کد ها و خطاهای شارپ AR 350 

[11] TROUBLE CODES

Trouble codes

Contents

Remark

Trouble detection

F1 03 Console finisher paddle motor trouble With Console Finisher installed PCU
06 Console finisher slide motor trouble With Console Finisher installed PCU
10 Console finisher stapler motor trouble With Console Finisher installed PCU
11 Console finisher bundle exit motor trouble With Console Finisher installed PCU
15 Console finisher lift motor trouble With Console Finisher installed PCU
19 Console finisher alignment motor trouble FRONT With Console Finisher installed PCU
20 Console finisher alignment motor trouble With Console Finisher installed PCU
30 Console finisher communication trouble With Console Finisher installed PCU
31 Console finisher fold sensor trouble With Console Finisher installed PCU
32 Console finisher punch unit communication trouble With Console Finisher installed PCU
33 Console finisher punch side register motor trouble With Console Finisher installed PCU
34 Console finisher punch motor trouble With Console Finisher installed PCU
35 Console finisher punch side register sensor trouble With Console Finisher installed PCU
36 Console finisher punch timing sensor trouble With Console Finisher installed PCU
37 Console finisher backup RAM trouble With Console Finisher installed PCU
38 Console finisher punch backup RAM trouble With Console Finisher installed PCU
81 Console finisher transport motor trouble With Console Finisher installed PCU
F2 00 شارپ ar450-ar350 تونر concentration sensor open   PCU
02 شارپ ar450-ar350 تونر supply abnormality   PCU
04 Improper cartridge

(Destination error, life cycle error)

  PCU
05 CRUM error   PCU
39 Process thermistor breakdown   PCU
F3 12 Tray 1 lift-p trouble   PCU
22 Tray 2 lift-up trouble (Multi-purpose tray) Multi-purpose tray PCU

1.

Trouble codes list

Trouble codes

Contents

Remark

Trouble detection

F6 00 FAX board communication trouble When the Fax board is installed ICU
01 FAX expansion Flash Rom abnormality When the Fax board is installed ICU
04 FAX MODEM operation abnormality When the Fax board is installed FAX
F7 01 FAX board EEPROM read/write error When the Fax board is installed FAX
H2 00 Thermistor open (HL1)   PCU
01 Thermistor open (HL2)   PCU
H3 00 Heat roller high temperature detection (HL1)   PCU
01 Heat roller high temperature detection (HL2)   PCU
H4 00 Heat roller low temperature detection (HL1)   PCU
01 Heat roller low temperature detection (HL2)   PCU
H5 01 5-time continuous POD1 not-reaching JAM detection   PCU
L1 00 Scanner feed trouble When the scanner is installed SCANNER
L3 00 Scanner return trouble When the scanner is installed SCANNER
L4 01 main motor lock detection   PCU
02 Drum motor lock detection   PCU
L6 10 Polygon motor lock detection   PCU
L8 01 No full-wave signal   PCU
02 Full-wave signal width abnormality   PCU
U6 00 Desk/LCC communication trouble With Paper feed desk installed PCU
01 Desk/LCC1CS lift-up trouble

(Multi-purpose tray)

With Paper feed desk installed PCU
02 Desk2 CS lift-up trouble/LCC1 lift-up trouble With Paper feed desk installed PCU
03 Desk3 CS lift-up trouble/LCC2 lift-up trouble With Paper feed desk installed PCU
10 Desk/LCC transport motor trouble With Paper feed desk installed PCU
EE EL Auto developer adjustment trouble (Over-شارپ ar450-ar350 تونر) Only during

DIAG

PCU
EU Auto developer adjustment trouble (Under-شارپ ar450-ar350 تونر) Only during

DIAG

PCU
F9 02 Centro port check error   Controller
03 NIC port check error   Controller
U1 01 FAX Battery abnormality With FAX board installed Controller
02 RTC read abnormality (common with FAX, on ICU PWB) When the Fax board is installed ICU

