ریکوآفشیو Ricoh Aficio SPC831DN
195 Serial Number Mismatch
Serial numbers (11 digits) do not match ( copyir ( copyir.com com Checking if the serial number matches
202 Polygon motor error 1: ON timeout
The polygon mirror motor does not reach the targeted operating speed within the specified time after turning on or changing speed ( copyir ( copyir.com com Defective or disconnected harness to polygon motor driver board ( copyir ( copyir.com com Defective polygon motor driver board ( copyir ( copyir.com com Defective polygon motor ( copyir ( copyir.com com The polygon motor drive pulse is not released correctly ( copyir ( copyir.com com The XSCRDY signal cannot be monitored ( copyir ( copyir.com com
203 Polygon motor error 2: OFF timeout
The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off ( copyir ( copyir.com com Disconnected or defective harness to polygon motor driver board ( copyir ( copyir.com com Defective polygon motor driver board ( copyir ( copyir.com com Defective polygon motor ( copyir ( copyir.com com The polygon motor drive pulse is not released correctly ( copyir ( copyir.com com The XSCRDY signal cannot be monitored ( copyir ( copyir.com com
204 Polygon motor error 3: XSCRDY signal error
The motor’s unlocked status is detected by monitoring of the polygon motor ready signal during writing (during the polygon motor’s steady rotation) ( copyir ( copyir.com com Disconnected or defective harness to polygon motor driver board ( copyir ( copyir.com com Defective polygon motor ( copyir ( copyir.com com Defective polygon motor driver board ( copyir ( copyir.com com
210-01 Laser synchronizing detection error: end position [K]
The laser synchronizing detection signal for the end position of LDB [K], [C], [M], [Y] is not detected for 200 ms after the LDB unit turned on when detecting the main scan magnification ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection board ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
210-02 Laser synchronizing detection error: end position [C]
The laser synchronizing detection signal for the end position of LDB [K], [C], [M], [Y] is not detected for 200 ms after the LDB unit turned on when detecting the main scan magnification ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection board ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
210-03 Laser synchronizing detection error: end position [M]
The laser synchronizing detection signal for the end position of LDB [K], [C], [M], [Y] is not detected for 200 ms after the LDB unit turned on when detecting the main scan magnification ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection board ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
210-04 Laser synchronizing detection error: end position [Y]
The laser synchronizing detection signal for the end position of LDB [K], [C], [M], [Y] is not detected for 200 ms after the LDB unit turned on when detecting the main scan magnification ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection board ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
220-01 Laser synchronizing detection error: start position [K]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turned on while the polygon motor is rotating normally ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection unit ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
220-02 Laser synchronizing detection error: start position [C]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turned on while the polygon motor is rotating normally ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection unit ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
220-03 Laser synchronizing detection error: start position [M]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turned on while the polygon motor is rotating normally ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection unit ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
220-04 Laser synchronizing detection error: start position [Y]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turned on while the polygon motor is rotating normally ( copyir ( copyir.com com Disconnected or defective I/F harness to laser synchronizing detection unit ( copyir ( copyir.com com Defective laser synchronizing detection unit ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD board or driver ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
221-01 Laser synchronizing detection error: start position [K]: LD2
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turns on while the polygon motor is rotating normally ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD driver ( copyir ( copyir.com com Defective LDB ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
221-02 Laser synchronizing detection error: start position [C]: LD2
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turns on while the polygon motor is rotating normally ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD driver ( copyir ( copyir.com com Defective LDB ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
221-03 Laser synchronizing detection error: start position [M]: LD2
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turns on while the polygon motor is rotating normally ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD driver ( copyir ( copyir.com com Defective LDB ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
221-04 Laser synchronizing detection error: start position [Y]: LD2
The laser synchronizing detection signal for the start position of the LDB [K], [C], [M], [Y] is not output for 600 ms after LDB unit turns on while the polygon motor is rotating normally ( copyir ( copyir.com com The laser fails to reach the photo detector ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective LD driver ( copyir ( copyir.com com Defective LDB ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
230-01 FGATE ON error: K
The PFGATE ON signal does not assert within 600 ms after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y] ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Disconnected or defective harness between BCU and controller board ( copyir ( copyir.com com Disconnected or defective harness between BCU and LDB ( copyir ( copyir.com com
230-02 FGATE ON error: C
The PFGATE ON signal does not assert within 600 ms after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y] ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Disconnected or defective harness between BCU and controller board ( copyir ( copyir.com com Disconnected or defective harness between BCU and LDB ( copyir ( copyir.com com
230-03 FGATE ON error: M
The PFGATE ON signal does not assert within 600 ms after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y] ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Disconnected or defective harness between BCU and controller board ( copyir ( copyir.com com Disconnected or defective harness between BCU and LDB ( copyir ( copyir.com com
