لمینت MKP
1402-06-04
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300 Charge corona output error
The feedback voltage from the charge corona unit is detected too high 9 times ( copyir.com • Charge corona power pack defective • Charge corona harness disconnected • Poor charge corona unit connection
303 When the high voltage is output to the corona grid, feedback voltage exceeds the prescribed value 9 times ( copyir.com • Charge corona power pack defective • Charge corona harness disconnected • Poor charge corona unit connection
304 Charge grid circuit open
When high voltage goes to the corona grid, feedback voltage is more than the set value 9 times ( copyir.com This feedback voltage is used to update PWM for output control ( copyir.com • Charge corona unit defective or disconnected • Charge corona harness defective • Charge corona power pack is defective ( copyir.com
305 Charge corona wire cleaner error 1
The charge cleaner pad does not arrive at the home position: Motor locked within 4 s after switching on, or does not lock within 30 s ( copyir.com Motor locked within 10 s after reversing, or does not lock within 30 s ( copyir.com • Charge corona wire cleaner motor defective • Motor driver defective
306 Charge corona wire cleaner error 2
Charge coronal motor is disconnected ( copyir.com (The current at the charge corona motor is detected less than 83 mA ( copyir.com ) • Charge corona wire cleaner motor connector is defective, connected
310 Potential sensor calibration error 1
During drum potential sensor calibration, the drum potential sensor output voltage does not meet specification when test voltages (–100V, –800V) are applied to the drum • IOB defective • OPC connector defective • Development power pack defective
311 Potential sensor calibration error 2
During drum potential sensor calibration, the drum potential sensor output voltage does not meet specification when test voltages (–100V, –800V) are applied to the drum ( copyir.com • Potential sensor defective • Potential sensor harness disconnected • Potential sensor connector defective or disconnected • IOB defective • OPC connector defective • Development power pack defective
312 Potential sensor calibration error 3
During drum potential sensor calibration when adjusting the drum potential (VD), the drum potential sensor detects VD higher than VG (grid voltage) ( copyir.com -or- When adjusting VD (drum surface potential of black areas after exposure), even after 5 adjustments of VG (charge corona grid potential), VD could not be set in the target range (–800+-10 +- VL + 130V) • Potential sensor defective • Potential sensor harness disconnected • Potential sensor connector defective or disconnected • IOB defective • OPC connector defective • Development power pack defective • Charge corona unit worn out, dirty
314 Potential sensor calibration error 4
During drum potential sensor calibration when adjusting the drum potential (VH) for LD power adjustment, the first time the VH pattern is made, the drum potential sensor detects that VH is more than 500V: VH > –500 + VL + 130 V Potential sensor defective Potential sensor harness disconnected Potential sensor connector defective or disconnected IOB defective OPC connector defective LD defective
315 Potential sensor calibration error 5
During drum potential sensor calibration, when –100V is applied to the drum, the output value is out of the prescribed range ( copyir.com • Potential sensor defective • Potential sensor harness disconnected • Potential sensor connector defective or disconnected • IOB defective • OPC connector defective • Development power pack defective
316 Potential sensor calibration error 6
During drum potential sensor calibration, when –800V is applied to the drum, the output value is out of the prescribed range ( copyir.com • Potential sensor defective • Potential sensor harness disconnected • Potential sensor connector defective or disconnected • IOB defective • OPC connector defective • Development power pack defective
317 Potential sensor calibration error 7
During drum potential sensor calibration, when VL is adjusted, the pattern surface potential VL pattern is not within range 0V –400V ( copyir.com (VL is the potential after exposing a white pattern ( copyir.com ) • Potential sensor defective • Potential sensor harness disconnected • Potential sensor connector defective or disconnected • IOB defective • OPC connector defective • Charge corona power pack defective • Development power pack defective
340 TD sensor output error
TD sensor output voltage (Vt), measured during each copy cycle, is detected 10 times at one of the following levels: Vt = 0 ( copyir.com 5 volts or lower Vt = 4 ( copyir.com 0 volts or higher • TD sensor defective • TD sensor harness disconnected • TD sensor connector disconnected or defective • IOB defective • Toner bottle motor defective • Note: When the TD sensor is defective, the toner supply is controlled using pixel count and the ID sensor ( copyir.com
341 TD sensor adjustment error 1