Trouble codes

Contents

Remark

Trouble detection

U2 00 EEPROM read/write error ( Controller )   Controller
11 Counter check sum error       ( Controller EEPROM )   Controller
12 Adjustment value check sum error (Controller EEPROM)   Controller
80 Scanner section EEPROM read/write error When the scanner is installed SCANNER
81 Scanner section memory sum check error When the scanner is installed SCANNER
90 PCU section EEPROM read/ write error   PCU
91 PCU section memory sum check error   PCU
U7 00 PC/MODEM communication error   Controller
PF

RIC copy inhibit command reception   Controller
CH

Door open (CH ON)   PCU
00 No developer cartridge   PCU
01 No شارپ ar450-ar350 تونر cartridge   PCU

Auditor not ready   Controller
PC

Personal counter not installed   Controller
MAIN SUB  
C1 00 Content MC trouble
Detail Main charger output abnormality

( Output open )

Trouble signal is outputted from the high voltage transformer.

Cause The main charger is not installed properly.

The main charger is not assembled properly. Disconnection of connector of high voltage transformer.

High voltage harness disconnection or breakage.

Check and remedy Use the diag mode or DIAG to check the main charger output.

Check for disconnection of the main charger.

Replace the high voltage unit.

E6 10 Content CIS shading trouble (Black correction)
Details The CIS black scan level is abnormal when the lamp is off.
Cause Abnormal harness installation to CIS unit

CIS unit abnormality

Scanner PWB abnormality

Check &

Remedy

Check CIS unit harness.

Check CIS unit.

Check scanner PWB.

  1. 2.       
  2. Details of trouble codes

 

 

MAIN SUB  
E6 11 Content CSI shading trouble (White correction)
Details The CIS white reference plate scan level is abnormal when the lamp is on.
Cause Abnormal harness installation to CIS unit Dirt on the white reference plate.

CIS lighting error

CIS unit installation trouble

CIS unit abnormality

Scanner PWB abnormality

Check &

Remedy

Clean the white reference plate.

Check CIS light quantity (SIM 5-3) and lighting.

Check CIS unit harness.

Check scanner PWB.

14 Content CIS communication trouble
Details Communication trouble (clock sync) between scanner PWB and CIS-ASIC
Cause Abnormal harness installation to CIS unit

CIS unit abnormality

Scanner PWB abnormality

Check &

Remedy

Check CIS unit harness.

Check CIS unit.

Check scanner PWB.

E7 02 Content Laser trouble
Detail BD signal from LSU is kept OFF, or ON.
Cause The connector of LSU or the harness in LSU is disconnected or broken.

The polygon motor does not rotate normally. The laser home position sensor in LSU is shifted.

The proper voltage is not supplied to the power line for laser.

Laser emitting diode trouble

PCU PWB trouble

Controller PWB trouble

Check and remedy Check for disconnection of the LSU connector.

Use DIAG (SIM 61-1) to check LSU operation.

Check that the polygon motor rotates normally or not.

Check light emission of laser emitting diode.

Replace the LSU unit.

Replace the PCU PWB.

Replace the Controller PWB.

03 Content HDD trouble
Detail HDD does not operate properly in the machine with HDD installed.
Cause HDD is not installed properly to the Controller

PWB.

HDD does not operate properly in the Controller PWB.

Controller PWB trouble

Check and remedy Check installation of HDD to the Controller

PWB.

Check connection of the harness of HDD to the Controller PWB.

Use DIAG (SIM 62-2, -3) to check read/write of HDD.

Replace HDD.

Replace Controller PWB.

MAIN SUB  
E7 06 Content

Decode error trouble

Detail A decode error occurs during making of an image.
Cause Data error during input from PCI to PM.

PM trouble

Data error during image compression/ transfer.

Controller PWB abnormality

Check and remedy Check insertion of the PWB. (PCI bus) If the error occurred in a FAX job, check installation of the FAX PWB.

For the other cases, check the Controller PWB.

Replace the Controller PWB.

10 Content Shading trouble (Black correction)
Details CCD black scan level abnormality when the copy lamp is off.
Cause Abnormal installation of flat cable to CCD unit.

CCD unit abnormality

Scanner PWB abnormality

Check &

Remedy

Check installation of CCD unit flat cable.