230-04 FGATE ON error: Y
The PFGATE ON signal does not assert within 600 ms after processing the image in normal job or MUSIC for start position [K], [C], [M], [Y] ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Disconnected or defective harness between BCU and controller board ( copyir ( copyir.com com Disconnected or defective harness between BCU and LDB ( copyir ( copyir.com com
231-01 FGATE OFF error: K
The PFGATE ON signal still asserts within 600 ms after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y] ( copyir ( copyir.com com The PFGATE ON signal still asserts when the next job starts ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Defective GAVD
231-02 FGATE OFF error: C
The PFGATE ON signal still asserts within 600 ms after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y] ( copyir ( copyir.com com The PFGATE ON signal still asserts when the next job starts ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Defective GAVD
231-03 FGATE OFF error: M
The PFGATE ON signal still asserts within 600 ms after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y] ( copyir ( copyir.com com The PFGATE ON signal still asserts when the next job starts ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Defective GAVD
231-04 FGATE OFF error: Y
The PFGATE ON signal still asserts within 600 ms after processing the image in normal job or MUSIC for end position [K], [C], [M], [Y] ( copyir ( copyir.com com The PFGATE ON signal still asserts when the next job starts ( copyir ( copyir.com com Defective ASIC ( copyir ( copyir.com com Defective GAVD
240-01 LD error: K
The LD driver’s error signal is detected after LD initialization ( copyir ( copyir.com com An error is detected while initializing P-MAC, which detects Ith/ of the LD ( copyir ( copyir.com com Worn-out LD ( copyir ( copyir.com com Defective LD drive component ( copyir ( copyir.com com Disconnected or broken harness of the LD ( copyir ( copyir.com com
240-02 LD error: C
The LD driver’s error signal is detected after LD initialization ( copyir ( copyir.com com An error is detected while initializing P-MAC, which detects Ith/ of the LD ( copyir ( copyir.com com Worn-out LD ( copyir ( copyir.com com Defective LD drive component ( copyir ( copyir.com com Disconnected or broken harness of the LD ( copyir ( copyir.com com
240-03 LD error: M
The LD driver’s error signal is detected after LD initialization ( copyir ( copyir.com com An error is detected while initializing P-MAC, which detects Ith/ of the LD ( copyir ( copyir.com com Worn-out LD ( copyir ( copyir.com com Defective LD drive component ( copyir ( copyir.com com Disconnected or broken harness of the LD ( copyir ( copyir.com com
240-04 LD error: Y
The LD driver’s error signal is detected after LD initialization ( copyir ( copyir.com com An error is detected while initializing P-MAC, which detects Ith/ of the LD ( copyir ( copyir.com com Worn-out LD ( copyir ( copyir.com com Defective LD drive component ( copyir ( copyir.com com Disconnected or broken harness of the LD ( copyir ( copyir.com com
270 GAVD communication error
On startup, Read/Write performed for the same register does not match ( copyir ( copyir.com com Defective GAVD ( copyir ( copyir.com com Defective eSOC ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com Defective harness ( copyir ( copyir.com com
285 Line position adjustment (MUSIC) error
Line position adjustment fails four consecutive times ( copyir ( copyir.com com Pattern sampling error (insufficient image density) ( copyir ( copyir.com com Defective TD sensors for the line position adjustment ( copyir ( copyir.com com Defective image transfer belt unit ( copyir ( copyir.com com Defective PCDU(s) ( copyir ( copyir.com com Defective laser optics housing unit ( copyir ( copyir.com com
312-01 Charge P ( copyir ( copyir.com com P ( copyir ( copyir.com com output error: K
The feedback voltage of the charge AC for each color is 0 ( copyir ( copyir.com com 3 V or less for 200 ms after the charge AC has been turned on ( copyir ( copyir.com com Disconnected or broken harnesses of the HVPS ( copyir ( copyir.com com Disconnected or broken PCU ( copyir ( copyir.com com Defective HVPS (C/B) ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com
312-02 Charge P ( copyir ( copyir.com com P ( copyir ( copyir.com com output error: C
The feedback voltage of the charge AC for each color is 0 ( copyir ( copyir.com com 3 V or less for 200 ms after the charge AC has been turned on ( copyir ( copyir.com com Disconnected or broken harnesses of the HVPS ( copyir ( copyir.com com Disconnected or broken PCU ( copyir ( copyir.com com Defective HVPS (C/B) ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com
312-03 Charge P ( copyir ( copyir.com com P ( copyir ( copyir.com com output error: M
The feedback voltage of the charge AC for each color is 0 ( copyir ( copyir.com com 3 V or less for 200 ms after the charge AC has been turned on ( copyir ( copyir.com com Disconnected or broken harnesses of the HVPS ( copyir ( copyir.com com Disconnected or broken PCU ( copyir ( copyir.com com Defective HVPS (C/B) ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com
312-04 Charge P ( copyir ( copyir.com com P ( copyir ( copyir.com com output error: Y
The feedback voltage of the charge AC for each color is 0 ( copyir ( copyir.com com 3 V or less for 200 ms after the charge AC has been turned on ( copyir ( copyir.com com Disconnected or broken harnesses of the HVPS ( copyir ( copyir.com com Disconnected or broken PCU ( copyir ( copyir.com com Defective HVPS (C/B) ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com
360-01 TD sensor adjustment error: K
During TD sensor initialization, the output value of the black, cyan, magenta, or yellow TD sensor is not within the range of the specified value with SP3-238-001 to -004 (default: 2 ( copyir ( copyir.com com 5V)+-0 ( copyir ( copyir.com com 2V A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com The developer’s toner thickness differs from that of the initial developer ( copyir ( copyir.com com
360-02 TD sensor adjustment error: C
During TD sensor initialization, the output value of the black, cyan, magenta, or yellow TD sensor is not within the range of the specified value with SP3-238-001 to -004 (default: 2 ( copyir ( copyir.com com 5V)+-0 ( copyir ( copyir.com com 2V A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com The developer’s toner thickness differs from that of the initial developer ( copyir ( copyir.com com
360-03 TD sensor adjustment error: M
During TD sensor initialization, the output value of the black, cyan, magenta, or yellow TD sensor is not within the range of the specified value with SP3-238-001 to -004 (default: 2 ( copyir ( copyir.com com 5V)+-0 ( copyir ( copyir.com com 2V A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com The developer’s toner thickness differs from that of the initial developer ( copyir ( copyir.com com
