لمینت MKP
1402-06-04
ریکوآفشیوRicoh Aficio SP4210N
ریکوآفشیوRicoh Aficio SP4210N
302 Charge roller current leak
The PWM duty output exceeded 60% for longer than 200 ms ( copyir.com , indicating a leak in the charge roller current ( copyir.com • Cartridge (charge roller) defective • High voltage supply board defective • Defective cartridge connection
320 Polygon motor error
The polygon motor did not enter the lock state within 20 sec ( copyir.com after it switched on ( copyir.com -or- Once the polygon motor was detected in the lock state after started to rotate, within 0 ( copyir.com 6 sec ( copyir.com it entered the unlock state ( copyir.com ( copyir.com -or- After the polygon motor switched off, it did not enter unlock state within 20 sec ( copyir.com • Polygon motor • Polygon motor cable
322 1st beam laser synchronization error
With all doors closed the polygon motor is locked and not rotating, or the laser synchronization detector could not detect 1st beam laser detection signal within 5 ms ( copyir.com ( copyir.com • Laser synchronization detector board out of position • Laser synchronization detector board or cable defective • Laser synchronization mirror out of position • LD unit defective • Engine board defective
323 LD drive current exceeded
The LD driver detected an error for 500 ms ( copyir.com • LD unit defective
326 2nd beam laser synchronization error
With all doors closed the polygon motor is locked and not rotating, or the laser synchronization detector could not detect 2nd beam laser detection signal within 500 ms ( copyir.com • Laser synchronization detector board out of position • LD unit defective • Engine board defective
391 Development bias leak
A development bias leak signal was detected for 200 ms ( copyir.com • High voltage supply board defective • Defective cartridge connection
500 Main motor error
A main motor lock signal was not detected within 700 ms after the main motor started to rotate ( copyir.com • Main motor defective • Mechanical overload on the drive mechanism
541 Fusing thermistor error
The fusing temperature did not rise higher than 20C within 11 sec ( copyir.com after the main motor switched off ( copyir.com -or- The fusing temperature was detected lower than 0oC for over 1 sec ( copyir.com after the power relay switched on ( copyir.com • Thermistor disconnected, defective • Fusing lamp disconnected, defective • Fuse blown • Power supply board defective • Fusing unit connected improperly
542 Fusing temperature warm-up error
Just before reaching warm-up temperature, the fusing temperature did not rise above 80C within 17 ( copyir.com 5 sec ( copyir.com after the power relay switched on ( copyir.com Note: • The machine starts to test the temperature 2 sec ( copyir.com after the machine powers on if the machine temperature is above 45oC ( copyir.com • If the machine temperature is below 45C, the temperature is not sampled until the machine temperature reaches 45C ( copyir.com • Thermistor defective • Fusing lamp open • Fusing thermostat open • Power supply board Defective • Defective connection of the fusing unit
543 Fusing overheat error – software
The fusing temperature was detected higher than 24oC for longer than 200 ms while the main motor was on or within 60 sec ( copyir.com after the main motor switched off ( copyir.com -or- The fusing temperature was detected higher than 235C for longer than 200 ms at any other time ( copyir.com • Fusing thermistor defective • Power supply board defective
545 Fusing lamp remains on
The fusing lamp remained on longer than 12 sec ( copyir.com after the fusing unit reached optimum temperature and the main motor switched off ( copyir.com • Fusing thermistor defective • Power supply board defective • Defective connection of the fusing unit
546 Unstable fusing temperature
During standby, the fusing temperature went below 60 °C twice or went above 60 °C three times within 500 ms ( copyir.com A 60C increase in fusing temperature was detected at five 1-sec ( copyir.com intervals within 60 to 90 sec ( copyir.com before reaching fusing temperature ( copyir.com • Fusing thermistor defective • Power supply board defective • Defective connection of the fusing unit
547 Zero cross signal error