Check CCD unit.

Check scanner PWB.

11 Content Shading trouble (White correction)
Details CCD white reference plate scan level abnormality when the copy lamp is ON.
Cause Abnormal installation of flat cable to CCD unit.

Dirt on mirror, lens, white reference plate

Copy lamp lighting abnormality

Abnormal installation of CCD unit

CCD unit abnormality

Scanner PWB abnormality

Check &

Remedy

Clean mirror, lens, and white reference plate. Check copy lamp light quantity (SIM 5-3) and lighting.

Check CCD unit.

Check scanner PWB.

14 Content CCD communication trouble
Details Communication trouble (clock sync) between scanner PWB and CCD-ASIC
Cause Abnormal installation of harness to CCD unit

CCD unit abnormality

Scanner PWB abnormality

Check &

Remedy

Check CCD unit harness.

Check CCD unit.

Check scanner PWB.

50 Content LSU connection trouble
Detail An LSU which does not conform to the machine is installed.
Cause PCU PWB trouble LSU trouble
Check and remedy Check LSU PWB. Check PCU PWB.

Check connection of the connector and the harness between PCU and LSU.

 MAIN

SUB     MAIN SUB    
E7 80 Content Communication trouble (ICU detection) between ICU and scanner F1 19 Content Finisher (AR-FN6) front alignment motor trouble  
Details Communication establishment error/Fleming/ Parity/Protocol error Detail Front alignment motor operation abnormality  
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

 
Cause Defective connection of slave unit PWB connector

Defective harness between slave unit PWB and ICU PWB

Slave unit PWB mother board connector pin breakage

 
Check and remedy Use DIAG (SIM3-3) to check the motor operation.  
20 Content Finisher (AR-FN6) rear alignment motor trouble  
Check &

Remedy

Check connector and harness of slave unit PWB and ICU PWB.

Check grounding of machine.

 
Detail Rear alignment motor operation abnormality  
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

 
90 Content PCU communication trouble  
Details    
Cause    
Check &

Remedy

  Check and remedy Use DIAG (SIM3-3) to check the motor operation.  
F1 00 Content Finisher (AR-FN6) communication trouble 80 Content Finisher (AR-FN6) power abnormality  
Detail Communication cable test error after turning on the power or exiting from DIAG. Communication error with the finisher Detail The 24V power is not supplied to the finisher PWB.  
Cause Improper connection or disconnection of

connector and harness

Finisher control PWB trouble

Power unit trouble

 
Cause Improper connection or disconnection of connectors and harness between the machine and the finisher. Finisher control PWB trouble

Control PWB (PCU) trouble

Malfunction by noises

 
Check and remedy Use DIAG (SIM3-2) to check the sensor.  
87 Content Finisher (AR-FN6) staple rotation motor trouble  
Check and remedy Canceled by turning OFF/ON the power. Check connectors and harness in the communication line.

Replace the finisher control PWB or PCU

PWB.

 
Detail Front staple rotation motor trouble  
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Finisher control PWB trouble

 
08 Content Finisher (AR-FN6) staple shift motor trouble  
Detail Staple motor drive trouble Check and remedy Use DIAG (SIM3-3) to check the motor operation.  
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Finisher control PWB trouble

 
F1 00 Content Mail-bin stacker (AR-MS1) communication trouble  
Detail Communication cable test error after turning on the power or exiting from DIAG. Communication error with the Mail-bin stacker.  
Check and remedy Use DIAG (SIM3-3) to check operations of the staple motor.   
10 Content Finisher (AR-FN6) stapler motor trouble  
Detail Stapler motor operation abnormality Cause Improper connection or disconnection of connector and harness between the machine and the Mail-bin stacker.

Mail-bin stacker control PWB trouble

Control PWB (PCU) trouble

Malfunction by noises

 
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

 
Check and remedy Use DIAG (SIM3-3) to check the motor operation.  
Check and remedy Canceled by turning OFF/ON the power. Check harness and connector in the communication line.

Replace the Mail-bin stacker PWB or PCU

PWB.