360-04 TD sensor adjustment error: Y
During TD sensor initialization, the output value of the black, cyan, magenta, or yellow TD sensor is not within the range of the specified value with SP3-238-001 to -004 (default: 2 ( copyir ( copyir.com com 5V)+-0 ( copyir ( copyir.com com 2V A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com The developer’s toner thickness differs from that of the initial developer ( copyir ( copyir.com com
361-01 TD sensor (Vt high) error 1: K
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir ( copyir.com com 7V) with SP3-020-002 for twenty counts ( copyir ( copyir.com com The [Vt – Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5 ( copyir ( copyir.com com 0V) with SP3-020-001 ( copyir ( copyir.com com A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
361-02 TD sensor (Vt high) error 1: C
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir ( copyir.com com 7V) with SP3-020-002 for twenty counts ( copyir ( copyir.com com The [Vt – Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5 ( copyir ( copyir.com com 0V) with SP3-020-001 ( copyir ( copyir.com com A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
361-03 TD sensor (Vt high) error 1: M
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir ( copyir.com com 7V) with SP3-020-002 for twenty counts ( copyir ( copyir.com com The [Vt – Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5 ( copyir ( copyir.com com 0V) with SP3-020-001 ( copyir ( copyir.com com A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
361-04 TD sensor (Vt high) error 1: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir ( copyir.com com 7V) with SP3-020-002 for twenty counts ( copyir ( copyir.com com The [Vt – Vtref] value of the black, cyan, magenta, or yellow TD sensor exceeds the specified value (default: 5 ( copyir ( copyir.com com 0V) with SP3-020-001 ( copyir ( copyir.com com A TD sensor-related part is faulty ( copyir ( copyir.com com A TD sensor-related part’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
362-01 TD sensor (Vt low) error 2: K
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0 ( copyir ( copyir.com com 5V) for 10 counts ( copyir ( copyir.com com A TD sensor’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
362-02 TD sensor (Vt low) error 2: C
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0 ( copyir ( copyir.com com 5V) for 10 counts ( copyir ( copyir.com com A TD sensor’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
362-03 TD sensor (Vt low) error 2: M
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0 ( copyir ( copyir.com com 5V) for 10 counts ( copyir ( copyir.com com A TD sensor’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
362-04 TD sensor (Vt low) error 2: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3-020-004 (default: 0 ( copyir ( copyir.com com 5V) for 10 counts ( copyir ( copyir.com com A TD sensor’s connection is loose ( copyir ( copyir.com com Toner density error ( copyir ( copyir.com com
370 ID sensor adjustment error
When the Vsg error counter reaches “3”, the machine detects “SC370” ( copyir ( copyir.com com The Vsg error counter counts “1” when the Vsg detected by ID sensor is more than the value (default: 4 ( copyir ( copyir.com com 5V) specified with SP3-324-005 or less than the value (default: 3 ( copyir ( copyir.com com 5V) specified with SP3-324-006 ( copyir ( copyir.com com The ID/TD sensor-related part is faulty ( copyir ( copyir.com com The ID/TD sensor-related part’s connection is loose ( copyir ( copyir.com com The ID/TD sensor’s optical path is dirty ( copyir ( copyir.com com ID/TD sensor detection surface dirty ( copyir ( copyir.com com
390-01 Drum gear position sensor error: K
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir ( copyir.com com Dirty sensor ( copyir ( copyir.com com Defective sensor ( copyir ( copyir.com com The connection is faulty ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Clean/replace the sensor ( copyir ( copyir.com com
390-02 Drum gear position sensor error: C
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir ( copyir.com com Dirty sensor ( copyir ( copyir.com com Defective sensor ( copyir ( copyir.com com The connection is faulty ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Clean/replace the sensor ( copyir ( copyir.com com
390-03 Drum gear position sensor error: M
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir ( copyir.com com Dirty sensor ( copyir ( copyir.com com Defective sensor ( copyir ( copyir.com com The connection is faulty ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Clean/replace the sensor ( copyir ( copyir.com com
390-04 Drum gear position sensor error: Y
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir ( copyir.com com Dirty sensor ( copyir ( copyir.com com Defective sensor ( copyir ( copyir.com com The connection is faulty ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Clean/replace the sensor ( copyir ( copyir.com com
396-01 Drum/Development motor error: K
The machine detects a High signal from the drum/development motor for 100 ms after the drum/development motor turned on ( copyir ( copyir.com com Overload on the drum/development motor ( copyir ( copyir.com com Defective drum/development motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Defective harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock system ( copyir ( copyir.com com
396-02 Drum/Development motor error: C
The machine detects a High signal from the drum/development motor for 100 ms after the drum/development motor turned on ( copyir ( copyir.com com Overload on the drum/development motor ( copyir ( copyir.com com Defective drum/development motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Defective harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock system ( copyir ( copyir.com com
396-03 Drum/Development motor error: M
The machine detects a High signal from the drum/development motor for 100 ms after the drum/development motor turned on ( copyir ( copyir.com com Overload on the drum/development motor ( copyir ( copyir.com com Defective drum/development motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Defective harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock system ( copyir ( copyir.com com
396-04 Drum/Development motor error: Y
The machine detects a High signal from the drum/development motor for 100 ms after the drum/development motor turned on ( copyir ( copyir.com com Overload on the drum/development motor ( copyir ( copyir.com com Defective drum/development motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Defective harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock system ( copyir ( copyir.com com
441 Image transfer unit motor error
