release Support Plate (so that the gear is easily cleaned) copyir.com 3 copyir.com Wipe off the scattered grease around the Pressure Release Cam and the Pressure Plate with lint-free paper moistened with alcohol copyir.com 4 copyir.com Wipe off the excess grease on the side of the gear and the shaft copyir.com
E012-0101 Y Drum Encoder 1 and 2 signal error
Y Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders copyir.com) 1 copyir.com Check connection of drum encoder sensor 1 and 2 (UN31, UN32) copyir.com 2 copyir.com Check that the drum encoder sensor Wheel is properly installed copyir.com 3 copyir.com Check connection of the Drum Driver PCB (UN4) copyir.com 4 copyir.com Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates copyir.com -> If the wheel does not rotate, replace the Drum Drive Unit copyir.com 5 copyir.com Take out the drum encoder sensor to clean the Sensor and the Wheel copyir.com 6 copyir.com Replace the drum encoder sensor copyir.com 7 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0102 Faulty signal with Y drum encoder sensor 1
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 1 copyir.com 2 copyir.com Take out drum encoder sensor 1 (UN31) to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 1 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0103 Faulty signal with Y drum encoder sensor 2
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 2 (UN32) copyir.com 2 copyir.com Take out drum encoder sensor 2 to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 2 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0104 Failure in Y drum encoder sensor Wheel
Failure is detected with the Y drum encoder sensor Wheel 1 copyir.com Take out the drum encoder sensor to clean the Sensor (UN31, UN32) and the Wheel copyir.com 2 copyir.com Replace the drum encoder sensor Wheel copyir.com 3 copyir.com Replace the drum encoder sensor copyir.com 4 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0105 Failure in Y Drum Motor Control
Unstable rotation of the Y Drum Motor 1 copyir.com Check if the Drum is installed copyir.com 2 copyir.com Take out the drum encoder sensor (UN31, UN32) to clean the Sensor and the Wheel copyir.com 3 copyir.com Remove the Process Unit and then install (reinstall) the Process Unit copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0106 Failure in rotation of Y Drum Motor
The Y Drum Motor is not rotating at the specified speed/is stopped copyir.com 1 copyir.com Check connection of the connector with the Y Drum Motor (M1) copyir.com 2 copyir.com Check connection of the connector with Drum Driver PCB (UN4) copyir.com 3 copyir.com Check the ITB (to see if the ITB is displaced/damaged copyir.com Refer to E075 if the ITB is displaced) copyir.com 4 copyir.com Replace the ITB Cleaning Blade copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0201 M Drum Encoder 1 and 2 signal error
M Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders copyir.com) 1 copyir.com Check connection of drum encoder sensor 1 and 2 (UN33, UN34) copyir.com 2 copyir.com Check that the drum encoder sensor Wheel is properly installed copyir.com 3 copyir.com Check connection of the Drum Driver PCB (UN4) copyir.com 4 copyir.com Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates copyir.com -> If the wheel does not rotate, replace the Drum Drive Unit copyir.com 5 copyir.com Take out the drum encoder sensor to clean the Sensor and the Wheel copyir.com 6 copyir.com Replace the drum encoder sensor copyir.com 7 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0202 Faulty signal with M drum encoder sensor 1
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 1 copyir.com 2 copyir.com Take out drum encoder sensor 1 (UN33) to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 1 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0203 Faulty signal with M drum encoder sensor 2
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 2 (UN34) copyir.com 2 copyir.com Take out drum encoder sensor 2 to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 2 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0204 Failure in M drum encoder sensor Wheel
Failure is detected with the M drum encoder sensor Wheel 1 copyir.com Take out the drum encoder sensor to clean the Sensor (UN33, UN34) and the Wheel copyir.com 2 copyir.com Replace the drum encoder sensor Wheel copyir.com 3 copyir.com Replace the drum encoder sensor copyir.com 4 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0205 Failure in M Drum Motor Control
Unstable rotation of the M Drum Motor 1 copyir.com Check if the Drum is installed copyir.com 2 copyir.com Take out the drum encoder sensor (UN33, UN34) to clean the Sensor and the Wheel copyir.com 3 copyir.com Remove the Process Unit and then install (reinstall) the Process Unit copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0206 Failure in rotation of M Drum Motor
The M Drum Motor is not rotating at the specified speed/ is stopped copyir.com 1 copyir.com Check connection of the connector with the M Drum Motor (M2) copyir.com 2 copyir.com Check connection of the connector with Drum Driver PCB (UN4) copyir.com 3 copyir.com Check the ITB (to see if the ITB is displaced/damaged copyir.com Refer to E075 if the ITB is displaced) copyir.com 4 copyir.com Replace the ITB Cleaning Blade copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0301 C Drum Encoder 1 and 2 signal error
C Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders copyir.com) 1 copyir.com Check connection of drum encoder sensor 1 and 2 (UN35, UN36) copyir.com 2 copyir.com Check that the drum encoder sensor Wheel is properly installed copyir.com 3 copyir.com Check connection of the Drum Driver PCB (UN4) copyir.com 4 copyir.com Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates copyir.com -> If the wheel does not rotate, replace the Drum Drive Unit copyir.com 5 copyir.com Take out the drum encoder sensor to clean the Sensor and the Wheel copyir.com 6 copyir.com Replace the drum encoder sensor copyir.com 7 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0302 Faulty signal with C drum encoder sensor 1
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 1 copyir.com 2 copyir.com Take out drum encoder sensor 1 (UN35) to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 1 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0303 Faulty signal with C drum encoder sensor 2
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 2 (UN36) copyir.com 2 copyir.com Take out drum encoder sensor 2 to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 2 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0304 Failure in C drum encoder sensor Wheel
Failure is detected with the C drum encoder sensor Wheel 1 copyir.com Take out the drum encoder sensor to clean the Sensor (UN35, UN36) and the Wheel copyir.com 2 copyir.com Replace the drum encoder sensor Wheel copyir.com 3 copyir.com Replace the drum encoder sensor copyir.com 4 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0305 Failure in C Drum Motor Control
Unstable rotation of the C Drum Motor 1 copyir.com Check if the Drum is installed copyir.com 2 copyir.com Take out the drum encoder sensor (UN35, UN36) to clean the Sensor and the Wheel copyir.com 3 copyir.com Remove the Process Unit and then install (reinstall) the Process Unit copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0306 Failure in rotation of C Drum Motor
The C Drum Motor is not rotating at the specified speed/is stopped copyir.com 1 copyir.com Check connection of the connector with the C Drum Motor (M3) copyir.com 2 copyir.com Check connection of the connector with Drum Driver PCB (UN4) copyir.com 3 copyir.com Check the ITB (to see if the ITB is displaced/damaged copyir.com Refer to E075 if the ITB is displaced) copyir.com 4 copyir.com Replace the ITB Cleaning Blade copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0401 Bk Drum Encoder 1 and 2 signal error
Bk Drum Encoder 1 and 2 signal error (It was detected that the motor was rotating, but not the encoders copyir.com) 1 copyir.com Check connection of drum encoder sensor 1 and 2 (UN37, UN38) copyir.com 2 copyir.com Check that the drum encoder sensor Wheel is properly installed copyir.com 3 copyir.com Check connection of the Drum Driver PCB (UN4) copyir.com 4 copyir.com Manually turn the Rotor of the Drum Motor counterclockwise and check that the drum encoder sensor Wheel rotates copyir.com -> If the wheel does not rotate, replace the Drum Drive Unit copyir.com 5 copyir.com Take out the drum encoder sensor to clean the Sensor and the Wheel copyir.com 6 copyir.com Replace the drum encoder sensor copyir.com 7 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0402 Faulty signal with Bk drum encoder sensor 1
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 1 copyir.com 2 copyir.com Take out drum encoder sensor 1 (UN37) to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 1 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0403 Faulty signal with Bk drum encoder sensor 2
The signal was not detected for 100 msec or more copyir.com 1 copyir.com Check connection of drum encoder sensor 2 (UN38) copyir.com 2 copyir.com Take out drum encoder sensor 2 to clean the Sensor copyir.com 3 copyir.com Replace drum encoder sensor 2 copyir.com 4 copyir.com Check if the harness of the drum encoder sensor is faulty (replace the harness if it’s disconnected) copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0404 Failure in Bk drum encoder sensor Wheel
Failure is detected with the Bk drum encoder sensor Wheel 1 copyir.com Take out the drum encoder sensor to clean the Sensor (UN37, UN38) and the Wheel copyir.com 2 copyir.com Replace the drum encoder sensor Wheel copyir.com 3 copyir.com Replace the drum encoder sensor copyir.com 4 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0405 Failure in Bk Drum Motor Control
Unstable rotation of the Bk Drum Motor 1 copyir.com Check if the Drum is installed copyir.com 2 copyir.com Take out the drum encoder sensor (UN37, UN38) to clean the Sensor and the Wheel copyir.com 3 copyir.com Remove the Process Unit and then install (reinstall) the Process Unit copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-0406 Failure in rotation of Bk Drum Motor
The Bk Drum Motor is not rotating at the specified speed/ is stopped copyir.com 1 copyir.com Check connection of the connector with the Drum Motor (M4) copyir.com 2 copyir.com Check connection of the connector with Drum Driver PCB (UN4) copyir.com 3 copyir.com Check the ITB (to see if the ITB is displaced/damaged copyir.com Refer to E075 if the ITB is displaced) copyir.com 4 copyir.com Replace the ITB Cleaning Blade copyir.com 5 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-1000 Failure in rotation when ITB Motor is driven copyir.com
The ITB Motor is not rotating at the specified speed/is stopped copyir.com 1 copyir.com Check connection of the connector with the ITB Motor (M13) copyir.com 2 copyir.com Check connection of the connector with the ITB Unit copyir.com 3 copyir.com Check connection of the connector with the Drum Driver PCB (UN4) copyir.com 4 copyir.com Check the ITB (to see if the ITB is displaced or damaged copyir.com Refer to E075 if the ITB is displaced) copyir.com 5 copyir.com Replace the ITB Cleaning Blade copyir.com 6 copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E012-1001 Failure is detected before ITB motor is driven copyir.com
LOCK signal is detected Low before the ITB Motor is driven copyir.com 1 copyir.com Check the cable connected to the ITB Motor copyir.com 2 copyir.com Check the cable connected to the Drum Driver PCB (UN4) copyir.com
E012-2000 Failure in rotation of Drum Motors (in all colors) and ITB Motor
Faulty rotation with all of the Motors at the same time (based on the assumption that all of the motors fail to rotate) 1 copyir.com Check the connector on the Drum Driver PCB (UN4) copyir.com 2 copyir.com Check the connector on the Relay Board (UN5) copyir.com 3 copyir.com Check the Interlock Switch copyir.com 4 copyir.com Check the Drum Driver Harness copyir.com
E012-3000 Failure in drum encoder sensors (in all colors)
The drum encoder sensors are faulty (in all colors) at the same time copyir.com 1 copyir.com Check the connector on the Drum Driver PCB (UN4) copyir.com 2 copyir.com FU3 is disconnected on the Drum Driver PCB (UN4) -> Check the harness & replace the Drum Driver PCB (UN4) copyir.com
E012-3001 Failure in control of Drum Motors in all colors
Controls of the Drum Motors (in all colors) are faulty at the same time copyir.com Check the Process Unit (to see if it’s properly installed) copyir.com Check the Drum Unit (to see if it’s properly installed) copyir.com
E012-3002 Failure in rotation of Drum Motor (in all colors) (M1,M2,M3,M4)
All of the Drum Motors are not rotating at the specified speed/are stopped copyir.com Check the connector on the Drum Driver PCB (UN4) copyir.com
E013-0001 Error in Recycle Toner Stirring Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check disconnection of the Recycle Toner Stirring Motor (M14) copyir.com 2 copyir.com Check toner level in the Recycle Toner container (replace the Recycle Toner container if the toner level is too much) copyir.com 3 copyir.com Replace the Recycle Toner Stirring Motor copyir.com 4 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E014-0001 Error in Fixing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the Fixing Assembly copyir.com 2 copyir.com Remove and then install the Fixing Assembly copyir.com 3 copyir.com Replace the Film Unit copyir.com 4 copyir.com Replace the Fixing Motor copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E020-0011 Error in Y Developing Assembly
Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum copyir.com
E020-0012 Error in M Developing Assembly
Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum
E020-0013 Error in C Developing Assembly
Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum copyir.com
E020-0014 Error in Bk Developing Assembly
Patch level is higher than the target upper limit although the patch level was minimized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum copyir.com
E020-0021 Error in Y Developing Assembly
Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform remedy from 3 copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum copyir.com
E020-0022 Error in M Developing Assembly
Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform remedy from 3 copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum copyir.com
E020-0023 Error in C Developing Assembly
Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform remedy from 3 copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum copyir.com
E020-0024 Error in Bk Developing Assembly
Patch level is lower than the target lower limit although the patch level was maximized at the time of patch initialization copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47, UN48,UN49) value shows 1-digit, check that the Developing Assembly is installed, and then perform remedy from 3 copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Replace the Patch Sensor copyir.com 4 copyir.com Replace the Drum
E020-0101 Error in Y Developing Assembly
The value is higher than the upper limit for the patch copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com
E020-0102 Error in M Developing Assembly
The value is higher than the upper limit for the patch copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com
E020-0103 Error in C Developing Assembly
The value is higher than the upper limit for the patch copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com
E020-0104 Error in Bk Developing Assembly
The value is higher than the upper limit for the patch copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first If P-LED-DA is 3F or more copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor (UN47,UN48,UN49) Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com
E020-0130 Error in Y Developing Assembly
The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization copyir.com 1 copyir.com Check short-circuit of the ATR Sensor (TS5) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0131 Error in Y Developing Assembly
The average of ATR reference value was higher than the specified value at the time of ATR Sensor initialization copyir.com 1 copyir.com Check if the ATR Sensor (TS5) Connector is properly connected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly
E020-0140 Error in Y Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3 copyir.com2V) copyir.com 1 copyir.com Check if the ATR Sensor (TS5) Connector is properly connected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0141 Error in Y Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6 copyir.com8V) copyir.com 1 copyir.com Check short-circuit of the ATR Sensor (TS5) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0190 Error in Y Developing Assembly
Error in signal lower limit with ATR sampling detected value 1 copyir.com Check if the ATR Sensor Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor (TS5) Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0191 Error in Y Developing Assembly
Error in signal upper limit with ATR sampling detected value 1 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 2 copyir.com Check toner level in the Toner Container copyir.com 3 copyir.com Replace the Developing Assembly copyir.com 4 copyir.com Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS1) copyir.com
E020-01B0 Error in Y Developing Assembly
TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly) Go through the following: DISPLAY > DENS > DENS-Y; if DENS-Y is slightly higher than 5 copyir.com0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio) copyir.com See the Service Mode again to see if the problem is improved copyir.com Remedy is complete if it’s improved copyir.com If not, perform the following remedy work copyir.com 1 copyir.com Check if the ATR Sensor (TS5) Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-01B1 Error in Y Developing Assembly
TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly) 1 copyir.com Output 10 sheets of white (blank) sheets (to increase T/D ratio) copyir.com 2 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 3 copyir.com Check toner level in the Toner Container copyir.com 4 copyir.com Replace the Developing Assembly copyir.com 5 copyir.com Check short-circuit of the harness of the Toner supply sensor (PS1) copyir.com
E020-0201 Error in Y Developing Assembly
The value is lower than the lower limit for the patch copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from 3 copyir.com If the supply area of the Developing Assembly is badly soiled, toner can be leaked copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com 6 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 7 copyir.com Check toner level in the Toner Container copyir.com 8 copyir.com Check short-circuit of the harness of the Toner Supply Sensor (PS1) copyir.com
E020-0202 Error in M Developing Assembly
The value is lower than the lower limit for the patch copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from 3 copyir.com If the supply area of the Developing Assembly is badly soiled, toner can be leaked copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com 6 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 7 copyir.com Check toner level in the Toner Container copyir.com 8 copyir.com Check short-circuit of the harness of the Toner Supply Sensor (PS2) copyir.com
E020-0203 Error in C Developing Assembly
The value is lower than the lower limit for the patch copyir.com Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from 3 copyir.com If the supply area of the Developing Assembly is badly soiled, toner can be leaked copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com 6 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 7 copyir.com Check toner level in the Toner Container copyir.com 8 copyir.com Check short-circuit of the harness of the Toner Supply Sensor (PS3) copyir.com
E020-0204 Error in Bk Developing Assembly
The value is lower than the lower limit for the patch Go through the following: DISPLAY > P-LED-DA; perform cleaning first if P-LED-DA is 3F or more copyir.com If the Patch Sensor (UN47,UN48,UN49) value shows 1-digit, perform remedy from 3 copyir.com If the supply area of the Developing Assembly is badly soiled, toner can be leaked copyir.com 1 copyir.com Check installation of the Developing Assembly and the Drum copyir.com 2 copyir.com Clean the Patch Sensor Window copyir.com 3 copyir.com Check if the patch sensor is disconnected copyir.com 4 copyir.com Replace the Patch Sensor copyir.com 5 copyir.com Replace the Drum copyir.com 6 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 7 copyir.com Check toner level in the Toner Container copyir.com 8 copyir.com Check short-circuit of the harness of the Toner Supply Sensor (PS4) copyir.com
E020-0230 Error in M Developing Assembly
The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization copyir.com 1 copyir.com Check short-circuit of the ATR Sensor (TS6) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0231 Error in M Developing Assembly
The average of ATR reference value was higher than the specified value at the time of ATR Sensor initialization copyir.com 1 copyir.com Check if the ATR Sensor (TS6) Connector is properly connected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0240 Error in M Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3 copyir.com2V) copyir.com 1 copyir.com Check if the ATR Sensor (TS6) Connector is properly connected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0241 Error in M Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6 copyir.com8V) copyir.com 1 copyir.com Check short-circuit of the ATR Sensor (TS6) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0290 Error in M Developing Assembly