Zero cross signals of wavelength 50-60 Hz were not detected within 5 sec after the fusing relay switched on ( copyir.com -or- Zero cross interrupts did not issue at the prescribed 1 sec ( copyir.com intervals ( copyir.com • Power supply board defective • Defective mains power supply condition
559 Fusing unit jam
Three consecutive paper lag jams (paper failed to arrive) were detected in the fusing unit ( copyir.com -or- During printing of the 1st side during duplexing, the paper did not arrive at the duplex entrance sensor three times ( copyir.com Note: SP1913 determines whether SC559 is issued ( copyir.com The default is off ( copyir.com SC559 is not issued after three consecutive jams in the paper unit ( copyir.com If SP1913 is set to on, turning the machine power off/on does not reset the jam counter ( copyir.com • Fusing unit installed incorrectly • Fusing unit defective
590 Fan motor error
The machine detected an error in the fusing unit fan or the PSU fan ( copyir.com Either or both fan motors started to rotate within 10 sec ( copyir.com after power on ( copyir.com • Fan motor disconnected, defective • Fan motor harness loose, broken, defective
610 Communication error – duplex unit
The engine board could not communicate with the duplex unit ( copyir.com (The duplex unit did not respond within 1 sec ( copyir.com to a status request ( copyir.com ) Note: This SC is logged, not displayed ( copyir.com • Defective connection between engine board and duplex unit • Engine board defective • Duplex control board defective
621 Communication error – FCI I2C
The engine board detected an unknown device on the I2C I/F bus (internal bus on the engine control board) ( copyir.com The engine board detected an I2C I/F bus error ( copyir.com The number of devices connected to the I2C bus exceeded 12 ( copyir.com • Engine board defectiveI I2C
634 Key/card counter device error 3
The backup battery of the counter device RAM is low ( copyir.com • Replace the RAM backup battery ( copyir.com
635 Key/card counter device error 4
After installation of the device a message alerts user to a battery voltage abnormal error ( copyir.com • Device control board defective • Device control board backup battery defective
650 Communication error – GAVD I2C
The engine board detected an unknown device on the I2C I/F bus (internal bus on the engine control board) ( copyir.com The engine board detected an I2C I/F bus error ( copyir.com The number of devices connected to the I2C bus exceeded 12 ( copyir.com • Engine board defective
651 Communication error – FCI I2C
The engine board detected an unknown device on the I2C I/F bus (internal bus on the engine control board) ( copyir.com The engine board detected an I2C I/F bus error ( copyir.com The number of devices connected to the I2C bus exceeded 12 ( copyir.com • Engine board defectiveI I2C
669 NVRAM Error
The NVRAM was not connected at power on, or read/write operations on the NVRAM failed ( copyir.com • NVRAM connected improperly • NVRAM missing
670 Engine startup error
The BCU failed to respond with the prescribed time when the machine was turned on ( copyir.com • Connections between BCU and controller board are loose, disconnected, or damaged • Replace the BCU • Replace the controller board
672 Controller startup error
After power on, the line between the controller and the operation panel did not open for normal operation ( copyir.com After normal startup, communication with the controller stopped ( copyir.com • Controller stalled • Controller installed incorrectly • Controller board defective • Operation panel harness disconnected or defective
819 Fatal kernel error
Due to a control error, a RAM overflow occurred during system processing ( copyir.com One of the following messages was displayed on the operation panel ( copyir.com • System program defective • Controller board defective • Optional board defective • Replace controller firmwarelayed
820 Self-Diagnostic Error: CPU
The central processing unit returned an error during the self-diagnostic test ( copyir.com • Controller board defectiver • Software defective
821 Self-diagnostic error 2: ASIC
The ASIC provides the central point for the control of bus arbitration for CPU access, for option bus and SDRAM access, for SDRAM refresh, and for management of the internal bus gate ( copyir.com • ASIC (controller board defective)
822 Self-diagnostic error 3: HDDc
823 Self-diagnostic Error: NIC