 
11 Content Finisher (AR-FN6) bundle exit motor trouble  
Detail Bundle exit motor operation abnormality  
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

 
02 Content Mail-bin stacker (AR-MS1) transport motor abnormality  
Check and remedy Use DIAG (SIM3-3) to check the motor operation. Detail Transport motor trouble  
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Mail-bin stacker control PWB trouble

 
15 Content Finisher (AR-FN6) lift motor trouble  
Detail Lift motor operation abnormality  
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-21) to check the transport motor operation.  
   
MAIN SUB  
F1 19 Content Console finisher (AR-FN7) front alignment motor trouble
Detail Front alignment motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
20 Content Console finisher (AR-FN7) rear alignment motor trouble
Detail Rear alignment motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
30 Content Console finisher (AR-FN7) communication trouble
Detail Communication cable test error after turning on the power or exiting from DIAG. Communication error with the console finisher
Cause Improper connection or disconnection of connector and harness between the machine and the console finisher.

Console finisher control PWB trouble

Control PWB (PCU) trouble

Malfunction by noises

Check and remedy Canceled by turning OFF/ON the power. Check connectors and harness in the communication line.

Replace the console finisher control PWB or PCU PWB.

31 Content Console finisher (AR-FN7) fold sensor trouble
Detail Sensor input value abnormality
Cause Sensor breakage harness breakage

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-2) to check the sensor operation.
32 Content Communication trouble between the console finisher (AR-FN7) and the punch unit (AR-PN1).
Detail Communication err between the console finisher and the punch unit.
Cause Improper connection or disconnection of connector and harness between the console finisher and the punch unit.

Console finisher control PWB trouble

Control PWB (PCU) trouble

Malfunction by noise

Check and remedy Canceled by turning OFF/ON the power. Check connectors and harness in the communication line.

Replace the console finisher control PWB.

 

 

MAIN SUB  
F1 12 Content Mail-bin stacker (AR-MS1) gate trouble
Detail Gate operation abnormality
Cause Gate lock

Mail-bin stacker control PWB trouble

Check and remedy Use DIAG (SIM3-21) to check the transport gate operation.
80 Content Mail-bin stacker (AR-MS1) power abnormality
Detail The 24V power is not supplied to the Mail-bin stacker PWB.
Cause Improper connection or disconnection of connector and harness

Mail-bin stacker control PWB trouble

Power unit (AR-DC1) trouble

Check and remedy Use DIAG (SIM3-20) to check the sensor operation.
F1 03 Content Console finisher (AR-FN7) paddle motor trouble
Detail Paddle motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
06 Content Console finisher (AR-FN7) slide motor trouble
Detail Slide motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
10 Content Console finisher (AR-FN7) stapler motor trouble
Detail Stapler motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
11 Content Console finisher (AR-FN7) bundle exit motor trouble
Detail Bundle exit motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
15 Content Console finisher (AR-FN7) lift motor trouble
Detail Lift motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

 

 

 

MAIN SUB  
F2 00 Content شارپ ar450-ar350 تونر control sensor abnormality
Detail شارپ ar450-ar350 تونر control sensor output open
Cause Connector harness trouble Connector disconnection
Check and remedy Check connection of the شارپ ar450-ar350 تونر control sensor. Check connection of connector and harness to the main PWB.

Check for disconnection of harness.

02 Content شارپ ar450-ar350 تونر supply abnormality
Detail شارپ ar450-ar350 تونر control sensor output value becomes under-شارپ ar450-ar350 تونر too earlier.
Cause Connector harness trouble

شارپ ar450-ar350 تونر control sensor trouble

The شارپ ar450-ar350 تونر cartridge seal is not removed

Check and remedy Check connection of the connector in the شارپ ar450-ar350 تونر motor section.

Check connection of connector and harness to the main PWB.

Check for disconnection of harness.

شارپ ar450-ar350 تونر control sensor output check DIAG

( SIM 25-1)

Remove the شارپ ar450-ar350 تونر cartridge seal.