Error in signal lower limit with ATR sampling detected value 1 copyir.com Check if the ATR Sensor Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor (TS6) Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0291 Error in M Developing Assembly
Error in signal upper limit with ATR sampling detected value 1 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 2 copyir.com Check toner level in the Toner Container copyir.com 3 copyir.com Replace the Developing Assembly copyir.com 4 copyir.com Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS2) copyir.com
E020-02B0 Error in M Developing Assembly
TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly) Go through the following: DISPLAY > DENS > DENS-M; if DENS-M is slightly higher than 5 copyir.com0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio) copyir.com See the Service Mode again to see if the problem is improved copyir.com Remedy is complete if it’s improved copyir.com If not, perform the following remedy work copyir.com 1 copyir.com Check if the ATR Sensor (TS6) Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developin
E020-02B1 Error in M Developing Assembly
TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly) 1 copyir.com Output 10 sheets of white (blank) sheets (to increase T/D ratio) copyir.com 2 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 3 copyir.com Check toner level in the Toner Container copyir.com 4 copyir.com Replace the Developing Assembly copyir.com 5 copyir.com Check short-circuit of the harness of the Toner supply sensor (PS2) copyir.com
E020-0330 Error in C Developing Assembly
The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization 1 copyir.com Check short-circuit of the ATR Sensor (TS7) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0331 Error in C Developing Assembly
The average of ATR reference value was higher than the specified value at the time of ATR Sensor initialization 1 copyir.com Check if the ATR Sensor (TS7) Connector is properly connected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0340 Error in C Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3 copyir.com2V) copyir.com 1 copyir.com Check if the ATR Sensor (TS7) Connector is properly connected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0341 Error in C Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6 copyir.com8V) copyir.com 1 copyir.com Check short-circuit of the ATR Sensor (TS7) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0390 Error in C Developing Assembly
Error in signal lower limit with ATR sampling detected value 1 copyir.com Check if the ATR Sensor Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor (TS7) Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0391 Error in C Developing Assembly
Error in signal upper limit with ATR sampling detected value 1 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 2 copyir.com Check toner level in the Toner Container copyir.com 3 copyir.com Replace the Developing Assembly copyir.com 4 copyir.com Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS3) copyir.com
E020-03B0 Error in C Developing Assembly
TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly)s copyir.com Go through the following: DISPLAY > DENS > DENS-C; if DENS-C is slightly higher than 5 copyir.com0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio) copyir.com See the Service Mode again to see if the problem is improved copyir.com Remedy is complete if it’s improved copyir.com If not, perform the following remedy work copyir.com 1 copyir.com Check if the ATR Sensor (TS7) Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-03B1 Error in C Developing Assembly
TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly) 1 copyir.com Output 10 sheets of white (blank) sheets (to increase T/D ratio) copyir.com 2 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 3 copyir.com Check toner level in the Toner Container copyir.com 4 copyir.com Replace the Developing Assembly copyir.com 5 copyir.com Check short-circuit of the harness of the Toner supply sensor (PS3) copyir.com
E020-0430 Error in Bk Developing Assembly
The average of ATR reference value was lower than the specified value at the time of ATR Sensor initialization 1 copyir.com Check short-circuit of the ATR Sensor (TS8) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0440 Error in Bk Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: less than the specified value (3 copyir.com2V) copyir.com 1 copyir.com Check if the ATR Sensor (TS8) Connector is properly connected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0441 Error in Bk Developing Assembly
Unable to adjust the control voltage at the time of ATR initialization: exceeds the specified value (6 copyir.com8V) copyir.com 1 copyir.com Check short-circuit of the ATR Sensor (TS8) Harness copyir.com 2 copyir.com Replace the Developing Assembly copyir.com
E020-0490 Error in Bk Developing Assembly
Error in signal lower limit with ATR sampling detected value 1 copyir.com Check if the ATR Sensor Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor (TS8) Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-0491 Error in Bk Developing Assembly
Error in signal upper limit with ATR sampling detected value 1 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 2 copyir.com Check toner level in the Toner Container copyir.com 3 copyir.com Replace the Developing Assembly copyir.com 4 copyir.com Check short-circuit of the harness with the Toner Buffer Supply Sensor (PS4) copyir.com
E020-04B0 Error in Bk Developing Assembly
TD ratio lower limit error at the time of print sequence (Large amount of toner in the Developing Assembly) Go through the following: DISPLAY > DENS > DENS-K; if DENS-K is slightly higher than 5 copyir.com0%, output 10 sheets of solid image with the color causing the error (to reduce T/D ratio) copyir.com See the Service Mode again to see if the problem is improved copyir.com Remedy is complete if it’s improved copyir.com If not, perform the following remedy work copyir.com 1 copyir.com Check if the ATR Sensor (TS8) Connector is disconnected copyir.com 2 copyir.com Check short-circuit of the ATR Sensor Harness copyir.com 3 copyir.com Replace the Developing Assembly copyir.com
E020-04B1 Error in Bk Developing Assembly
TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly) 1 copyir.com Output 10 sheets of white (blank) sheets (to increase T/D ratio) copyir.com 2 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 3 copyir.com Check toner level in the Toner Container copyir.com 4 copyir.com Replace the Developing Assembly copyir.com 5 copyir.com Check short-circuit of the harness of the Toner supply sensor (PS4) copyir.com
E021-0100 Error in Y Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M5 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E021-0200 Error in M Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M6 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E021-0300 Error in C Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M7 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E021-0400 Error in Bk Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M8 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E025-0100 Error in lock of the Y Toner Container Motor
The Y Toner Container Motor is detected to be locked / lock detection copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc copyir.com) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload copyir.com If there is no problem, go to step 5 copyir.com 2 copyir.com Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly copyir.com Compare with the gear that works properly copyir.com If the position of the projection is displaced, check the following copyir.com Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down) copyir.com If the lever is faulty, replace the lever copyir.com 3 copyir.com Remove the Main Drive Unit to check the unit (to see damage, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 4 copyir.com Manually turn the gear on the cam in the hopper unit to check the rotation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 5 copyir.com (If the above measures do not solve the problem) Replace the Toner Container Motor (M9) copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E025-0110 Timeout error in detection of Y Toner Bottle Seal/Release Sensor
Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the Y Toner Container was sealed/released copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation copyir.com 2 copyir.com If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 3 copyir.com If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 4 copyir.com If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com Replace the sensor which has been checked in step 4 copyir.com 6 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com NOTE: When checking the operation after performing the remedy, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power copyir.com After performing the remedy, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally copyir.com
E025-0120 Y Mismatched phase
Set-on Unit detects opening of the Y Toner Container as well as the Small Door copyir.com 1 copyir.com Check if the Small Door can be closed copyir.com 2 copyir.com Close the Small Door and turn OFF and then ON the power to check recovery copyir.com 3 copyir.com Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position) copyir.com 4 copyir.com Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com
E025-01A0 Error in Y Toner Container Cam HP Sensor (PS5)
Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-01B0 Error in Y Toner Container Cam HP Sensor (PS5)
Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-01C0 Error in Cover Sensor (PS13) in Y Toner Container
Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container copyir.com Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side copyir.com 1 copyir.com Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc copyir.com) copyir.com 2 copyir.com Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor copyir.com 3 copyir.com Check the service mode (COPIER> I/O> DCON> P024 bit8) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover copyir.com If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover copyir.com When closing the Toner Container Inner Cover by hand, it becomes 1 copyir.com 3-1 copyir.com When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit) copyir.com If it is damaged, replace the damaged part and then perform step 5 and later steps copyir.com 3-2 copyir.com When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 3, perform step 5 and later steps copyir.com 4 copyir.com If the problem is not solved by replacing the foregoing part, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps copyir.com 5 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 6 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-0200 Error in lock of the M Toner Container Motor
The M Toner Container Motor is detected to be locked / lock detection copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc copyir.com) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload copyir.com If there is no problem, go to step 5 copyir.com 2 copyir.com Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly copyir.com Compare with the gear that works properly copyir.com If the position of the projection is displaced, check the following copyir.com Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down) copyir.com If the lever is faulty, replace the lever copyir.com 3 copyir.com Remove the Main Drive Unit to check the unit (to see damage, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 4 copyir.com Manually turn the gear on the cam in the hopper unit to check the rotation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 5 copyir.com (If the above measures do not solve the problem) Replace the Toner Container Motor (M10) copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E025-0210 Timeout error in detection of M Toner Bottle Seal/Release Sensor
Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the M Toner Container was sealed/released copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation copyir.com 2 copyir.com If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 3 copyir.com If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 4 copyir.com If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com Replace the sensor which has been checked in step 4 copyir.com 6 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com NOTE: When checking the operation after performing the remedy, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power copyir.com After performing the remedy, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally copyir.com
E025-0220 M Mismatched phase
Set-on Unit detects opening of the M Toner Container as well as the Small Door copyir.com 1 copyir.com Check if the Small Door can be closed copyir.com 2 copyir.com Close the Small Door and turn OFF and then ON the power to check recovery copyir.com 3 copyir.com Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position) copyir.com 4 copyir.com Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com
E025-02A0 Error in M Toner Container Cam HP Sensor (PS6)
Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit5) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E020-04B1 Error in Bk Developing Assembly
TD ratio upper limit error at the time of print sequence (Small amount of toner in the Developing Assembly) 1 copyir.com Output 10 sheets of white (blank) sheets (to increase T/D ratio) copyir.com 2 copyir.com Check toner leak from the Toner Buffer Unit copyir.com 3 copyir.com Check toner level in the Toner Container copyir.com 4 copyir.com Replace the Developing Assembly copyir.com 5 copyir.com Check short-circuit of the harness of the Toner supply sensor (PS4) copyir.com
E021-0100 Error in Y Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M5 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E021-0200 Error in M Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M6 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E021-0300 Error in C Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M7 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E021-0400 Error in Bk Developing Motor
The motor failed to rotate at the specified speed copyir.com 1 copyir.com Check the load applied to the Developing Assembly (turn the gear with your hand to check if the load is appropriate copyir.com If the load is too much, replace the Developing Assembly) copyir.com 2 copyir.com Select the following in Service Mode: COPIER > FUNCTION > PART-CHK > MTR; and turn M8 to check the drive of the Developing Motor copyir.com If it’s not rotating properly, check the harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com (If the above measures do not solve the problem,) replace the Drum Driver PCB (UN4) copyir.com
E025-0100 Error in lock of the Y Toner Container Motor
The Y Toner Container Motor is detected to be locked / lock detection copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc copyir.com) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload copyir.com If there is no problem, go to step 5 copyir.com 2 copyir.com Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly copyir.com Compare with the gear that works properly copyir.com If the position of the projection is displaced, check the following copyir.com Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down) copyir.com If the lever is faulty, replace the lever copyir.com 3 copyir.com Remove the Main Drive Unit to check the unit (to see damage, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 4 copyir.com Manually turn the gear on the cam in the hopper unit to check the rotation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 5 copyir.com (If the above measures do not solve the problem) Replace the Toner Container Motor (M9) copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E025-0110 Timeout error in detection of Y Toner Bottle Seal/Release Sensor
Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the Y Toner Container was sealed/released copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation copyir.com 2 copyir.com If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 3 copyir.com If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 4 copyir.com If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com Replace the sensor which has been checked in step 4 copyir.com 6 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com NOTE: When checking the operation after performing the remedy, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power copyir.com After performing the remedy, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally copyir.com
E025-0120 Y Mismatched phase
Set-on Unit detects opening of the Y Toner Container as well as the Small Door copyir.com 1 copyir.com Check if the Small Door can be closed copyir.com 2 copyir.com Close the Small Door and turn OFF and then ON the power to check recovery copyir.com 3 copyir.com Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position) copyir.com 4 copyir.com Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com
E025-01A0 Error in Y Toner Container Cam HP Sensor (PS5)
Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-01B0 Error in Y Toner Container Cam HP Sensor (PS5)
Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit4) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-01C0 Error in Cover Sensor (PS13) in Y Toner Container
Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container copyir.com Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side copyir.com 1 copyir.com Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc copyir.com) copyir.com 2 copyir.com Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor copyir.com 3 copyir.com Check the service mode (COPIER> I/O> DCON> P024 bit8) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover copyir.com If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover copyir.com When closing the Toner Container Inner Cover by hand, it becomes 1 copyir.com 3-1 copyir.com When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit) copyir.com If it is damaged, replace the damaged part and then perform step 5 and later steps copyir.com 3-2 copyir.com When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 3, perform step 5 and later steps copyir.com 4 copyir.com If the problem is not solved by replacing the foregoing part, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps copyir.com 5 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 6 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-0200 Error in lock of the M Toner Container Motor
The M Toner Container Motor is detected to be locked / lock detection copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc copyir.com) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload copyir.com If there is no problem, go to step 5 copyir.com 2 copyir.com Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly copyir.com Compare with the gear that works properly copyir.com If the position of the projection is displaced, check the following copyir.com Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down) copyir.com If the lever is faulty, replace the lever copyir.com 3 copyir.com Remove the Main Drive Unit to check the unit (to see damage, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 4 copyir.com Manually turn the gear on the cam in the hopper unit to check the rotation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 5 copyir.com (If the above measures do not solve the problem) Replace the Toner Container Motor (M10) copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E025-0210 Timeout error in detection of M Toner Bottle Seal/Release Sensor
Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the M Toner Container was sealed/released copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation copyir.com 2 copyir.com If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 3 copyir.com If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 4 copyir.com If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com Replace the sensor which has been checked in step 4 copyir.com 6 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com NOTE: When checking the operation after performing the remedy, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power copyir.com After performing the remedy, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally copyir.com
E025-0220 M Mismatched phase
Set-on Unit detects opening of the M Toner Container as well as the Small Door copyir.com 1 copyir.com Check if the Small Door can be closed copyir.com 2 copyir.com Close the Small Door and turn OFF and then ON the power to check recovery copyir.com 3 copyir.com Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position) copyir.com 4 copyir.com Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com
E025-02A0 Error in M Toner Container Cam HP Sensor (PS6)
Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit5) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-02B0 Error in M Toner Container Cam HP Sensor (PS6)
Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit5) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-02C0 Error in Cover Sensor (PS14) in M Toner Container
Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container copyir.com Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side copyir.com 1 copyir.com Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc copyir.com) copyir.com 2 copyir.com Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor copyir.com 3 copyir.com Check the service mode (COPIER> I/O> DCON> P024 bit9) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover copyir.com If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover copyir.com When closing the Toner Container Inner Cover by hand, it becomes 1 copyir.com 3-1 copyir.com When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit) copyir.com If it is damaged, replace the damaged part and then perform step 5 and later steps copyir.com 3-2 copyir.com When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 3, perform step 5 and later steps copyir.com 4 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps copyir.com 5 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 6 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-0300 Error in lock of the C Toner Container Motor
The C Toner Container Motor is detected to be locked / lock detection copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc copyir.com) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload copyir.com If there is no problem, go to step 5 copyir.com 2 copyir.com Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly copyir.com Compare with the gear that works properly copyir.com If the position of the projection is displaced, check the following copyir.com Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down) copyir.com If the lever is faulty, replace the lever copyir.com 3 copyir.com Remove the Main Drive Unit to check the unit (to see damage, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 4 copyir.com Manually turn the gear on the cam in the hopper unit to check the rotation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 5 copyir.com (If the above measures do not solve the problem) Replace the Toner Container Motor (M11) copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E025-0310 Timeout error in detection of C Toner Bottle Seal/Release Sensor
Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the C Toner Container was sealed/released copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation copyir.com 2 copyir.com If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 3 copyir.com If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 4 copyir.com If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com Replace the sensor which has been checked in step 4 copyir.com 6 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com NOTE: When checking the operation after performing the remedy, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power copyir.com After performing the remedy, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally copyir.com
E025-0320 C Mismatched phase
Set-on Unit detects opening of the C Toner Container as well as the Small Door copyir.com 1 copyir.com Check if the Small Door can be closed copyir.com 2 copyir.com Close the Small Door and turn OFF and then ON the power to check recovery copyir.com 3 copyir.com Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position) copyir.com 4 copyir.com Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com
E025-03A0 Error in C Toner Container Cam HP Sensor (PS7)
Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit6) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-03B0 Error in C Toner Container Cam HP Sensor (PS7)
Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit6) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-03C0 Error in Cover Sensor (PS15) in C Toner Container
Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container copyir.com Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side copyir.com 1 copyir.com Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc copyir.com) copyir.com 2 copyir.com Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor copyir.com 3 copyir.com Check the service mode (COPIER> I/O> DCON> P024 bit10) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover copyir.com If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover copyir.com When closing the Toner Container Inner Cover by hand, it becomes 1 copyir.com 3-1 copyir.com When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit) copyir.com If it is damaged, replace the damaged part and then perform step 5 and later steps copyir.com 3-2 copyir.com When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 3, perform step 5 and later steps copyir.com 4 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps copyir.com 5 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 6 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-0400 Error in lock of the Bk Toner Container Motor
The Bk Toner Container Motor is detected to be locked / lock detection copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation (by comparing with other color, etc copyir.com) If the manual rotating operation results in NG, perform the following because it’s due to mechanical overload copyir.com If there is no problem, go to step 5 copyir.com 2 copyir.com Remove the Delivery Tray to check the position of the projection attached at the back of the gear in the Hopper Assembly copyir.com Compare with the gear that works properly copyir.com If the position of the projection is displaced, check the following copyir.com Check the lever to open/close the Toner Small Cover (to see if the operation is smooth, no damage with the lever, the lever works OK (no wrong move to up/down) copyir.com If the lever is faulty, replace the lever copyir.com 3 copyir.com Remove the Main Drive Unit to check the unit (to see damage, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 4 copyir.com Manually turn the gear on the cam in the hopper unit to check the rotation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 5 copyir.com (If the above measures do not solve the problem) Replace the Toner Container Motor (M12) copyir.com Replace the Drum Driver PCB (UN4) copyir.com
E025-0410 Timeout error in detection of Bk Toner Bottle Seal/Release Sensor
Failure in detection about the changes of ON => OFF => ON with the sensor when the cap of the Bk Toner Container was sealed/released copyir.com 1 copyir.com Use the attached tool to manually rotate the Main Drive Unit to check the operation copyir.com 2 copyir.com If the Main Drive Unit side failed to rotate, check the drive (to see damage of the gear, etc copyir.com) If it’s results in NG, replace the Main Drive Unit copyir.com 3 copyir.com If the Main Drive Unit side failed to rotate while the Drive rotates, turn the Set-on Hopper Unit to check the rotating operation copyir.com If it’s results in NG, replace the Set-on Hopper Unit copyir.com 4 copyir.com If both the Main Drive Unit and the Set-on Hooper Unit rotates together once the Main Drive Unit is manually rotated while sealing/releasing of the container works properly, check the sensor harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com Replace the sensor which has been checked in step 4 copyir.com 6 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com NOTE: When checking the operation after performing the remedy, go through the following to clear the error: COPIER>FUNCTION>CLEAR>ERR; then, turn OFF and then ON the power copyir.com After performing the remedy, perform the toner replacement operation (from toner removal to reset/recovery) from the Control Panel at least once, and check that the replacement operation can be performed normally copyir.com
E025-0420 Bk Mismatched phase
Set-on Unit detects opening of the Bk Toner Container as well as the Small Door copyir.com 1 copyir.com Check if the Small Door can be closed copyir.com 2 copyir.com Close the Small Door and turn OFF and then ON the power to check recovery copyir.com 3 copyir.com Check the installation of the Open/Close Sensor of the Small Door (to see if it’s installed at the correct position) copyir.com 4 copyir.com Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com 5 copyir.com (If the above measures do not solve the problem,) Replace the Drum Driver PCB (UN4) copyir.com
E025-04A0 Error in Bk Toner Container Cam HP Sensor (PS8)
Unable to detect the change in the Toner Container Cam HP Sensor status (ON -> OFF) when opening the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit7) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-04B0 Error in Bk Toner Container Cam HP Sensor (PS8)
Unable to detect the change in the Toner Container Cam HP Sensor status (OFF -> ON) when closing the Toner Cap so that open and close status of the Toner Cap cannot be judged copyir.com Identify the cause of the error whether it is due to mechanical problem to open/close the Toner Cap or problem at the Toner Container Cam HP Sensor side copyir.com 1 copyir.com Check if the Toner Container Cam HP Sensor is soiled and the installation of the sensor copyir.com 2 copyir.com Rotate the Set-on Drive Shaft a little with the attached tool, and check the service mode (COPIER> I/O> DCON> P024 bit7) to see that the output value of the sensor is changed copyir.com Since it is difficult to check the screen while rotating it, repeat the operation to rotate it a little and check the screen until the value is changed copyir.com If it is normal, the output value of the sensor is changed when opening/closing the Toner Cap copyir.com Even if it is normal, be sure to perform step 4 and later steps copyir.com 2-1 copyir.com If there is an error in rotation of the Set-on Drive Shaft, check the drive system such as gears copyir.com If it is damaged, replace the Set-on Drive Unit and then perform step 4 and later steps copyir.com 2-2 copyir.com When the Set-on Drive Unit is not driven although the Set-on Drive Shaft rotates, check if it is driven by removing the Hopper Unit copyir.com If it is not driven, replace the Hopper Unit and then perform step 4 and later steps copyir.com 2-3 copyir.com When the output value of the sensor is not changed although the Set-on Drive Unit is driven, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 2, perform step 4 and later steps copyir.com 3 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 4 and later steps copyir.com 4 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 5 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E025-04C0 Error in Cover Sensor (PS16) in Bk Toner Container
Unable to detect opening of the Toner Container Inner Cover when removing the Toner Container copyir.com Identify the cause of the error whether it is due to link mechanism to open the Toner Container Inner Cover or problem at the Toner Container Inner Cover Sensor side copyir.com 1 copyir.com Perform the user mode (Adjustment/Maintenance> Replace Specified Toner) to check if the Toner Container Inner Cover opens normally (damage, slide of shaft area, etc copyir.com) copyir.com 2 copyir.com Check if the Toner Container Inner Cover Sensor is soiled and the installation of the sensor copyir.com 3 copyir.com Check the service mode (COPIER> I/O> DCON> P024 bit11) to see that the output value of the Toner Container Inner Cover Sensor is changed normally when opening/ closing the Toner Container Inner Cover copyir.com If it is normal, the value becomes 0 by rotating the Set-on Drive Shaft with the attached tool and opening the Toner Container Inner Cover copyir.com When closing the Toner Container Inner Cover by hand, it becomes 1 copyir.com 3-1 copyir.com When the Toner Container Inner Cover is not opened although the Set-on Drive Shaft rotates, check the drive system from upstream (Set-on Drive Unit -> Hopper Unit -> Bottle Base Unit -> Toner Container Inner Cover Unit) copyir.com If it is damaged, replace the damaged part and then perform step 5 and later steps copyir.com 3-2 copyir.com When the output value is not changed normally although the Toner Container Inner Cover can be opened/ closed, check the Sensor Harness (to see if the harness is caught, disconnected or physically removed, *including the Relay Connector) copyir.com If there is no problem, replace the sensor copyir.com After checking the output value in step 3, perform step 5 and later steps copyir.com 4 copyir.com If the problem is not solved by replacing the foregoing parts, replace the Drum Driver PCB (UN4) and then perform step 5 and later steps copyir.com 5 copyir.com Clear the error in service mode (COPIER> FUNCTION> CLEAR> ERR), and then turn OFF and then ON the main power copyir.com 6 copyir.com Replace the toner (reinstall the removed Toner Container) at least once in user mode (Adjustment/ Maintenance> Replace Specified Toner), and check that toner replacement can be performed normally copyir.com
E027-0100 Error in supply with Y Developing Assembly
Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time copyir.com 1 copyir.com Check the damage of the Developing Coupling copyir.com If it’s damaged, replace the Developing Assembly copyir.com 2 copyir.com Check the damage of the coupling (with the Developing Assembly) at the Host Machine side copyir.com If it’s damaged, remove the Main Drive Unit to replace the coupling copyir.com 3 copyir.com Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit copyir.com If it does not rotate, replace the Motor copyir.com If the above measures do not solve the problem, replace the Drum Driver PCB (UN4) copyir.com If there still remains the problem, replace the Main Drive Unit copyir.com 4 copyir.com Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation copyir.com If it’s results in NG, replace the Hopper Unit copyir.com
E027-0200 Error in supply with M Developing Assembly
Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time copyir.com 1 copyir.com Check the damage of the Developing Coupling copyir.com If it’s damaged, replace the Developing Assembly copyir.com 2 copyir.com Check the damage of the coupling (with the Developing Assembly) at the Host Machine side copyir.com If it’s damaged, remove the Main Drive Unit to replace the coupling copyir.com 3 copyir.com Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit copyir.com If it does not rotate, replace the Motor copyir.com If the above measures do not solve the problem, replace the Drum Driver PCB (UN4) copyir.com If there still remains the problem, replace the Main Drive Unit copyir.com 4 copyir.com Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation copyir.com If it’s results in NG, replace the Hopper Unit copyir.com
E027-0300 Error in supply with C Developing Assembly
Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time copyir.com 1 copyir.com Check the damage of the Developing Coupling copyir.com If it’s damaged, replace the Developing Assembly copyir.com 2 copyir.com Check the damage of the coupling (with the Developing Assembly) at the Host Machine side copyir.com If it’s damaged, remove the Main Drive Unit to replace the coupling copyir.com 3 copyir.com Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit copyir.com If it does not rotate, replace the Motor copyir.com If the above measures do not solve the problem, replace the Drum Driver PCB (UN4) copyir.com If there still remains the problem, replace the Main Drive Unit copyir.com 4 copyir.com Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation copyir.com If it’s results in NG, replace the Hopper Unit copyir.com
E027-0400 Error in supply with Bk Developing Assembly
Failure in detection about the changes of ON => OFF => ON with the sensor which detects a full rotation of the supply screw within the specified period of time copyir.com 1 copyir.com Check the damage of the Developing Coupling copyir.com If it’s damaged, replace the Developing Assembly copyir.com 2 copyir.com Check the damage of the coupling (with the Developing Assembly) at the Host Machine side copyir.com If it’s damaged, remove the Main Drive Unit to replace the coupling copyir.com 3 copyir.com Turn the motor as a single unit while the Drum/ Developing Assembly is removed to check rotation of the Main Drive Unit copyir.com If it does not rotate, replace the Motor copyir.com If the above measures do not solve the problem, replace the Drum Driver PCB (UN4) copyir.com If there still remains the problem, replace the Main Drive Unit copyir.com 4 copyir.com Remove the Hopper Unit and manually turn the Supply Input Gear to check rotation copyir.com If it’s results in NG, replace the Hopper Unit copyir.com
E029-0003 ITB light intensity error
The reflected value from ITB was lower than the lower limit when adjusting the light intensity of patch LED copyir.com 1 copyir.com Check if the cable of the Registration Shutter Solenoid (SL1) is open circuit copyir.com 2 copyir.com Check if the cable of the Patch Sensor (Front, Rear) (UN47, 48) is open circuit copyir.com 3 copyir.com Check the installation of the ITB Unit copyir.com 4 copyir.com Replace the Patch Sensor Unit copyir.com 5 copyir.com Replace the Registration Shutter Solenoid (SL1) copyir.com
E032-0001 ASSIST Counter failed to work
Detection of short-circuit with the Count Pulse Signal Check the cable (to see if it’s disconnected)
E045-0000 Error in Transparency Sensor
When the power is ON or the door is closed, the light failed to be back although there is no paper copyir.com 1 copyir.com Check installation or soil of the Transparency Sensor (UN51) and the prism copyir.com 2 copyir.com Check the Sensor Harness (to see if the harness is caught, disconnected or physically removed) copyir.com 3 copyir.com Replace the Transparency Sensor copyir.com 4 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com
E061-0001 Abnormal current run to the Y Drum
Abnormal current run to the Y Drum (small current level or no drum is found) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN23,UN24) copyir.com
E061-00E0 Abnormal current run to the Y Drum
The change in current level for Y Drum film thickness detection is too much compared to the previous time copyir.com 1 copyir.com Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN23,UN24) copyir.com
E061-0101 Abnormal current run to the M Drum
Abnormal current run to the M Drum (small current level or no drum is found) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN25,UN26) copyir.com
E061-01E0 Abnormal current run to the M Drum
The change in current level for M Drum film thickness detection is too much compared to the previous time copyir.com 1 copyir.com Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN25,UN26) copyir.com
E061-01F0 Abnormal current run to the Y Drum
Abnormal initial current level at the time of initialization of the Y Drum film thickness (large current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at the Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETY: execution of the color causing the error copyir.com 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control) copyir.com
E061-01F1 Abnormal current run to the Y Drum
Abnormal initial current level at the time of initialization of the Y Drum film thickness (small current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETY: execution of the color causing the error) 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Replace the Pre-exposure LED PCB (UN23,UN24) copyir.com
E061-0201 Abnormal current run to the C Drum
Abnormal current run to the C Drum (small current level or no drum is found) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN27,UN28) copyir.com
E061-02E0 Abnormal current run to the C Drum
The change in current level for C Drum film thickness detection is too much compared to the previous time copyir.com 1 copyir.com Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN27,UN28) copyir.com
E061-02F0 Abnormal current run to the M Drum
Abnormal initial current level at the time of initialization of the M Drum film thickness (large current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at the Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETM: execution of the color causing the error copyir.com 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control) copyir.com
E061-02F1 Abnormal current run to the M Drum
Abnormal initial current level at the time of initialization of the M Drum film thickness (small current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETM: execution of the color causing the error) 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Replace the Pre-exposure LED PCB (UN25,UN26) copyir.com
E061-0301 Abnormal current run to the Bk Drum
Abnormal current run to the Bk Drum (small current level or no drum is found) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN29,UN30) copyir.com
E061-03E0 Abnormal current run to the Bk Drum
The change in current level for Bk Drum film thickness detection is too much compared to the previous time copyir.com 1 copyir.com Check with the Host Machine which generates an error to check if a wrong cartridge (which is different from the initialized cartridge) is installed copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Replace the Drum Unit copyir.com 5 copyir.com Replace the Pre-exposure LED PCB (UN29,UN30) copyir.com
E061-03F0 Abnormal current run to the C Drum
Abnormal initial current level at the time of initialization of the C Drum film thickness (large current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at the Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETC: execution of the color causing the error copyir.com 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control) copyir.com
E061-03F1 Abnormal current run to the C Drum
Abnormal initial current level at the time of initialization of the C Drum film thickness (small current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETC: execution of the color causing the error) 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Replace the Pre-exposure LED PCB (UN27,UN28) copyir.com
E061-04F0 Abnormal current run to the Bk Drum
Abnormal initial current level at the time of initialization of the Bk Drum film thickness (large current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at the Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETK: execution of the color causing the error copyir.com 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Check the primary transfer voltage value (if it’s not appropriate, turn OFF and then ON the main power to forcibly execute the ATVC control) copyir.com