When the motor is ON, the machine monitors the lock signals every 100 ms ( copyir ( copyir.com com If the High status occurs 20 times consecutively, the machine judges that the motor is not rotating correctly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock systeme PSU ( copyir ( copyir.com com
442 Image transfer belt contact motor error
The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Disconnected harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock system ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
443 Image transfer unit error
The machine detects the encoder sensor error ( copyir ( copyir.com com Defective encoder sensor ( copyir ( copyir.com com Defective image transfer unit motor ( copyir ( copyir.com com Image transfer unit installation error ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com
452 Paper transfer unit contact error
The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Disconnected harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock system ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
460 Separation power pack output error
An interrupt checks the status of the power pack every 20 ms ( copyir ( copyir.com com This SC is issued if the BCU detects a short in the power pack 10 times at D(ac) ( copyir ( copyir.com com High-voltage leak ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective-high voltage supply unit ( copyir ( copyir.com com
490 Toner transport motor error
When the motor is ON, the machine monitors the lock signals every 100 ms ( copyir ( copyir.com com If the High status occurs 20 times consecutively, the machine judges that the motor is not rotating correctly ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
491 High voltage power: Drum / development bias output error
An error signal is detected for 200 ms when charging the drum or development ( copyir ( copyir.com com High voltage leak ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective drum unit or development unit ( copyir ( copyir.com com Defective high voltage supply unit ( copyir ( copyir.com com
492 High voltage power: Image transfer / paper transfer bias output error
An error signal is detected for 200 ms when charging the separation, image transfer bet or paper transfer roller ( copyir ( copyir.com com High voltage leak ( copyir ( copyir.com com Broken harness Defective image transfer belt unit or paper transfer unit ( copyir ( copyir.com com Defective high voltage supply unit ( copyir ( copyir.com com
497 Temperature sensor error
If the output value of the thermal sensor is 0 ( copyir ( copyir.com com 5 V or lower or 2 ( copyir ( copyir.com com 8 V or higher, it is judged as a sensor error and the presumptive temperature, 23 °C, is applied ( copyir ( copyir.com com If the thermal sensor is judged to have encountered a sensor error three times consecutively, the machine issues SC497-00, stops using the sensor, and feeds back the presumptive value ( copyir ( copyir.com com * However, if the power is switched off and then back on, the machine resumes its attempt to use the sensor ( copyir ( copyir.com com Loose connection/Disconnected connector ( copyir ( copyir.com com Defective sensor ( copyir ( copyir.com com
498 Temperature and humidity sensor error 2
Thermal sensor output error: If the output value is 0 ( copyir ( copyir.com com 5 V or lower or 3 ( copyir ( copyir.com com 0 V or higher, it is judged as a sensor error and the presumptive temperature, 23C, is applied ( copyir ( copyir.com com Humidity sensor output error: If the output value is 2 ( copyir ( copyir.com com 4V or higher, it is judged as a sensor error and the presumptive humidity, 50 % RH, is applied ( copyir ( copyir.com com If a sensor error is judged to have occurred to the thermal sensor or humidity sensor three times consecutively, the machine issues SC498-00 ( copyir ( copyir.com com * However, if the power is switched off and then back on, the machine resumes its attempt to use the sensor ( copyir ( copyir.com com * If the thermal sensor or humidity sensor remains capable of normal operation even after the SC is issued, the capable sensor will keep operating ( copyir ( copyir.com com Loose connection/harness disconnected ( copyir ( copyir.com com Defective sensor ( copyir ( copyir.com com
501 Paper Tray 1 error
When the tray lift motor rotates counterclockwise, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir ( copyir.com com When the tray lift motor rotates clockwise, (if the upper limit is not detected within 1 ( copyir ( copyir.com com 5 seconds), the machine asks the user to reset the tray ( copyir ( copyir.com com If one of these conditions occurs three consecutive times, the SC is generated ( copyir ( copyir.com com Defective tray lift motor or connector disconnection ( copyir ( copyir.com com Defective upper limit sensor or connector disconnection ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Too much paper in the tray ( copyir ( copyir.com com Paper or other material is jammed in the parts between the tray and motor ( copyir ( copyir.com com
502 Paper Tray 2 error
When the tray lift motor rotates counterclockwise, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir ( copyir.com com When the tray lift motor rotates clockwise, (if the upper limit is not detected within 1 ( copyir ( copyir.com com 5 seconds), the machine asks the user to reset the tray ( copyir ( copyir.com com If one of these conditions occurs three consecutive times, the SC is generated ( copyir ( copyir.com com Defective tray lift motor or connector disconnection ( copyir ( copyir.com com Defective upper limit sensor or connector disconnection ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Too much paper in the tray ( copyir ( copyir.com com Paper or other material is jammed in the parts between the tray and motor ( copyir ( copyir.com com
503 Tray 3 error (Paper Feed Unit or LCT)
An error code is issued from the paper bank unit ( copyir ( copyir.com com (A model other than D581) Defective tray lift motor or connector disconnection ( copyir ( copyir.com com Defective upper limit sensor or connector disconnection ( copyir ( copyir.com com (D581) Defective stack transport clutch or connector disconnection ( copyir ( copyir.com com Transfer motor error/disconnection ( copyir ( copyir.com com Defective end fence home position sensor or connector disconnection ( copyir ( copyir.com com Defective tray lift motor or connector disconnection ( copyir ( copyir.com com Defective upper limit sensor or connector disconnection ( copyir ( copyir.com com Pickup SOL error/disconnection ( copyir ( copyir.com com Right tray sensor error/disconnection ( copyir ( copyir.com com
504 Tray 4 error (Paper Feed Unit or LCT)