The network interface board returned an error during the self-diagnostic test ( copyir.com • Network interface board defective • Controller board defective
824 Self-diagnostic error 4: NVRAM
NVRAM device does not exist, NVRAM device is damaged, NVRAM socket damaged • NVRAM defective • Controller board defective • NVRAM backup battery exhausted • NVRAM socket damaged
826 Self-diagnostic Error: NVRAM/ Optional NVRAM
The NVRAM or optional NVRAM returned an error during the selfdiagnostic test ( copyir.com • Make sure NVRAM is seated correctly in its socket • Replace the NVRAM on the controller board
827 Self-diagnostic Error: RAM
The resident RAM returned a verify error during the self-diagnostic test ( copyir.com • Update controller firmware again • Replace RAM DIMM
828 Self-diagnostic error 7: ROM
Measuring the CRC for the boot monitor and operating system program results in an error ( copyir.com A check of the CRC value for ROMFS of the entire ROM area results in an error ( copyir.com • Software defective • Controller board defective • ROM defective
829 Self-diagnostic Error: Optional RAM
The optional RAM returned an error during the self-diagnostic test ( copyir.com • Replace the optional memory board • Controller board defective
838 Self-diagnostic Error: Clock Generator
A verify error occurred when setting data was read from the clock generator via the I2C bus ( copyir.com • Replace the controller board
851 IEEE 1394 I/F error
Driver setting incorrect and cannot be used by the 1394 I/F ( copyir.com • NIB (PHY), LINK module defective; change the Interface Board • Controller board defective
853 Wireless LAN Error 1
During machine start-up, the machine can get access to the board that holds the wireless LAN, but not to the wireless LAN card (802 ( copyir.com 11b or Bluetooth) ( copyir.com • Wireless LAN card missing (was removed)
854 Wireless LAN Error 2
During machine operation, the machine can get access to the board that holds the wireless LAN, but not to the wireless LAN card (802 ( copyir.com 11b or Bluetooth) ( copyir.com • Wireless LAN card missing (was removed)
855 Wireless LAN error 3
An error was detected on the wireless LAN card (802 ( copyir.com 11b or Bluetooth) ( copyir.com • Wireless LAN card defective • Wireless LAN card connection incorrect
856 Wireless LAN error 4
An error was detected on the wireless LAN card (802 ( copyir.com 11b or Bluetooth) ( copyir.com • Wireless LAN card defective • PCI connector (to the mother board) loose
857 USB I/F Error
The USB driver is not stable and caused an error ( copyir.com • Bad USB card connection • Replace the controller board
860 HDD startup error at main power on
HDD is connected but a driver error is detected ( copyir.com The driver does not respond with the status of the HDD within 30 s ( copyir.com • HDD is not initialized • Level data is corrupted • HDD is defective
861 HDD re-try failure
At power on the HDD was detected ( copyir.com Power supply to the HDD was interrupted after the system entered the energy save mode, but after the HDD was awakened from the energy save mode it did not return to the ready status within 30 sec ( copyir.com • Harness between HDD and controller board disconnected, defective • HDD power connector disconnected • HDD defective • Controller board defective
863 HDD data read failure
The data written to the HDD cannot be read normally, due to bad sectors generated during operation ( copyir.com • HDD defective Note: If the bad sectors are generated at the image partition, the bad sector information is written to NVRAM, and the next time the HDD is accessed, these bad sectors will not be accessed for read/write operation ( copyir.com
864 HDD data CRC error
During HDD operation, the HDD cannot respond to an CRC error query ( copyir.com Data transfer did not execute normally while data was being written to the HDD ( copyir.com • HDD defectiver
865 HDD access error
HDD responded to an error during operation for a condition other than those for SC863, 864 ( copyir.com • HDD defective ( copyir.com
866 SD card error 1: Confirmation
The machine detects an electronic license error in the application on the SD card in the controller slot immediately after the machine is turned on ( copyir.com The program on the SD card contains electronic confirmation license data ( copyir.com If the program does not contain this license data, or if the result of the check shows that the license data in the program on the SD card is incorrect, then the checked program cannot execute and this SC code is displayed ( copyir.com • Program missing from the SD card • Download the correct program for the machine to the SD card
