کانونCanon iR Advance 4025

کانونCanon iR Advance 4025

ایرادات دستگاههای کانون براساس کد می باشد شرکت کپی ایران در نظر دارد تمامی سرویس مانوئلها و رفع ایرادات را در اختیار شما عزیزان قرار دهد.

E000-0001    Fixing Assembly low temperature error
The detected temperature of the Fixing Main Thermistor (THM1) failed to reach the specified temperature at the fixing start control   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E001-0000    Fixing Assembly high temperature error
The Fixing Main Thermistor (THM1) detected 250 degrees C or higher for 200msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E001-0001    Fixing Assembly high temperature error (hardware detection)
The hardware circuit detected overheating of the Fixing Main Thermistor (THM1) or Fixing Sub Thermistor (THM2) for 30msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E001-0002    Fixing Assembly high temperature error
The Fixing Sub Thermistor (THM2) detected 295 degrees C or higher for 200msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E002-0000    Fixing Assembly temperature rise error
1   copyir.com The Fixing Main Thermistor (THM1) detected the temperature of lower than 115 degrees C for 400msec or longer on end 6   copyir.com0 seconds later after detecting 100 degrees C   copyir.com
2   copyir.com The Fixing Main Thermistor (THM1) detected the temperature of lower than 150 degrees C for 400msec or longer on end 6   copyir.com0 seconds later after detecting 140 degrees C   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E003-0000    Fixing Assembly temperature decrease error (during printing)
1   copyir.com The Fixing Main Thermistor (THM1) detected the temperature of lower than 80 degrees C for 200msec or longer on end   copyir.com
2   copyir.com The Fixing Sub Thermistor (THM2) detected the temperature of lower than 60 degrees C for 200msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E004-0000    Thermistor disconnection detection error
The disconnection of the thermistor connector was detected for 30msec on end   copyir.com    1   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
2   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
3   copyir.com Replace the Fixing Assembly   copyir.com
4   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
5   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E010-0001    Main Motor (M2) rotation error
The lock signal was not detected for 2   copyir.com0 seconds while detecting the signal every 100msec since starting the drive of the motor   copyir.com    1   copyir.com Check the connector connection between the Main Motor (M2) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Main Motor (M2)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E010-0002    Main Motor (M2) rotation error
The lock signal was not detected 5 times in a row for 500msec while detecting the signal every 100msec during driving (after the lock signal detection)   copyir.com    1   copyir.com Check the connector connection between the Main Motor (M2) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Main Motor (M2)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E013-0000    Waste Toner Motor (M3) rotation error
The same level of the lock signal was detected 375 times in a row while detecting the signal every 2msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Waste Toner Motor (M3) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Waste Toner Motor (M3)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0001    Fixing Motor (M1) rotation error
The lock signal was not detected for 2   copyir.com0 seconds while detecting the signal every 100msec since starting the drive of the motor   copyir.com    1   copyir.com Check the connector connection between the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Motor (M1)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0002    Fixing Motor (M1) rotation error
The lock signal was not detected 5 times in a row for 500msec while detecting the signal every 100msec during driving (after the lock signal detection)   copyir.com    1   copyir.com Check the connector connection between the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Motor (M1)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0003    Fixing Motor (M1) pressure release error
The pressure release of the Fixing Assembly was not detected for 3   copyir.com0 seconds during the pressure release drive   copyir.com    1   copyir.com Check the connector connection between the Fixing Pressure Release Sensor (PS18) or the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Pressure Release Sensor (PS18)   copyir.com
3   copyir.com Replace the Fixing Motor (M1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0004    Fixing Motor (M1) pressurization error
The pressurization of the Fixing Assembly was not detected for 3   copyir.com0 seconds during the pressurization drive   copyir.com    1   copyir.com Check the connector connection between the Fixing Pressure Release Sensor (PS18) or the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Pressure Release Sensor (PS18)   copyir.com
3   copyir.com Replace the Fixing Motor (M1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E020-0000    Detection of the toner clog between the Hopper Unit and the Developing Assembly
When the Developing Assembly Toner Sensor (TS2) detected “toner-absent” and the Hopper Toner Sensor (TS1) detected “toner-present”, the Developing Assembly Toner Sensor (TS2) did not detect “toner-present” though the Hopper Motor (M6) rotated by 194 times at intervals of 1   copyir.com0 second with having turned on the Developing Cylinder Clutch (CL2)   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the rotation of the Hopper Motor Gear   copyir.com (If it is rotating, the sensor may not be detecting correctly   copyir.com In that case, perform the following to supply toner to the Developing Assembly: COPIER > FUNCTION > INSTALL > TONER-S in the Service Mode   copyir.com)
2   copyir.com Replace the Developing Assembly   copyir.com
3   copyir.com Replace the Hopper Unit   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E024-0001    Disconnection of the Developing Assembly Toner Sensor (TS2)
1   copyir.com At normal speed: The Developing Assembly Toner Sensor (TS2) signal was detected 7500 times in a row at intervals of 100msec   copyir.com
2   copyir.com At low speed: The Developing Assembly Toner Sensor (TS2) signal was detected 4500 times in a row at intervals of 100msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Developing Assembly and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Assembly   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E025-0000    Connector disconnection of the Hopper Toner Sensor (TS1)
The connection signal of the Hopper Toner Sensor (TS1) was not detected 10 times in a row for 100msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Hopper Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Hopper Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E025-0001    Bottle Motor (M5) rotation error
The same level of the Bottle Motor (M5) lock signal was detected 230 times in a row while detecting the signal every 2   copyir.com0msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Bottle Motor (M5) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Bottle Motor (M5)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E110-0001    Laser Scanner Motor rotation error
After startup of the Laser Scanner Motor, the speed lock signal of the Laser Scanner Motor was not detected although a specified period of time had passed   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E110-0002    Laser Scanner Motor rotation error
After the speed lock of the Laser Scanner Motor settled, the speed lock signal was not detected 10 times in a row at intervals of 100msec   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1
E110-0003    Laser Scanner Motor rotation error
The speed lock signal of the Laser Scanner Motor was not detected although 6   copyir.com5 seconds (when switching from low speed to normal speed) or 8   copyir.com0 seconds (when switching from normal speed to low speed) had passed   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E196-0000    EEPROM access error
During communication with EEPROM, the communication failed to retry 20 times after the communication error had occurred   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E197-0000    Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (communication data failure)
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the Main Controller PCB (PCB2) or the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E197-0003    Connector disconnection of the Laser Scanner Unit
The disconnection of the Laser Scanner Unit was detected   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the Main Controller PCB (PCB2) or the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E202-0001    CIS Unit home position detection error
The CIS HP Sensor (PS24) did not detect the CIS Unit    1   copyir.com Check the connection of the Flexible Cable between the Reader Controller PCB (PCB3) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the Flexible Cable   copyir.com
3   copyir.com Replace the CIS HP Sensor (PS24)   copyir.com
4   copyir.com Replace the Reader Motor (M10)   copyir.com
5   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
6   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E202-0002    CIS Unit home position detection error
The CIS Unit did not come off the CIS HP Sensor (PS24)   copyir.com    1   copyir.com Check the connection of the Flexible Cable between the Reader Controller PCB (PCB3) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the Flexible Cable   copyir.com
3   copyir.com Replace the CIS HP Sensor (PS24)   copyir.com
4   copyir.com Replace the Reader Motor (M10)   copyir.com
5   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
6   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E240-0000    Controller communication error
A serial communication error was detected during normal operation   copyir.com    1   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E240-0001    Controller communication error
A serial communication error was detected during printing   copyir.com    1   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E246    System error    Contact the service company office
E247    System error    Contact the service company office
E248-0000    Reader backup data read error
The verification of the reader backup data failed to match   copyir.com    1   copyir.com Check the connector connection between the Reader Controller PCB (PCB3) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E261-0000    Zero cross signal error
The zero cross signal was not detected for 500msec or longer while the relay turned to on   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection   copyir.com (All connectors on the DC Controller PCB)