An error code is issued from the paper bank unit ( copyir ( copyir.com com The 2nd tray of D580, 1st tray of D580 when D579 and D580 are attached, the bottom D579 when two units of D579 are attached, or D631 when D581 and D631 are attached ( copyir ( copyir.com com Defective tray lift motor or connector disconnection ( copyir ( copyir.com com Defective upper limit sensor or connector disconnection D581 when D579 and D581 are attached ( copyir ( copyir.com com Defective stack transport clutch or connector disconnection ( copyir ( copyir.com com Transfer motor error/disconnection ( copyir ( copyir.com com Defective end fence home position sensor or connector disconnection ( copyir ( copyir.com com Defective tray lift motor or connector disconnection ( copyir ( copyir.com com Defective upper limit sensor or connector disconnection ( copyir ( copyir.com com Pickup SOL error/disconnection ( copyir ( copyir.com com Right tray sensor error/disconnection ( copyir ( copyir.com com
505 Tray 5 error (Optional Paper Feed Unit or LCT)
An error code is issued from the paper bank unit ( copyir ( copyir.com com The 2nd tray of D580 when D579 and D580 are attached, or D631 when D580 and D631 are attached ( copyir ( copyir.com com Defective tray lift motor or connector disconnection ( copyir ( copyir.com com Defective upper limit sensor or connector disconnection ( copyir ( copyir.com com
520-01 Registration motor error
A registration error is detected 50 times consecutively at intervals of 10 ms Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective encoder ( copyir ( copyir.com com
520-02 Paper feed motor error
A registration error is detected 50 times consecutively at intervals of 10 ms Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective encoder ( copyir ( copyir.com com
530 Fusing fan error
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
531 QSU fan error
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Disconnected harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
532-01 Ventilation fan (at the left side of the machine) motor error: front end
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
532-02 Ventilation fan (at the left side of the machine) motor error: rear end
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
532-03 Ventilation fan (at the left side of the machine) motor error: front in the middle
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
532-04 Ventilation fan (at the left side of the machine) motor error: rear in the middle
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
533-01 Second duct fan error 1
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Disconnected harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
533-02 Second duct fan error 2
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Disconnected harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
534-01 Third duct fan error
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
534-02 Tube cooling fan error
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
535 Paper exit fan error
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com
538 AC controller board fan error
The lock sensor value is monitored every 100 ms when the motor is ON ( copyir ( copyir.com com If the retrieval of the lock signal fails 100 times consecutively, it is determined as a failure to rotate properly ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Disconnected harness ( copyir ( copyir.com com Defective IOBe IOB ( copyir ( copyir.com com
540 Fusing/Paper exit motor error
At the fusing delivery brushless motor, the lock signal is monitored every 100 ms ( copyir ( copyir.com com If the High status occurs consecutively 20 times, it is determined as a failure to rotate properly ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Broken harness ( copyir ( copyir.com com Shorted 24 V fuse on the PSU ( copyir ( copyir.com com Defective interlock system ( copyir ( copyir.com com
541 Fusing sleeve belt thermopile error
The temperature detected by the fusing sleeve belt thermopile does not reach -50°C for 0 ( copyir ( copyir.com com 1 seconds ( copyir ( copyir.com com Defective thermopile ( copyir ( copyir.com com Defective thermistor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com
542 Fusing sleeve belt warm-up error 1
The fusing sleeve belt temperature does not reach 81C for 7 seconds after the inverter turned on ( copyir ( copyir.com com Dirty thermopile lenses ( copyir ( copyir.com com Defective thermistor ( copyir ( copyir.com com Loose connection of the thermistor ( copyir ( copyir.com com The input voltage is outside the prescribed ratings ( copyir ( copyir.com com This is determined after the device for preventing excessive temperature rise operates ( copyir ( copyir.com com
543 Fusing sleeve belt overheat: Center (software error)
The detected fusing temperature stays at 240°C for 1 second for 10 consecutive times ( copyir ( copyir.com com The triac switch has shorted out ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
544 Fusing sleeve belt overheat: Center (hardware error)
During stand-by mode or a print job, the detected fusing sleeve belt temperature reaches 250°C ( copyir ( copyir.com com Defective PSU ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com Defective AC control board ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective fusing control system ( copyir ( copyir.com com
545 Fusing Heater error: Center
The fusing heater keeps full power for 9 seconds or more ( copyir ( copyir.com com Defective thermistors ( copyir ( copyir.com com Broken heater cables ( copyir ( copyir.com com This is determined after the device for preventing excessive temperature rise operates ( copyir ( copyir.com com
547 Zero cross error
After the zero-crossing interrupt setting is enabled, the machine waits for 50+-20 ms ( copyir ( copyir.com com If a request for zero-crossing interrupt is received while waiting, the machine retries the search after the waiting time is completed ( copyir ( copyir.com com The detection occurs consecutively 3 times ( copyir ( copyir.com com Defective fusing relay ( copyir ( copyir.com com Defective fusing relay circuit ( copyir ( copyir.com com
549 Fusing heater connection error
The fusing sleeve belt rotation sensor detects the target temperature as 50°C for 5 seconds or more after the fusing/paper exit motor has turned on ( copyir ( copyir.com com Broken heater cables ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com
551 Fusing sleeve belt thermistor error
The temperature at the end of the fusing sleeve belt measured by the fusing sleeve belt thermistor does not reach -50°C for 0 ( copyir ( copyir.com com 1 seconds ( copyir ( copyir.com com Defective thermopile ( copyir ( copyir.com com Defective thermistor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com
552 Fusing sleeve belt warm-up error 2
The fusing sleeve belt temperature does not reach 81C for 6 seconds after the inverter turned on ( copyir ( copyir.com com ) Dirty thermopile lenses ( copyir ( copyir.com com Deformed thermistor ( copyir ( copyir.com com