04 Content Improper cartridge (life cycle error, etc.)
Detail An improper process cartridge is inserted.
Cause IC chip trouble

Improper cartridge

Check and remedy Insert a proper cartridge.
05 Content CRUM error
Detail Communication with IC chip cannot be made.
Cause IC chip trouble

Improper cartridge

Check and remedy Insert a proper cartridge.
39 Content Process thermistor trouble
Detail Process thermistor open
Cause Process thermistor trouble

Process thermistor harness disconnection

PCU PWB trouble

Check and remedy Check connection of harness and connector of the process thermistor.

Check PCU PWB.

F3 12 Content Machine no. 1 tray lift-up trouble
Detail PED does not turn ON in the specified time. LUD does not turn ON in the specified time.
Cause PED/LUD trouble

No. 1 tray lift-up trouble

Check connection of harness between the

PCVU PWB, lift-up unit, and paper feed unit.

Check and remedy Check PED, LUD, and their harness and connectors.

Check the lift-up unit.

22 Content Multi purpose tray lift-up trouble
Detail MCPED does not turn ON in the specified time.

MCLUD does not turn ON in the specified time.

Cause MCPED/MCLUD trouble

Multi purpose tray lift-up motor trouble

Harness disconnection f the PCU PWB, the lift-up unit, and the paper feed unit.

Check and remedy Check MCPED, PCLUD, and their harness and connectors.

Check the lift-up unit.

MAIN SUB  
F1 33 Content Console finisher (AR-FN7) punch (AR-PN1) side registration motor trouble
Detail Punch side registration motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
34 Content Console finisher (AR-FN7) punch (AR-PN1) motor trouble
Detail Punch motor operation abnormality
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.
35 Content Console finisher (AR-FN7) punch (AR-PN1) side registration sensor trouble
Detail Sensor input value abnormality
Cause Sensor breakage

Harness disconnection

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-2) to check the sensor operation.
36 Content Console finisher (AR-FN7) punch (AR-PN1) timing sensor trouble
Detail Sensor input value abnormality
Cause Sensor breakage

Harness disconnection

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-2) to check the sensor operation.
37 Content Console finisher (AR-FN7) backup RAM trouble
Detail Backup RAM contents are disturbed.
Cause Console finisher control PWB trouble Malfunction by noise
Check and remedy Replace the console finisher control PWB.
38 Content Console finisher (AR-FN7) punch (AR-PN1) backup RAM trouble
Detail Punch unit backup RAM contents are disturbed.
Cause Punch control PWB trouble Malfunction by noise
Check and remedy Replace the punch control PWB.
81 Content Console finisher transport motor abnormality
Detail Transport motor trouble
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Console finisher control PWB trouble

Check and remedy Use DIAG (SIM3-3) to check the motor operation.

 

 

MAIN SUB  
H3 00···

HL1

(RT H1)

01···

HL2

( RT H2)

Content Fusing section high temperature trouble
Detail The fusing temperature exceeds 242°C. (An input voltage of 0.27V or above is detected.)
Cause thermistor trouble

Control PWB trouble

Fusing section connector disconnection

AC power trouble

Check and remedy Use DIAG (SIM5-2) to check the heater lamp Blinking operation.

If the heater lamp blinks normally:

Check the thermistor and its harness. Check the thermistor input circuit in the control PWB.

If the heater lamp keep lighting:

Check the AC PWB and the lamp control circuit in the control PWB.

Use DIAG (SIM14) to cancel the trouble

H4 00···

HL1

( RT H1)

01···

HL2

( RT H2)

Content Fusing section low temperature trouble
Detail •The set temperature is not reached within the specified time (normally 3 min) when warming up or resetting from pre-heating.

•Under the ready state.

(An input voltage of 1.21V or below is detected 5 times continuously.)

Cause thermistor trouble Heater lamp trouble

Control PWB trouble

Thermostat trouble

AC power trouble

Interlock switch trouble

Check and remedy Use DIAG (SIM5-2) to check the heater lamp Blinking operation.

If the heater lamp blinks normally:

Check the thermistor and its harness. Check the thermistor input circuit in the control PWB.

If the heater lamp does not light:

Check for heater lamp disconnection and thermostat disconnection. Check the interlock switch.

Check the AC PWB and the lamp control circuit in the control PWB. 