During the TD sensor auto adjustment, the TD sensor output voltage (Vt) is 2 ( copyir.com 5 volts or higher even though the control voltage is set to the minimum value (PWM = 0) ( copyir.com When this error occurs, SP2-906-1 reads 0 ( copyir.com 00V ( copyir.com Note: This SC is released only after correct adjustment of the TD sensor has been achieved ( copyir.com Switching the machine off and on will cancel the SC display, but does not release ID sensor toner supply ( copyir.com • TD sensor defective • TD sensor harness disconnected • TD sensor connector disconnected or defective • IOB defective • Toner bottle motor defective • Note: When the TD sensor is defective, the toner supply is controlled using pixel count and the ID sensor ( copyir.com
342 TD sensor adjustment error 2 During the TD sensor auto adjustment, the TD sensor output voltage (Vt) does not enter the target range (3 ( copyir.com 0 +- 0 ( copyir.com 1V) within 20 s ( copyir.com When this error occurs, the display of SP2-906-1 reads 0 ( copyir.com 00V ( copyir.com Note: This SC is released only after correct adjustment of the TD sensor has been achieved ( copyir.com Switching the machine off and on will cancel the SC display, but does not release ID sensor toner supply ( copyir.com • TD sensor defective • TD sensor harness disconnected • TD sensor connector disconnected or defective • IOB defective
345 Development output abnormal
The high voltage applied to the development unit is detected 10 times higher than the upper limit (45%) of PWM ( copyir.com • Development power pack defective • Development bias leak due to poor connection, defective connector
350 ID sensor error 1
One of the following ID sensor output voltages was detected twice consecutively when checking the ID sensor pattern ( copyir.com Vsp greater than or equals 2 ( copyir.com 5V Vsg less than 2 ( copyir.com 5 Vsp = 0V Vsg = 0 • ID sensor defective • ID sensor harness disconnected • ID sensor connector defective • IOB defective • ID sensor pattern not written correctly • Incorrect image density • Charge power pack defective • ID sensor dirty
351 ID sensor error 2
The ID sensor output voltage is 5 ( copyir.com 0V and the PWM signal input to the ID sensor is 0 when checking the ID sensor pattern • ID sensor defective • ID sensor harness disconnected • ID sensor connector defective • IOB defective • ID sensor pattern not written correctly • Incorrect image density • Charge power pack defective • ID sensor dirty
352 ID sensor error 3
For 2 s during the ID sensor pattern check, the ID sensor pattern edge voltage is not 2 ( copyir.com 5V or the pattern edge is not detected within 800 ms ( copyir.com • ID sensor defective • ID sensor harness disconnected • ID sensor connector defective • IOB defective • ID sensor pattern not written correctly • Incorrect image density • Charge power pack defective • ID sensor dirty
353 ID sensor error 4
One of the following ID sensor output voltages is detected at ID sensor initialization ( copyir.com Vsg less than 4 ( copyir.com 0V when the maximum PWM input (255) is applied to the ID sensor ( copyir.com Vsg greater than or equal to 4 ( copyir.com 0V when the minimum PWM input (0) is applied to the ID sensor ( copyir.com • ID sensor defective • ID sensor harness disconnected • ID sensor connector defective • IOB defective • ID sensor pattern not written correctly • Incorrect image density • Charge power pack defective • ID sensor dirty
354 ID sensor error 5
Vsg falls out of the adjustment target (4 ( copyir.com 0 ±0 ( copyir.com 2V) during Vsg checking ( copyir.com • ID sensor defective • ID sensor harness disconnected • ID sensor connector defective • IOB defective • ID sensor pattern not written correctly • Incorrect image density • Charge power pack defective • ID sensor dirty
355 ID sensor error 6
The Vp value, which measures the reflectivity of the ID sensor pattern, was not in the range of -70V to -400V ( copyir.com • Potential sensor defective • Potential sensor harness defective • Potential sensor disconnected • IOB defective • OPC unit connector defective • Charge corona power pack defective • Charge corona wire dirty, broken
401 Transfer output abnormal
When the transfer is output, the feedback voltage remains higher than 4V for 60 ms ( copyir.com • Transfer power pack defective • Transfer current terminal, transfer power pack disconnected, damaged connector
402 Transfer output abnormal release detection
When the transfer is output, there is hardly any feedback voltage within 60 ms even with application of 24% PWM ( copyir.com • Transfer power pack defective • Transfer unit harness disconnected • Transfer connector loose, defective
430 Quenching lamp error
At the completion of auto process control initialization, the potential of the drum surface detected by the potential sensor is more than -400V, the prescribed value ( copyir.com • Quenching lamp defective • Quenching lamp harness disconnected • Quenching lamp connector loose, defective
440 Main motor lock
The main motor lock signal remains low for 2 seconds while the main motor is on ( copyir.com • Drive mechanism overloaded • Motor driver board defective
441 Development motor lock
The development motor lock signal remains high for 2 seconds while the development motor is on ( copyir.com If this SC is returned on a machine in the field, inspect the toner supply unit coil ( copyir.com If the gear is not damaged replace the coil ( copyir.com If the gear is damaged, the gear shaft is probably deformed, so replace the entire unit ( copyir.com • Drive mechanism overloaded due to toner clumping in the wasted toner path • Motor driver board defective
490 Main fan error
