ریکوآفشیوRicoh Aficio MPC2500
101 Exposure lamp error
-001: Shading at AGC -002: Shading at scanning ( copyir.com The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate ( copyir.com (The shading data peak does not reach the specified threshold) • Exposure lamp defective • Lamp stabilizer defective • Exposure lamp connector defective • Standard white plate dirty • Scanner mirror or scanner lens out of position or dirty • SBU defective
120 Scanner home position error 1
The scanner home position sensor does not detect the “OFF” condition during operation ( copyir.com • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SBU and HP sensor disconnected
121 Scanner home position error 2
The scanner home position sensor does not detect the “ON” condition during operation ( copyir.com • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SBU and HP sensor disconnected
141 Black level detection error
The black level cannot be adjusted within the target value during the zero clamp ( copyir.com • Defective SBU
142 White level detection error
The white level cannot be adjusted within the target during auto gain control ( copyir.com • Dirty exposure glass or optics section • SBU board defective • Exposure lamp defective • Lamp stabilizer defective
144-001 SBU connection error
The SBU connection cannot be detected at power on or recovery from the energy save mode ( copyir.com • Insufficient power supply for SBU • Defective SBU • Defective harness • Defective detection port on the BCU
144-002 SBU serial communication error
The power ON of the SBU is not detected ( copyir.com • Defective SIO • Defective harness • Defective detection port on the BCU
144-003 GASBU reset error
The serial communication does not work ( copyir.com • Defective SBU • Defective detection circuit on the BCU • Defective harness
161 IPU error
The error result of self-diagnostic by the Taurus (ASIC on the IPU) is detected ( copyir.com • Defective IPU • Defective connection between IPU and SBU
165 Copy Data Security Unit error
• The copy data security board is not detected when the copy data security function is set “ON” with the initial setting ( copyir.com • A device check error occurs when the copy data security function is set “ON” with the initial setting ( copyir.com • Incorrect installation of the copy data security board • Defective copy data security board
195 Serial Number Mismatch
• Serial number stored in the memory does not have the correct code ( copyir.com • NVRAM defective • BCU replaced without original NVRAM
202 Polygon motor error 1: ON timeout
The polygon mirror motor does not reach the targeted operating speed within the specified time after turning on or changing speed • Defective or disconnected harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor ( copyir.com
203 Polygon motor error 2: OFF timeout
The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off ( copyir.com • Disconnected or defective harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor
204 Polygon motor error 3: XSCRDY signal error
The SCRDY_N signal goes HIGH (inactive) while the laser diode is firing ( copyir.com • Disconnected or defective harness to polygon motor driver board • Defective polygon motor • Defective polygon motor driver board
210 Laser synchronizing detection error: end position [K]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification Disconnected or defective harness to synchronizing detector for end position ( copyir.com Defective synchronizing detector board ( copyir.com Defective LD board or driver ( copyir.com Defective BICU ( copyir.com
211 Laser synchronizing detection error: end position [Y]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification Disconnected or defective harness to synchronizing detector for end position ( copyir.com Defective synchronizing detector board ( copyir.com Defective LD board or driver ( copyir.com Defective BICU ( copyir.com
212 Laser synchronizing detection error: end position [M]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification Disconnected or defective harness to synchronizing detector for end position ( copyir.com Defective synchronizing detector board ( copyir.com Defective LD board or driver ( copyir.com Defective BICU ( copyir.com
213 Laser synchronizing detection error: end position [C]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification Disconnected or defective harness to synchronizing detector for end position ( copyir.com Defective synchronizing detector board ( copyir.com Defective LD board or driver ( copyir.com Defective BICU ( copyir.com
220 Laser synchronizing detection error: start position [K]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com Defective BICU ( copyir.com
222 Laser synchronizing detection error: start position [Y]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com Defective BICU ( copyir.com