2   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
E315-0007    Image process device error
JBIG encode error    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-000d    Image process device error
JBIG decode error    1   copyir.com Delete the current job   copyir.com
2   copyir.com Turn OFF and then ON the main power   copyir.com
3   copyir.com Check connection of Main Controller PCB   copyir.com
4   copyir.com Replace the DDR-SDRAM, the HDD and Main Controller PCB (PCB2) at the same time   copyir.com
E315-000e    Image process device error
Error at software decoding    1   copyir.com Delete the current job   copyir.com
2   copyir.com Turn OFF and then ON the main power   copyir.com
3   copyir.com Check connection of Main Controller PCB   copyir.com
4   copyir.com Replace the DDR-SDRAM, the HDD and Main Controller PCB (PCB2) at the same time   copyir.com
E315-000f    Image process device error
Error at MemoryCopy    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0027    Image process device error
ROTU timeout error    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0035    Image process device error
MemFill timeout error    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0100    Image process device error
PRIO overrun    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0500    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0501    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0510    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0511    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0520    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0521    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0530    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0531    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0540    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0541    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0550    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0551    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E350    System error    Contact the service company office
E351-0000    Main Controller PCB communication error    1   copyir.com Turn OFF and then ON the main power
2   copyir.com Disconnect and then connect the connector of the Main Controller PCB   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E354    System error    Contact the service company office
E355    System error    Contact the service company office
E500-0000    Communication error
As for the communication with the Finisher and the Host Machine, the retry of the communication was over the specified number of times   copyir.com    1   copyir.com Check the installation of the Host Machine and the Finisher   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Finisher Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E530-0001    Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to move from the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 10mm   copyir.com    1   copyir.com Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4)   copyir.com
2   copyir.com Replace the Front Alignment Plate HP Sensor (S4)   copyir.com
3   copyir.com Replace the Front Alignment Motor (M4)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E530-0002    Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to be detected by the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 780msec   copyir.com    1   copyir.com Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4)   copyir.com
2   copyir.com Replace the Front Alignment Plate HP Sensor (S4)   copyir.com
3   copyir.com Replace the Front Alignment Motor (M4)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E531-8001    Staple Motor (M9) error
The Stapler failed to move from the Staple HP Sensor (S11) within the staple execution time (450msec)   copyir.com    1   copyir.com Check the connector connection of the Staple Unit   copyir.com
2   copyir.com Replace the Staple Unit   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E531-8002    Staple Motor (M9) error
After execution of staple operation, the Staple Unit could not be detected by the Staple HP Sensor (S11) within 460msec although the motor was operated in the positive direction   copyir.com And then, the Staple Unit could not be detected by the Staple HP Sensor (S11) within 460msec although the motor was rotated in the negative direction   copyir.com    1   copyir.com Check the connector connection of the Staple Unit   copyir.com
2   copyir.com Replace the Staple Unit   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E537-0001    Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to move from the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 10mm   copyir.com    1   copyir.com Check the connector connection of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5)   copyir.com
2   copyir.com Replace the Rear Alignment Plate HP Sensor (S5)   copyir.com
3   copyir.com Replace the Rear Alignment Motor (M5)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E537-0002    Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to be detected by the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 760msec   copyir.com    1   copyir.com Check the connector connection of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5)   copyir.com
2   copyir.com Replace the Rear Alignment Plate HP Sensor (S5)   copyir.com
3   copyir.com Replace the Rear Alignment Motor (M5)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E540-0001    Stack Tray Shift Motor (M8) error
The Stack Tray shifting operation could not be completed although the Stack Tray Shift Motor (M8) was driven for 4   copyir.com0 seconds   copyir.com    1   copyir.com Check the connector connection of the Stack Tray Paper Height Sensor (S9) or the Stack Tray Shift Motor (M8)   copyir.com
2   copyir.com Replace the Stack Tray Paper Height Sensor (S9)   copyir.com
3   copyir.com Replace the Stack Tray Shift Motor (M8)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E575-0001    Gripper Motor (M7) error
When the Gripper Motor (M7) was driven, the Gripper failed to move from the Gripper HP Sensor (S7) although the Gripper Encoder Sensor (S8) detected the rotation of 100 clocks   copyir.com    1   copyir.com Check the connector connection of the Gripper HP Sensor (S7), Gripper Encoder Sensor (S8) or the Gripper Motor (M7)   copyir.com
2   copyir.com Replace the Gripper HP Sensor (S7)   copyir.com
3   copyir.com Replace the Gripper Encoder Sensor (S8)   copyir.com
4   copyir.com Replace the Gripper Motor (M7)   copyir.com
5   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E575-0002    Gripper Motor (M7) error
The Gripper failed to be detected by the Gripper HP Sensor (S7) although the Gripper Motor (M7) was driven for specified times (1   copyir.com7 seconds at initialization or 1   copyir.com4 seconds at normal operation)   copyir.com    1   copyir.com Check the connector connection of the Gripper HP Sensor (S7) or the Gripper Motor (M7)   copyir.com
2   copyir.com Replace the Gripper HP Sensor (S7)   copyir.com
3   copyir.com Replace the Gripper Motor (M7)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E575-0004    Gripper Motor (M7) clock error
When the Gripper Motor (M7) was driven, the Gripper Encoder Sensor (S8) detected the rotation of 400 clocks or more   copyir.com    1   copyir.com Check the connector connection of the Gripper Encoder Sensor (S8) or the Gripper Motor (M7)   copyir.com
2   copyir.com Replace the Gripper Encoder Sensor (S8)   copyir.com
3   copyir.com Replace the Gripper Motor (M7)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E577-0001    Paddle Motor (M3) error
The Paddle failed to move from the Paddle HP Sensor (S3) although the Paddle Motor (M3) was driven for 175 steps   copyir.com    1   copyir.com Check the connector connection of the Paddle HP Sensor (S3) or the Paddle Motor (M3)   copyir.com
2   copyir.com Replace the Paddle HP Sensor (S3)   copyir.com
3   copyir.com Replace the Paddle Motor (M3)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E577-0002    Paddle Motor (M3) error
The Paddle failed to be detected by the Paddle HP Sensor (S3) although the Paddle Motor (M3) was driven for 2   copyir.com0 seconds   copyir.com    1   copyir.com Check the connector connection of the Paddle HP Sensor (S3) or the Paddle Motor (M3)   copyir.com
2   copyir.com Replace the Paddle HP Sensor (S3)   copyir.com
3   copyir.com Replace the Paddle Motor (M3)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E583-0001    Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide failed to move from the Tray Auxiliary Guide HP Sensor (S6) although the Tray Auxiliary Guide Motor (M6) was driven for 30mm   copyir.com    1   copyir.com Check the connector connection of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6)   copyir.com
2   copyir.com Replace the Tray Auxiliary Guide HP Sensor (S6)   copyir.com
3   copyir.com Replace the Tray Auxiliary Guide Motor (M6)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E583-0002    Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide failed to be detected by the Tray Auxiliary Guide HP Sensor (S6) although the Tray Auxiliary Guide Motor (M6) was driven for 1   copyir.com8 seconds    1   copyir.com Check the connector connection of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6)   copyir.com
2   copyir.com Replace the Tray Auxiliary Guide HP Sensor (S6)   copyir.com
3   copyir.com Replace the Tray Auxiliary Guide Motor (M6)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E602    File system error on the HDD
E604-0512    Image memory is faulty or insufficient
512MB memory needs to be installed (insufficient memory for the model)    1   copyir.com Install a 512MB or larger main memory
E604-1024    Image memory is faulty or insufficient
1024MB memory needs to be installed (insufficient memory for the model)    1   copyir.com Install a 1024MB or larger main memory
E604-1536    Image memory is faulty or insufficient
1536MB memory needs to be installed (insufficient memory for the model)    1   copyir.com Install a 1536MB or larger main memory
E611-0000    An error code to prevent repeated resend due to power shutdown during FAX transmission
Repeated rebooting and resending in a short period of time    1   copyir.com Clear the FAX job information   copyir.com
Execute the following: COPIER > FUNCTION > CLEAR > FXTX-CLR
2   copyir.com Turn OFF and ON the main power   copyir.com
E613-0512    Image memory is faulty or insufficient
No necessary memory at Main Controller PCB    Make a 512MB memory at Main Controller PCB (PCB2)   copyir.com
E613-1024    Image memory is faulty or insufficient
No necessary memory at Main Controller PCB    Make a 1024MB memory at Main Controller PCB (PCB2)   copyir.com