Use DIAG (SIM14) to cancel the trouble.

H5 01 Content 5-time continuous POD1 not-reaching jam detection
Detail 5-time continuous POD1 not-reaching jam detection
Cause A fusing section jam is not properly removed.

( Jam paper remains. )

POD1 sensor trouble, or harness disconnection

Improper installation of fusing unit

Check and remedy Check jam paper in the fusing section.

( winding, etc. )

Check POD1 sensor harness, and check  the fusing unit installation.

Use DIAG (SIM14) to cancel the trouble.

L1 00 Content Scanner feed trouble
Details Scanner feed is not completed within the specified time.
Cause Scanner unit abnormality

Scanner wire disconnection

Check &

Remedy

Check scanning with SIM 1-1.

 

 

MAIN SUB  
L3 00 Content Scanner return trouble
Details Scanner return is not completed within the specified time.
Cause Scanner unit abnormality Scanner wire disconnection
Check &

Remedy

Check scanning with SIM 1-1.
L4 01 Content Main motor lock detection
Detail The motor lock signal is detected for 1.5sec during rotation of the main motor.
Cause main motor trouble

Check connection of harness between the PCU PWB and the main motor. Control circuit trouble

Check and remedy Use DIAG (SIM25-1) to check the main motor operation.

Check harness and connector between the PCU PWB and the main motor.

02 Content Drum motor lock detection
Detail The motor lock signal is detected for 1.5sec during rotation of the drum motor.
Cause Drum motor trouble

Improper connection of harness between the PCU PWB and the drum motor.

Control circuit trouble

Check and remedy Use DIAG (SIM25-1) to check the drum motor operation.

Check harness and connector between the PCU PWB and the drum motor.

L6 10 Content Polygon motor lock detection
Detail It is judged that the polygon motor lock signal is not outputted.

Lock signal is checked in the interval of 10sec after starting the polygon motor, and it is judged that the polygon motor does not rotate normally.

Cause The LSU connector or harness in the LSU is disconnected or broken. Polygon motor trouble
Check and remedy Use DIAG (SIM61-1) to check the polygon motor operation.

Check connector and harness connection.

Replace LSU.

L8 01 Content No fullwave signal
Detail Full wave signal is not detected.
Cause The PCU PWB connector or the power unit harness is disconnected or broken.

PCU PWB trouble

Power unit trouble

Check and remedy Check connection of the harness and connector.

Replace PCU PWB.

Replace the power unit.

02 Content Full wave signal width abnormality
Detail It is judged as full wave signal frequency abnormality.

(When the detection cycle is judged as 69Hz or above or 42.5Hz or below)

Cause The connector or harness of the PCU PWB and the power PWB is disconnected.

PCU PWB trouble Power unit trouble

Check and remedy Check connection of the harness and connector.

Replace the PCU PWB.

Replace the power unit.

MAIN SUB  
U6 00
MAIN SUB  
F6 00 Content Communication trouble (ICU detection) between ICU and FAX
Details Communication establishment error/Fleming/ Parity/Protocol error
Cause Slave unit PWB connector disconnection Harness abnormality between slave unit PWB and ICU PWB.

Slave unit PWB mother board connector pin breakage

Slave unit ROM abnormality/No ROM/ Reverse insertion of ROM/ROM pin breakable

Check &

Remedy

Check connector harness between slave unit PWB and ICU PWB.

Check grounding of machine.

Check slave unit PWB ROM.

01 Content FAX expansion flash memory abnormality (ICU detection)
Details Expansion flash memory with SRAM backup data is installed.
Cause SRAM backup data is detected in expansion flash memory.

Expansion flash memory in which SRAM data are backed up with SIM 66-19 is installed.

Check &

Remedy

Restore backup data to SRAM with SIM 6620, and clear expansion flash memory with SIM 66-10. If data are unnecessary, clear expansion flash memory with SIM 6610.
04 Content FAX modem operation abnormality
Details FAX PWB modem chip operation abnormality
Cause The boot test pin in the FAX PWB is shorted and normal operation is tried.