224 Laser synchronizing detection error: start position [M]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com Defective BICU ( copyir.com
226 Laser synchronizing detection error: start position [C]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com Defective BICU ( copyir.com
230 FGATE ON error: Bk
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
231 FGATE OFF error: Bk
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K] The PFGATE ON signal still asserts when the next job starts ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
232 FGATE ON error: Y
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [Y] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
233 FGATE OFF error: YT
he PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [Y] ( copyir.com The PFGATE ON signal still asserts when the next job starts ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
234 FGATE ON error: M
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [M] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
235 FGATE OFF error: M
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [M] ( copyir.com The PFGATE ON signal still asserts when the next job starts ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
236 FGATE ON error: C
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [C] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
237 FGATE OFF error: C
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [C] ( copyir.com The PFGATE ON signal still asserts when the next job starts ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
240 LD error: Bk
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
241 LD error: Y
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
242 LD error: M
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
243 LD error: C
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
285 Line position adjustment (MUSIC) error
Line position adjustment fails four consecutive times ( copyir.com Pattern sampling error (insufficient image density) ( copyir.com Defective ID sensors for the line position adjustment ( copyir.com Defective image transfer belt unit ( copyir.com Defective PCU(s) ( copyir.com Defective laser optics housing unit ( copyir.com
290 Shutter sensor time over error: Close
The shutter close sensor does not detect “ON” for 2000msec after the shutter motor turns on ( copyir.com Defective shutter close sensor ( copyir.com Disconnected or broken harness ( copyir.com Defective shutter motor ( copyir.com Defective shutter ( copyir.com Shutter motor overload ( copyir.com Defective IOB ( copyir.com
291 Shutter overrun error 1: Close
The shutter close sensor loses the “ON” signal after the shutter was closed ( copyir.com Defective motor ( copyir.com Change of load to shutter motor LD ( copyir.com
292 Shutter overrun error 2: Close
The shutter close sensor detects “ON” after SC 291 has occurred ( copyir.com Defective motor ( copyir.com Change of load to shutter motorensor ( copyir.com
293 Shutter sensor time over error: Open
The shutter open sensor does not detect “ON” for 2000msec after the shutter motor turns on ( copyir.com Defective shutter close sensor ( copyir.com Disconnected or broken harness ( copyir.com Defective shutter motor ( copyir.com Defective shutter ( copyir.com Shutter motor overload ( copyir.com Defective IOB ( copyir.com
294 Shutter overrun error 1: Open
The shutter open sensor loses the “ON” signal after the shutter was closed ( copyir.com Defective motor ( copyir.com Change of load to shutter motor ( copyir.com
295 Shutter overrun error 2: Open
The shutter open sensor detects “ON” after SC 291 has occurred ( copyir.com Defective motor ( copyir.com Change of load to shutter motor ( copyir.com
296 Shutter open/close sensor error
Both shutter open sensor and close sensor detect “ON” at the same time ( copyir.com Broken harness(es) of the shutter open/close sensors
300 AC charge output error [K]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
301 AC charge output error [M]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
302 AC charge output error [C]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
303 AC charge output error [Y]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
325 Color development motor error
The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com Color development motor slip due to an increase in the torque
360 TD sensor (Vt high) error 1: K
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
361 TD sensor (Vt high) error 1: M
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
362 TD sensor (Vt high) error 1: C
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
363 TD sensor (Vt high) error 1: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
364 TD sensor (Vt high) error 2: K