E613-1536    Image memory is faulty or insufficient
No necessary memory at Main Controller PCB    Make a 1536MB memory at Main Controller PCB (PCB2)   copyir.com
E614    Flash PCB detection error
E674-0001    FAX Board communication error
The specified number of errors was detected with FAX Board communication    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0004    FAX Board communication error
Error in access of the modem IC used by FAX    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0008    FAX Board communication error
Error in access of the port IC used by OnBoardFax    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-000C    FAX Board communication error
An error was detected in access of the modem IC or port IC used by Fax    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0010    FAX Board communication error
Error in timer device to be used by FAX at activation    1   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0011    FAX Board communication error
Error when the timer device to be used by FAX is started    1   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0030    FAX Board communication error
Checksum error of USB-FAX MAINROM    When the power is turned ON, get in the download mode from service mode to execute downloading of USBFAX MAINROM   copyir.com
E674-0100    FAX Board communication error
After completion of fax communication, writing of the communication information (log) failed, and the log cannot be read   copyir.com    Turn OFF and then ON the power   copyir.com Points to note) All the previous communication information will be cleared   copyir.com
E674-0200    HDD access error
An error occurred when accessing the HDD   copyir.com    1   copyir.com Turn OFF and then ON the power   copyir.com 2   copyir.com System all format and installation 3   copyir.com Replace the HDD   copyir.com 4   copyir.com Replace the Main Controller PCB   copyir.com
E677-0003    Print server error
Error is detected by checking of the mother board at startup of the print server    1   copyir.com Check cable connection and turn ON the power again   copyir.com
2   copyir.com Reinstall the printer server   copyir.com
E711-0001    Communication error (retransmission request reception error)
Communication between the Host Machine and the Finisher was lost   copyir.com    1   copyir.com Check the installation of the Host Machine and the Finisher   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Finisher Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E713-0000    Error in communication with the Finisher (communication retry failure)
The communication did not connect again although the error retry was executed after failing to communicate with the Finisher   copyir.com    1   copyir.com Check the installation of the Host Machine and the Finisher   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Finisher Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E716-0000    Error in communication with the Cassette Module
The communication did not connect again although the error retry was executed after failing to communicate with the Cassette Module   copyir.com    1   copyir.com Check the installation of the Host Machine and the Cassette Module   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Cassette Module Controller PCB (PCB101)   copyir.com
3   copyir.com Replace the Cassette Module Controller PCB (PCB101)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E719-0001    Coin vendor error
Error when the coin vendor is started
– The Coin Vendor, which must have been connected before the power was turned OFF, is not connected when the power is turned ON    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0002    Coin vendor error
IPC error at coin vendor operation
– Open circuit of IPC, unable to recover the IPC communication
– When open circuit of the pickup/delivery signal cable is detected
– Invalid connection is detected    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0003    Coin vendor error
– Communication error with the coin manager occurs during unit price acquisition at startup   copyir.com    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0004    Coin vendor error
The coin vendor was connected to a model that does not support the coin vendor    1   copyir.com Disconnect the coin vendor   copyir.com
E719-0011    Coin vendor error
Error when the NewCardReader is started
– The NewCardReader, which must have been connected before the power was turned OFF, is not connected when the power is turned ON   copyir.com)    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0012    Coin vendor error
IPC error at NewCardReader operation
Open circuit of IPC, unable to recover the IPC communication    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0031    Serial communication error when the NewCardReader is started
Unable to start communication with the Serial NewCardReader at startup    1   copyir.com Check if the cable of Serial NewCardReader is open circuit   copyir.com
2   copyir.com Remove the Serial NewCardReader   copyir.com
COPIER > Function > CLEAR > CARD
COPIER > Function > CLEAR > ERR
E719-0032    Serial communication error after the NewCardReader was started
Although communication with the Card Reader was possible at startup, it became unavailable in the middle of communication    Check if the NewCardReader cable is open circuit
E730-1001    PDL software erro
rInitialization error    1   copyir.com PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer)   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
E730-100A    PDL software error
Systematic fatal error occurs    1   copyir.com PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer)   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
E730-A006    PDL communication error
No reply from PDL   copyir.com No reply from PDL due to failure or absence of the controller firmware    1   copyir.com PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer)   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
3   copyir.com Check connection of Main Controller PCB   copyir.com
4   copyir.com Reinstall the controller firmware   copyir.com
5   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E730-A007    Mismatched PDL version
Mismatch in version of the control software between the host machine and the PDL   copyir.com    System all format and installation   copyir.com
E730-B013    PDL embedded font error
Broken font data    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com Reinstall the system using SST or USB   copyir.com
3   copyir.com System all format and reinstall the system using SST or USB   copyir.com
E730-C000    Initialization error
An error, such as failure in memory retrieval at startup, occurs    1   copyir.com System all format and installation   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E730-C001    HDD access error
An error occurs when accessing to the HDD    1   copyir.com Start in safe mode to format the HDD (all the data in the HDD is erased)   copyir.com
2   copyir.com Replace the HDD   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3000    Error in Main Controller PCB
Unable to recognize the Surf board    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3001    Error in Main Controller PCB
Failure in Surf initialization    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3002    Error in Main Controller PCB
Failure in Surf initialization    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3015    Error in Main Controller PCB
Although it works normally at the software side, there is no video data into CL1-G    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E732-0010    Scanner communication error
Vertical Synchronizing signal detection error    1   copyir.com Check the connection of the Connector with the Reader   copyir.com 2   copyir.com Check the power of the Reader (check if the initialization operation is executed at startup)   copyir.com 3   copyir.com Replace the Reader Relay PCB   copyir.com 4   copyir.com Replace the Main Controller PCB   copyir.com
E740-0002    Ethernet Board error
Invalid MAC address    1   copyir.com Replace the LAN card
E740-0003    Ethernet Board error
Invalid MAC address    1   copyir.com Replace the LAN card
E743-0000    DDI communication error
SCI error, reception data NG, reception timeout, SEQ timeout error    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com Check connection of the cable between the Reader and the Controller   copyir.com
3   copyir.com Check voltage (+24V and +12V) on the Reader Controller PCB   copyir.com
4   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
5   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E744    Language file error
E746-0021    Engine ID error
Self-check error of Image Analysis Board (HW board used for PCAM)    1   copyir.com Replace the Image Analysis Board (HW board used for PCAM)   copyir.com
2   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0022    Engine ID error
Wrong version of Image Analysis Board    1   copyir.com Update the firmware of the Image Analysis Board   copyir.com
2   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0023    Engine ID error
No reply from the Image Analysis Board    1   copyir.com Check if the Image Analysis Board is correctly installed   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
3   copyir.com If the problem is not fixed, replace the Option Board   copyir.com
4   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0024    Engine ID error
Operation error of the Image Analysis Board    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com If the problem is not fixed, replace the Image Analysis Board   copyir.com
3   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
(Lv2) COPIER > OPTION > LCNS-TR > ST-JBLK ; set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0031    Engine ID error
Hardware error    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com Replace the TPM PCB   copyir.com
E746-0032    Engine ID error
TPM key mismatch    Format the system
Use SST or USB memory to format the HDD, and then execute downloading of the system software   copyir.com See Chapter 6 Upgrading for details   copyir.com For reference, the method using USB memory is shown below:
1   copyir.com Prepare USB memory in which the system software was registered   copyir.com
E746-0033    Engine ID error
Mismatched data in the TPM    Recovery is available if backup of the TPM has been executed   copyir.com
1   copyir.com Connect the USB memory in which the TPM key is saved   copyir.com
2   copyir.com Management Settings > Data Management > TPM Settings; click [Restore TPM key]   copyir.com
3   copyir.com Enter the password that was specified at the time of backup work   copyir.com
4   copyir.com Once the restore completion screen is displayed, click [OK] and remove the USB memory, and then turn OFF and ON the main power switch   copyir.com