867 SD card error 2: SD card removed
The SD card in the boot slot when the machine was turned on was removed while the machine was on ( copyir.com • Insert the SD card, then turn the machine off and on ( copyir.com
868 SD card error 3: SC card access
An error occurred while an SD card was used ( copyir.com • SD card not inserted correctly • SD card defective • Controller board defective • Note: If you want to try to reformat the SC card, use SD Formatter Ver 1 ( copyir.com 1 ( copyir.com
870 Address book data errord access
Address book data on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network ( copyir.com The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective ( copyir.com • HDD defective ( copyir.com • Initialize the HDD with SP5832 ( copyir.com If this does not solve the problem, replace the HDD and initialize with SP5832 ( copyir.com Note: If you turn off the machine while the HDD is being accessed, this can damage the HDD ( copyir.com
872 HDD mail receive data error
The machine detected that the HDD was not operating correctly at power on ( copyir.com The machine detected that the HDD was not operating correctly (could neither read nor write) while processing incoming email • HDD defective ( copyir.com • Initialize the HDD with SP5832 ( copyir.com If this does not solve the problem, replace the HDD and initialize with SP5832 ( copyir.com Note: If you turn off the machine while the HDD is being accessed, this can damage the HDD ( copyir.com
873 HDD mail send data error
An error was detected on the HDD immediately after the machine was turned on, or power was turned off while the machine used the HDD ( copyir.com • HDD defective • Initialize the HDD with SP5832 ( copyir.com If this does not solve the problem, replace the HDD and initialize with SP5832 ( copyir.com Note: If you turn off the machine while the HDD is being accessed, this can damage the HDD ( copyir.com
874 Delete All error 1: HDD
A data error was detected for the HDD/NVRAM after the Delete All option was used ( copyir.com Note: The source of this error is the Data Overwrite Security Unit B660 running from an SD card ( copyir.com • Turn the main switch off/on and try the operation again ( copyir.com • Install the Data Overwrite Security Unit again ( copyir.com For more, see section “1 ( copyir.com Installation” ( copyir.com • HDD defective
875 Delete All error 2: Data area
An error occurred while the machine deleted data from the HDD ( copyir.com Note: The source of this error is the Data Overwrite Security Unit B660 running from an SD card ( copyir.com • Turn the main switch off/on and try the operation again ( copyir.com
876 Log data abnormal
An error was detected in the handling of the log data at power on or during machine operation ( copyir.com This can be caused by switching the machine off while it is operating ( copyir.com • Software error ( copyir.com Update the firmware • NVRAM defective • HDD defective
880 File Format Converter (MLB) error
A request to get access to the MLB was not answered within the specified time ( copyir.com • MLB defective, replace the MLB
900 Electrical total counter error
The total counter contains something that is not a number ( copyir.com • NVRAM incorrect type • NVRAM defective • NVRAM data scrambled • Unexpected error from external source
920 Printer error 1
An internal application error was detected and operation cannot continue ( copyir.com • Software defective; turn the machine off/on, or change the controller firmware • Insufficient memory
990 Software error 1
The software performs an unexpected function and the program cannot continue ( copyir.com Software defective, re-boot
991 Software error 2
The software performs an unexpected function ( copyir.com However, unlike SC990, recovery processing allows the program to continue ( copyir.com Software defective, re-boot
995 Model information error
The CPM information sent from the controller to the engine immediately after power on did not match the DIP SW settings ( copyir.com • Engine firmware not installed correctly
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