E061-04F1 Abnormal current run to the Bk Drum
Abnormal initial current level at the time of initialization of the Bk Drum film thickness (small current level) 1 copyir.com Check installation of the Drum Unit copyir.com 2 copyir.com Check if there is failure in grounding contact at the Drum Unit side (such as loosened screw which secures the plate at the contact point) copyir.com 3 copyir.com Check if there is failure in grounding contact with the Drum at Process Unit side copyir.com 4 copyir.com Forced initialization in Service Mode: COPIER > FUNCTION > DPC > DRMRSETK: execution of the color causing the error) 5 copyir.com Replace the Drum Unit copyir.com 6 copyir.com Replace the Pre-exposure LED PCB (UN29,UN30) copyir.com
E074-0001 Error in disengagement operation
Primary Transfer Detachment Sensor 1 failed to be detected for 2 sec at the time of disengagement operation 1 copyir.com Check if the ITB Connector is physically removed copyir.com 2 copyir.com Replace the Primary Transfer Detachment Motor (M15) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc copyir.com) copyir.com
E074-0002 Error in engagement operation
Primary Transfer Detachment Sensor 2 failed to be detected for 2 sec at the time of engagement operation 1 copyir.com Check if the ITB Connector is physically removed copyir.com 2 copyir.com Replace the Primary Transfer Detachment Motor (M15) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc copyir.com) copyir.com
E074-0003 Error in Sensor
Both Primary Transfer Detachment Sensor 1 and 2 (PS22,PS23) are detected at the time of engagement/ disengagement operation 1 copyir.com Check connection of the connector with the ITB Unit copyir.com 2 copyir.com Replace the Primary Transfer Detachment Sensor 1 and 2 (PS22,PS23)
E075-0002 Timeout error in searching ITB steering HP
Unable to detect change (Low -> High or High -> Low) of ITB Steering Sensor Signal although 10 sec has passed copyir.com 1 copyir.com Check if the ITB Connector is physically removed copyir.com 2 copyir.com Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit) copyir.com 3 copyir.com Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc copyir.com) copyir.com 4 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E075-0003 Error in full displacement of ITB (rear)
ITB Displacement Sensor detects full displacement position at the rear copyir.com 1 copyir.com Correct the displacement of the ITB copyir.com (Procedures are shown below copyir.com) 2 copyir.com Replace the ITB copyir.com 3 copyir.com Replace the Secondary Transfer Roller copyir.com a) Place paper and remove the ITB Unit copyir.com b) Lift the front left side up (where the Cleaner and Motor are located) and hold the ITB Unit as if to twist it copyir.com c) Turn the Motor counterclockwise as if to make 2 to 3 rounds of the ITB copyir.com d) As the ITB is getting closer to the center, align the edge of the ITB with the marking line copyir.com NOTE: This symptom is likely to occur if the machine is not installed on the level (the left-rear is higher) copyir.com Check if the machine is installed on the level copyir.com If this symptom still occurs, perform steps 2 and 3 copyir.com
E075-0004 Error in combination of ITB Displacement Sensors
Failed to determine position due to combination of the ITB Displacement Sensors (PS25 – PS28) (faulty sensor) 1 copyir.com Check if the ITB Connector is physically removed copyir.com 2 copyir.com Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit) copyir.com 3 copyir.com Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc copyir.com) copyir.com 4 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E075-0005 Error/failure in searching ITB steering HP
Failed to detect correct HP position although the change (Low -> High or High -> Low) of the ITB Steering Sensor Signal can be detected (execute retry twice) 1 copyir.com Check if the ITB Connector is physically removed copyir.com 2 copyir.com Check if the cable of the ITB Unit is open circuit (including the inside of the ITB Unit) copyir.com 3 copyir.com Replace the ITB Displacement Control Motor (M14) and its Drive Assembly (the gear, Drive Shaft, Mounting Plate, etc copyir.com) copyir.com 4 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E075-0006 Timeout error in searching ITB equilibrium position
The equilibrium position could not be found although 11 minutes have passed when searching ITB equilibrium position copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the Secondary Transfer Inner Roller copyir.com 3 copyir.com Replace the ITB Unit copyir.com
E075-0007 Interruption error in searching ITB equilibrium position
Door open was detected while executing COPIER>FUNCTION>MISC-P>ITB-INIT copyir.com After turning OFF and then ON the power, execute COPIER>FUNCTION>MISC-P>ITB-INIT, and check that OK is displayed copyir.com
E075-0103 Error in full displacement of ITB (front)
ITB Displacement Sensor detects full displacement position at the front copyir.com 1 copyir.com Correct the displacement of the ITB copyir.com (Procedures are shown below copyir.com) 2 copyir.com Replace the ITB copyir.com 3 copyir.com Replace the Secondary Transfer Roller copyir.com a) Place paper and remove the ITB Unit copyir.com b) Lift the rear left side up (where the cleaner is located; opposite to the motor) and hold the ITB Unit as if to twist it copyir.com c) Turn the Motor counterclockwise as if to make 2 to 3 rounds of the ITB copyir.com d) As the ITB is getting closer to the center, align the edge of the ITB with the marking line copyir.com NOTE: This symptom is likely to occur if the machine is not installed on the level (the left-front is higher) copyir.com Check if the machine is installed on the level copyir.com If this symptom still occurs, perform steps 2 and 3 copyir.com
E100-0100 BD error of YM-side Scanner
Description Failure in detection of BD signal even though the specified period of time has passed when Laser Scanner Unit 1 (YM laser) is started or making prints copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connector of Laser Scanner Unit 1 3 copyir.com Replace Laser Scanner Unit 1 copyir.com
E100-0300 BD error of CBk-side Scanner
Failure in detection of BD signal even though the specified period of time has passed when Laser Scanner Unit 2 (CBk laser) is started or making prints copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connector of Laser Scanner Unit 2 copyir.com 3 copyir.com Replace Laser Scanner Unit 2 copyir.com
E100-B000 BD cycle error
When the BD cycle count value is not within the specified range copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check connection of harness on the Laser Scanner Unit copyir.com 3 copyir.com Replace the Laser Scanner Unit copyir.com 4 copyir.com Replace the DC Controller PCB (UN1) copyir.com 5 copyir.com Replace the harness copyir.com
E102-0101 Faulty EEPROM of YM-side Scanner
In the case of an error in reading EEPROM in the Laser Driver (YM) or in the case of a wrong Laser Scanner Unit which does not match with the Host Machine copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connector of the Laser Scanner Unit 1 3 copyir.com Replace the Laser Scanner Unit 1 copyir.com
E102-0301 Faulty EEPROM of CBk-side Scanner
In the case of an error in reading EEPROM of the Laser Driver (CBk), in the case of failure in reading the correct information (laser, etc copyir.com) from EEPROM, or in the case of a wrong Laser Scanner which does not match with the Host Machine copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connector of Laser Scanner Unit 2 copyir.com 3 copyir.com Replace Laser Scanner Unit 2 copyir.com
E103-0001 With the Laser Scanners at YM side and CK side, the laser driver IDs were different
The model IDs were different between the YM side and CK side when reading the model ID from EEPROM copyir.com (Detection is performed only with iR-ADVC5255, and C5250 copyir.com) Check the parts number of the Laser Scanner Unit copyir.com Replace the Laser Scanner Unit to make the following combinations copyir.com YM side: For iR-ADVC5255 and C5250, CK side: For iRADVC5255 and C5250 (recommended) YM side: For iR-ADVC5051 and C5045, CK side: For iR-ADVC5051 and C5045 (operates normally but not recommended)
E110-0100 Error in Polygon Motor of YM-side Scanner (BD lock failed)
In the case of failure in detecting FG signal although the specified period of time has passed after the Scanner Motor of Laser Scanner Unit 1 (YM laser) was started copyir.com 1 copyir.com Check the connector of Laser Scanner Unit 1 copyir.com 2 copyir.com Replace Laser Scanner Unit 1 copyir.com
E110-0101 Error in Polygon Motor of YM-side Scanner (unreached speed)
In the case of failure in detecting FG signal while the Scanner Motor of Laser Scanner Unit 1 (YM laser) is stably rotating copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connector of Laser Scanner Unit 1 3 copyir.com Replace Laser Scanner Unit 1 copyir.com
E110-0300 Error in Polygon Motor of CBk-side Scanner (BD lock failed)
In the case of failure in detecting FG signal although the specified period of time has passed after the Scanner Motor of Laser Scanner Unit 2 (CBk laser) was started copyir.com 1 copyir.com Check the connector of Laser Scanner Unit 2 copyir.com 2 copyir.com Replace Laser Scanner Unit 2 copyir.com
E110-0301 Error in Polygon Motor of CBk-side Scanner (unreached speed)
In the case of failure in detecting FG signal while the Scanner Motor of Laser Scanner Unit 2 (CBk laser) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connector of Laser Scanner Unit 2 copyir.com 3 copyir.com Replace Laser Scanner Unit 2 copyir.com
E112-0000 Error in Dustproof Shutter
Failed to be at HP when it’s open (when the Job is started) copyir.com 1 copyir.com Check installation of the Dustproof Shutter Drive copyir.com 2 copyir.com Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed (disconnected) copyir.com 3 copyir.com Check the status of Sensor Flag copyir.com 4 copyir.com Replace the HP Sensor, Replace the Laser Shutter Motor (M28) copyir.com
E112-0001 Error in Dustproof Shutter
Failure to be back to the HP although the specified period of time has passed when closing copyir.com 1 copyir.com Check installation of the Dustproof Shutter Drive copyir.com 2 copyir.com Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed (disconnected) copyir.com 3 copyir.com Check the status of Sensor Flag copyir.com 4 copyir.com Replace the HP Sensor, Replace the Laser Shutter Motor (M28) copyir.com
E112-0002 Error in Dustproof Shutter
Failed to move from the HP when opening (the Job is started) 1 copyir.com Check installation of the Dustproof Shutter Drive copyir.com 2 copyir.com Check if the connector of the Laser Shutter Sensor (PS29) or the Laser Shutter Motor (M28) is removed (disconnected) copyir.com 3 copyir.com Check the status of Sensor Flag copyir.com 4 copyir.com Replace the HP Sensor, Replace the Laser Shutter Motor (M28) copyir.com
E193-0001 Error in IMG2
Failure of LSI timing adjustment circuit on the DC Controller PCB copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN2) copyir.com
E197-0000 Error in communication of HOB DMA mode
Communication failure between CPU and LSI on the DC Controller copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0001 Error in communication of HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0002 Error in communication of HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0003 Timeout error in HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0080 Timeout error in EHOB transmission-waiting
Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check connection of harness on the target color side (YM/CK) copyir.com 3 copyir.com Replace the DC Controller PCB (UN1) copyir.com 4 copyir.com Replace the Laser Scanner Unit copyir.com 5 copyir.com Replace the harness on the target color side (YM/CK) copyir.com
E197-0081 Timeout error in EHOB reception-waiting
Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check connection of harness on the target color side (YM/CK) copyir.com 3 copyir.com Replace the DC Controller PCB (UN1) copyir.com 4 copyir.com Replace the Laser Scanner Unit copyir.com 5 copyir.com Replace the harness on the target color side (YM/CK) copyir.com
E197-00A0 Timeout error in HOB transmission-waiting
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-00B0 Timeout error in HOB reception-waiting
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-00E0 Timeout error in the Motor stop signal interruption reception
Communication error between CPU and LSI on the DC Controller PCB 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0100 Error in communication of HOB DMA mode
Communication failure between CPU and LSI on the DC Controller copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0101 Error in communication of HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0102 Error in communication of HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0103 Timeout error in HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0180 Timeout error in EHOB transmission-waiting
Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check connection of harness on the target color side (YM/CK) copyir.com 3 copyir.com Replace the DC Controller PCB (UN1) copyir.com 4 copyir.com Replace the Laser Scanner Unit copyir.com 5 copyir.com Replace the harness on the target color side (YM/CK) copyir.com
E197-0181 Timeout error in EHOB reception-waiting
Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check connection of harness on the target color side (YM/CK) copyir.com 3 copyir.com Replace the DC Controller PCB (UN1) copyir.com 4 copyir.com Replace the Laser Scanner Unit copyir.com 5 copyir.com Replace the harness on the target color side (YM/CK) copyir.com
E197-01A0 Timeout error in HOB transmission-waiting
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-01B0 Timeout error in HOB reception-waiting
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0200 Error in communication of HOB DMA mode
Communication failure between CPU and LSI on the DC Controller copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0201 Error in communication of HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0202 Error in communication of HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0203 Timeout error in HOB single-shot mode
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-0280 Timeout error in EHOB transmission-waiting
Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check connection of harness on the target color side (YM/CK) copyir.com 3 copyir.com Replace the DC Controller PCB (UN1) copyir.com 4 copyir.com Replace the Laser Scanner Unit copyir.com 5 copyir.com Replace the harness on the target color side (YM/CK) copyir.com
E197-0281 Timeout error in EHOB reception-waiting
Communication failure between the DC Controller PCB (UN1) and Laser Scanner Unit copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check connection of harness on the target color side (YM/CK) copyir.com 3 copyir.com Replace the DC Controller PCB (UN1) copyir.com 4 copyir.com Replace the Laser Scanner Unit copyir.com 5 copyir.com Replace the harness on the target color side (YM/CK) copyir.com
E197-02A0 Timeout error in HOB transmission-waiting
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-02B0 Timeout error in HOB reception-waiting
Communication failure between CPU and LSI on the DC Controller PCB (UN1) copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-1001 Feed Driver PCB disconnection 1 copyir.com Disconnect and then connect the connectors (J103 and J107) on the DC Controller PCB (UN1) copyir.com 2 copyir.com Disconnect and then connect the connectors (J251 and J253) on the Feed Driver PCB (UN2) copyir.com 3 copyir.com Check that 3 copyir.com3V power is supplied to the Feed Driver PCB (UN2) copyir.com 4 copyir.com Replace the Feed Driver PCB (UN2) copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-1002 Drum Driver PCB disconnection 1 copyir.com Disconnect and then connect the connectors (J107 and J109) on the DC Controller PCB (UN1) copyir.com 2 copyir.com Disconnect and then connect the connectors (J311 and J313) on the Drum Driver PCB (UN4) copyir.com 3 copyir.com Check that 3 copyir.com3V power is supplied to the Drum Driver PCB (UN4) copyir.com 4 copyir.com Replace the Drum Driver PCB (UN4) copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-1003 Cassette Feed Driver PCB disconnection 1 copyir.com Disconnect and then connect the connectors (J103 and J106) on the DC Controller PCB (UN1) copyir.com 2 copyir.com Disconnect and then connect the connectors (J201 and J202) on the Cassette Feed Driver PCB (UN3) copyir.com 3 copyir.com Check that 3 copyir.com3V power is supplied to the Cassette Feed Driver PCB (UN3) copyir.com 4 copyir.com Replace the Cassette Feed Driver PCB (UN3) copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E197-1004 High Voltage PCB disconnection 1 copyir.com Disconnect and then connect the connector (J110) on the DC Controller PCB (UN1) copyir.com 2 copyir.com Disconnect and then connect the connectors (J653 and 654) on the HVT1 PCB (UN16) copyir.com 3 copyir.com Check that 3 copyir.com3V power is supplied to the HVT1 PCB (UN16) copyir.com 4 copyir.com Replace the HVT1 PCB (UN16) copyir.com 5 copyir.com Replace the DC Controller PCB (UN1) copyir.com
E202-0001 Scanner HP error
Scanner Unit error when moving to the left side for HP check operation 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the drive of Scanner Motor copyir.com (Open the DF Unit to check the operation of Motor copyir.com) 3 copyir.com Check the flag position of Scanner Home Position Sensor and Scanner Unit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com
E202-0002 Scanner HP error
Scanner Unit error when moving to the right side for HP check operation 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the drive of Scanner Motor copyir.com (Open the DF Unit to check the operation of Motor copyir.com) 3 copyir.com Check the flag position of Scanner Home Position Sensor and Scanner Unit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com
E202-0101 Glass HP error (This error occurs on Duplex Color Image Reader Unit-B1 only)
Glass error when moving to the left side for HP check operation 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the drive of Glass Shifting Motor copyir.com (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 7 copyir.com Then, set FEEDER > FUNCTION > MTR-ON copyir.com) 3 copyir.com Check the flag position of Scanner Home Position Sensor and Scanner Unit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com
E202-0102 Glass HP error (This error occurs on Duplex Color Image Reader Unit-B1 only)
Glass error when moving to the right side for HP check operation 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the drive of Glass Shifting Motor copyir.com (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 7 copyir.com Then, set FEEDER > FUNCTION > MTR-ON copyir.com) 3 copyir.com Check the flag position of Scanner Home Position Sensor and Scanner Unit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com
E227-0001 Power supply (24V) error
24V port error when the power is turned ON 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the 24V port of the Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Check the power supply and Relay PCB on the Printer side copyir.com 5 copyir.com Replace the Reader Controller PCB and DF Driver PCB copyir.com
E227-0002 Power supply (24V) error
24V port error when a job is started 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the 24V port of the Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Check the power supply and Relay PCB on the Printer side copyir.com 5 copyir.com Replace the Reader Controller PCB and DF Driver PCB copyir.com
E227-0003 Power supply (24V) error
24V port error when a job is ended 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the 24V port of the Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Check the power supply and Relay PCB on the Printer side copyir.com 5 copyir.com Replace the Reader Controller PCB and DF Driver PCB copyir.com
E227-0004 Power supply (24V) error
24V port error when loading 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the 24V port of the Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Check the power supply and Relay PCB on the Printer side copyir.com 5 copyir.com Replace the Reader Controller PCB and DF Driver PCB copyir.com
E227-0101 Power supply (24V) error
24V port error when the power of DF Unit is turned ON 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the 24V port of the Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Check the power supply and Relay PCB on the Printer side copyir.com 5 copyir.com Replace the Reader Controller PCB and DF Driver PCB copyir.com
E227-0102 Power supply (24V) error
24V port error when a job is started in the DF Unit 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the 24V port of the Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Check the power supply and Relay PCB on the Printer side copyir.com 5 copyir.com Replace the Reader Controller PCB and DF Driver PCB copyir.com
E227-0103 Power supply (24V) error
24V port error when a job is ended in the DF Unit 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the 24V port of the Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Check the power supply and Relay PCB on the Printer side copyir.com 5 copyir.com Replace the Reader Controller PCB and DF Driver PCB copyir.com
E240-0000 Error in communication data
When communication data error between the controller and DC Controller PCB is detected copyir.com Check connection of the connector copyir.com Check connection of the Sub PCB in the Controller Box copyir.com Check connection and replace the DC Controller PCB (UN1)/Main Controller PCB copyir.com