When backup of the TPM key is not executed
System format is necessary   copyir.com
Use SST or USB memory to format the HDD, and then download the system software   copyir.com
E746-0034    TPM auto recovery error
An error occurs when clearing the HDD while the TPM setting is ON    The symptom is recovered by turning OFF and then ON the power
E746-0035    TPM version error
TPM which cannot be used in this machine was installed   copyir.com    Install the supported TPM   copyir.com
E747-1201    PDL rendering error
Image processing IC error    1   copyir.com Turn OFF and then ON the power (send the data to Inc because running the data which generated an error code causes another error code)   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E748-2010    Flash PCB error
Unable to find IPL (startup program)    Replace the Flash PCB and install the system using SST or USB
E748-2021    Main Controller PCB access error
Necessary H/W on Main Controller PCB is not detected    1   copyir.com Clean the terminal of Main Controller PCB, and remove and then install Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E748-2023    Main Controller PCB access error
Unable to initialize memory DDR2-SDRAM at the Main Controller PCB    1   copyir.com Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM   copyir.com
2   copyir.com Replace the DDR2-SDRAM   copyir.com
E748-2024    Main Controller PCB access error
The CPU at the Main Controller PCB failed to complete initialization    1   copyir.com Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM   copyir.com
2   copyir.com Check power state of Main Controller PCB and check around the connector   copyir.com
3   copyir.com Replace Main Controller PCB   copyir.com
E748-9000    System error    Contact the service company office
E749-0002    Rebooting instruction due to change of MEAP configuration
There is a change in configuration that requires turning OFF and then ON the power    The symptom is recovered by turning OFF and then ON the power
E749-0003    Booting instruction due to change in mAccele configuration
There is a change in configuration that requires turning OFF and then ON the power    The symptom is recovered by turning OFF and then ON the power
E749-0005    Booting instruction due to change in hardware configuration
There is a change in configuration that requires turning OFF and then ON the power    The symptom is recovered by turning OFF and then ON the power
E749-0006    Restart direction due to configuration change   copyir.com
The option such as the Finisher and ADF was installed or removed when all of following conditions were met and the machine configuration is changed when the main power switch is turned ON   copyir.com
– Settings/Registration > Preferences > Timer/Energy Settings > Quick Startup at Power-on > ON
– The Main Power Switch is turned OFF
– The power plug of the machine is connected to the output   copyir.com    It is recovered by turning OFF and then ON the main power   copyir.com
CAUTION
This machine provides power to some PCBs even when in the main power OFF status   copyir.com
The power supply is not completely OFF by just turning OFF the main power switch and therefore, the machine is unable to detect a configuration change   copyir.com
When disconnecting and then connecting a connector, always disconnect the power plug   copyir.com
Refer to the Service Manual > Chapter 2 > External and Controls > Quick Startup for details   copyir.com
E753-0001    Downloading error
Firmware update error
This symptom occurs when trying to update the firmware of an option that is not installed    1   copyir.com Check the log to identify the location of the download error   copyir.com
Check if the target option is installed   copyir.com
When the target option is not installed:
-> The symptom is recovered by turning OFF and then ON the power (because there is nothing to update)
When the target option is installed:
-> Check if the target option is properly installed and see if the software to download is for the correct target option, and then execute downloading again   copyir.com
E804-0000    Power Supply Cooling Fan (FM4) error
When detecting a failure of the Power Supply Cooling Fan (FM4)   copyir.com    1   copyir.com Check the connector connection between the Power Supply Cooling Fan (FM4) and the AC Driver PCB (PCB4)   copyir.com
2   copyir.com Replace the Power Supply Cooling Fan (FM4)   copyir.com
E805-0000    Heat Exhaust Fan (Rear) (FM6) error
The lock signal was detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Rear) (FM6) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Rear) (FM6) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Rear) (FM6)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E805-0001    Heat Exhaust Fan (Rear) (FM6) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Rear) (FM6) was being driven   copyir.com
*The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Rear) (FM6) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Rear) (FM6)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E805-0002    Heat Exhaust Fan (Front) (FM5) error
The lock signal was detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Front) (FM5) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Front) (FM5) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Front) (FM5)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E805-0003    Heat Exhaust Fan (Front) (FM5) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Front) (FM5) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Front) (FM5) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Front) (FM5)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0000    Developing Cooling Fan (Front) (FM7) error
The lock signal was detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Front) (FM7) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Front) (FM7) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Front) (FM7)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0001    Developing Cooling Fan (Front) (FM7) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Front) (FM7) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Front) (FM7) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Front) (FM7)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0002    Developing Cooling Fan (Rear) (FM8) error
The lock signal was detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Rear) (FM8) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Rear) (FM8) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Rear) (FM8)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0003    Developing Cooling Fan (Rear) (FM8) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Rear) (FM8) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Rear) (FM8) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Rear) (FM8)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0000    Delivery Cooling Fan (Front) (FM3) error
The lock signal was detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Front) (FM3) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Front) (FM3) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Front) (FM3)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0001    Delivery Cooling Fan (Front) (FM3) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Front) (FM3) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Front) (FM3)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0003    Delivery Cooling Fan (Center) (FM2) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Center) (FM2) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Center) (FM2)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0005    Delivery Cooling Fan (Rear) (FM1) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven   copyir.com
*The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Rear) (FM1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Rear) (FM1)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E880-0001    Controller Fan error
Lock of Controller Fan is detected    Check if the connector is connected
If the connector is OK, replace Controller Fan   copyir.com
E881-0001    CPU abnormal temperature rising error
Abnormal temperature of the Main Controller CPU    1   copyir.com Send cold air to the device   copyir.com 2   copyir.com If there is a shielding object around the inlet, remove it to secure enough space   copyir.com 3   copyir.com Check the fan, and remove dust or replace the fan if it has an abnormality such as abnormal sound   copyir.com 4   copyir.com Replace the Main Controller PCB   copyir.com
E996-0071    Frequent error avoidance jam (ADF)    Depending on the setting of JM-ERR-R in service mode, “010071” jam is displayed as an error   copyir.com
Collect log and contact to the sales companies   copyir.com
To cancel the setting, select COPIER> OPTION> FNC-SW> JM-ERR-R, and set JM-ERR-R to 0
E996-0CA0    Frequent error avoidance jam (PRINTER)    Make “000CA0” jam to be displayed as an error by setting JM-ERR-D in service mode   copyir.com
Collect log and contact to the sales companies   copyir.com
To cancel the setting, select COPIER> OPTION> FNC-SW> JM-ERR-D, and set JM-ERR-D to 0E000-0001    Fixing Assembly low temperature error
The detected temperature of the Fixing Main Thermistor (THM1) failed to reach the specified temperature at the fixing start control   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E001-0000    Fixing Assembly high temperature error
The Fixing Main Thermistor (THM1) detected 250 degrees C or higher for 200msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E001-0001    Fixing Assembly high temperature error (hardware detection)
The hardware circuit detected overheating of the Fixing Main Thermistor (THM1) or Fixing Sub Thermistor (THM2) for 30msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E001-0002    Fixing Assembly high temperature error
The Fixing Sub Thermistor (THM2) detected 295 degrees C or higher for 200msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E002-0000    Fixing Assembly temperature rise error
1   copyir.com The Fixing Main Thermistor (THM1) detected the temperature of lower than 115 degrees C for 400msec or longer on end 6   copyir.com0 seconds later after detecting 100 degrees C   copyir.com
2   copyir.com The Fixing Main Thermistor (THM1) detected the temperature of lower than 150 degrees C for 400msec or longer on end 6   copyir.com0 seconds later after detecting 140 degrees C   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E003-0000    Fixing Assembly temperature decrease error (during printing)
1   copyir.com The Fixing Main Thermistor (THM1) detected the temperature of lower than 80 degrees C for 200msec or longer on end   copyir.com