553 Fusing sleeve belt overheat: End (software error)
The detected fusing sleeve belt temperature stays at 240°C or more for 1 second for 10 consecutive times ( copyir ( copyir.com com The triac switch has shorted out ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
554 Fusing sleeve belt overheat: End (hardware error)
The fusing sleeve belt thermistor detects 250°C or more ( copyir ( copyir.com com Defective PSU ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com Defective AC control board ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective fusing control system ( copyir ( copyir.com com
555 Fusing Heater error: End
The fusing heater keeps full power for 9 seconds or more ( copyir ( copyir.com com Defective thermistors ( copyir ( copyir.com com Broken heater cables ( copyir ( copyir.com com
557 Zero cross frequency error
When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs ( copyir ( copyir.com com The frequency of the power supply from the wall socket is unstable ( copyir ( copyir.com com Caused by noise ( copyir ( copyir.com com
559 Consecutive fusing jam
The paper jam counter for the fusing unit reaches 3 times ( copyir ( copyir.com com The paper jam counter is cleared if the paper is fed correctly ( copyir ( copyir.com com This SC is activated only when SP1142-001 is set to “1” (default “0”) ( copyir ( copyir.com com Paper jam in the fusing unit
561 Pressure roller thermistor error: End
The temperature at the end of the pressure roller measured by the thermistor does not reach 0°C for 20 seconds ( copyir ( copyir.com com Defective thermopile ( copyir ( copyir.com com Defective thermistor ( copyir ( copyir.com com Loose connection
562-04 Pressure roller thermistor warm-up error: End
The fusing sleeve belt rotation sensor does not reach 51°C for 100 seconds after the fusing/paper exit motor has turned on with sheets of 257 mm or more in width ( copyir ( copyir.com com Dirty thermopile lenses ( copyir ( copyir.com com Defective thermistor ( copyir ( copyir.com com
563 Pressure roller overheat: End (software error)
The detected pressure roller temperature stays at 230°C or more for 1 second for 10 consecutive times ( copyir ( copyir.com com The triac has shorted out ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com
564 Pressure roller overheat: End (hardware error)
The thermistor detects 240°C or more ( copyir ( copyir.com com Defective PSU ( copyir ( copyir.com com Defective BCU ( copyir ( copyir.com com Defective AC control board ( copyir ( copyir.com com Defective IOB ( copyir ( copyir.com com Defective fusing control system ( copyir ( copyir.com com
569-00 Pressure roller contact sensor error
Pressure roller contact sensor does not detect the pressure roller position three times ( copyir ( copyir.com com Broken or defective pressure roller contact motor ( copyir ( copyir.com com Deformed or broken pressure roller contact sensor feeler ( copyir ( copyir.com com Defective fusing unit ( copyir ( copyir.com com
569-01 Fusing shutter sensor error
Fusing shutter plate home position sensor error is detected three consecutive times ( copyir ( copyir.com com Defective fusing shutter plate ( copyir ( copyir.com com Defective photo interrupter ( copyir ( copyir.com com Defective connectors ( copyir ( copyir.com com
669 EEPROM communication error
670 Engine start up error
The BCU fails to respond within the prescribed time when the machine is turned on ( copyir ( copyir.com com Connections between BCU and controller board are loose, disconnected, or damaged ( copyir ( copyir.com com The engine board fails to start up ( copyir ( copyir.com com The engine board was reset at an inappropriate time ( copyir ( copyir.com com
672-00 The controller fails to start up ( copyir ( copyir.com com
This occurs only in models with the CPU control panel ( copyir ( copyir.com com When the power is switched on, the communication line between the controller and control panel fails to open properly ( copyir ( copyir.com com Or, after the start up, the communication with the controller stops ( copyir ( copyir.com com After the control panel’s power is switched on, the Attention Code (FDH) or Attention Acknowledge Code (FEH) from the controller fails to arrive ( copyir ( copyir.com com The control panel issues a command to the controller to check the communication line at intervals of 30 seconds, and the response to the command does not come back to the control panel ( copyir ( copyir.com com Since this is detected by the control panel, SC logging or CSS report cannot be performed for this ( copyir ( copyir.com com Controller stalling ( copyir ( copyir.com com Faulty board installation ( copyir ( copyir.com com Defective controller board ( copyir ( copyir.com com Faulty connections of the harness at the control panel ( copyir ( copyir.com com Controller delay ( copyir ( copyir.com com
681 Toner bottle ID: Communication error
682 Memory chip at TD sensor: Communication error
687 Memory address command error
720-24 Finisher exit guide plate motor error
After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Guide plate motor disconnected, defective ( copyir ( copyir.com com Guide plate motor overloaded due to obstruction ( copyir ( copyir.com com Guide plate position sensor disconnected, defectivelay ( copyir ( copyir.com com
720-25 Finisher punch motor error
The punch HP sensor is not activated within the specified time after the punch motor turned on ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Punch HP sensor disconnected, defective ( copyir ( copyir.com com Punch motor disconnected or defective ( copyir ( copyir.com com Punch motor overload due to obstruction ( copyir ( copyir.com com
720-30 Finisher jogger motor error
The jogger fences move out of the home position but the HP sensor output does not change within the specified number of pulses ( copyir ( copyir.com com The 1st failure issues an original jam message, and the 2nd failure issues this SC code ( copyir ( copyir.com com Jogger HP sensor disconnected, defective ( copyir ( copyir.com com Jogger motor disconnected, defective ( copyir ( copyir.com com Jogger motor overloaded due to obstruction ( copyir ( copyir.com com Finisher main board and jogger motor ( copyir ( copyir.com com
720-41 Stack feed-out motor error
The stack feed-out HP sensor does not detect the home position of the stack feed-out belt within the specified time after the stack feed-out belt has moved to its home position ( copyir ( copyir.com com The stack feed-out HP sensor does not turn off 200 ms after the stack feed-out belt has moved from its home position ( copyir ( copyir.com com The 1st detection failure causes a jam error, and the 2nd failure causes this SC code ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com HP sensor disconnected, defective ( copyir ( copyir.com com Motor harness disconnected, loose, defective ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com