The main fan motor lock signal goes high for 5 s while the fan is on ( copyir.com • Fan motor overloaded due to obstruction • Fan connector disconnected
495 Toner recycling unit error
Encoder pulse does not change for 3 s after the main motor switches on ( copyir.com • Waste toner transport has stopped due to motor overload • Toner end sensor detective, disconnected
496 Toner collection bottle error
The toner collection bottle set switch remains off when the front door is closed ( copyir.com • No toner collection bottle set • Poor connection of the switch connector
497 Toner collection motor error
The toner collection motor connector set signal remains off for 1 s ( copyir.com • Toner pump motor defective • Motor connector loose, disconnected
501 Tray 1 lift malfunction
The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate ( copyir.com When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com Tray overload detected when the tray is set ( copyir.com The lower limit sensor of the LCT does not detect the lower limit within 10 sec ( copyir.com • Tray lift motor defective, disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected, blocked by an obstacle • Too much paper loaded in tray Note • At first, the machine displays a message asking the operator to reset the tray ( copyir.com • This SC will not display until the operator has pulled the tray out and pushed it in 3 times ( copyir.com • If the operator turns the machine off/on before the 3rd opening and closing of the tray, the 3-count is reset ( copyir.com
502 Tray 2 lift malfunction
The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate ( copyir.com When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com Tray overload detected when the tray is set ( copyir.com • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle ( copyir.com • Too much paper loaded in tray Note • At first, the machine displays a message asking the operator to reset the tray ( copyir.com • This SC will not display until the operator has pulled the tray out and pushed it in 3 times ( copyir.com • If the operator turns the machine off/on before the 3rd opening and closing of the tray, the 3-count is reset ( copyir.com
503 Tray 3 lift malfunction
The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate ( copyir.com When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com Tray overload detected when the tray is set ( copyir.com • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle • Too much paper loaded in tray Note • At first, the machine displays a message asking the operator to reset the tray ( copyir.com • This SC will not display until the operator has pulled the tray out and pushed it in 3 times ( copyir.com • If the operator turns the machine off/on before the 3rd opening and closing of the tray, the 3-count is reset ( copyir.com
504 Tray 4 lift malfunction
The lift sensor is not activated within 10 seconds after the tray lift motor starts lifting the bottom plate ( copyir.com When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com Tray overload detected when the tray is set ( copyir.com • Tray lift motor defective or disconnected • Paper or other obstacle trapped between tray and motor • Pick-up solenoid disconnected or blocked by an obstacle • Too much paper loaded in tray Note: • At first, the machine displays a message asking the operator to reset the tray ( copyir.com • This SC will not display until the operator has pulled the tray out and pushed it in 3 times ( copyir.com • If the operator turns the machine off/on before the 3rd opening and closing of the tray, the 3-count is reset ( copyir.com
507 LCT feed motor malfunction
One of the following conditions is detected: The LD signal from the feed motor is detected abnormal for 50 ms after the motor switches on ( copyir.com At power on, the motor is detected loose or disconnected ( copyir.com • Feed motor defective • Feed motor connector disconnected • Obstacle interfering with mechanical movement of motor ( copyir.com
510 LCT tray malfunction
One of the following conditions is detected: When the bottom plate is lifted, the upper limit sensor does not come on for 18 s ( copyir.com When the bottom plate is lowered, the lower limit sensor does not come on for 18 s ( copyir.com After lift begins, the upper limit sensor does not switch on before the pick-up solenoid switches on ( copyir.com The paper end sensor switches on during lift and the upper limit sensor does not switch on for 2 ( copyir.com 5 s, and a message prompts user to reset paper ( copyir.com • Tray lift motor defective or connector disconnected • Lift sensor defective or disconnected • Pick-up solenoid defective or disconnected • Paper end sensor defective
515 Tandem rear fence motor error
One of the conditions is detected: The return sensor does not switch on within 10 sec ( copyir.com after the rear fence motor switches on ( copyir.com The HP sensor does not switch on 10 sec ( copyir.com after the rear fence motor switches on ( copyir.com The HP sensor and return sensor switch on at the same time ( copyir.com • Rear fence motor defective or poor connection • Paper or other obstacle interfering with operation of the sensors • Paper or other obstacle trapped between tray and motor • Motor mechanical overload due to obstruction • Return sensor or HP sensor defective or dirty Note • This problem will not issue the SC code on the operation panel ( copyir.com • The machine will prompt the operator to reset tray by opening and closing it ( copyir.com • If the problem persists, the machine will display again and the tray cannot be used ( copyir.com