E240-0004 Error in controller communication
No response after 1 copyir.com5 minutes has passed since the print request from the Main Controller to the DC Controller copyir.com Check connection of the connector copyir.com Check connection of the Sub PCB in the Controller Box copyir.com Check connection and replace the DC Controller PCB (UN1)/Main Controller PCB 1 copyir.com
E240-0005 Timeout error in Dhalf request
No response after 1 copyir.com5 minutes has passed since the auto adjustment request from the Main Controller to the DC Controller copyir.com Check connection of the connector copyir.com Check connection of the Sub PCB in the Controller Box copyir.com Check connection and replace the DC Controller PCB (UN1)/Main Controller PCB 1 copyir.com
E246 System error Contact the service company office
E247 System error Contact the service company office
E248-0001 EEPROM error
Failure of power-on at EEPROM for the reader controller PCB (PCB1) 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Replace the Reader Controller PCB copyir.com
E248-0002 EEPROM error
Failure of writing at EEPROM for the reader controller PCB (PCB1) 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Replace the Reader Controller PCB copyir.com
E248-0003 EEPROM error
Failure of reading after writing at EEPROM for the reader controller PCB (PCB1) 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Replace the Reader Controller PCB copyir.com
E270-0001 Scanner Unit (Paper Front) VSYNC signal error
Due to the VSYNC error in the Scanner Unit PCB (Paper Front) which communicates with Reader Controller PCB, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com 5 copyir.com Replace the Scanner Unit (Paper Front) copyir.com
E270-0002 DDI HSYNC error
Due to the DDI hardware HSYNC signal error, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 3 copyir.com Replace the DDI-S Cable between Reader and Printer copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com
E270-0101 Scanner Unit (Paper Back) VSYNC signal error (This error occurs on Duplex Color Image Reader Unit-B1 only)
Due to the VSYNC error in the Scanner Unit PCB (Paper Back) which communicates with Reader Controller PCB, VSYNC signal is not sent appropriately, so the image error occurs or the operation stops abnormally copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com 5 copyir.com Replace the Scanner Unit (Paper Back) copyir.com
E280-0001 Communication error between Reader Controller PCB and Scanner Unit (Paper Front)
Within specified time, communication between Reader Controller PCB and Scanner Unit (Paper Front) cannot be made copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com 5 copyir.com Replace the Scanner Unit (Paper Front) copyir.com
E280-0002 Communication error between Reader Controller PCB and Scanner Unit (Paper Front)
Disconnection of the cable between the Reader Controller PCB and the Scanner Unit (Paper Front) was detected copyir.com 1 copyir.com Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Front), and check that the Cable is not open-circuit copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com
E280-0101 Communication error between Reader Controller PCB and Scanner Unit (Paper Back) (This error occurs on Duplex Color Image Reader Unit-B1 only)
Within specified time, communication between Reader Controller PCB and Scanner Unit (Paper Back) cannot be made 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com 5 copyir.com Replace the Scanner Unit (Paper Back) copyir.com
E280-0102 Communication error between Reader Controller PCB and Scanner Unit (Paper Back) (This error occurs on Duplex Color Image Reader Unit-B1 only)
Disconnection of the cable between the Reader Controller PCB and the Scanner Unit (Paper Back) was detected copyir.com 1 copyir.com Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit copyir.com 2 copyir.com Check the connection between Reader and Printer, and check that the Cable is not open-circuit copyir.com
E301-0001 Reading light intensity error
The light intensity was at the reference level or below at paper front shading copyir.com 1 copyir.com Execute the service mode (COPIER > FUNCTION > MISC-R > SCANLAMP) and check that the LED of the Scanner Unit (Paper Front) is lit copyir.com 2 copyir.com Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not opencircuit copyir.com 3 copyir.com Check the connection between Reader Controller PCB and Scanner Unit (Paper Front), and check that the Cable is not open-circuit copyir.com
E301-0002 Reading light intensity error
The light intensity was at the reference level or below at paper back shading copyir.com 1 copyir.com Check that the LED of the Scanner Unit (Paper Back) is lit copyir.com 2 copyir.com Check the connection between Scanner Unit (Paper Back) and LED, and check that the Cable is not opencircuit copyir.com 3 copyir.com Check the connection between Reader Controller PCB and Scanner Unit (Paper Back), and check that the Cable is not open-circuit copyir.com
E302-0001 Error in paper front white shading
Error in shading RAM access The shading value is out of the specified range copyir.com 1 copyir.com Check that the LED of the Scanner Unit (Paper Front) is lit copyir.com 2 copyir.com Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not opencircuit copyir.com 3 copyir.com Check the connection between Reader Controller PCB and Scanner Unit (Paper Front), and check that the Cable is not open-circuit copyir.com 4 copyir.com Check the condition of Shading White Plate of the Stream Read Glass (Paper Front) (scratches, dust, soil, etc copyir.com) copyir.com 5 copyir.com Check if Scanner Unit (Paper Front) detects HP correctly copyir.com (If it does not detect correctly, the Scanner Unit reaches to the end when DF is opened copyir.com) 6 copyir.com Replace the Scanner Unit (Paper Front) copyir.com 7 copyir.com Replace the Reader Controller PCB copyir.com
E302-0002 Error in paper front black shading
Error in shading RAM access The shading value is out of the specified range copyir.com 1 copyir.com Check that the LED of the Scanner Unit (Paper Front) is lit copyir.com 2 copyir.com Check the connection between Scanner Unit (Paper Front) and LED, and check that the Cable is not opencircuit copyir.com 3 copyir.com Check the condition of Shading White Plate of the Stream Read Glass (Paper Front) (scratches, dust, soil, etc copyir.com) copyir.com 4 copyir.com Check if Scanner Unit (Paper Front) detects HP correctly copyir.com (If it does not detect correctly, the Scanner Unit reaches to the end when DF is opened copyir.com) 5 copyir.com Replace the Scanner Unit (Paper Front) copyir.com 6 copyir.com Replace the Reader Controller PCB copyir.com
E302-0101 Error in paper back white shading
Error in shading RAM access The shading value is out of the specified range copyir.com 1 copyir.com Check that the LED of the Scanner Unit (Paper Back) is lit copyir.com 2 copyir.com Check the connection between Scanner Unit (Paper Back) and LED, and check that the Cable is not opencircuit copyir.com 3 copyir.com Check the connection between Reader Controller PCB and Scanner Unit PCB (Paper Back), and check that the Cable is not open-circuit copyir.com 4 copyir.com Check the condition of Shading White Plate of the Scanner Glass (Paper Back) (scratches, dust, soil, etc copyir.com) copyir.com 5 copyir.com Check if Scanner Unit (Paper Back) detects HP correctly copyir.com 6 copyir.com Replace the Scanner Unit (Paper Back) copyir.com 7 copyir.com Replace the Reader Controller PCB copyir.com
E302-0102 Error in paper back black shading
Error in shading RAM access The shading value is out of the specified range copyir.com 1 copyir.com Check that the LED of the Scanner Unit (Paper Back) is lit copyir.com 2 copyir.com Check the connection between Scanner Unit (Paper Back) and LED, and check that the Cable is not opencircuit copyir.com 3 copyir.com Check the condition of Shading White Plate of the Scanner Glass (Paper Back) (scratches, dust, soil, etc copyir.com) copyir.com 4 copyir.com Check if Scanner Unit (Paper Back) detects HP correctly copyir.com 5 copyir.com Replace the Scanner Unit (Paper Back) copyir.com 6 copyir.com Replace the Reader Controller PCB copyir.com
E315-000E Image process device error
Software error of image process device was detected copyir.com 1 copyir.com Disconnect and then connect the connector on the Main Controller PCB 2 (including SDRAM) copyir.com 2 copyir.com Replace the SDRAM copyir.com 3 copyir.com Replace the HDD copyir.com 4 copyir.com Replace the Main Controller PCB 2 copyir.com
E350 System error Contact the service company office
E351-0000 Main Controller PCB 2 communication error 1 copyir.com Disconnect and then connect the connector of the Main Controller PCB 2 copyir.com 2 copyir.com Replace the Main Controller PCB 2 copyir.com
E354 System error Contact the service company office
E355 System error Contact the service company office
E400-0001 Communication error between Reader Controller PCB and DF Unit 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit copyir.com 3 copyir.com Replace the Cable between Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com 5 copyir.com Replace the DF Driver PCB copyir.com
E400-0002 Communication error between Reader Controller PCB and DF Unit 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit copyir.com 3 copyir.com Replace the Cable between Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com 5 copyir.com Replace the DF Driver PCB copyir.com
E400-0003 Disconnection of the Flat Cable between the Reader Controller PCB and DF Driver PCB
Connection of the Flat Cable between the Reader Controller PCB and DF Driver PCB could not be detected copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader Controller PCB and DF Driver PCB (Signal Cable and Power Supply Cable), and check that the Cables are not open-circuit copyir.com 3 copyir.com Replace the cable between Reader Controller PCB and DF Driver PCB copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com 5 copyir.com Replace the DF PCB copyir.com
E401-0001 Pickup error
Pickup Unit is not returned to the home position copyir.com 1 copyir.com Check that Pickup Unit Lifter HP Sensor flag moves smoothly copyir.com 2 copyir.com Check the connection between DF Driver PCB and Pickup Unit Lifter HP Sensor, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the operation of Pickup Motor copyir.com (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 9 copyir.com Then, set FEEDER > FUNCTION > MTR-ON copyir.com) 4 copyir.com Replace the DF Driver PCB copyir.com
E401-0002 Pickup error
Pickup Unit does not move from the home position copyir.com 1 copyir.com Check that Pickup Unit Lifter HP Sensor flag moves smoothly copyir.com 2 copyir.com Check the connection between DF Driver PCB and Pickup Unit Lifter HP Sensor, and check that the Cable is not open-circuit copyir.com 3 copyir.com Check the operation of Pickup Motor copyir.com (Set the service mode: FEEDER > FUNCTION > MTR-CHK > 9 copyir.com Then, set FEEDER > FUNCTION > MTR-ON copyir.com) 4 copyir.com Replace the DF Driver PCB copyir.com
E407-0001 Tray Lifter Motor error
Tray HP Sensor does not detect ON or OFF within specified time copyir.com 1 copyir.com Check that after Lifter is lifted fully, it is located in the correct position copyir.com (Check the engagement with the Gear copyir.com) 2 copyir.com Check the connection between Tray HP Sensor and DF Driver PCB, and check that the Cable is not opencircuit copyir.com 3 copyir.com Check the operation of Tray Lifter Motor copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com 5 copyir.com Replace the Tray Lifter Motor copyir.com
E407-0002 Tray Lifter Motor error
Paper Face Detection Sensor when Lifter is being lifted does not become ON within specified time copyir.com 1 copyir.com Check that after Lifter is lifted fully, it is located in the correct position copyir.com (Check the engagement with the Gear copyir.com) 2 copyir.com Check the Tray Lifter Motor, and also check whether shifting operation is performed normally copyir.com 3 copyir.com Check the connection between Paper Face Detection Sensor and DF Driver PCB, and check that the Cable is not open-circuit copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com 5 copyir.com Replace the Tray Lifter Motor copyir.comr
E412-0005 Failure in the drive of the DF Drive Cooling Fan
The DF Cooling Fan was not driven copyir.com 1 copyir.com Disconnect and then connect the connector copyir.com 2 copyir.com Check if the cable is open circuit copyir.com 3 copyir.com Replace the fan copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com
E412-0006 DF Cooling Fan kept rotating
The DF Cooling Fan is not stopped copyir.com (Signal is still being sent copyir.com) 1 copyir.com Disconnect and then connect the connector copyir.com 2 copyir.com Check if the cable is open circuit copyir.com 3 copyir.com Replace the fan copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com
E413-0001 DF Disengagement Motor error
Lead Roller 1 disengagement error 1 copyir.com Open the ADF Front Cover, and then check the operation of active Disengagement Motor copyir.com 2 copyir.com Check the physical position of Disengaging HP Sensor and its flag copyir.com 3 copyir.com Check that the Cable of Disengaging HP Sensor is not open-circuit copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com
E413-0002 DF Disengagement Motor error
Lead Roller 1 disengagement error 1 copyir.com Open the ADF Front Cover, and then check the operation of active Disengagement Motor copyir.com 2 copyir.com Check the physical position of Disengaging HP Sensor and its flag copyir.com 3 copyir.com Check that the Cable of Disengaging HP Sensor is not open-circuit copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com
E413-0011 DF Disengagement Motor error
Lead Roller 2 disengagement error 1 copyir.com Open the ADF Front Cover, and then check the operation of active Disengagement Motor copyir.com 2 copyir.com Check the physical position of Disengaging HP Sensor and its flag copyir.com 3 copyir.com Check that the Cable of Disengaging HP Sensor is not open-circuit copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com
E413-0012 DF Disengagement Motor error
Lead Roller 2 disengagement error 1 copyir.com Open the ADF Front Cover, and then check the operation of active Disengagement Motor copyir.com 2 copyir.com Check the physical position of Disengaging HP Sensor and its flag copyir.com 3 copyir.com Check that the Cable of Disengaging HP Sensor is not open-circuit copyir.com 4 copyir.com Replace the DF Driver PCB copyir.com
E423-0001 DF Unit SDRAM error (This error occurs on Duplex Color Image Reader Unit-B1 only)
SDRAM access error 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Controller, and check that the Cable is not open-circuit copyir.com 3 copyir.com Replace the Reader Controller PCB copyir.com
E423-0002 DF Unit SDRAM error (This error occurs on Duplex Color Image Reader Unit-B1 only)
SDRAM Verify error 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the connection between Reader and Controller, and check that the Cable is not open-circuit copyir.com 3 copyir.com Replace the Reader Controller PCB copyir.com
E490-0001 Different DF model
Installed DF is not the supported DF copyir.com 1 copyir.com Using the service mode, check if the installed DF model is the same model which was set in the service mode copyir.com 2 copyir.com Check the connection between Reader Controller PCB and DF Driver PCB, and check that the Cable is not open-circuit copyir.com 3 copyir.com Replace the DF Driver PCB copyir.com 4 copyir.com Replace the Reader Controller PCB copyir.com
E500-0000 Communication error
Communication between the controller of the connected device and the Finisher Controller is suspended copyir.com 1 copyir.com The finisher controller PCB is faulty copyir.com 2 copyir.com The host machine DC Controller PCB (UN1) is faulty copyir.com
E500-0001 Communication error
Communication between the controller of the connected device and the Finisher Controller is suspended copyir.com 1 copyir.com The finisher controller PCB is faulty copyir.com 2 copyir.com The host machine DC Controller PCB (UN1) is faulty copyir.com
E503-0002 Communication error
Communication between the Saddle Controller and the Finisher Controller is suspended copyir.com 1 copyir.com The wiring between the finisher controller PCB and saddle controller PCB is faulty copyir.com 2 copyir.com The finisher controller PCB is faulty copyir.com 3 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E503-0003 Communication error
Communication between the Punch Controller and the Finisher Controller is suspended copyir.com 1 copyir.com The wiring between the finisher controller PCB and host machine DC Controller PCB (UN1) is faulty copyir.com 2 copyir.com The punch controller PCB is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com 4 copyir.com The host machine DC Controller PCB (UN1) is faulty copyir.com
E505-0001 EEPROM error
The checksum for the finisher controller EEPROM data has an error copyir.com Failure of Finisher Controller PCB copyir.com
E505-0002 EEPROM error
The checksum for the punch controller EEPROM data has an error copyir.com 1 copyir.com Failure of Punch Controller PCB copyir.com
E509-0001 The combination error of the host machine and finisher
The unconformed finisher is equipped with the host machine copyir.com 1 copyir.com The miss-combination of the host machine and finisher 2 copyir.com The finisher controller PCB is fault copyir.com 3 copyir.com The host machine controller PCB is faulty copyir.com
E514-8001 Rear end assist home position error
The stapler does not leave the rear end assist home position when the rear end assist motor has been driven for 3 seconds copyir.com 1 copyir.com The rear end assist home position sensor (PI109) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and rear end assist motor is faulty copyir.com 3 copyir.com The end assist mechanism is faulty copyir.com 4 copyir.com The rear end assist motor (M109) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E514-8002 Rear end assist home position error
The stapler does not return to the rear end assist home position when the rear end assist motor has been driven for 3 seconds copyir.com 1 copyir.com The rear end assist home position sensor (PI109) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and rear end assist motor is faulty copyir.com 3 copyir.com The end assist mechanism is faulty copyir.com 4 copyir.com The rear end assist motor (M109) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E519-0002 Gear change home position error
The gear change home position sensor does not turn ON when the gear change motor has been driven for 387 pulses copyir.com 1 copyir.com The gear change home position sensor (PI117) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and gear change motor is faulty copyir.com 3 copyir.com The gear change mechanism is faulty copyir.com 4 copyir.com The gear change motor (M110) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E519-8001 Gear change home position error
The gear change home position sensor does not turn OFF when the gear change motor has been driven for 387 pulses copyir.com 1 copyir.com The gear change home position sensor (PI117) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and gear change motor is faulty copyir.com 3 copyir.com The gear change mechanism is faulty copyir.com 4 copyir.com The gear change motor (M110) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E520-0001 Shift Motor fails to move from HP
At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M4) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Shift Roller HP Sensor (S2) Connector is physically removed copyir.com 4 copyir.com Check if the Shift Roller HP Sensor (S2) failure occurs copyir.com
E520-0002 Shift Motor fails to return to HP
At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M4) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Shift Roller HP Sensor (S2) Connector is physically removed copyir.com 4 copyir.com Check if the Shift Roller HP Sensor (S2) failure occurs copyir.com
E530-8001 Front aligning plate home position error
The aligning plate does not leave the aligningplate front home position sensor when thealignment plate front motor has been driven for 4 seconds 1 copyir.com The front aligning plate home position sensor (PI106) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and front aligning plate motor is faulty copyir.com 3 copyir.com The front aligning plate is faulty copyir.com 4 copyir.com The front aligning plate motor (M103) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E530-8002 Front aligning plate home position error
The aligning plate does not return to aligning plate front home position sensor when the alignment plate front motor has been driven for 4 seconds copyir.com 1 copyir.com The front aligning plate home position sensor (PI106) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and front aligning plate motor is faulty copyir.com 3 copyir.com The front aligning plate is faulty copyir.com 4 copyir.com The front aligning plate motor (M103) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E531-8001 Staple home position error
Stapler fails to move from the staple home position although the Staple Motor is driven for a specified period of time copyir.com 1 copyir.com The wiring between the finisher controller PCB and stapler is faulty copyir.com 2 copyir.com The stapler is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E531-8002 Staple home position error
Stapler fails to move from the staple home position although the Staple Motor is driven for a specified period of time copyir.com 1 copyir.com The wiring between the finisher controller PCB and stapler is faulty copyir.com 2 copyir.com The stapler is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E532-0001 STP Move Motor fails to return to HP