2   copyir.com The Fixing Sub Thermistor (THM2) detected the temperature of lower than 60 degrees C for 200msec or longer on end   copyir.com    1   copyir.com Perform the following to clear the error: COPIER > FUNCTION > CLEAR > ERR in the Service Mode; then, turn the power switch to OFF and then ON   copyir.com
2   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
3   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
4   copyir.com Replace the Fixing Assembly   copyir.com
5   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
6   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E004-0000    Thermistor disconnection detection error
The disconnection of the thermistor connector was detected for 30msec on end   copyir.com    1   copyir.com Check the connection of the Fixing Assembly   copyir.com (Connection error of the Drawer, connector disconnection, open circuit)
2   copyir.com Check the connection between the AC Driver PCB (PCB4) and Fixing Assembly   copyir.com
3   copyir.com Replace the Fixing Assembly   copyir.com
4   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
5   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E010-0001    Main Motor (M2) rotation error
The lock signal was not detected for 2   copyir.com0 seconds while detecting the signal every 100msec since starting the drive of the motor   copyir.com    1   copyir.com Check the connector connection between the Main Motor (M2) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Main Motor (M2)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E010-0002    Main Motor (M2) rotation error
The lock signal was not detected 5 times in a row for 500msec while detecting the signal every 100msec during driving (after the lock signal detection)   copyir.com    1   copyir.com Check the connector connection between the Main Motor (M2) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Main Motor (M2)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E013-0000    Waste Toner Motor (M3) rotation error
The same level of the lock signal was detected 375 times in a row while detecting the signal every 2msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Waste Toner Motor (M3) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Waste Toner Motor (M3)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0001    Fixing Motor (M1) rotation error
The lock signal was not detected for 2   copyir.com0 seconds while detecting the signal every 100msec since starting the drive of the motor   copyir.com    1   copyir.com Check the connector connection between the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Motor (M1)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0002    Fixing Motor (M1) rotation error
The lock signal was not detected 5 times in a row for 500msec while detecting the signal every 100msec during driving (after the lock signal detection)   copyir.com    1   copyir.com Check the connector connection between the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Motor (M1)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0003    Fixing Motor (M1) pressure release error
The pressure release of the Fixing Assembly was not detected for 3   copyir.com0 seconds during the pressure release drive   copyir.com    1   copyir.com Check the connector connection between the Fixing Pressure Release Sensor (PS18) or the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Pressure Release Sensor (PS18)   copyir.com
3   copyir.com Replace the Fixing Motor (M1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E014-0004    Fixing Motor (M1) pressurization error
The pressurization of the Fixing Assembly was not detected for 3   copyir.com0 seconds during the pressurization drive   copyir.com    1   copyir.com Check the connector connection between the Fixing Pressure Release Sensor (PS18) or the Fixing Motor (M1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Fixing Pressure Release Sensor (PS18)   copyir.com
3   copyir.com Replace the Fixing Motor (M1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E020-0000    Detection of the toner clog between the Hopper Unit and the Developing Assembly
When the Developing Assembly Toner Sensor (TS2) detected “toner-absent” and the Hopper Toner Sensor (TS1) detected “toner-present”, the Developing Assembly Toner Sensor (TS2) did not detect “toner-present” though the Hopper Motor (M6) rotated by 194 times at intervals of 1   copyir.com0 second with having turned on the Developing Cylinder Clutch (CL2)   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the rotation of the Hopper Motor Gear   copyir.com (If it is rotating, the sensor may not be detecting correctly   copyir.com In that case, perform the following to supply toner to the Developing Assembly: COPIER > FUNCTION > INSTALL > TONER-S in the Service Mode   copyir.com)
2   copyir.com Replace the Developing Assembly   copyir.com
3   copyir.com Replace the Hopper Unit   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E024-0001    Disconnection of the Developing Assembly Toner Sensor (TS2)
1   copyir.com At normal speed: The Developing Assembly Toner Sensor (TS2) signal was detected 7500 times in a row at intervals of 100msec   copyir.com
2   copyir.com At low speed: The Developing Assembly Toner Sensor (TS2) signal was detected 4500 times in a row at intervals of 100msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Developing Assembly and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Assembly   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E025-0000    Connector disconnection of the Hopper Toner Sensor (TS1)
The connection signal of the Hopper Toner Sensor (TS1) was not detected 10 times in a row for 100msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Hopper Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Hopper Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E025-0001    Bottle Motor (M5) rotation error
The same level of the Bottle Motor (M5) lock signal was detected 230 times in a row while detecting the signal every 2   copyir.com0msec   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Check the connector connection between the Bottle Motor (M5) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Bottle Motor (M5)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E110-0001    Laser Scanner Motor rotation error
After startup of the Laser Scanner Motor, the speed lock signal of the Laser Scanner Motor was not detected although a specified period of time had passed   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E110-0002    Laser Scanner Motor rotation error
After the speed lock of the Laser Scanner Motor settled, the speed lock signal was not detected 10 times in a row at intervals of 100msec   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1
E110-0003    Laser Scanner Motor rotation error
The speed lock signal of the Laser Scanner Motor was not detected although 6   copyir.com5 seconds (when switching from low speed to normal speed) or 8   copyir.com0 seconds (when switching from normal speed to low speed) had passed   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E196-0000    EEPROM access error
During communication with EEPROM, the communication failed to retry 20 times after the communication error had occurred   copyir.com
* If paper is being fed, the error occurs after the paper has been delivered   copyir.com    1   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E197-0000    Laser Driver PCB communication error
Error in communication with the Laser Driver PCB (communication data failure)
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the Main Controller PCB (PCB2) or the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E197-0003    Connector disconnection of the Laser Scanner Unit
The disconnection of the Laser Scanner Unit was detected   copyir.com    1   copyir.com Check the connector connection between the Laser Scanner Unit and the Main Controller PCB (PCB2) or the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Laser Scanner Unit   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E202-0001    CIS Unit home position detection error
The CIS HP Sensor (PS24) did not detect the CIS Unit    1   copyir.com Check the connection of the Flexible Cable between the Reader Controller PCB (PCB3) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the Flexible Cable   copyir.com
3   copyir.com Replace the CIS HP Sensor (PS24)   copyir.com
4   copyir.com Replace the Reader Motor (M10)   copyir.com
5   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
6   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E202-0002    CIS Unit home position detection error
The CIS Unit did not come off the CIS HP Sensor (PS24)   copyir.com    1   copyir.com Check the connection of the Flexible Cable between the Reader Controller PCB (PCB3) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the Flexible Cable   copyir.com
3   copyir.com Replace the CIS HP Sensor (PS24)   copyir.com
4   copyir.com Replace the Reader Motor (M10)   copyir.com
5   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
6   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E240-0000    Controller communication error
A serial communication error was detected during normal operation   copyir.com    1   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E240-0001    Controller communication error
A serial communication error was detected during printing   copyir.com    1   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E246    System error    Contact the service company office
E247    System error    Contact the service company office
E248-0000    Reader backup data read error
The verification of the reader backup data failed to match   copyir.com    1   copyir.com Check the connector connection between the Reader Controller PCB (PCB3) and the Main Controller PCB (PCB2)   copyir.com
2   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E261-0000    Zero cross signal error
The zero cross signal was not detected for 500msec or longer while the relay turned to on   copyir.com
*When the same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection   copyir.com (All connectors on the DC Controller PCB)
2   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the AC Driver PCB (PCB4)   copyir.com
E315-0007    Image process device error
JBIG encode error    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-000d    Image process device error
JBIG decode error    1   copyir.com Delete the current job   copyir.com
2   copyir.com Turn OFF and then ON the main power   copyir.com
3   copyir.com Check connection of Main Controller PCB   copyir.com
4   copyir.com Replace the DDR-SDRAM, the HDD and Main Controller PCB (PCB2) at the same time   copyir.com
E315-000e    Image process device error
Error at software decoding    1   copyir.com Delete the current job   copyir.com
2   copyir.com Turn OFF and then ON the main power   copyir.com
3   copyir.com Check connection of Main Controller PCB   copyir.com