520 Duplex jogger motor error 1
When the jogger fence moves to the home position, the jogger HP sensor does not turn on even if the jogger fence motor has moved the jogger fence 153 ( copyir.com 5 mm ( copyir.com • Paper or other obstacle has jammed mechanism • Sensor connector disconnected or defective • Sensor defective
521 Duplex jogger motor error 2
When the jogger fence moves from the home position, the jogger fence HP sensor does not turn off even if the jogger motor has moved the jogger fence 153 ( copyir.com 5 mm ( copyir.com • Paper or other obstacle has jammed mechanism • Sensor connector disconnected or defective • Sensor defective
531 Fusing exit motor error
The PLL lock signal was low for 2 seconds during motor operation ( copyir.com • Motor lock caused by physical overload • Motor drive PCB defective
541 Fusing thermistor open
The fusing temperature detected by the center thermistor was below 0°C for 7 sec ( copyir.com • Thermistor open • Thermistor connector defective • Thermistor damaged, or out of position • Fusing temperature –15% less than the standard input voltage
542 Fusing temperature warm-up error
One of the following occurred: After power on, or after closing the front door, the hot roller does not reach the 100°C control temperature within 25 s ( copyir.com 5 sec ( copyir.com after temperature rise started, temperature remained below 21°C after 5 samplings ( copyir.com Fusing unit did not attain reload temperature within 48 sec ( copyir.com of the start of fusing temperature control ( copyir.com • Fusing lamp disconnected • Thermistor warped, out of position • Thermostat not operating
543 Fusing lamp overheat error 1 (software)
Central thermistor detected a temperature of 240°C at the center of the hot roller ( copyir.com Fusing temperature control software error • PSU defective • IOB defective • BICU defective
544 Fusing lamp overheat error 1 (hardware)
The center thermistor or an end thermistor detected a temperature of 250° C on the hot roller ( copyir.com • PSU defective • IOB defective • BICU defective
545 Fusing lamp overheat error 2
After hot roller reaches warmup temperature, the fusing lamps remained on at full capacity for 11 samplings (1 ( copyir.com 8 sec ( copyir.com duration) while the hot roller was not rotating ( copyir.com • Thermistor damaged, or out of position • Fusing lamp disconnected
547 Zero cross signal malfunction
One of the following conditions is detected 10 times: When the main switch is on, the frequency measured by the number of zero cross signals for 500 ms is larger than 66Hz or smaller than 45 Hz ( copyir.com The interval between one zero cross signal and the next is 7 ( copyir.com 5 ms or shorter 3 times consecutively for 500 ms ( copyir.com • Noise on the ac power line
550 Fusing Web End
Web end detected 5 times within 500 ms and web motor continues to rotate 40 s ( copyir.com If web end is detected for another 500 ms, then the SC is logged ( copyir.com • Web end (requires replacement) • Web end sensor defective • Note: After replacing the web with a new one, reset SP1902 001 to “0” to release SC550 ( copyir.com
551 Fusing thermistor error 1
The end thermistor (contact type) was less than 0C (32F) for more than 7 seconds ( copyir.com • Thermistor disconnected • Thermistor connector defective
552 Fusing thermistor error 2
The end thermistor (contact type) could not detect: 100°C 25 seconds after the start of the warmup cycle ( copyir.com A change in temperature more than than 16 degrees for 5 seconds ( copyir.com The reload temperature with 56 seconds after the start of the fusing temperature control cycle ( copyir.com • Fusing lamp disconnected • Thermistor bent, damaged • Thermistor position incorrect
553 Fusing thermistor error 3
The end thermistor (contact type) was at 240°C (464°F) for more than 1 second ( copyir.com The temperature is read 10 times every sec ( copyir.com (at 0 ( copyir.com 1 sec ( copyir.com intervals) ( copyir.com • PSU defective • IOB control board defective • BICU control board defective`
555 Fusing lamp error
After the start of the warmup cycle, a fusing lamp was at full power for 1 ( copyir.com 8 seconds but the hot roller did not turn ( copyir.com • Thermistor bent, out of position • Fusing lamp disconnected • Circuit breaker opened
557 Zero cross signal error
High frequency noise was detected on the power line ( copyir.com • No action required ( copyir.com The SC code is logged and the operation of the machine is not affected ( copyir.com
559 Fusing jam: 3 counts
At the fusing exit sensor the paper was detected late for three pulse counts (lag error), and SP1159 was on ( copyir.com • If this SC occurs, the machine cannot be used until the service technician cancels the SC code ( copyir.com • This SC does occurs only if SP1159 has been set to “1” (On) ( copyir.com (Default: 0 (Off)) ( copyir.com
569 Fusing pressure release motor error
During copying, the HP sensor could not detect the actuator, tried again 3 times and could not detect ( copyir.com • Motor lock because of too much load • Motor driver defective • HP sensor defective, disconnected, connector defective, harness damaged