At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M1) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Stapler Move HP Sensor (S10) Connector is physically removed copyir.com 4 copyir.com Check if the Stapler Move HP Sensor (S10) failure occurs copyir.com
E532-0002 STP Move Motor fails to move from HP
At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M1) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Stapler Move HP Sensor (S10) Connector is physically removed copyir.com 4 copyir.com Check if the Stapler Move HP Sensor (S10) failure occurs copyir.com
E532-8001 Stapler shift home position error
The stapler does not leave the stapler shifthome position when the stapler shift motor hasbeen driven for 5 seconds copyir.com 1 copyir.com The stapler drive home position sensor (PI110) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and stapler shift motor is faulty copyir.com 3 copyir.com The stapler shift base is faulty copyir.com 4 copyir.com The stapler shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E532-8002 Stapler shift home position error
The stapler does not return to the stapler shift home position when the stapler shift motor has been driven for 20 seconds copyir.com 1 copyir.com The stapler drive home position sensor (PI110) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and stapler shift motor is faulty copyir.com 3 copyir.com The stapler shift base is faulty copyir.com 4 copyir.com The stapler shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E535-8001 Swing home position error
The stapler does not leave the swing home position when the swing motor has been driven for 3 seconds copyir.com 1 copyir.com The swing home position sensor (PI105) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and swing motor is faulty copyir.com 3 copyir.com The swing mechanism is faulty copyir.com 4 copyir.com The swing motor (M106) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E535-8002 Swing home position error
The stapler does not return to the swing home position when the swing motor has bee driven for 3 seconds copyir.com 1 copyir.com The swing home position sensor (PI105) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and swing motor is faulty copyir.com 3 copyir.com The swing mechanism is faulty copyir.com 4 copyir.com The swing motor (M106) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E537-8001 Rear aligning plate home position error
The aligning plate does not leave the aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds copyir.com 1 copyir.com The aligning plate rear home position sensor (PI107) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and aligning plate rear motor is faulty copyir.com 3 copyir.com The rear aligning plate is faulty copyir.com 4 copyir.com The rear aligning plate motor (M104) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E537-8002 Rear aligning plate home position error
The aligning plate does not return to aligning plate rear home position sensor when the alignment plate rear motor has been driven for 4 seconds 1 copyir.com The aligning plate rear home position sensor (PI107) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and aligning plate rear motor is faulty copyir.com 3 copyir.com The rear aligning plate is faulty copyir.com 4 copyir.com The rear aligning plate motor (M104) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E540-0001 Tray Lift Motor timeout error
Unable to complete the operation even after the specified period of time during initial rotation copyir.com When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error copyir.com 1 copyir.com Check if the Motor (M11) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Stack Tray Clock Sensor (S14) Connector is physically removed copyir.com 4 copyir.com Check if the Stack Tray Clock Sensor (S14) failure occurs copyir.com
E540-0005 Tray Lift Motor clock error
At initial rotation, when the Tray Lift Motor rotates and clock input is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M11) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Stack Tray Clock Sensor (S14) Connector is physically removed copyir.com 4 copyir.com Check if the Stack Tray Clock Sensor (S14) failure occurs copyir.com
E540-8001 Tray 1 time out error
If the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds copyir.com If the tray does not move to other area when tray 1 shift motor is driven for 5 seconds copyir.com 1 copyir.com The tray 1 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 1 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 1 shift motor (M107) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E540-8002 Tray 1 shift area error
The dangerous area is reached before the tray 1 paper surface sensor detects paper surface during the paper surface detection operation copyir.com A discontinuous area is detected during tray operation copyir.com 1 copyir.com The tray 1 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 1 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 1 shift motor (M107) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E540-8003 Swing guide switch/Staple safety switch error
The swing guide switch or staple safety switch is activated while the tray is operating copyir.com 1 copyir.com The tray 1 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 1 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 1 shift motor (M107) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E540-8004 The tray 1 shift motor clock error
The FG input cannot be detected when the tray 1 shift motor has been driven for 0 copyir.com2 second copyir.com 1 copyir.com The tray 1 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 1 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 1 shift motor (M107) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E540-8005 The tray 1 shift motor speed error
The lock detection signal turns OFF 150 ms after the lock detection signal turned ON copyir.com 1 copyir.com The tray 1 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 1 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 1 shift motor (M107) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E540-8006 The tray 1 shift motor acceleration error
The lock detection signal does not turn ON when the tray 1 shift motor has been driven for 1 second copyir.com 1 copyir.com The tray 1 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 1 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 1 shift motor (M107) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E540-8007 The tray 1 shift motor error
The lock detection signal does not turn OFF when the tray 1 shift motor is at a stop copyir.com 1 copyir.com The tray 1 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 1 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 1 shift motor (M107) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E542-0001 Additional Tray Lift Motor timeout error
Unable to complete the operation even after the specified period of time during initial rotation copyir.com When the Motor remains in the same area for the specified period of time and the same symptom occurs again after the first retry, it is detected as an error copyir.com 1 copyir.com Check if the Motor (M12) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Additional Tray Clock Sensor (S23) Connector is physically removed copyir.com 4 copyir.com Check if the Additional Tray Clock Sensor (S23) failure occurs copyir.com
E542-0005 Additional Tray Lift Motor clock error
At initial rotation, when the Tray Lift Motor rotates and clock signal is not detected within the specified period of time, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M12) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Additional Tray Clock Sensor (S23) Connector is physically removed copyir.com 4 copyir.com Check if the Additional Tray Clock Sensor (S23) failure occurs copyir.com
E542-8001 Tray 2 time out error
If the tray does not return to home position when the tray 1 shift motor is driven for 25 seconds copyir.com If the tray does not move to other area when tray 2 shift motor is driven for 5 seconds copyir.com 1 copyir.com The Tray 2 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 2 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The Tray 2 shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E542-8002 Tray 2 shift area error
The upper limit area is reached before the tray 2 paper surface sensor 1 detects the paper surface during paper surface detection operation copyir.com A discontinuous area is detected during tray operation copyir.com During evacuation operation, arrival at the area beyond the tray 2 paper surface sensor 2 is detected before this sensor detects paper surface copyir.com 1 copyir.com The tray 2 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 2 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 2 shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E542-8004 The tray 2 shift motor clock error
The FG input cannot be detected when the tray 2 shift motor has been driven for 0 copyir.com2 second copyir.com 1 copyir.com The Tray 2 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 2 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The Tray 2 shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E542-8005 The tray 2 shift motor speed error
The lock detection signal turns OFF 150 ms after the lock detection signal turned ON copyir.com 1 copyir.com The tray 2 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 2 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 2 shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E542-8006 The tray 2 shift motor acceleration error
The lock detection signal does not turn ON when the tray 2 shift motor has been driven for 1 second copyir.com 1 copyir.com The tray 2 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 2 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 2 shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E542-8007 The tray 2 shift motor error
The lock detection signal does not turn OFF when the tray 2 shift motor is at a stop copyir.com 1 copyir.com The tray 2 shift area sensor PCB is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and tray 2 shift motor is faulty copyir.com 3 copyir.com The tray up/down mechanism is faulty copyir.com 4 copyir.com The tray 2 shift motor (M105) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E567-0001 Shift Roller Release Motor fails to move from HP
At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M5) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Shift Roller Release Sensor (S3) Connector is physically removed copyir.com 4 copyir.com Check if the Shift Roller Release Sensor (S3) failure occurs copyir.com
E567-0002 Shift Roller Release Motor fails to return to HP
At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M5) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Shift Roller Release Sensor (S3) Connector is physically removed copyir.com 4 copyir.com Check if the Shift Roller Release Sensor (S3) failure occurs copyir.com
E56F-0001 Entrance Roller Release/Stopper HP Motor fails to move from HP
At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M6) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physically removed copyir.com 4 copyir.com Check if the Entrance Roller Release/Stopper HP Sensor (S5) failure occurs copyir.com
E56F-0002 Entrance Roller Release/Stopper HP Motor fails to return to HP
At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M6) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Entrance Roller Release/Stopper HP Sensor (S5) Connector is physically removed copyir.com 4 copyir.com Check if the Entrance Roller Release/Stopper HP Sensor (S5) failure occurs copyir.com
E571-0001 Gripper Open/Close Motor fails to move from HP
At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M7) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Gripper Arm HP Sensor (S13) Connector is physically removed copyir.com 4 copyir.com Check if the Gripper Unit HP Sensor (S7) failure occurs copyir.com
E571-0002 Gripper Open/Close Motor fails to return to HP
At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M7) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Gripper Arm HP Sensor (S13) Connector is physically removed copyir.com 4 copyir.com Check if the Gripper Unit HP Sensor (S7) failure occurs copyir.com
E575-0001 Gripper Unit Move Motor fails to move from HP
At initial rotation, when the Motor rotates for specified period of time and cannot move from HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M2) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Gripper Unit HP Sensor (S7) Connector is physically removed copyir.com 4 copyir.com Check if the Gripper Unit HP Sensor (S7) failure occurs copyir.com
E575-0002 Gripper Unit Move Motor fails to return to HP
At initial rotation, when the Motor rotates for specified period of time and cannot return to HP, it is detected as an error if the same symptom occurs again after the first retry copyir.com 1 copyir.com Check if the Motor (M2) Connector is physically removed copyir.com 2 copyir.com Check if the Motor failure occurs copyir.com 3 copyir.com Check if the Gripper Unit HP Sensor (S7) Connector is physically removed copyir.com 4 copyir.com Check if the Gripper Unit HP Sensor (S7) failure occurs copyir.com
E584-0002 Shutter home position error
The stapler does not return to the shutter home position when the stack ejection motor has been driven for 3 seconds copyir.com 1 copyir.com The shutter home position sensor (PI113) is faulty copyir.com 2 copyir.com The shutter mechanism is faulty copyir.com 3 copyir.com The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) is faulty copyir.com 4 copyir.com The finisher controller PCB is faulty copyir.com
E584-8001 Shutter home position error
The stapler does not leave the shutter home position when the stack ejection motor has been driven for 30 seconds copyir.com 1 copyir.com The shutter home position sensor (PI113) is faulty copyir.com 2 copyir.com The wiring between the finisher controller PCB and stack ejection motor, and between the finisher controller PCB and shutter clutch is faulty copyir.com 3 copyir.com The shutter mechanism is faulty copyir.com 4 copyir.com The stack ejection motor (M102), shutter clutch (CL101), ang stack ejection lower roller clutch (CL102) is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E590-8001 Punch home position error
The puncher does not detect the punch home position sensor when the puncher motor has been driven for 20 msec copyir.com 1 copyir.com The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty copyir.com 2 copyir.com The wiring between the punch controller PCB and sensor is faulty copyir.com 3 copyir.com The punch mechanism is faulty copyir.com 4 copyir.com The punch controller PCB is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E590-8002 Punch home position error
After the motor has been stopped at time of punch motor initialization, the puncher does not detect punch home position sensor copyir.com 1 copyir.com The punch home position sensor (PI63) and punch motor clock sensor (PI62) is faulty copyir.com 2 copyir.com The wiring between the punch controller PCB and sensor is faulty copyir.com 3 copyir.com The punch mechanism is faulty copyir.com 4 copyir.com The punch controller PCB is faulty copyir.com 5 copyir.com The finisher controller PCB is faulty copyir.com
E591-8001 Punch scrap empty error
The voltage of the light received is 2 copyir.com5 V or less even when the light emitting duty of the scrap full detector sensor has been increased to 66% or more copyir.com 1 copyir.com The wiring between the scrap full detector PCB and punch controller PCB is faulty copyir.com 2 copyir.com The scrap full detector PCB is faulty copyir.com 3 copyir.com The punch controller PCB is faulty copyir.com 4 copyir.com The finisher controller PCB is faulty copyir.com
E591-8002 Punch scrap full detection error
The voltage of the light received is 2 copyir.com0 V or more even when the light emitting duty of the scrap full detector sensor has been decreased to 0% copyir.com 1 copyir.com The scrap full detector PCB is faulty copyir.com 2 copyir.com The punch controller PCB is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E592-8001 Trailing edge sensor error
The voltage of the light received is 3 copyir.com0 V or less even when the light emitting duty of the trailing edge sensor (LED5,PTR5) has been increased to 66% or more copyir.com 1 copyir.com The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty copyir.com 2 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 3 copyir.com The punch controller PCB is faulty copyir.com 4 copyir.com The finisher controller PCB is faulty copyir.com
E592-8002 Trailing edge sensor error
The voltage of the light received is 2 copyir.com0 V or more even when the light emitting duty of the trailing edge sensor has been decreased to 0% copyir.com 1 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 2 copyir.com The punch controller PCB is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E592-8003 Horizontal registration sensor 1 error
The voltage of the light received is 2 copyir.com5 V or less even when the light emitting duty of the horizontal registration sensor 1 (LED1,PTR1) has been increased to 66% or more copyir.com 1 copyir.com The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty copyir.com 2 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 3 copyir.com The punch controller PCB is faulty copyir.com 4 copyir.com The finisher controller PCB is faulty copyir.com
E592-8004 Horizontal registration sensor 1 error
The voltage of the light received is 2 copyir.com0 V or more even when the light emitting duty of the horizontal registration sensor 1 (LED1,PTR1) has been decreased to 0% copyir.com 1 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 2 copyir.com The punch controller PCB is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E592-8005 Horizontal registration sensor 2 error
The voltage of the light received is 2 copyir.com5 V or less even when the light emitting duty of the horizontal registration sensor 2 (LED2,PTR2) has been increased to 66% or more copyir.com 1 copyir.com The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty copyir.com 2 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 3 copyir.com The punch controller PCB is faulty copyir.com 4 copyir.com The finisher controller PCB is faulty copyir.com
E592-8006 Horizontal registration sensor 2 error
The voltage of the light received is 2 copyir.com0 V or more even when the light emitting duty of the horizontal registration sensor 2 (LED2,PTR2) has been decreased to 0% copyir.com 1 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 2 copyir.com The punch controller PCB is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E592-8007 Horizontal registration sensor 3 error
The voltage of the light received is 2 copyir.com5 V or less even when the light emitting duty of the horizontal registration sensor 3 (LED3,PTR3) has been increased to 66% or more copyir.com 1 copyir.com The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty copyir.com 2 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 3 copyir.com The punch controller PCB is faulty copyir.com 4 copyir.com The finisher controller PCB is faulty copyir.com
E592-8008 Horizontal registration sensor 3 error
The voltage of the light received is 2 copyir.com0 V or more even when the light emitting duty of the horizontal registration sensor 3 (LED3,PTR3) has been decreased to 0% copyir.com 1 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 2 copyir.com The punch controller PCB is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E592-8009 Horizontal registration sensor 4 error
The voltage of the light received is 2 copyir.com5 V or less even when the light emitting duty of the horizontal registration sensor 4 (LED4,PTR4) has been increased to 66% or more copyir.com 1 copyir.com The wiring between the LED PCB/photosensor PCB and punch controller PCB is faulty copyir.com 2 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 3 copyir.com The punch controller PCB is faulty copyir.com 4 copyir.com The finisher controller PCB is faulty copyir.com
E592-800A Horizontal registration sensor 4 error
The voltage of the light received is 2 copyir.com0 V or more even when the light emitting duty of the horizontal registration sensor 4 (LED4,PTR4) has been decreased to 0% copyir.com 1 copyir.com The LED PCB and photosensor PCB is faulty copyir.com 2 copyir.com The punch controller PCB is faulty copyir.com 3 copyir.com The finisher controller PCB is faulty copyir.com
E593-8001 Horizontal registration home position error
At time of horizontal registration motor initialization, the punch slide unit does not leave the horizontal home position sensor even when it has been driven for 9 mm copyir.com 1 copyir.com The horizontal registration home position (PI61) is faulty copyir.com 2 copyir.com The wiring between the punch controller PCB and sensor is faulty copyir.com 3 copyir.com The horizontal registration mechanism is faulty copyir.com 4 copyir.com The horizontal registration motor (M62) is faulty copyir.com 5 copyir.com The punch controller PCB is faulty copyir.com 6 copyir.com The finisher controller PCB is faulty copyir.com
E593-8002 Horizontal registration home position error
At time of horizontal registration motor initialization, the punch slide unit does not return to the horizontal registration home position sensor even when the unit has been driven for 37 mm copyir.com 1 copyir.com The horizontal registration home position (PI61) is faulty copyir.com 2 copyir.com The wiring between the punch controller PCB and sensor is faulty copyir.com 3 copyir.com The horizontal registration mechanism is faulty copyir.com 4 copyir.com The horizontal registration motor (M62) is faulty copyir.com 5 copyir.com The punch controller PCB is faulty copyir.com 6 copyir.com The finisher controller PCB is faulty copyir.com