720-42 Finisher stapler movement motor error
The stapler does not return to its home position within the specified time after stapling ( copyir ( copyir.com com The 1st detection failure causes a jam error, and the 2nd failure causes this SC code ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Loose connection of the stapler home position sensor ( copyir ( copyir.com com Loose connection of the stapler movement motor ( copyir ( copyir.com com Defective stapler home position sensor ( copyir ( copyir.com com Defective stapler movement motor ( copyir ( copyir.com com
720-43 Finisher corner stapler rotation motor error
The stapler does not return to its home position within the specified time after stapling ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Defective stapler rotation motor ( copyir ( copyir.com com Loose connection of the finisher corner stapler rotation motor ( copyir ( copyir.com com Overload to the stapler rotation motor ( copyir ( copyir.com com
720-44 Finisher corner stapler motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Staple movement is not finished after a certain time ( copyir ( copyir.com com Staple jam ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com An overload has occurred due to staples applied to sheets exceeding the maximum number ( copyir ( copyir.com com Defective home position sensor ( copyir ( copyir.com com Defective stapler motor ( copyir ( copyir.com com
720-52 Finisher folder plate motor error
The folder plate moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Folder plate HP sensor disconnected, defective ( copyir ( copyir.com com Folder plate motor disconnected, defective ( copyir ( copyir.com com Folder plate motor overloaded due to obstruction ( copyir ( copyir.com com
720-53 Fold unit bottom fence motor error
The bottom fence of the fold unit moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Motor harness disconnected, loose, defective ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com
720-55 Clamp roller retraction motor error
The clamp roller retraction motor moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com
720-57 Stack junction gate motor error
The stack junction gate moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com
720-60 Booklet stapler motor error 1
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com The front stapler unit saddle-stitch motor does not start operation within the specified time ( copyir ( copyir.com com Staple jam ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com An overload has occurred due to staples applied to sheets exceeding the maximum number ( copyir ( copyir.com com Defective home position sensor ( copyir ( copyir.com com
720-61 Booklet staple motor error 2
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com The rear stapler unit saddle-stitch motor does not start operation within the specified time ( copyir ( copyir.com com Staple jam ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Disconnected connector ( copyir ( copyir.com com An overload has occurred due to staples applied to sheets exceeding the maximum number ( copyir ( copyir.com com Defective home position sensor ( copyir ( copyir.com com
720-70 Tray lift motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com The upper tray paper height sensor does not change its status with the specified time after the tray raises or lowers ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective upper tray paper height sensor ( copyir ( copyir.com com
720-71 Finisher Tray 1 shift motor error
The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Motor overload ( copyir ( copyir.com com Defective home position sensor ( copyir ( copyir.com com
720-72 Exit jogger motor 1 error
The Exit jogger motor 1 moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure causes a jam error, and the 2nd failure causes this SC code ( copyir ( copyir.com com Exit jogger motor sensor disconnected, defective ( copyir ( copyir.com com Exit jogger motor is disconnected, defective ( copyir ( copyir.com com Exit jogger motor overloaded due to obstruction ( copyir ( copyir.com com
720-73 Exit jogger motor 2 error
The Exit jogger motor 2 moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure causes a jam error, and the 2nd failure causes this SC code ( copyir ( copyir.com com Exit jogger motor sensor disconnected, defective ( copyir ( copyir.com com Exit jogger motor is disconnected, defective ( copyir ( copyir.com com Exit jogger motor overloaded due to obstruction ( copyir ( copyir.com com
720-74 Exit jogger evacuate motor error
The Exit jogger evacuate motor moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure causes a jam error, and the 2nd failure causes this SC code ( copyir ( copyir.com com Exit jogger evacuate motor sensor disconnected, defective ( copyir ( copyir.com com Exit jogger evacuate motor is disconnected, defective ( copyir ( copyir.com com Exit jogger evacuate motor overloaded due to obstruction ( copyir ( copyir.com com
720-75 Stacking sponge roller motor
Occurs during the operation of the stacking sponge roller motor ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Motor harness disconnected, loose, defective Motor overloaded ( copyir ( copyir.com com Defective stacking roller HP sensor ( copyir ( copyir.com com
720-80 Punch movement motor error
The punch unit moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Motor harness disconnected, loose, defective ( copyir ( copyir.com com Motor overloaded ( copyir ( copyir.com com
720-81 Paper position sensor slide motor error
The paper position sensor moves but is not detected at the home position within the specified time ( copyir ( copyir.com com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir ( copyir.com com Defective motor ( copyir ( copyir.com com Disconnected, loose or defective harness ( copyir ( copyir.com com Motor overloaded ( copyir ( copyir.com com
770 Shift motor error
The shift motor HP sensor does not detect any change for 1 ( copyir ( copyir.com com 86 seconds after the shift motor has turned on at power on or during its operation ( copyir ( copyir.com com Defective shift motor ( copyir ( copyir.com com Defective shift motor HP sensors ( copyir ( copyir.com com
791 Bridge unit error
The machine recognizes the finisher, but does not recognize the bridge unit ( copyir ( copyir.com com The bridge unit is not installed ( copyir ( copyir.com com Defective bridge unit ( copyir ( copyir.com com Re-install the bridge unit ( copyir ( copyir.com com Turn the main power switch off and on ( copyir ( copyir.com com
792 Finisher error
The machine does not recognize the finisher, but recognizes the bridge unit ( copyir ( copyir.com com The finisher’s connection is faulty ( copyir ( copyir.com com The finisher is not attached to a device equipped with the bridge unit ( copyir ( copyir.com com Defective finisher ( copyir ( copyir.com com