590 Toner collection motor error
The toner collection motor sensor output does not change for 3 seconds while the toner collection motor is on ( copyir.com • Motor lock due to obstruction • Motor driver board defective • Motor connection loose, defective • Toner collection motor sensor disconnected, sensor defective • Rotational transmission shaft (o6 x 30) missing
599 1-bin Exit Motor Error (Japan Only)
The transport lock sensor output does not change within 300 ms after the motor switches on ( copyir.com • Motor overload • Motor driver defective
621 BICU/Finisher communication/break error
During communication with the finisher MBX, the BICU received a break (Low) signal from the finisher ( copyir.com o • Serial line connection unstable • External noise on the line
623 BICU/Tray 1-4 communication/timeout error
After 1 data frame is sent to the trays, an ACK signal is not received within 100 ms, and is not received after 3 retries ( copyir.com • Serial line connection unstable • External noise on the line
624 BICU/Tray 1-4 communication/break reception error
During communication with the finisher trays, the BICU received a break (Low) signal ( copyir.com • Serial line connection unstable • External noise on the line
626 BICU/LCT communication/timeout error
After 1 data frame is sent to the LCT, an ACK signal is not received within 100 ms, and is not received after 3 retries ( copyir.com • Serial line connection unstable • External noise on the line
627 BICU/LCT communication/break reception error
During communication with the LCT, the BICU received a break (Low) signal ( copyir.com • Serial line connection unstable • External noise on the line
650 NRS Modem Communication Error
One of the following factors could be the cause of this error: • Modem has been disconnected ( copyir.com • Modem board disconnected ( copyir.com Check the following for a machine that is using Cumin (NRS modem): • An error was returned during the dialup connection • A network was detected at startup • At startup the machine detected that the NIB was disabled, or did not detect a modem board
651 Illegal Remote Service Dial-up
An expected error occurred when Cumin- M dialed up the NRS Center ( copyir.com • Software bug • No action is required because only the count is logged
670 Engine startup error
The machine engine, controlled by the BICU (Base Image Control Unit), was operating incorrectly when the machine was switched on or returned to normal operation from the energy save mode ( copyir.com • Check the connections between BICU and controller • BICU defective • Controller board defective • PSU defective
672 Controller startup error
After power on, the line between the controller and the operation panel did not open for normal operation ( copyir.com After normal startup, communication with the controller stopped ( copyir.com • Controller stalled • Controller installed incorrectly • Controller board defective • Operation panel harness disconnected or defective
720 Finisher transport motor error
The encoder pulse of the finisher transport motor does not change state (high/low) within 600 ms and does not change after 2 retries ( copyir.com • Finisher transport motor defective • Transport motor harness disconnected, or defective • Finisher main board defective
721 Finisher jogger motor error
The finisher jogger HP sensor remains de-activated for more 1,000 pulses when returning to home position ( copyir.com The finisher jogger HP sensor remains activated for more than 1,000 pulses when moving away from home position ( copyir.com • Jogger HP sensor defective • Jogger mechanism overload • Jogger motor defective (not rotating) • Finisher main board defective • Harness disconnected or defective
725 Exit guide motor
The status of the exit guide sensor did not change at the prescribed time during operation of the exit guide ( copyir.com Exit guide open sensor loose, broken, defective ( copyir.com Exit guide motor defective Finisher main board defective
726 Front shift jogger motor error (B703)
The sides fences do not retract within the prescribed time after the shift jogger motor switches on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Shift jogger motor disconnected, defective • Shift jogger motor overloaded due to obstruction • Shift jogger HP sensor disconnected, defective
727 Rear shift jogger motor (B703)
The side fences do not retract within the prescribed time after the shift jogger motor switches on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code Motor harness disconnected, loose, defective Motor defective Motor overload HP defective boar
728 Shift jogger retraction motor error (B703)
The side fences do not retract within the prescribed time after the retraction motor switches on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Motor defective • Motor overload • HP defective
730 Finisher Tray 1 shift motor error
The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction
732 Finisher shift roller motor error
The shift roller HP sensor does not activate within the prescribed time after the shift roller motor turns on ( copyir.com After 2 counts, the SC is logged as a jam ( copyir.com • Shift roller HP sensor defective • Sensor harness disconnected, defective • Shift roller motor defective • Finisher main board defective • Shift roller motor overload