4   copyir.com Replace the DDR-SDRAM, the HDD and Main Controller PCB (PCB2) at the same time   copyir.com
E315-000f    Image process device error
Error at MemoryCopy    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0027    Image process device error
ROTU timeout error    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0035    Image process device error
MemFill timeout error    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0100    Image process device error
PRIO overrun    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check connection of Main Controller PCB   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E315-0500    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0501    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0510    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0511    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0520    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0521    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0530    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0531    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0540    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0541    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0550    Device timeout
An image synchronous signal from the Main Controller PCB to the Reader is not received within 30 seconds   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E315-0551    Device abnormal completion
An abnormal signal from the Main Controller PCB to the Reader is detected   copyir.com    1   copyir.com Turn OFF and then ON the main power   copyir.com
2   copyir.com Check the connection of the Main Controller PCB (including the flat cable)   copyir.com
3   copyir.com Replace the flat cable   copyir.com
4   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E350    System error    Contact the service company office
E351-0000    Main Controller PCB communication error    1   copyir.com Turn OFF and then ON the main power
2   copyir.com Disconnect and then connect the connector of the Main Controller PCB   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E354    System error    Contact the service company office
E355    System error    Contact the service company office
E500-0000    Communication error
As for the communication with the Finisher and the Host Machine, the retry of the communication was over the specified number of times   copyir.com    1   copyir.com Check the installation of the Host Machine and the Finisher   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Finisher Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E530-0001    Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to move from the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 10mm   copyir.com    1   copyir.com Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4)   copyir.com
2   copyir.com Replace the Front Alignment Plate HP Sensor (S4)   copyir.com
3   copyir.com Replace the Front Alignment Motor (M4)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E530-0002    Front Alignment Motor (M4) error
At initialization of the Front Alignment Plate, the Front Alignment Plate failed to be detected by the Front Alignment Plate HP Sensor (S4) although the Front Alignment Motor (M4) was driven for 780msec   copyir.com    1   copyir.com Check the connector connection of the Front Alignment Plate HP Sensor (S4) or the Front Alignment Motor (M4)   copyir.com
2   copyir.com Replace the Front Alignment Plate HP Sensor (S4)   copyir.com
3   copyir.com Replace the Front Alignment Motor (M4)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E531-8001    Staple Motor (M9) error
The Stapler failed to move from the Staple HP Sensor (S11) within the staple execution time (450msec)   copyir.com    1   copyir.com Check the connector connection of the Staple Unit   copyir.com
2   copyir.com Replace the Staple Unit   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E531-8002    Staple Motor (M9) error
After execution of staple operation, the Staple Unit could not be detected by the Staple HP Sensor (S11) within 460msec although the motor was operated in the positive direction   copyir.com And then, the Staple Unit could not be detected by the Staple HP Sensor (S11) within 460msec although the motor was rotated in the negative direction   copyir.com    1   copyir.com Check the connector connection of the Staple Unit   copyir.com
2   copyir.com Replace the Staple Unit   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E537-0001    Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to move from the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 10mm   copyir.com    1   copyir.com Check the connector connection of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5)   copyir.com
2   copyir.com Replace the Rear Alignment Plate HP Sensor (S5)   copyir.com
3   copyir.com Replace the Rear Alignment Motor (M5)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E537-0002    Rear Alignment Motor (M5) error
At initialization of the Rear Alignment Plate, the Rear Alignment Plate failed to be detected by the Rear Alignment Plate HP Sensor (S5) although the Rear Alignment Motor (M5) was driven for 760msec   copyir.com    1   copyir.com Check the connector connection of the Rear Alignment Plate HP Sensor (S5) or the Rear Alignment Motor (M5)   copyir.com
2   copyir.com Replace the Rear Alignment Plate HP Sensor (S5)   copyir.com
3   copyir.com Replace the Rear Alignment Motor (M5)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E540-0001    Stack Tray Shift Motor (M8) error
The Stack Tray shifting operation could not be completed although the Stack Tray Shift Motor (M8) was driven for 4   copyir.com0 seconds   copyir.com    1   copyir.com Check the connector connection of the Stack Tray Paper Height Sensor (S9) or the Stack Tray Shift Motor (M8)   copyir.com
2   copyir.com Replace the Stack Tray Paper Height Sensor (S9)   copyir.com
3   copyir.com Replace the Stack Tray Shift Motor (M8)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E575-0001    Gripper Motor (M7) error
When the Gripper Motor (M7) was driven, the Gripper failed to move from the Gripper HP Sensor (S7) although the Gripper Encoder Sensor (S8) detected the rotation of 100 clocks   copyir.com    1   copyir.com Check the connector connection of the Gripper HP Sensor (S7), Gripper Encoder Sensor (S8) or the Gripper Motor (M7)   copyir.com
2   copyir.com Replace the Gripper HP Sensor (S7)   copyir.com
3   copyir.com Replace the Gripper Encoder Sensor (S8)   copyir.com
4   copyir.com Replace the Gripper Motor (M7)   copyir.com
5   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E575-0002    Gripper Motor (M7) error
The Gripper failed to be detected by the Gripper HP Sensor (S7) although the Gripper Motor (M7) was driven for specified times (1   copyir.com7 seconds at initialization or 1   copyir.com4 seconds at normal operation)   copyir.com    1   copyir.com Check the connector connection of the Gripper HP Sensor (S7) or the Gripper Motor (M7)   copyir.com
2   copyir.com Replace the Gripper HP Sensor (S7)   copyir.com
3   copyir.com Replace the Gripper Motor (M7)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E575-0004    Gripper Motor (M7) clock error
When the Gripper Motor (M7) was driven, the Gripper Encoder Sensor (S8) detected the rotation of 400 clocks or more   copyir.com    1   copyir.com Check the connector connection of the Gripper Encoder Sensor (S8) or the Gripper Motor (M7)   copyir.com
2   copyir.com Replace the Gripper Encoder Sensor (S8)   copyir.com
3   copyir.com Replace the Gripper Motor (M7)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E577-0001    Paddle Motor (M3) error
The Paddle failed to move from the Paddle HP Sensor (S3) although the Paddle Motor (M3) was driven for 175 steps   copyir.com    1   copyir.com Check the connector connection of the Paddle HP Sensor (S3) or the Paddle Motor (M3)   copyir.com
2   copyir.com Replace the Paddle HP Sensor (S3)   copyir.com
3   copyir.com Replace the Paddle Motor (M3)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E577-0002    Paddle Motor (M3) error
The Paddle failed to be detected by the Paddle HP Sensor (S3) although the Paddle Motor (M3) was driven for 2   copyir.com0 seconds   copyir.com    1   copyir.com Check the connector connection of the Paddle HP Sensor (S3) or the Paddle Motor (M3)   copyir.com
2   copyir.com Replace the Paddle HP Sensor (S3)   copyir.com
3   copyir.com Replace the Paddle Motor (M3)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E583-0001    Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide failed to move from the Tray Auxiliary Guide HP Sensor (S6) although the Tray Auxiliary Guide Motor (M6) was driven for 30mm   copyir.com    1   copyir.com Check the connector connection of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6)   copyir.com
2   copyir.com Replace the Tray Auxiliary Guide HP Sensor (S6)   copyir.com
3   copyir.com Replace the Tray Auxiliary Guide Motor (M6)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E583-0002    Tray Auxiliary Guide Motor (M6) error
The Tray Auxiliary Guide failed to be detected by the Tray Auxiliary Guide HP Sensor (S6) although the Tray Auxiliary Guide Motor (M6) was driven for 1   copyir.com8 seconds    1   copyir.com Check the connector connection of the Tray Auxiliary Guide HP Sensor (S6) or the Tray Auxiliary Guide Motor (M6)   copyir.com
2   copyir.com Replace the Tray Auxiliary Guide HP Sensor (S6)   copyir.com
3   copyir.com Replace the Tray Auxiliary Guide Motor (M6)   copyir.com
4   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
E602    File system error on the HDD
E604-0512    Image memory is faulty or insufficient
512MB memory needs to be installed (insufficient memory for the model)    1   copyir.com Install a 512MB or larger main memory
E604-1024    Image memory is faulty or insufficient
1024MB memory needs to be installed (insufficient memory for the model)    1   copyir.com Install a 1024MB or larger main memory
E604-1536    Image memory is faulty or insufficient
1536MB memory needs to be installed (insufficient memory for the model)    1   copyir.com Install a 1536MB or larger main memory
E611-0000    An error code to prevent repeated resend due to power shutdown during FAX transmission
Repeated rebooting and resending in a short period of time    1   copyir.com Clear the FAX job information   copyir.com
Execute the following: COPIER > FUNCTION > CLEAR > FXTX-CLR
2   copyir.com Turn OFF and ON the main power   copyir.com
E613-0512    Image memory is faulty or insufficient
No necessary memory at Main Controller PCB    Make a 512MB memory at Main Controller PCB (PCB2)   copyir.com
E613-1024    Image memory is faulty or insufficient
No necessary memory at Main Controller PCB    Make a 1024MB memory at Main Controller PCB (PCB2)   copyir.com