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
365 TD sensor (Vt high) error 2: M
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
366 TD sensor (Vt high) error 2: C
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
367 TD sensor (Vt high) error 2: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
372 TD sensor adjustment error: K
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
373 TD sensor adjustment error: M
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
374 TD sensor adjustment error: C
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
375 TD sensor adjustment error: Y
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
380 Drum gear position sensor error
The machine does not detect the drum position signal for three second at the drum phase adjustment ( copyir.com Dirty or defective drum gear position sensor
400 ID sensor adjustment error
When the Vsg error counter reaches “3”, the machine detects “SC400” ( copyir.com The Vsg error counter counts “1” when the Vsg detected by ID sensor is more than the value (default: 4 ( copyir.com 5V) specified with SP3234-005 or less than the value (default: 3 ( copyir.com 5V) specified with SP SP3234-006 ( copyir.com Dirty or defective ID sensor ( copyir.com Defective ID sensor shutter
441 Image transfer unit motor error
The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com Motor overload ( copyir.com Defective image transfer unit motor
442 Image transfer belt contact motor error
The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com Dirty image transfer belt contact sensor ( copyir.com Defective image transfer belt contact motor ( copyir.com Disconnected connector of image transfer belt contact sensor or motor ( copyir.com Disconnected cable ( copyir.com
443 Image transfer unit error
The machine detects the encoder sensor error ( copyir.com Defective encoder sensor ( copyir.com Image transfer unit installation error ( copyir.com Defective image transfer unit motor
452 Paper transfer unit contact error
The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com Defective paper transfer unit contact sensor ( copyir.com Defective paper transfer unit contact motor ( copyir.com Broken +24V fuse on PSU ( copyir.com Defective IOB ( copyir.com
460 Separation power pack output error
An interrupt checks the status of the power pack every 20 ms ( copyir.com This SC is issued if the BICU detects a short in the power pack 10 times at D(ac) ( copyir.com Damaged insulation on the high-voltage supply cable ( copyir.com Damaged insulation around the high-voltage power supply ( copyir.com
490 Toner transport motor error
The LOCK signal is not detected for 2 seconds when the transport motor turns on ( copyir.com Toner transport motor overload ( copyir.com Disconnected or broken harness ( copyir.com Defective toner transport motor ( copyir.com Opened +24V fuse on the PSU ( copyir.com Defective interlock switch
491 High voltage power: Drum/ development bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the drum or development ( copyir.com High voltage leak ( copyir.com Broken harness ( copyir.com Defective drum unit or development unit ( copyir.com Defective high voltage supply unit ( copyir.com
492 High voltage power: Image transfer/ paper transfer bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the separation, image transfer bet or paper transfer roller ( copyir.com High voltage leak ( copyir.com Broken harness ( copyir.com Defective image transfer belt unit or paper transfer unit ( copyir.com Defective high voltage supply unit ( copyir.com
498 Temperature and humidity sensor error 2 ( copyir.com
The thermistor output of the temperature sensor was not within the prescribed range (0 ( copyir.com 5V to 4 ( copyir.com 2V) ( copyir.com The thermistor output of the humidity sensor was not within the prescribed range (0 ( copyir.com 01V to 2 ( copyir.com 4V) ( copyir.com Temperature and humidity sensor harness disconnected, loose, defective ( copyir.com Temperature and humidity sensor defectivege ( copyir.com
501 Paper Tray 1 error
When the tray lift motor is turned on, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir.com If this condition occurs three consecutive times, the SC is generated ( copyir.com Defective paper lift sensor ( copyir.com Defective tray lift motor ( copyir.com Defective bottom plate lift mechanism ( copyir.com Defective IOB ( copyir.com
502 Paper Tray 2 error
When the tray lift motor is turned on, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir.com If this condition occurs three consecutive times, the SC is generated ( copyir.com Defective paper lift sensor ( copyir.com Defective tray lift motor ( copyir.com Defective bottom plate lift mechanism ( copyir.com Defective IOB ( copyir.com
503-01 Tray 3 error (Paper Feed Unit or LCT)