733 Finisher lower tray lift motor error
After the lift motor switches on to lift the tray, paper height sensor 2 does not detect the top of the paper stack, or after the motor reverses to lower the stack the top of the stack remains detected (the status of paper height sensor 1 does not change) ( copyir.com After 2 counts, the SC is logged as a jam ( copyir.com • Paper height sensor 1 or 2 defective • Sensor harness disconnected, defective • Tray lift motor defective • Finisher main board defective • Tray lift motor overload
735 Finisher pre-stack motor error
The pre-stack motor starts but does not return to the home position within 400 pulses ( copyir.com After 2 counts, the SC is logged as a jam ( copyir.com Motor does not return to the home position within 280 pulses immediately before or after pre-stacking ( copyir.com After 2 counts, the SC is logged as a jam ( copyir.com • Jogger HP sensor defective • Sensor harnesses disconnected, defective • Pre-stack motor defective • Finisher main board defective • Pre-stack motor overload
736 Finisher paper exit guide plate motor error
The paper exit guide plate motor starts but the paper exit guide plate HP sensor does not activate within 750 ms ( copyir.com After 2 counts, the SC is logged as a jam ( copyir.com • Guide plate HP sensor defective • Sensor harness disconnected, defective • Paper exit guide plate motor defective • Finisher main board defective • Guide plate motor overload ( copyir.com
737 Trimmed staple waste hopper full
The hopper that holds the waste from staple trimming is full ( copyir.com • Staple waste hopper full • Staple waste sensor defective
738 Finisher pressure plate motor error
The pressure plate motor switches on but does not return to the home position within the prescribed time after 2 counts ( copyir.com • HP sensor defective • Harness disconnected, defective • Motor defective • Finisher main board defective • Motor overload
739 Finisher folder plate motor error
The folder plate motor turns on but the plate does not return to the home position within the prescribed time for 2 counts ( copyir.com • Plate HP sensor defective • Harness disconnected, defective • Folder plate motor defective • Finisher main board defective • Folder plate motor overload
740 Finisher corner stapler motor error
The stapler motor does not switch off within the prescribed time after operating ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Staple jam • Number of sheets in the stack exceeds the limit for stapling • Stapler motor disconnected, defective
741 Finisher corner stapler rotation motor error
The stapler does not return to its home position within the specified time after stapling ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Stapler rotation motor disconnected, defective • Stapler rotation motor overloaded due to obstruction • Stapler rotation HP sensor disconnected, defective
742 Finisher stapler movement motor error
The stapler HP sensor is not activated within the specified time after the stapler motor turned on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Stapler movement motor disconnected, defective • Stapler movement motor overloaded due to obstruction • Stapler HP sensor disconnected, defective
743 Booklet stapler motor error 1
The front stapler unit saddle-stitch motor does not start operation within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Front motor disconnected, defective • Front motor overloaded due to obstruction
744 Booklet stapler motor error 2
The rear stapler unit saddle-stitch motor does not start operation within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Rear motor disconnected, defective • Rear motor overloaded due to obstruction
750 Finisher tray 1 (upper tray lift) motor error
The upper tray paper height sensor does not change its status with the specified time after the tray raises or lowers ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Tray lift motor disconnected, defective • Upper tray paper height sensor disconnected, defective • Finisher main board connection to motor loose • Finisher main board defective
753 Return roller motor error
Occurs during the operation of the lower tray pressure motor ( copyir.com • Motor harness disconnected, loose, defective • Motor overloaded • Home position sensor harness disconnected, loose, defective • Home position defective
760 Finisher punch motor error
The punch HP sensor is not activated within the specified time after the punch motor turned on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Punch HP sensor disconnected, defective • Punch motor disconnected, defective • Punch motor overload due to obstruction
761 Finisher folder plate motor error
The folder plate moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Folder plate HP sensor disconnected, defective • Folder plate motor disconnected, defective • Folder plate motor overloaded due to obstruction ( copyir.com
762 Finisher pressure plate motor error
Pressure plate motor operating but the plate is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Pressure plate HP sensor disconnected, defective • Pressure plate motor disconnected, defective • Pressure plate motor overloaded due to obstruction
763 Punch movement motor error