E613-1536    Image memory is faulty or insufficient
No necessary memory at Main Controller PCB    Make a 1536MB memory at Main Controller PCB (PCB2)   copyir.com
E614    Flash PCB detection error
E674-0001    FAX Board communication error
The specified number of errors was detected with FAX Board communication    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0004    FAX Board communication error
Error in access of the modem IC used by FAX    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0008    FAX Board communication error
Error in access of the port IC used by OnBoardFax    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-000C    FAX Board communication error
An error was detected in access of the modem IC or port IC used by Fax    1   copyir.com Check wire connection between the FAX Board and the Main Controller PCB   copyir.com
2   copyir.com Replace the FAX Board   copyir.com
3   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0010    FAX Board communication error
Error in timer device to be used by FAX at activation    1   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0011    FAX Board communication error
Error when the timer device to be used by FAX is started    1   copyir.com Replace the Main Controller PCB (PCB2)   copyir.com
E674-0030    FAX Board communication error
Checksum error of USB-FAX MAINROM    When the power is turned ON, get in the download mode from service mode to execute downloading of USBFAX MAINROM   copyir.com
E674-0100    FAX Board communication error
After completion of fax communication, writing of the communication information (log) failed, and the log cannot be read   copyir.com    Turn OFF and then ON the power   copyir.com Points to note) All the previous communication information will be cleared   copyir.com
E674-0200    HDD access error
An error occurred when accessing the HDD   copyir.com    1   copyir.com Turn OFF and then ON the power   copyir.com 2   copyir.com System all format and installation 3   copyir.com Replace the HDD   copyir.com 4   copyir.com Replace the Main Controller PCB   copyir.com
E677-0003    Print server error
Error is detected by checking of the mother board at startup of the print server    1   copyir.com Check cable connection and turn ON the power again   copyir.com
2   copyir.com Reinstall the printer server   copyir.com
E711-0001    Communication error (retransmission request reception error)
Communication between the Host Machine and the Finisher was lost   copyir.com    1   copyir.com Check the installation of the Host Machine and the Finisher   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Finisher Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E713-0000    Error in communication with the Finisher (communication retry failure)
The communication did not connect again although the error retry was executed after failing to communicate with the Finisher   copyir.com    1   copyir.com Check the installation of the Host Machine and the Finisher   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Finisher Controller PCB (PCB1)   copyir.com
3   copyir.com Replace the Finisher Controller PCB (PCB1)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E716-0000    Error in communication with the Cassette Module
The communication did not connect again although the error retry was executed after failing to communicate with the Cassette Module   copyir.com    1   copyir.com Check the installation of the Host Machine and the Cassette Module   copyir.com
2   copyir.com Check the connector connection between the DC Controller PCB (PCB1) and the Cassette Module Controller PCB (PCB101)   copyir.com
3   copyir.com Replace the Cassette Module Controller PCB (PCB101)   copyir.com
4   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E719-0001    Coin vendor error
Error when the coin vendor is started
– The Coin Vendor, which must have been connected before the power was turned OFF, is not connected when the power is turned ON    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0002    Coin vendor error
IPC error at coin vendor operation
– Open circuit of IPC, unable to recover the IPC communication
– When open circuit of the pickup/delivery signal cable is detected
– Invalid connection is detected    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0003    Coin vendor error
– Communication error with the coin manager occurs during unit price acquisition at startup   copyir.com    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0004    Coin vendor error
The coin vendor was connected to a model that does not support the coin vendor    1   copyir.com Disconnect the coin vendor   copyir.com
E719-0011    Coin vendor error
Error when the NewCardReader is started
– The NewCardReader, which must have been connected before the power was turned OFF, is not connected when the power is turned ON   copyir.com)    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0012    Coin vendor error
IPC error at NewCardReader operation
Open circuit of IPC, unable to recover the IPC communication    Check cable connection between the charging management equipment and the host machine   copyir.com
While the charging management equipment is connected for operation, clear the error in the case of switching to the operation without the charging management equipment   copyir.com
(To prevent a misuse by removing the charging management equipment, this error code is displayed   copyir.com)
E719-0031    Serial communication error when the NewCardReader is started
Unable to start communication with the Serial NewCardReader at startup    1   copyir.com Check if the cable of Serial NewCardReader is open circuit   copyir.com
2   copyir.com Remove the Serial NewCardReader   copyir.com
COPIER > Function > CLEAR > CARD
COPIER > Function > CLEAR > ERR
E719-0032    Serial communication error after the NewCardReader was started
Although communication with the Card Reader was possible at startup, it became unavailable in the middle of communication    Check if the NewCardReader cable is open circuit
E730-1001    PDL software erro
rInitialization error    1   copyir.com PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer)   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
E730-100A    PDL software error
Systematic fatal error occurs    1   copyir.com PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer)   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
E730-A006    PDL communication error
No reply from PDL   copyir.com No reply from PDL due to failure or absence of the controller firmware    1   copyir.com PDL reset processing (user mode > function settings > printer > printer settings > utility > Reset Printer)   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
3   copyir.com Check connection of Main Controller PCB   copyir.com
4   copyir.com Reinstall the controller firmware   copyir.com
5   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E730-A007    Mismatched PDL version
Mismatch in version of the control software between the host machine and the PDL   copyir.com    System all format and installation   copyir.com
E730-B013    PDL embedded font error
Broken font data    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com Reinstall the system using SST or USB   copyir.com
3   copyir.com System all format and reinstall the system using SST or USB   copyir.com
E730-C000    Initialization error
An error, such as failure in memory retrieval at startup, occurs    1   copyir.com System all format and installation   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E730-C001    HDD access error
An error occurs when accessing to the HDD    1   copyir.com Start in safe mode to format the HDD (all the data in the HDD is erased)   copyir.com
2   copyir.com Replace the HDD   copyir.com
3   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3000    Error in Main Controller PCB
Unable to recognize the Surf board    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3001    Error in Main Controller PCB
Failure in Surf initialization    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3002    Error in Main Controller PCB
Failure in Surf initialization    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E731-3015    Error in Main Controller PCB
Although it works normally at the software side, there is no video data into CL1-G    1   copyir.com Check connection of Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E732-0010    Scanner communication error
Vertical Synchronizing signal detection error    1   copyir.com Check the connection of the Connector with the Reader   copyir.com 2   copyir.com Check the power of the Reader (check if the initialization operation is executed at startup)   copyir.com 3   copyir.com Replace the Reader Relay PCB   copyir.com 4   copyir.com Replace the Main Controller PCB   copyir.com
E740-0002    Ethernet Board error
Invalid MAC address    1   copyir.com Replace the LAN card
E740-0003    Ethernet Board error
Invalid MAC address    1   copyir.com Replace the LAN card
E743-0000    DDI communication error
SCI error, reception data NG, reception timeout, SEQ timeout error    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com Check connection of the cable between the Reader and the Controller   copyir.com
3   copyir.com Check voltage (+24V and +12V) on the Reader Controller PCB   copyir.com
4   copyir.com Replace the Reader Controller PCB (PCB3)   copyir.com
5   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E744    Language file error
E746-0021    Engine ID error
Self-check error of Image Analysis Board (HW board used for PCAM)    1   copyir.com Replace the Image Analysis Board (HW board used for PCAM)   copyir.com
2   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0022    Engine ID error
Wrong version of Image Analysis Board    1   copyir.com Update the firmware of the Image Analysis Board   copyir.com
2   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0023    Engine ID error
No reply from the Image Analysis Board    1   copyir.com Check if the Image Analysis Board is correctly installed   copyir.com
2   copyir.com Turn OFF and then ON the power   copyir.com
3   copyir.com If the problem is not fixed, replace the Option Board   copyir.com
4   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
COPIER > OPTION > LCNS-TR > ST-JBLK (Lv2); set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0024    Engine ID error
Operation error of the Image Analysis Board    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com If the problem is not fixed, replace the Image Analysis Board   copyir.com
3   copyir.com As a temporary measure, remove the Image Analysis Board and get in service mode:
(Lv2) COPIER > OPTION > LCNS-TR > ST-JBLK ; set ST-JBLK from 1 to 0, and turn OFF and then ON the power   copyir.com
E746-0031    Engine ID error