Modem chip operation abnormality in FAX

PWB

Check &

Remedy

Turn on the power again without shorting the boot test pin in the FAX PWB.

Replace FAX PWB.

F7 01 Content FAX board EEPROM read/write error
Details EEPROM access error (read/write)
Cause EEPROM trouble

FAX PWB EEPROM access circuit trouble

Check &

Remedy

Replace FAX PWB.
H2 00···

HL1

(RT H1)

01···

HL2

( RT

H2)

Content thermistor open

Fusing unit not installed

Detail Thermistor is open.

(An input voltage of 2.92V or above is detected.)

Fusing unit not installed

Cause Thermistor trouble

Control PWB trouble

Fusing section connector disconnection

AC power trouble

Fusing unit not installed

Check and remedy Check harnesses and connectors from the thermistor to the control PWB.

Use DIAG (SIM14) to clear the self diag display.

Content

Desk/LCC communication trouble
Detail Desk/LCC communication error

Communication cable test error after turning on the power or exiting DIAG.

Cause Improper connection or disconnection of

connector and harness Desk control PWB trouble

Control PWB (PCU) trouble

Noise or interference

Check and remedy Canceled by turning OFF/ON the power. Check connection of the harness and connector in the communication line.
01 Content Desk/LCC No. 1 tray lift-up trouble
Detail Desk/LCC No. 1 tray lift-up trouble
Cause Sensor trouble

Desk control PWB trouble

Gear breakage

Lift-up motor trouble

Check and remedy Use DIAG (SIM4-2) to check the lift-up sensor detection.

Use DIAG (SIM4-3) to check the lift-up motor operation.

02 Content Desk No. 2 tray/LCC1 lift-up trouble
Detail Desk No. 2 tray/LCC lift-up trouble
Cause Sensor trouble

Desk control PWB trouble

Gear breakage

Lift-up motor trouble

Check and remedy Use DIAG (SIM4-2) to check the lift-up sensor detection.

Use DIAG (SIM4-3) to check the lift-up motor operation.

03 Content Desk No. 3 tray/LCC2 lift-up trouble
Detail Desk no. 3 tray lift-up trouble
Cause Sensor trouble

Desk control PWB trouble

Gear breakage

Lift-up motor trouble

Check and remedy Use DIAG (SIM4-2) to check the lift-up sensor detection.

Use DIAG (SIM4-3) to check the lift-up motor operation.

10 Content Desk/LCC transport motor trouble
Detail Desk/LCC transport motor operation trouble
Cause Motor lock

Motor rpm abnormality

Overcurrent to the motor

Desk control PWB trouble

Check and remedy Use DIAG (SIM4-3) to check the transport motor operation.

 

 

 

 
   

 

MAIN SUB     MAIN SUB    
EE EL Content Auto developer adjustment trouble (Over-شارپ ar450-ar350 تونر) U2 00 Content EEPROM read/write error (Controller)  
Detail EEPROM write error  
Detail The sample data is at 68 or below when auto developer adjustment is performed. Cause EEPROM trouble

EEPROM is not initialized.

Controller PWB EEPROM access circuit trouble

 
Cause شارپ ar450-ar350 تونر concentration sensor trouble Charging voltage, developing voltage abnormality

Insufficient شارپ ar450-ar350 تونر concentration

Developing unit trouble

PCU PWB trouble

 
Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the  DIAG simulation.

Use DIAG (SIM16) to cancel U2 trouble.

Replace the Controller PWB.

 
Check and remedy Use DIAG (SIM25-2) to perform auto developer adjustment.  
11 Content Counter check sum error (Controller)  
EU Content Auto developer adjustment trouble ( Under-شارپ ar450-ar350 تونر ) Detail Counter data area check sum error  
Cause EEPROM trouble

Control circuit trouble by noise

Controller PWB EEPROM access circuit trouble

 
Detail The sample data is of 168 or above when auto developer adjustment is performed.  
Cause Insufficient شارپ ar450-ar350 تونر concentration Charging voltage, developing voltage abnormality

Insufficient شارپ ar450-ar350 تونر concentration

Developing unit trouble

PCU PWB trouble

 
Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the  DIAG simulation.