Occurs during operation of the punch unit ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Motor defective
764 Paper position sensor slide motor error
Occurs during operation of the punch unit ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Motor defective
765 Folding unit bottom fence lift motor
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Motor defective
766 Clamp roller retraction motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Motor defective
767 Stack junction gate motor error
Occurs during operation of the punch unit ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Motor overload • Motor defective
770 Cover interposer tray bottom plate motor error
After the motor starts to raise the bottom plate, the bottom plate position sensor does not detect the plate at the specified time (3 s) ( copyir.com After the motor starts to lower the bottom plate, the bottom plate HP sensor does not detect the bottom plate ( copyir.com • Bottom plate position sensor, disconnected, defective • Bottom plate HP sensor disconnected, defective
790 Finisher staple trimming hopper full
The staple waste hopper is full of cut staples ( copyir.com • If the hopper is full, empty the hopper • If the hopper is not full, the hopper full sensor is disconnected, defective
817 Monitor Error
This is a file detection and electronic file signature check error when the boot loader attempts to read the self-diagnostic module, system kernel, or root system files from the OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted ( copyir.com • OS Flash ROM data defective; change the controller firmware • SD card data defective; use another SD card
818 Watchdog error
While the system program is running, a bus hold or interrupt program goes into an endless loop, preventing any other programs from executing ( copyir.com • System program defective; switch off/on, or change the controller firmware if the problem cannot be solved • Controller board defective • Controller option malfunction
819 Fatal kernel error
Due to a control error, a RAM overflow occurred during system processing ( copyir.com One of the following messages was displayed on the operation panel ( copyir.com • System program defective • Controller board defective • Optional board defective • Replace controller firmwarelayed
821 Self-diagnostic error: ASIC
The Write & Verify check of the ASIC returned an error ( copyir.com Note: The main ASIC module on the controller board controls the bus of the ROM device ( copyir.com • Replace the controller board
822 Self-diagnostic error: HDD
824 Self-diagnostic error 4: NVRAM
One or more of the following conditions exist: • NVRAM not present ( copyir.com • NVRAM damaged • NVRAM socket damaged • NVRAM defective • Controller board defective • NVRAM backup battery exhausted • NVRAM socket damaged Note: In every case, the controller board must be replaced ( copyir.com
826 Self-diagnostic error 6: NVRAM (option NVRAM)
828 Self-diagnostic error 7: ROM
Measuring the CRC for the boot monitor and operating system program results in an error ( copyir.com A check of the CRC value for ROMFS of the entire ROM area results in an error ( copyir.com • Software defective • Controller board defective • ROM defective
829 Self-diagnostic Error: Optional RAM
The optional RAM returned an error during the self-diagnostic test ( copyir.com • Replace the optional memory board • Controller board defective
833 Self-diagnostic error 8: Engine I/F ASIC
834 Self-diagnostic error 9: Optional Memory RAM DIMM
857 USB I/F Error
The USB driver is not stable and caused an error ( copyir.com • Bad USB card connection • Replace the controller board
860 HDD startup error at power on
HDD is connected but a driver error is detected ( copyir.com The driver does not respond with the status of the HDD within 30 s ( copyir.com • HDD is not initialized • Level data is corrupted • HDD is defective
861 HDD re-try failure
At power on with the HDD detected, power supply to the HDD is interrupted, after the HDD is awakened from the sleep mode, the HDD is not ready within 30 s ( copyir.com • Harness between HDD and board disconnected, defective • HDD power connector disconnected • HDD defective • Controller board defective
863 HDD data read failure
The data written to the HDD cannot be read normally, due to bad sectors generated during operation • HDD defective Note: If the bad sectors are generated at the image partition, the bad sector information is written to NVRAM, and the next time the HDD is accessed, these bad sectors will not be accessed for read/write operation ( copyir.com
864 HDD data CRC error
During HDD operation, the HDD cannot respond to an CRC error query ( copyir.com Data transfer did not execute normally while data was being written to the HDD ( copyir.com • HDD defective
865 HDD access error
HDD responded to an error during operation for a condition other than those for SC863, 864 ( copyir.com • HDD defective ( copyir.com
866 SC card error 1: Confirmation
The machine detects an electronic license error in the application on the SD card in the controller slot immediately after the machine is turned on ( copyir.com The program on the SD card contains electronic confirmation license data ( copyir.com If the program does not contain this license data, or if the result of the check shows that the license data in the program on the SD card is incorrect, then the checked program cannot execute and this SC code is displayed ( copyir.com • Program missing from the SD card • Download the correct program for the machine to the SD card