816 Energy saving I/O sub-system error
817 Monitor error
This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted ( copyir ( copyir.com com OS Flash ROM data defective ( copyir ( copyir.com com SD card data defective ( copyir ( copyir.com com Change the controller firmware ( copyir ( copyir.com com Use another SD card ( copyir ( copyir.com com
840 EEPROM access error
During the I/O processing, reading error is occurred ( copyir ( copyir.com com The 3rd reading failure issues this SC code ( copyir ( copyir.com com During the I/O processing, writing error is occurred ( copyir ( copyir.com com Defective EEPROM
841 EEPROM read error
Mirrored data of the EEPROM is different from the original data in EEPROM ( copyir ( copyir.com com Data in the EEPROM is overwritten for some reason ( copyir ( copyir.com com
842 Nand-Flash updating verification erro
A writing error for the module written in Nand-Flash occurs when the remote ROM and ROM are updating ( copyir ( copyir.com com Damaged Nand-Flash
853 Bluetooth device connection error
(The Bluetooth interface unit was installed while the machine was turned on ( copyir ( copyir.com com ) The Bluetooth interface unit was installed while the machine was turned on ( copyir ( copyir.com com
854 Bluetooth device removed
(The Bluetooth interface unit was removed while the machine was turned on ( copyir ( copyir.com com ) The Bluetooth interface unit was removed while the machine was turned on ( copyir ( copyir.com com
855 Hardware Problem: wireless LAN board
The wireless LAN board can be accessed, but an error was detected ( copyir ( copyir.com com Loose connection ( copyir ( copyir.com com Defective wireless LAN card ( copyir ( copyir.com com
857 USB IF error
USB I/F cannot be used due to a driver problem ( copyir ( copyir.com com An error has occurred to the USB driver ( copyir ( copyir.com com
858 Data encryption conversion error (1)
859 HDD data encryption error
860 HDD startup error at main power on
HDD is connected but a driver error is detected ( copyir ( copyir.com com The driver does not respond with the HDD within 30 seconds ( copyir ( copyir.com com HDD not initialized ( copyir ( copyir.com com Label data is corrupted ( copyir ( copyir.com com Defective HDD ( copyir ( copyir.com com
863 HDD: Read error
The data stored in the HDD cannot be read correctly ( copyir ( copyir.com com A bad sector has been generated during operation ( copyir ( copyir.com com
864 HDD: CRC error Defective HDD
865 HDD: Access error
An error is detected while operating the HDD ( copyir ( copyir.com com Defective HDD
866 SD card authentication error
A correct license is not found in the SD card ( copyir ( copyir.com com SD-card data is corrupted ( copyir ( copyir.com com
867 SD card removal has been detected ( copyir ( copyir.com com
The SD card is ejected from the slot ( copyir ( copyir.com com The SD card for launching the application has been removed from the slot ( copyir ( copyir.com com
868 SD card access error
An error occurs while an SD card is used ( copyir ( copyir.com com SD card defective ( copyir ( copyir.com com Defective SD controller ( copyir ( copyir.com com
870 Address book error
872 An error concerning the received e-mail data in the hard disk
A hard disk error is detected while switching the device on Defective HDD ( copyir ( copyir.com com The device was switched off while the hard disk was being accessed ( copyir ( copyir.com com
873 An error concerning the transmitted e-mail data in the hard disk
A hard disk error is detected while switching the device on Defective HDD ( copyir ( copyir.com com The device was switched off while the hard disk was being accessed ( copyir ( copyir.com com
875 Delete All error: HDD
876 Log Data Error
877 HDD Data Overwrite Security SD card error
The Data Overwrite Security Unit’s function to delete the data one by one is enabled, but the present situation prevents one-by-one data deletion ( copyir ( copyir.com com Defective SD card for Overwrite Security Unit ( copyir ( copyir.com com SD card for Data Overwrite Security Unit is not installed ( copyir ( copyir.com com
878 TPM electronic recognition error
881-01 Authentication area error
This detects a problem with the software ( copyir ( copyir.com com
900 Electric counter error
The total count contains something that is not a number ( copyir ( copyir.com com NVRAM incorrect type ( copyir ( copyir.com com Defective NVRAM ( copyir ( copyir.com com NVRAM data scrambled ( copyir ( copyir.com com Unexpected error from external source ( copyir ( copyir.com com If the requested count has not completed during PRT reception for SRM
920 Printer application error (The printer cannot be used ( copyir ( copyir.com com )
921 Printer font error
925 NetFile function error
The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue ( copyir ( copyir.com com Defective HDD ( copyir ( copyir.com com Hard disk data inconsistencies due to power interruption during writing to the hard disk ( copyir ( copyir.com com Defective software ( copyir ( copyir.com com
990 Software performance error
The software makes an unexpected operation ( copyir ( copyir.com com Argument error ( copyir ( copyir.com com Internal parameter incorrect ( copyir ( copyir.com com Insufficient working memory ( copyir ( copyir.com com Abnormal operation due to an error that cannot be detected by the hardware according to the regular SC detection ( copyir ( copyir.com com
991 Software continuity error
The software has attempted to perform an unexpected operation ( copyir ( copyir.com com However, unlike SC 990, the object of the error is continuity of the software ( copyir ( copyir.com com Argument error ( copyir ( copyir.com com Internal parameter incorrect ( copyir ( copyir.com com Insufficient working memory ( copyir ( copyir.com com Abnormal operation due to an error that cannot be detected by the hardware according to the regular SC detection ( copyir ( copyir.com com
992 Undefined error
If an SC not managed by the system is issued In cases such as using a tool for the previous model ( copyir ( copyir.com com Software problemnumber ( copyir ( copyir.com com
995 CPM setting error
997 Application function selection error
The application selected by the operation panel key works abnormally (No response, abnormal ending) ( copyir ( copyir.com com Defective software
998 Application start error
No applications start within a specified time after the power is turned on ( copyir ( copyir.com com If all applications do not operate normally due to a problem even after launching the applications ( copyir ( copyir.com com Defective software ( copyir ( copyir.com com The optional RAM, DIMM, and boards required for the applications are not installed properly ( copyir ( copyir.com com