For the paper feed unit: When the tray lift motor is turned on, the upper limit is not detected within 10 seconds For the LCT: SC 503-01 occurs if the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift or lower the tray ( copyir.com For the paper feed unit: Defective tray lift motor or connector disconnection Defective lift sensor or connector disconnection For the LCT: Defective stack transport clutch or connector disconnection Defective tray motor or connector disconnection Defective end fence home position sensor or connector disconnection Defective upper limit sensor or connector disconnection Defective tray lift motor or connector disconnection
503-02 Tray 3 error (Paper Feed Unit or LCT)
This SC is generated if the following condition occurs 3 consecutive times ( copyir.com For the paper feed unit: When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com For the LCT: When the main switch is turned on or when the LCT is set, if the end fence is not in the home position (home position sensor ON), the tray lift motor stops ( copyir.com If the upper limit does not go off for 1 ( copyir.com 5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on ( copyir.com For the paper feed unit: Defective tray lift motor or connector disconnection ( copyir.com Defective lift sensor or connector disconnection For the LCT: Defective stack transport clutch or connector disconnection ( copyir.com Defective tray motor or connector disconnection ( copyir.com Defective end fence home position sensor or connector disconnection
504-01 Tray 4 error (Paper Feed Unit or LCT)
For the two-tray paper feed unit When the tray lift motor is turned on, the upper limit is not detected within 10 seconds ( copyir.com If this condition occurs three consecutive times, the SC is generated ( copyir.com For the LCT If the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift up or lower the tray Defective tray lift motor or connector disconnection ( copyir.com Defective lift sensor or connector disconnection
504-02 Tray 4 error (3 Tray Paper Feed Unit)
This SC is generated if the following condition occurs 3 consecutive times ( copyir.com For the two-tray paper feed unit ( copyir.com When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com For the LCT ( copyir.com If the upper limit does not go off for 1 ( copyir.com 5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on ( copyir.com Defective tray lift motor or connector disconnection ( copyir.com Defective lift sensor or connector disconnection
530 Fusing/Paper exit fan error
The BICU does not receive the lock signal 10 seconds after turning on the fusing/paper exit fan ( copyir.com Defective fusing/paper exit fan motor or connector disconnection ( copyir.com Defective BICU
531 Drive unit fan error
The BICU does not receive the lock signal 10 seconds after turning on the drive unit fan motor ( copyir.com Defective drive unit fan motor
532 Ventilation fan (at the left side of the machine) motor-front/rear error
The BICU does not receive the lock signal 10 seconds after turning on the ventilation fan motor-front/rear ( copyir.com Defective ventilation fan motor-front or rear
533 Toner supply tube fan error
The BICU does not receive the lock signal 10 seconds after turning on the toner supply tube fan motor ( copyir.com Defective toner supply tube fan motor-front or rear
534 Fusing exit sensor fan error
The BICU does not receive the lock signal 10 seconds after turning on the fusing fan motor ( copyir.com Defective fusing fan motor
535 PSU fan 1/2 error
The BICU does not receive the lock signal 10 seconds after turning on the PSU fan 1/2 motor ( copyir.com Defective PSU fan motor 1/2
536 Controller fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com Defective controller fan motor
540 Fusing/Paper exit motor error
The BICU does not receive the lock signal 10 seconds after turning on the Fusing/Paper exit motor ( copyir.com Motor overload ( copyir.com Defective fusing/paper exit motor
541 Heating roller thermistor error 1
The temperature measured by the heating roller thermistor does not reach 0°C for 6 seconds ( copyir.com Loose connection of the heating roller thermistor ( copyir.com Defective heating roller thermistor ( copyir.com Defective thermopiler disc ( copyir.com
542 Heating roller warm-up error 1
After the main switch is turned on or the cover is closed, the increment of the heating roller temperature per 10 seconds is 30°C or less ( copyir.com If this condition is detected five times consecutively, SC 542 is defined ( copyir.com The heating roller temperature does not reach 100°C for 15 seconds after the heating lamp on ( copyir.com The heating roller temperature does not reach the ready temperature while 60 seconds after the heating lamp on ( copyir.com The center temperature of the heating roller does not reach the ready temperature for 30 seconds after the both edge temperature of the heating roller has reached the ready temperature ( copyir.com Dirty or defective thermopile ( copyir.com Defective thermistor ( copyir.com Defective heating roller lamp ( copyir.com