867 SD card error 2: SD card removed
The SD card in the boot slot when the machine was turned on was removed while the machine was on ( copyir.com • Insert the SD card, then turn the machine off and on ( copyir.com
868 SD card error 3: SC card access
An error occurred while an SD card was used ( copyir.com • SD card not inserted correctly • SD card defective • Controller board defective Note: If you want to try to reformat the SC card, use SD Formatter Ver 1 ( copyir.com 1 ( copyir.com
870 Address book data error
Address book data on the hard disk was detected as abnormal when it was accessed from either the operation panel or the network ( copyir.com The address book data cannot be read from the HDD or SD card where it is stored, or the data read from the media is defective ( copyir.com • Software defective ( copyir.com Turn the machine off/ on ( copyir.com If this is not the solution for the problem, then replace the controller firmware ( copyir.com • HDD defective ( copyir.com
872 HDD mail receive data error
The machine detected that the HDD was not operating correctly at power on ( copyir.com The machine detected that the HDD was not operating correctly (could neither read nor write) while processing incoming email • HDD defective • Machine was turned off while the HDD was being accessed ( copyir.com • Do SP5832 007 to format the mail RX data on the HDD ( copyir.com
873 HDD mail send data error
An error was detected on the HDD immediately after the machine was turned on, or power was turned off while the machine used the HDD ( copyir.com • Do SP5832-007 (Format HDD – Mail TX Data) to initialize the HDD ( copyir.com • Replace the HDD
874 Delete All error 1: HDD
A data error was detected for the HDD/NVRAM after the Delete All option was used ( copyir.com The source of this error is the Data Overwrite Security Unit B735 running from an SD card ( copyir.com • Turn the main switch off/on and try the operation again ( copyir.com • Install the Data Overwrite Security Unit again ( copyir.com For more, see section “1 ( copyir.com Installation” ( copyir.com • HDD defective
875 Delete All error 2: Data area
An error occurred while the machine deleted data from the HDD ( copyir.com The source of this error is the Data Overwrite Security Unit B735 running from an SD card ( copyir.com • Turn the main switch off/on and try the operation again ( copyir.com
880 File Format Converter (MLB) error
A request to get access to the MLB was not answered within the specified time ( copyir.com • MLB defective, replace the MLB
901 Mechanical total counter error
The mechanical counter is not connected ( copyir.com
910 External Controller Error 1
911 External Controller Error 2
912 External Controller Error 3
913 External Controller Error 4
914 External Controller Error 5
919 External Controller Error 6
While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected ( copyir.com • Power outage at the EFI controller • EFI controller was rebooted • Connection to EFI controller loose
925 NetFile Function Error
• The NetFile file management on the HDD cannot be used, or a NetFile management file is corrupted and operation cannot continue ( copyir.com • The HDDs are defective and they cannot be debugged or partitioned, so the Scan Router functions (delivery of received faxes, document capture, etc ( copyir.com ), Fabric services, and other network functions cannot be used ( copyir.com ( HDD status codes displayed on the debug console are described below ( copyir.com ) • HDD defective • Power supply to machine cut occurred while writing data to HDD • Software error • Please refer to the detailed descriptions below for recovery procedures ( copyir.com
954 Printer image setting error
The settings required for image processing using the printer controller are not sent from the IPU ( copyir.com • Software defective
955 Memory setting error
The settings that are required for image processing using the memory are not sent from the IPU ( copyir.com • Software defective
964 Printer ready error
The print ready signal is not generated for more than 17 seconds after the IPU received the print start signal ( copyir.com • Software defective
984 Print image data transfer error
After a data transfer begins from the controller to the engine via the PCI bus, the transfer does not end within 15 s ( copyir.com • Controller (SIMAC) board defective • BICU defective • BICU/controller disconnected
985 Scanned image data transmission error
After a data transfer begins from the engine to the controller via the PCI bus, the transfer does not end within 3 s ( copyir.com • Controller (SIMAC) board defective • BICU defective • BICU/controller disconnected
986 Software error 1
The write parameter received by the write module at the beginning of the setting table is NULL • Controller (SIMAC) board defective • BICU defective • BICU Controller disconnected
994 Operation Panel Management Records Exceeded
An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware ( copyir.com This can occur if there if there are • No action required because this SC does not interfere with operation of the machine ( copyir.com
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