E5F0-8001 Paper positioning plate home position error
The paper positioning plate home positio sensor does not turn ON when the paper positioning plate motor has been driven for 1500 pulses copyir.com 1 copyir.com The paper positioning plate home position sensor (PI7) is faulty copyir.com 2 copyir.com The positioning plate drive mechanism is faulty copyir.com 3 copyir.com The paper positioning plate motor (M4) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F0-8002 Paper positioning plate home position error
The paper positioning plate home position sensor does not turn OFF when the paper positioning plate motor has been driven for 300 pulses copyir.com 1 copyir.com The paper positioning plate home position sensor (PI7) is faulty copyir.com 2 copyir.com Open circuit of the Harness between Finisher Controller PCB and Stack Delivery Motor & between Finisher Controller PCB and Shutter Open/Close Clutch 3 copyir.com The positioning plate drive mechanism is faulty copyir.com 4 copyir.com The paper positioning plate motor (M4) is faulty copyir.com 5 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F1-8001 Paper folding motor lock error
The feed speed of the paper fold roller reaches 5 mm/sec or less copyir.com 1 copyir.com The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty copyir.com 2 copyir.com The paper folding roller drive mechanism is faulty copyir.com 3 copyir.com The paper folding motor (M2) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F1-8002 Paper positioning plate home position error
The status of Paper Fold Home Position Sensor does not change although the Paper Fold Motor is driven for a specified period of time copyir.com 1 copyir.com The paper folding motor clock sensor (PI4) and paper folding home position sensor (PI21) is faulty copyir.com 2 copyir.com The paper folding roller drive mechanism is faulty copyir.com 3 copyir.com The paper folding motor (M2) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F2-8001 Guide home position error
The guide home position sensor does not turn ON when the guide motor has been driven for 700 pulses copyir.com 1 copyir.com The guide home position sensor (PI13) is faulty copyir.com 2 copyir.com The guide plate drive mechanism is faulty copyir.com 3 copyir.com The guide Motor (M3) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F2-8002 Guide home position error
The guide home position sensor does not turn OFF when the guide motor has been driven for 50 pulses copyir.com 1 copyir.com The guide home position sensor (PI13) is faulty copyir.com 2 copyir.com The guide plate drive mechanism is faulty copyir.com 3 copyir.com The guide Motor (M3) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F3-8001 Aligning plate home position error
The aligning plate home position sensor does not turn ON when the aligning plate motor has been driven for 500 pulses copyir.com 1 copyir.com The aligning plate home position sensor (PI5) is faulty copyir.com 2 copyir.com The aligning plate drive mechanism is faulty copyir.com 3 copyir.com The aligning motor (M5) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F3-8002 Aligning plate home position error
The aligning plate home position sensor does not turn OFF when the aligning plate motor has been driven for 50 pulses copyir.com 1 copyir.com The aligning plate home position sensor (PI5) is faulty copyir.com 2 copyir.com The aligning plate drive mechanism is faulty copyir.com 3 copyir.com The aligning motor (M5) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F4-8001 Stitcher (rear) home position error
The stitching home position sensor does not turn ON when the stitch motor (rear) has been driven backward for 0 copyir.com5 sec copyir.com 1 copyir.com The stitcher home position sensor (rear) (SW5) is faulty copyir.com 2 copyir.com The stitcher (rear) is faulty copyir.com 3 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F4-8002 Stitcher (rear) home position error
The stitching home position sensor does not turn OFF when the stitch motor (rear) has been driven forward for 0 copyir.com5 sec copyir.com 1 copyir.com The stitcher home position sensor (rear) (SW5) is faulty copyir.com 2 copyir.com The stitcher (rear) is faulty copyir.com 3 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F5-8001 Stitcher (front) home position error
The stitching home position sensor does not turn ON when the stitch motor (front) has been driven forward for 0 copyir.com5 sec copyir.com 1 copyir.com The stitcher home position sensor (front) (SW7) is faulty copyir.com 2 copyir.com The stitcher (front) is faulty copyir.com 3 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F5-8002 Stitcher (front) home position error
The stitching home position sensor does not turn OFF when the stitch motor (front) has been driven backward for 0 copyir.com5 sec copyir.com 1 copyir.com The stitcher home position sensor (front) (SW7) is faulty copyir.com 2 copyir.com The stitcher (front) is faulty copyir.com 3 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F6-8001 Paper pushing plate home position error
The paper pushing plate home position sensor does not turn ON when the paper pushing plate motor has been driven for 0 copyir.com5 sec copyir.com 1 copyir.com The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty copyir.com 2 copyir.com The paper pushing plate drive mechanism is faulty copyir.com 3 copyir.com The paper pushing plate motor (M8) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F6-8002 Paper pushing plate home position error
The paper pushing plate home position sensor does not turn OFF when the paper pushing plate motor has been driven for 150 ms copyir.com 1 copyir.com The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty copyir.com 2 copyir.com The paper pushing plate drive mechanism is faulty copyir.com 3 copyir.com The paper pushing plate motor (M8) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F6-8003 Paper pushing plate motor clock error
The number of pulses detected by the paper pushing plate motor clock sensor is 6 pulses or less copyir.com 1 copyir.com The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty copyir.com 2 copyir.com The paper pushing plate drive mechanism is faulty copyir.com 3 copyir.com The paper pushing plate motor (M8) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F6-8004 Pushing position error
The paper pushing plate leading edge position sensor does not turn ON when the paper pushing plate motor has been driven for 0 copyir.com1 sec copyir.com 1 copyir.com The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty copyir.com 2 copyir.com The paper pushing plate drive mechanism is faulty copyir.com 3 copyir.com The paper pushing plate motor (M8) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E5F6-8005 Pushing position error
The paper pushing plate leading edge position sensor does not turn OFF when the paper pushing plate motor has been driven for 0 copyir.com5 sec copyir.com 1 copyir.com The paper pushing plate home position sensor (PI14), paper pushing plate top position sensor (PI15), and paper pushing plate motor clock sensor (PI1) is faulty copyir.com 2 copyir.com The paper pushing plate drive mechanism is faulty copyir.com 3 copyir.com The paper pushing plate motor (M8) is faulty copyir.com 4 copyir.com The saddle stitcher controller PCB is faulty copyir.com
E602 Error in HDD
E604-0512 Faulty/insufficient image memory (Main Controller PCB1)
No necessary memory at Main Controller PCB 1 Make the Memory capacity at Main Controller PCB 1 as indicated by 0512 copyir.com
E604-1024 Faulty/insufficient image memory (Main Controller PCB1)
No necessary memory at Main Controller PCB 1 Make the Memory capacity at Main Controller PCB 1 as indicated by 1024 copyir.com
E604-1536 Faulty/insufficient image memory (Main Controller PCB1)
No necessary memory at Main Controller PCB 1 Make the Memory capacity at Main Controller PCB 1 as indicated by 1536 copyir.com
E610-0001 The Encryption Board does not exist copyir.com
No Encryption Board was detected copyir.com 1 copyir.com Check that the Encryption Board is installed properly copyir.com (Perform the installation procedure) 2 copyir.com Replace the Encryption Board copyir.com
E611-0000 Error code to prevent repeated retransmission at power down during fax transmission
When the power is down during fax transmission, this machine resends the fax at the next power-on copyir.com However, the operation (retransmission => rebooting => retransmission) might be repeated due to the damage on SRAM at the power down copyir.com To prevent this symptom, this error code is displayed when this operation is repeated in a short term copyir.com 1 copyir.com Execute service mode > COPIER> FUNCTION > CLEAR > FXTX-CLR copyir.com (This service mode can be used only when the System is ver copyir.com 30 copyir.com30 or later) 2 copyir.com Turn OFF and then ON the main power switch copyir.com [Points to Note When Clearing MN-CON] Execution of clearing MN-COM deletes all data in Address Book, Forwarding Settings, Settings/Registration (Preferences), Adjustment/Maintenance, Function Settings, Set Destination, Management Settings, TPM Settings, etc copyir.com Before execution of this operation, ask user to back up the data and get approval for this operation copyir.com When clearing MN-CON while any login application other than Default Authentication is, error such as not displayed login screen occurred copyir.com In this case, access SMS once and switch login application to Default Authentication to recover to the normal status copyir.com
E613-0512 Faulty/insufficient image memory (Main Controller PCB2)
No necessary memory at Main Controller PCB 2 Make the Memory capacity at Main Controller PCB 2 as indicated by 0512 copyir.com
E613-1024 Faulty/insufficient image memory (Main Controller PCB2)
No necessary memory at Main Controller PCB 2 Make the Memory capacity at Main Controller PCB 2 as indicated by 1024 copyir.com
E613-1536 Faulty/insufficient image memory (Main Controller PCB2)
No necessary memory at Main Controller PCB 2 Make the Memory capacity at Main Controller PCB 2 as indicated by 1536 copyir.com
E615-0001 Self test error of encryption module
A self test of the Ipsec Board was conducted, and an error was detected copyir.com The encryption module is broken copyir.com Upgrade the system after HDD format copyir.com When this error occurs, normal network communication cannot be guaranteed copyir.com
E674-0001 Failure in communication of FAX board
Error is detected for specified number of times in communication with FAX board copyir.com 1 copyir.com Check the connection between FAX Board and Main controller PCB copyir.com 2 copyir.com Replace the FAX Board copyir.com 3 copyir.com Replace the Main Controller PCB copyir.com (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)
E674-0004 Failure in communication of FAX board
Failure in access of the modem IC which is used with OnBoardFax 1 copyir.com Check the connection between FAX Board and Main controller PCB copyir.com 2 copyir.com Replace the FAX Board copyir.com 3 copyir.com Replace the Main Controller PCB copyir.com (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)
E674-0008 Failure in communication of FAX board
Failure in access of the port IC that is be used with OnBoardFax 1 copyir.com Check the connection between FAX Board and Main controller PCB copyir.com 2 copyir.com Replace the FAX Board copyir.com 3 copyir.com Replace the Main Controller PCB copyir.com (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)
E674-000C Failure in communication of FAX board
Failure is detected in access of the modem IC and port IC that are used with OnBoardFax 1 copyir.com Check the connection between FAX Board and Main controller PCB copyir.com 2 copyir.com Replace the FAX Board copyir.com 3 copyir.com Replace the Main Controller PCB copyir.com (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)
E674-0010 Failure in communication of FAX board
Failure in opening of the timer device to be used with OnBoard Fax Replace the Main Controller PCB copyir.com (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)
E674-0011 Failure in communication of FAX board
Failure in starting of the timer device which is used with OnBoardFax Replace the Main Controller PCB copyir.com (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)
E674-0030 Failure in communication of FAX board
Error in checksum of USB-FAX MAINROM Get in the download mode from the Service Mode when the power is turned ON and execute downloading of USBFAX MAINROM copyir.com
E674-0100 Failure in communication of FAX board
Logging was failed after completion of fax communication copyir.com Turn OFF and then ON the power copyir.com The logs collected so far are deleted copyir.com
E674-0200 Failure in communication of FAX board
An error occurred when accessing the HDD copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Format and upgrade the entire HDD copyir.com 3 copyir.com Replace the HDD copyir.com 4 copyir.com Replace the Main Controller PCB copyir.com (Main Controller PCB 2 for 1-line Fax Board, and Main Controller PCB 1 for 2-/3-/4-line Fax Board)
E677-0010 Failure in Print Server
Failure was detected in operation of the CPU fan on the print server copyir.com 1 copyir.com Replace the board of the print server copyir.com 2 copyir.com Reinstall the Print Server
E677-0080 Failure in Print Server
Error is detected at the Mother Board check when print server is started copyir.com 1 copyir.com Check the cable connection and turn OFF and then ON the power copyir.com 2 copyir.com Reenter the job copyir.com 3 copyir.com Reinstall the print server copyir.com
E710-0001 Error in initialization of IPC (Ctrl)
Failed to be at ready status within 3 sec after IPC chip has been started copyir.com Check the connection between DC Controller PCB and Finisher, and check that the Cable is not open-circuit copyir.com
E711-0001 Error in register of IPC (Ctrl)
Set 4 errors within 1 copyir.com5 sec in register IPC chip copyir.com Check the cable copyir.com
E711-0002 Error in IPC communication
Initial communication error with the Finisher Check the connector connected to the Finisher copyir.com
E713-0001 Error in IPC communication
When receiving retransmission request for 3 times in a row copyir.com Check the connector connected to the Finisher copyir.com
E713-0002 Error in IPC communication
When detecting CRC error at transmission copyir.com Check the connector connected to the Finisher copyir.com
E713-0004 Error in IPC communication
When not receiving data for more than specified time Check the connector connected to the Finisher copyir.com
E713-0008 Error in IPC communication
When checksum of the received data is not correct copyir.com Check the connector connected to the Finisher copyir.com
E713-0010 Error in UFDI communication
Neither ACK nor NAK is returned for specified times in a row copyir.com Check the connector connected to the Finisher copyir.com
E713-0011 Error in UFDI communication
NAK is returned for specified times in a row copyir.com Check the connector connected to the Finisher copyir.com
E713-0020 UFDI communication error
BCC of the reception data is invalid for specified number of times in a row copyir.com Check the connection of the Connector with Finisher copyir.com
E713-0021 Error in UFDI communication
Timeout before the completion of reception for specified times in a row copyir.com Check the connector connected to the Finisher copyir.com
E713-0022 Error in UFDI communication
Undefined error for specified times in a row at reception copyir.com Check the connector connected to the Finisher copyir.com
E719-0001 Error in Coin Vendor copyir.com
Error in starting of the CoinVendor – The Coin Vendor, which should have been connected before the power was turned OFF, is not connected when the power is turned ON copyir.com Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit copyir.com Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment copyir.com (To prevent the misuse by removing the charging management equipment, this error code is displayed copyir.com)
E719-0002 Error in Coin Vendor copyir.com
Error in IPC when CoinVendor is running copyir.com – In the case of disconnection of IPC or an error in which IPC communication failed to be recovered copyir.com – When disconnection of the pickup delivery signal is detected copyir.com – When illegal connection is detected (short-circuit with Tx and Rx of IPC) Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit copyir.com Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment copyir.com (To prevent the misuse by removing the charging management equipment, this error code is displayed copyir.com)
E719-0003 Error in Coin Vendor copyir.com
– In the case of communication error with the coin vendor while obtaining the unit price at start-up copyir.com Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit copyir.com Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment copyir.com (To prevent the misuse by removing the charging management equipment, this error code is displayed copyir.com)
E719-0011 Error in Coin Vendor copyir.com
Error in starting of NewCardReader – NewCardReader, which should have been connected before the power was turned OFF, is not connected when the power is turned ON copyir.com Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit copyir.com Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment copyir.com (To prevent the misuse by removing the charging management equipment, this error code is displayed copyir.com)
E719-0012 Error in Coin Vendor copyir.com
Error in IPC when NewCardReader is running copyir.com – In the case of disconnection of IPC or an error in which IPC communication failed to be recovered copyir.com Check the connection between charging management equipment and machine, and check that the Cable is not open-circuit copyir.com Clear the error while the charging management equipment is connected to operate and when switching to the operation without charging management equipment copyir.com (To prevent the misuse by removing the charging management equipment, this error code is displayed copyir.com)
E719-0031 Error in serial communication at the start of the New Card Reader
Failure in communication with the serial New Card Reader at start-up copyir.com – Check if the cable of the serial New Card Reader is disconnected copyir.com – Take out the serial New Card Reader copyir.com – COPIER > Function > CLEAR > CARD – COPIER > Function > CLEAR > ERR
E719-0032 Error in serial communication at the start of the New Card Reader
Communication failed in the middle of the operation although communication with the serial New Card Reader was successful at start-up copyir.com – Check if the cable of the serial New Card Reader is disconnected copyir.com
E720-0001 Error due to non-compatible Finisher
Non-compatible Finisher was connected copyir.com Connect either the Staple Finisher-J1 or Saddle Stitch Finisher-J1 copyir.com
E730-1001 Error in PDL software
Initialization error copyir.com 1 copyir.com Execute the PDL reset process copyir.com 2 copyir.com Turn OFF and then ON the power copyir.com
E730-100A Error in PDL software
Fatal system error occurs copyir.com 1 copyir.com Execute the PDL reset process copyir.com 2 copyir.com Turn OFF and then ON the power copyir.com
E730-A006 Error in PDL communication
PDL fails to respond copyir.com No response from PDL due to Controller firmware, not installed, etc copyir.com 1 copyir.com Execute the PDL reset process copyir.com 2 copyir.com Turn OFF and then ON the power copyir.com 3 copyir.com Check the connection of Main Controller PCB 2 copyir.com 4 copyir.com Reinstall the controller firmware copyir.com 5 copyir.com Replace the Main Controller PCB 1 copyir.com
E730-A007 Mismatch in PDL version
Mismatch of version between the control software of the host machine and PDL control software copyir.com Execute overall system format and installation copyir.com
E730-B013 Error in PDL embedded font
Font data is corrupted copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Reinstall the system copyir.com 3 copyir.com Execute overall system format and installation copyir.com
E730-C000 Error in initialization
An error, such as memory acquisition failure, occurs at initialization copyir.com Execute overall system format and installation copyir.com Replace the Main Controller PCB1 copyir.com
E730-C001 Error in HDD access
An error occurs at HDD access copyir.com Execute overall system format and installation copyir.com Replace the HDD copyir.com Replace the Main Controller PCB 2 copyir.com Replace the Main Controller PCB 1 copyir.com
E731-3000 Error in Main Controller PCB 2
Unable to recognize the SURF Board copyir.com 1 copyir.com Check the connection of the Main Controller PCB 2 copyir.com 2 copyir.com Replace the Main Controller PCB 2 copyir.com 3 copyir.com Replace the Main Controller PCB 1 copyir.comPCB 1 copyir.com
E731-3001 Error in Main Controller PCB 2
Failure of SURF initialization copyir.com 1 copyir.com Check the connection of the Main Controller PCB 2 copyir.com 2 copyir.com Replace the Main Controller PCB 2 copyir.com 3 copyir.com Replace the Main Controller PCB 1 copyir.comPCB 1 copyir.com
E731-3002 Error in Main Controller PCB 2
Failure of SURF initialization copyir.com 1 copyir.com Check the connection of the Main Controller PCB 2 copyir.com 2 copyir.com Replace the Main Controller PCB 2 copyir.com 3 copyir.com Replace the Main Controller PCB 1 copyir.comPCB 1 copyir.com
E731-3015 Error in Main Controller PCB 2
Video data is not transmitted to CL1-G even though there is no problem in the software copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Replace the Main Controller PCB 2 copyir.com 3 copyir.com Replace the Main Controller PCB 1 copyir.com