Hardware error    1   copyir.com Turn OFF and then ON the power   copyir.com
2   copyir.com Replace the TPM PCB   copyir.com
E746-0032    Engine ID error
TPM key mismatch    Format the system
Use SST or USB memory to format the HDD, and then execute downloading of the system software   copyir.com See Chapter 6 Upgrading for details   copyir.com For reference, the method using USB memory is shown below:
1   copyir.com Prepare USB memory in which the system software was registered   copyir.com
E746-0033    Engine ID error
Mismatched data in the TPM    Recovery is available if backup of the TPM has been executed   copyir.com
1   copyir.com Connect the USB memory in which the TPM key is saved   copyir.com
2   copyir.com Management Settings > Data Management > TPM Settings; click [Restore TPM key]   copyir.com
3   copyir.com Enter the password that was specified at the time of backup work   copyir.com
4   copyir.com Once the restore completion screen is displayed, click [OK] and remove the USB memory, and then turn OFF and ON the main power switch   copyir.com
When backup of the TPM key is not executed
System format is necessary   copyir.com
Use SST or USB memory to format the HDD, and then download the system software   copyir.com
E746-0034    TPM auto recovery error
An error occurs when clearing the HDD while the TPM setting is ON    The symptom is recovered by turning OFF and then ON the power
E746-0035    TPM version error
TPM which cannot be used in this machine was installed   copyir.com    Install the supported TPM   copyir.com
E747-1201    PDL rendering error
Image processing IC error    1   copyir.com Turn OFF and then ON the power (send the data to Inc because running the data which generated an error code causes another error code)   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E748-2010    Flash PCB error
Unable to find IPL (startup program)    Replace the Flash PCB and install the system using SST or USB
E748-2021    Main Controller PCB access error
Necessary H/W on Main Controller PCB is not detected    1   copyir.com Clean the terminal of Main Controller PCB, and remove and then install Main Controller PCB   copyir.com
2   copyir.com Replace Main Controller PCB (PCB2)   copyir.com
E748-2023    Main Controller PCB access error
Unable to initialize memory DDR2-SDRAM at the Main Controller PCB    1   copyir.com Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM   copyir.com
2   copyir.com Replace the DDR2-SDRAM   copyir.com
E748-2024    Main Controller PCB access error
The CPU at the Main Controller PCB failed to complete initialization    1   copyir.com Clean the terminal of DDR2-SDRAM, and remove and then install the DDR2-SDRAM   copyir.com
2   copyir.com Check power state of Main Controller PCB and check around the connector   copyir.com
3   copyir.com Replace Main Controller PCB   copyir.com
E748-9000    System error    Contact the service company office
E749-0002    Rebooting instruction due to change of MEAP configuration
There is a change in configuration that requires turning OFF and then ON the power    The symptom is recovered by turning OFF and then ON the power
E749-0003    Booting instruction due to change in mAccele configuration
There is a change in configuration that requires turning OFF and then ON the power    The symptom is recovered by turning OFF and then ON the power
E749-0005    Booting instruction due to change in hardware configuration
There is a change in configuration that requires turning OFF and then ON the power    The symptom is recovered by turning OFF and then ON the power
E749-0006    Restart direction due to configuration change   copyir.com
The option such as the Finisher and ADF was installed or removed when all of following conditions were met and the machine configuration is changed when the main power switch is turned ON   copyir.com
– Settings/Registration > Preferences > Timer/Energy Settings > Quick Startup at Power-on > ON
– The Main Power Switch is turned OFF
– The power plug of the machine is connected to the output   copyir.com    It is recovered by turning OFF and then ON the main power   copyir.com
CAUTION
This machine provides power to some PCBs even when in the main power OFF status   copyir.com
The power supply is not completely OFF by just turning OFF the main power switch and therefore, the machine is unable to detect a configuration change   copyir.com
When disconnecting and then connecting a connector, always disconnect the power plug   copyir.com
Refer to the Service Manual > Chapter 2 > External and Controls > Quick Startup for details   copyir.com
E753-0001    Downloading error
Firmware update error
This symptom occurs when trying to update the firmware of an option that is not installed    1   copyir.com Check the log to identify the location of the download error   copyir.com
Check if the target option is installed   copyir.com
When the target option is not installed:
-> The symptom is recovered by turning OFF and then ON the power (because there is nothing to update)
When the target option is installed:
-> Check if the target option is properly installed and see if the software to download is for the correct target option, and then execute downloading again   copyir.com
E804-0000    Power Supply Cooling Fan (FM4) error
When detecting a failure of the Power Supply Cooling Fan (FM4)   copyir.com    1   copyir.com Check the connector connection between the Power Supply Cooling Fan (FM4) and the AC Driver PCB (PCB4)   copyir.com
2   copyir.com Replace the Power Supply Cooling Fan (FM4)   copyir.com
E805-0000    Heat Exhaust Fan (Rear) (FM6) error
The lock signal was detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Rear) (FM6) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Rear) (FM6) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Rear) (FM6)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E805-0001    Heat Exhaust Fan (Rear) (FM6) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Rear) (FM6) was being driven   copyir.com
*The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Rear) (FM6) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Rear) (FM6)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E805-0002    Heat Exhaust Fan (Front) (FM5) error
The lock signal was detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Front) (FM5) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Front) (FM5) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Front) (FM5)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E805-0003    Heat Exhaust Fan (Front) (FM5) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Heat Exhaust Fan (Front) (FM5) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Heat Exhaust Fan (Front) (FM5) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Heat Exhaust Fan (Front) (FM5)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0000    Developing Cooling Fan (Front) (FM7) error
The lock signal was detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Front) (FM7) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Front) (FM7) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Front) (FM7)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0001    Developing Cooling Fan (Front) (FM7) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Front) (FM7) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Front) (FM7) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Front) (FM7)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0002    Developing Cooling Fan (Rear) (FM8) error
The lock signal was detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Rear) (FM8) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Rear) (FM8) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Rear) (FM8)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E820-0003    Developing Cooling Fan (Rear) (FM8) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Developing Cooling Fan (Rear) (FM8) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Developing Cooling Fan (Rear) (FM8) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Developing Cooling Fan (Rear) (FM8)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0000    Delivery Cooling Fan (Front) (FM3) error
The lock signal was detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Front) (FM3) was being stopped   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Front) (FM3) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Front) (FM3)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0001    Delivery Cooling Fan (Front) (FM3) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Front) (FM3) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Front) (FM3) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Front) (FM3)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0003    Delivery Cooling Fan (Center) (FM2) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Center) (FM2) was being driven   copyir.com *The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Center) (FM2) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Center) (FM2)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E822-0005    Delivery Cooling Fan (Rear) (FM1) rotation error
The lock signal was not detected for 5   copyir.com0 seconds while the Delivery Cooling Fan (Rear) (FM1) was being driven   copyir.com
*The same status was detected again after executing an error retry   copyir.com    1   copyir.com Check the connector connection between the Delivery Cooling Fan (Rear) (FM1) and the DC Controller PCB (PCB1)   copyir.com
2   copyir.com Replace the Delivery Cooling Fan (Rear) (FM1)   copyir.com
3   copyir.com Replace the DC Controller PCB (PCB1)   copyir.com
E880-0001    Controller Fan error
Lock of Controller Fan is detected    Check if the connector is connected
If the connector is OK, replace Controller Fan   copyir.com
E881-0001    CPU abnormal temperature rising error
Abnormal temperature of the Main Controller CPU    1   copyir.com Send cold air to the device   copyir.com 2   copyir.com If there is a shielding object around the inlet, remove it to secure enough space   copyir.com 3   copyir.com Check the fan, and remove dust or replace the fan if it has an abnormality such as abnormal sound   copyir.com 4   copyir.com Replace the Main Controller PCB   copyir.com
E996-0071    Frequent error avoidance jam (ADF)    Depending on the setting of JM-ERR-R in service mode, “010071” jam is displayed as an error   copyir.com
Collect log and contact to the sales companies   copyir.com
To cancel the setting, select COPIER> OPTION> FNC-SW> JM-ERR-R, and set JM-ERR-R to 0
E996-0CA0    Frequent error avoidance jam (PRINTER)    Make “000CA0” jam to be displayed as an error by setting JM-ERR-D in service mode   copyir.com
Collect log and contact to the sales companies   copyir.com
To cancel the setting, select COPIER> OPTION> FNC-SW> JM-ERR-D, and set JM-ERR-D to 0