Use DIAG (SIM16) to cancel U2 trouble.

Replace the Controller PWB.

 
Check and remedy Use DIAG (SIM25-2) to perform auto developer adjustment. 12 Content Adjustment value check sum error ( Controller )  
F9 02 Content PRT Centro port check error Detail Adjustment data area check sum error  
Detail Controller Centro port trouble Cause EEPROM trouble

Control circuit trouble by noise

Controller PWB EEPROM access circuit trouble

 
Cause Centro port trouble Controller PWB trouble  
Check and remedy Replace the Controller PWB.  
Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the  DIAG simulation.

Use DIAG (SIM16) to cancel U2 trouble.

Replace the Controller PWB.

 
03 Content NIC port check error  
Detail NIC port check error  
Cause NIC port trouble

NIC PWB trouble

Controller PWB trouble

 
80 Content EEPROM read/write error (Scanner)  
Check and remedy Replace the NIC PWB.

Replace the Controller PWB.

Details Scanner EEPROM write error  
Cause EEPROM abnormality

EEPROM which is not initialized is installed.

Hang of control circuit due to noises

Scanner PWB EEPROM access circuit abnormality

 
U1 01 Content FAX Battery abnormality  
Detail Backup SRAM battery voltage fall  
Cause Battery life

Battery circuit abnormality

 
Check &

Remedy

Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted.

Cancel U2 trouble with SIM 16.

Replace scanner PWB.

 
Check and remedy Check that the battery voltage is about 2.5V or above.

Check the battery circuit.

 
02 Content RTC read abnormality

(common with FAX, on ICU PWB)

 
Details The value read from RTC on ICU PWB is [EE]h (abnormal). 81 Content Memory check sum error (Scanner)  
Details Scanner memory check sum error  
Cause RTC circuit abnormality

Battery voltage fall

Battery circuit abnormality

Cause EEPROM trouble

Control circuit freeze by noises

Scanner PWB EEPROM access circuit trouble

 
Check &

Remedy

Set the time again with key operation, and check that time advances properly.

Check RTC circuit.

Check that battery voltage is about 2.5V or above.

Check battery circuit.

 
Check &

Remedy

Check that EEPROM is set properly. Record counter/adjustment values with the simulation to protect the data from being deleted.

Cancel U2 trouble with SIM 16.

Replace scanner PWB.

 
   
Error code

Content of error

CE-01

The print server card (AR-NC5J) is broken down or is not installed.

CE-02

The specified mail server or FTP server is not found.

CE-03

Communication with the specified server is interrupted during image transmission.

CE-04

The account name or the password for the FTP server is invalid.

CE-05

The directory of the FTP server is invalid.

CE-00

A communication error other than the above is generated, such as NIC cable disconnection
  1. 3.        Network communication error
MAIN SUB  
U2 90 Content EEPROM read/write error (PCU)
Detail PCU EEPROM write error
Cause EEPROM trouble

EEPROM is not initialized.

Hang of control circuit due to noises

PCU PWB EEPROM access circuit trouble

Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the  DIAG simulation.

Use DIAG (SIM16) to cancel U2 trouble.

Replace the Controller PWB.

91 Content Memory check sum error (PCU)
Detail PCU memory check sum error
Cause EEPROM trouble

EEPROM is not initialized.

PCU PWB EEPROM access circuit trouble Uninitialized EEPROM installed.

Check and remedy Check that EEPROM is properly inserted. Save the counter/adjustment values with the DIAG simulation.

Use DIAG (SIM16) to cancel U2 trouble.

Replace the Controller PWB.

U7 00 Content RIC communication trouble
Detail RIC communication trouble

Communication cable test error after turning on the power or exiting DIAG.

Cause Disconnection of connector and harness

RTC control PWB trouble

Control PWB (Controller) trouble

Noise or interference

Check and remedy Canceled by turning OFF/ON the power. Check connector and harness in the communication line.
PF 00 Content RIC copy inhibit signal is received.
Detail Copy inhibit command from RIM (host) is received.
Cause Judged by the host.
Check and remedy Inform to the host.

•Error code table

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