E732-0001 Error in scanner communication
Error in DDI-S communication 1 copyir.com Check the connector connecting to the Scanner copyir.com 2 copyir.com Check the power of the Scanner ->whether to perform initialization at start-up? 3 copyir.com Replace the Rcon, the Scanner Board or the Main controller PCB 2 copyir.com
E732-0021 Error in scanner communication
Error in DDI-S communication 1 copyir.com Check the connector connecting to the Scanner copyir.com 2 copyir.com Check the power of the Scanner ->whether to perform initialization at start-up? 3 copyir.com Replace the Rcon, the Scanner Board or the Main controller PCB 2 copyir.com
E732-0021 Error in scanner communication
Error in DDI-S communication 1 copyir.com Check the connector connecting to the Scanner copyir.com 2 copyir.com Check the power of the Scanner ->whether to perform initialization at start-up? 3 copyir.com Replace the Rcon, the Scanner Board or the Main controller PCB 2 copyir.com
E732-8888 ADF setting error
ADF which was not the one set in service mode was detected copyir.com Turn OFF and then ON the power copyir.com At restart, select COPIER> OPTION> CUSTOM> SCANTYPE, and change the setting to the setting of ADF which is currently installed copyir.com
E733-0000 Error in printer communication
Communication with the printer failed at start-up copyir.com 1 copyir.com Check the connector connecting to the Printer copyir.com 2 copyir.com Check the power of the Printer -> whether to perform initialization at start-up? 3 copyir.com Replace the Dcon or the Main controller PCB 2 copyir.com
E733-0001 Error in printer communication
Error in DDI-P communicatione 1 copyir.com Check the connector connecting to the Printer copyir.com 2 copyir.com Check the power of the Printer -> whether to perform initialization at start-up? 3 copyir.com Replace the Dcon or the Main Controller PCB 2 copyir.com
E733-0002 Error in printer communication
Error in DDI-P communication 1 copyir.com Check the connector connecting to the Printer copyir.com 2 copyir.com Check the power of the Printer -> whether to perform initialization at start-up? 3 copyir.com Replace the Dcon or the Main Controller PCB 2 copyir.com
E740-0002 Failure in Ethernet Board
Incorrect MAC address Replace the LAN card copyir.com
E740-0003 Failure in Ethernet Board
Incorrect MAC address Replace the LAN card copyir.com
E744-0001 Failure in language file
Mismatched version between the HDD and the Bootable Reinstall the correct language file using SST or USB memory reinstall the entire software copyir.com
E744-0002 Failure in language file
Oversized language file in HDD Format the HDD and reinstall the software because there can be more than necessary language files copyir.com
E744-0003 Failure in language file
Unable to find the language which should be switched and described in Config copyir.comtxt in the HDD copyir.com Reinstall the software copyir.com
E744-0004 Failure in language file
Unable to switch to the language in the HDD copyir.com Reinstall the software copyir.com
E744-2000 Controller firmware mismatch
Invalid controller firmware was detected copyir.com This error normally does not occur copyir.com This error occurs when using the HDD which was used with another model copyir.com Replace the HDD with the one which was originally installed or a new one for the model copyir.com
E744-4000 Model information mismatch
Mismatch of model information between the Main Controller PCB 1 and the DC Controller is detected copyir.com This error occurs only when replacing the DC Controller copyir.com By returning the original PCB, this error can be recovered copyir.com (If other error code is displayed, see the corresponding error code copyir.com) If it is not recovered, replace the DC Controller to a new one copyir.com DC Controller PCB does not have model information at the time of shipment copyir.com Model information is written when installing the PCB to the host machine copyir.com Therefore, the DC Controller PCB which was installed to imageRUNNER ADVANCE C5250 can be installed only to imageRUNNER ADVANCE C5250 copyir.com
E746-0011 Voice Board error
Because both the voice composition board and the composition recognition board are inserted copyir.com Insert only 1 board of the appropriate voice board copyir.com
E746-0021 Image Analysis Board error
Self-check NG of Image Analysis Board (PCB used for PCAM) 1 copyir.com Replace the Image Analysis Board (PCB used for PCAM) 2 copyir.com Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2) copyir.com Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power copyir.com
E746-0022 Image Analysis Board error
Different version of Image Analysis Board (PCB used for PCAM) 1 copyir.com Update the firmware of the Option Board copyir.com 2 copyir.com Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2) copyir.com Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power copyir.com
E746-0023 Image Analysis Board error
No response from Image Analysis Board (PCB used for PCAM) 1 copyir.com Check to see if the Option Board is properly inserted copyir.com 2 copyir.com Turn OFF and then ON the power copyir.com 3 copyir.com If the above measure does not solve the problem, replace the Option Board copyir.com 4 copyir.com Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2) copyir.com Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power copyir.com
E746-0024 Image Analysis Board error
Failure in behavior of Image Analysis Board (PCB used for PCAM) 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com If the above measure does not solve the problem, replace the Option Board copyir.com 3 copyir.com Remove the Image Analysis Board and go to the following service mode: COPIER>OPTION>LCNSTR> ST-JBLK (Lv2) copyir.com Change the value of ST-JBLK from 1 to 0, and turn OFF and then ON the main power copyir.com
E746-0031 TPM error
Error in hardware Replace the TPM chip copyir.com
E746-0032 TPM error
Mismatched data in TPM Format the system copyir.com Format the HDD using SST or USB memory, and download the system software copyir.com For details, see Chapter 6: Upgrading copyir.com For your reference, the method using USB memory is described below copyir.com 1 copyir.com Prepare the USB memory which system software was registered copyir.com 2 copyir.com Execute the following service mode: COPIER>FUNCTION>SYSTEM>DOWNLOAD to enter the download mode copyir.com 3 copyir.com Insert the USB memory to the equipment copyir.com 4 copyir.com Execute [4]: Format HDD in the main menu copyir.com 5 copyir.com After formatting is completed, the machine reboots automatically and starts with the download mode copyir.com 6 copyir.com Execute [1]: Upgrade (Auto) in the main menu copyir.com 7 copyir.com System software is downloaded and the machine restarts automatically copyir.com
E746-0033 TPM error
Error that can be recovered When the TPM key was backed up, it can be restored copyir.com 1 copyir.com Connect the USB memory which stores the TPM key copyir.com 2 copyir.com Go to Management Settings > Data Management > TPM Settings, and then click Restore TPM Key copyir.com 3 copyir.com Enter the password set at backup operation copyir.com 4 copyir.com When the restoration completion screen is displayed, click OK copyir.com Remove the USB memory, and turn OFF and then ON the main power copyir.com When the TPM key was not backed up: Formatting the system is required copyir.com
E746-0034 TPM auto recovery error
The error occurs when clearing HDD while TPM setting is ON copyir.com It is recovered by turning OFF and then ON the power copyir.com
E746-0035 TPM version error
TPM which cannot be used in this machine was installed copyir.com Install the supported TPM copyir.com
E747 Error in Main Controller PCB2 1 copyir.com Check contact of ScanI/F cable copyir.com Check contact of the Bypass PCB or Open I/F PCB copyir.com Check contact of SDRAM at Main Controller PCB2 copyir.com 2 copyir.com Replace the Bypass PCB or Open I/F PCB 3 copyir.com Replace the SDRAM at Main Controller PCB2 4 copyir.com Replace the Main Controller PCB2 5 copyir.com Replace the HDD (replace the new encryption board)
E748-2010 Error in Flash PCB
Unable to find the IPL (startup program) copyir.com Contact to the sales companies copyir.com
E748-2011 Error in Flash PCB
Unable to find the kernel copyir.com Contact to the sales companies copyir.com
E748-2012 Error in Flash PCB
Unable to mount the Linux system at starting service mode, or there is no system start script copyir.com Contact to the sales companies copyir.com
E748-2021 Error in access of Main Controller PCB 2
Necessary H/W on the Main Controller PCB 2 is not found copyir.com 1 copyir.com Clean the terminal of the Main Controller PCB 2, and disconnect and then connect it copyir.com 2 copyir.com Clean the terminal of the Main Controller PCB 1, and disconnect and then connect it copyir.com 3 copyir.com Replace the Main Controller PCB 2 copyir.com
E748-2022 Error in access of Main Controller PCB 2
Necessary H/W on the Main Controller PCB 2 is not found copyir.com 1 copyir.com Remove and then insert the Main Controller PCB 1 and the Main Controller PCB 2 copyir.com 2 copyir.com Replace the Main Controller PCB 1 and the Main Controller PCB 2 copyir.com
E748-2023 Error in access of Main Controller PCB 2
Unable to initialize the memory DDR2-SDRAM on the Main Controller PCB 2 copyir.com 1 copyir.com Clean the terminal of the DDR2-SDRAM , and disconnect and then connect it copyir.com 2 copyir.com Replace the DDR2-SDRAM copyir.com
E748-2024 Error in access of Main Controller PCB 2
CPU on the Main Controller PCB 2 fails to complete the initialization copyir.com 1 copyir.com Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM copyir.com 2 copyir.com Check power state of Main Controller PCB 2 and check around the connector copyir.com 3 copyir.com Check power state of the Riser PCB and check around the connector copyir.com 4 copyir.com Replace the Main Controller PCB 2 copyir.com 5 copyir.com Replace the Riser PCB copyir.com 6 copyir.com Replace the Main Controller PCB 1 copyir.com
E748-2025 Error in access of Main Controller PCB 2
Disconnection of the Bypass PCB was detected copyir.com Remove and then install the Bypass PCB copyir.com
E748-2026 Error in access of Main Controller PCB 2
Disconnection of the Image Processing Sub PCB was detected copyir.com Remove and then install the Image Processing Sub PCB copyir.com
E748-9000 System error Contact to the sales companies copyir.com
E749-0006 Restart direction due to configuration change
The option such as the Finisher and Paper Deck was installed or removed when all of following conditions were met and the machine configuration is changed when the main power switch is turned ON copyir.com – Settings/Registration > Preferences > Timer/Energy Settings > Quick Startup at Power-on > ON – The Main Power Switch is turned OFF – The power plug of the machine is connected to the output copyir.com – The breaker is ON It is recovered by turning OFF and then ON the main power copyir.com CAUTION This machine provides power to some PCBs even when in the main power OFF status copyir.com The power supply is not completely OFF by just turning OFF the main power switch and therefore, the machine is unable to detect a configuration change copyir.com When disconnecting and then connecting a connector, always disconnect the power plug or turn the breaker OFF copyir.com Refer to the Service Manual > Chapter 2 > External and Controls > Quick Startup for details copyir.com
E753-0001 Download Error
System Software Update Error Error occurs when updating system software of uninstalled options 1 copyir.com Check the log to find where the download error has been occurred copyir.com FIN_XX Staple Finisher-XX/Booklet Finisher-XX IFN_XX Inner Finisher-XX G3CCB Super G3 FAX Board G3CCM Super G3 FAX Board When any of the above system software is displayed, check if the target option has been installed copyir.com When the target option has not been installed: Turn OFF and then ON the main power supply to restore (since there is no system software to be updated copyir.com) copyir.com When the target option has been installed: Check if the accessory is correctly installed and if the target system software to be downloaded is for the installed option copyir.com Then download the appropriate system software again copyir.com
E760-0001 Main Controller PCB 2 internal error 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Remove and then reinstall the Main Controller PCB 2 copyir.com 3 copyir.com Disconnect and then connect the connector connected to the Main Controller PCB 2 copyir.com 4 copyir.com Replace the Main Controller PCB 2 copyir.com
E804-0000 Error in Power Supply Fan
Lock of the Power Supply Fan was detected 1 copyir.com Check power distribution to the Fan copyir.com 2 copyir.com Replace the Fan copyir.com
E805-0000 Error in Fixing Heat Exhaust Fan 2
1 copyir.com After the power of the Host Machine has been turned ON, rotation of the Fixing Heat Exhaust Fan 2 (FM2) was detected before turning ON the fan copyir.com 2 copyir.com There is no rotation signal while the Fixing Heat Exhaust Fan 2 (FM2) is rotating copyir.com 1 copyir.com Check the Fixing Heat Exhaust Fan 2 (FM2) harness (to see if the harness is caught, disconnected or physically removed) copyir.com 2 copyir.com Check the fuse of the Pickup Feed Driver PCB (UN2) copyir.com 3 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com 4 copyir.com Replace the Fixing Heat Exhaust Fan 2 (FM2) copyir.com
E805-0001 Error in Fixing Heat Exhaust Fan 1 1 copyir.com After the power of the Host Machine has been turned ON, rotation of the Fixing Heat Exhaust Fan 1 (FM1) was detected before turning ON the fan copyir.com 2 copyir.com There is no rotation signal while the Fixing Heat Exhaust Fan 1 (FM1) is rotating copyir.com
E806-0000 Error in Delivery fan 1
1 copyir.com Failure in the Connect signal when the fan was turned OFF copyir.com 2 copyir.com Failure detected while the fan is rotating copyir.com 1 copyir.com Check the fan harness (to see if the harness is caught, disconnected or physically removed) copyir.com 2 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com 3 copyir.com Replace the Delivery Fan (FM7) copyir.com
E806-0001 Error in Delivery fan 2
1 copyir.com After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan copyir.com 2 copyir.com There is no rotation signal while the fan is rotating copyir.com 1 copyir.com Check the fan harness (to see if the harness is caught, disconnected or physically removed) copyir.com 2 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com 3 copyir.com Replace the Delivery Fan 2 (FM9) copyir.com
E806-0002 Error in Secondary Transfer Exhaust Fan
1 copyir.com After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan copyir.com 2 copyir.com There is no rotation signal while the fan is rotating copyir.com 1 copyir.com Check the fan harness (to see if the harness is caught, disconnected or physically removed) copyir.com 2 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com 3 copyir.com Replace the Secondary Transfer Exhaust Fan (FM8) copyir.com
E807-0000 Error in Process cartridge fan (rear)
1 copyir.com After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan copyir.com 2 copyir.com There is no rotation signal while the fan is rotating copyir.com 1 copyir.com Check the fan harness (to see if the harness is caught, disconnected or physically removed) copyir.com 2 copyir.com Replace the Relay Board copyir.com 3 copyir.com Replace the fan copyir.com
E807-0001 Error in Process cartridge fan (front)
1 copyir.com After the power of the Host Machine has been turned ON, rotation of the fan was detected before turning ON the fan copyir.com 2 copyir.com There is no rotation signal while the fan is rotating copyir.com 1 copyir.com Check the fan harness (to see if the harness is caught, disconnected or physically removed) copyir.com 2 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com 3 copyir.com Replace the fan copyir.com
E808-0000 Error in Zero Cross
Zero Cross failed to be detected for 50ms or more while the fixing relay was ON copyir.com 1 copyir.com Replace the AC Driver (UN6) copyir.com 2 copyir.com Check the cycle of the input voltage (failure in powerperipheral area of the customer copyir.com Ask the customer to perform the power supply work) copyir.com
E811-0000 Fuse cutoff error in Process Cartridge
Fuse cannot be cut off (disconnect) although it is tried to be cut off copyir.com 1 copyir.com Turn OFF and then ON the power copyir.com 2 copyir.com Check the resistance value of the Fuse on Drum copyir.com 3 copyir.com Replace the Drum copyir.com
E811-0001 Error in 24V of the drum new/old detection copyir.com 1 copyir.com Check the FUSE_5 on the Pickup Feed Driver PCB (UN2) copyir.com 2 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com
E840-0000 Error in shutter for Fixing Edge Cooling Fan (if the HP failed to be detected when the error occurred) copyir.com
Failed to detect that the fan shutter has moved to the specified position when moving the fan shutter from anywhere other than the HP copyir.com 1 copyir.com Check the harness of the Shutter Motor (M27), the Shutter HP Sensor (PS31) and the Shutter Position Sensor (PS32) (to see if the harness is caught, disconnected or physically removed) copyir.com 2 copyir.com Replace the Pickup Feed Driver PCB (UN2) copyir.com 3 copyir.com Replace the Shutter Motor, the Shutter HP Sensor or the Shutter Position Sensor copyir.com
E880-0001 Error in Controller Fan
Fan lock of the Controller CPU cooling fan was detected Check if the connector is connected copyir.com If the connection was found OK, replace the Controller Fan 3 (FM13) copyir.com
E880-0003 Error in Controller Fan
Riser PCB Fan was detected to be locked copyir.com Check if the connector is connected copyir.com If the connection was found OK, replace the Controller Fan 1 (FM11) copyir.com
E880-0005 Error in Controller Fan
Fan lock of the HDD Cooling Fan was detected Check if the connector is connected copyir.com It the connection is OK, replace the HDD Cooling Fan (FM14) copyir.com
E881-0001 CPU abnormal temperature rising error
It was detected that CPU was 100 deg C or more copyir.com When it is detected that the temperature of the CPU is 100 deg C or more, forcible shutdown is executed copyir.com After that, the error is recorded in the error log copyir.com If the error occurred during a service visit and then occurred again: Replace the Main Controller PCB 1 copyir.com – If the error does not occur during a service visit but is found in the log: 1 copyir.com Check the space behind the host machine copyir.com If the space behind the host machine is less than 10 cm, ask the user to secure enough space copyir.com 2 copyir.com Clean the inlet on the rear of the host machine copyir.com Remove dust copyir.com
E890-0000 Environment Sensor 1 error
A communication error between the Environment Sensor 1 and DC Controller PCB was detected copyir.com 1 copyir.com Disconnect and then connect the connector of the Environment Sensor 1 (UN22) copyir.com 2 copyir.com Disconnect and then connect the connector (J104) on the DC Controller PCB copyir.com 3 copyir.com Replace the Environment Sensor 1 (UN22) copyir.com 4 copyir.com Replace the DC Controller PCB copyir.com
E890-0001 Environment Sensor 2 error
The Environment Sensor 2 detected the value higher than the specified value copyir.com 1 copyir.com Disconnect and then connect the connector of the Environment Sensor 2 (UN50) copyir.com 2 copyir.com Disconnect and then connect the connector (J104) on the DC Controller PCB copyir.com 3 copyir.com Check if the cable of the Environment Sensor 2 (UN50) is open circuit copyir.com 4 copyir.com Replace the Environment Sensor 2 (UN50) copyir.com 5 copyir.com Replace the DC Controller PCB copyir.com
E890-0002 Environment Sensor 2 error
The Environment Sensor 2 detected the value lower than the specified value 1 copyir.com Disconnect and then connect the connector of the Environment Sensor 2 (UN50) copyir.com 2 copyir.com Disconnect and then connect the connector (J104) on the DC Controller PCB copyir.com 3 copyir.com Check if the cable of the Environment Sensor 2 (UN50) is open circuit copyir.com 4 copyir.com Replace the Environment Sensor 2 (UN50) copyir.com 5 copyir.com Replace the DC Controller PCB copyir.com
E996-0071 Frequent error avoidance jam (ADF) Depending on the setting of JM-ERR-R in service mode, 010071 jam is displayed as an error copyir.com Collect log and contact to the sales companies copyir.com To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-R, and set JM-ERR-R to 0 copyir.com
E996-0CA1 Frequent error avoidance jam (PRINTER) Make 000CA1 jam to be displayed as an error by setting JM-ERR-D in service mode copyir.com Collect log and contact to the sales companies copyir.com To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0 copyir.com
E996-0CA2 Frequent error avoidance jam (PRINTER)
Error avoidance jam (PRINTER) Make 000CA2 jam to be displayed as an error by setting JM-ERR-D in service mode copyir.com Collect log and contact to the sales companies copyir.com To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0 copyir.com
E996-0CA3 Frequent error avoidance jam (PRINTER) Make 000CA3 jam to be displayed as an error by setting JM-ERR-D in service mode copyir.com Collect log and contact to the sales companies copyir.com To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0 copyir.com
E996-0CAF Frequent error avoidance jam (PRINTER) Make 000CAF jam to be displayed as an error by setting JM-ERR-D in service mode copyir.com Collect log and contact to the sales companies copyir.com To cancel the setting, select COPIER> OPTION> FNCSW> JM-ERR-D, and set JM-ERR-D to 0 copyir.com
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