543 Heating roller fusing lamp overheat 1 (software error)
The detected fusing temperature stays at 230°C for 1 second ( copyir.com Defective PSU ( copyir.com Defective IOB ( copyir.com Defective BICU
544 Heating roller fusing lamp overheat 1 (hardware error)
During stand-by mode or a print job, the detected heating roller temperature reaches 250 °C ( copyir.com Defective PSU ( copyir.com Defective IOB ( copyir.com Defective BICU ( copyir.com Defective fusing control system ( copyir.com
545 Heating roller fusing lamp consecutive full power 1
When the fusing unit is not running in the ready condition, the heating roller fusing lamp keeps on full power for 8 seconds ( copyir.com Broken heating roller thermistor
547 Zero cross error
The zero cross signal is detected three times even though the heater relay is off when turning on the main power ( copyir.com The zero cross signal is not detected for 2 seconds even though the heater relay is on after turning on the main power or closing the front door ( copyir.com The detection error occurs twice or more in the 11 zero cross signal detections ( copyir.com This error is defined when the detected zero cross signal is less than 45 ( copyir.com Defective fusing lamp relay ( copyir.com Defective fusing lamp relay circuit ( copyir.com Unstable power supply ( copyir.com
551 Pressure roller thermistor error
The temperature measured by the pressure roller thermistor does not reach 0 °C for 6 seconds ( copyir.com Loose connection of pressure roller thermistor ( copyir.com Defective thermopile ( copyir.com Defective pressure roller thermistor ( copyir.com
552 Pressure roller warm-up error
After the main switch is turned on or the door is closed, the pressure roller temperature does not reach the ready temperature within 70 seconds during fusing unit warm-up ( copyir.com Pressure roller fusing lamp broken
553 Pressure roller fusing lamp overheat (software error)
The detected pressure roller temperature stays at 230°C or more for 1 second ( copyir.com Defective PSU ( copyir.com Defective IOB ( copyir.com Defective BICU
554 Pressure roller fusing lamp overheat (hardware error)
The pressure roller thermistor detects 250°C or more ( copyir.com Defective PSU ( copyir.com Defective IOB ( copyir.com Defective BICU ( copyir.com Defective fusing control system ( copyir.com
555 Pressure roller lamp consecutive full power 2
When the fusing unit is not running in the ready condition, the pressure roller-fusing lamp keeps ON full power for 8 seconds or more ( copyir.com Broken pressure roller fusing lamp
557 Zero cross frequency error
When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs ( copyir.com Noise (High frequency)
559 Consecutive fusing jam
The paper jam counter for the fusing unit reaches 3 times ( copyir.com The paper jam counter is cleared if the paper is fed correctly ( copyir.com This SC is activated only when SP1159-001 is set to “1” (default “0”) ( copyir.com Paper jam in the fusing unit ( copyir.com
561 Heating roller thermopile error The temperature measured by the thermopile does not reach 0 °C for 20 seconds ( copyir.com Loose connection of the thermopile ( copyir.com Defective thermopile
563 Heating roller overheat 3 (software error)
The detected fusing roller temperature stays at 230°C or more for 1 second ( copyir.com Defective PSU ( copyir.com Defective IOB ( copyir.com Defective BICU
564 Heating roller overheat 3 (hardware error)
The thermopile detects 250°C or more ( copyir.com Defective PSU ( copyir.com Defective IOB ( copyir.com Defective BICU ( copyir.com Defective fusing control system
565 Heating lamp consecutive full power 3
When the fusing unit is not running in the ready condition, the pressure roller-fusing lamp keeps ON full power for 120 seconds or more ( copyir.com Broken heating roller fusing lamp
610 Mechanical counter error: Bk
This SC is only for NA models ( copyir.com The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com Disconnected mechanical counter ( copyir.com Defective mechanical counter ( copyir.com
611 Mechanical counter error: FC
This SC is only for NA models ( copyir.com The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com Disconnected mechanical counter ( copyir.com Defective mechanical counter ( copyir.com
620 ARDF communication error
After the ARDF is detected, the break signal occurs or communication timeout occurs ( copyir.com Incorrect installation of ARDF ( copyir.com ARDF defective ( copyir.com BICU board defective ( copyir.com External noisen ( copyir.com
621 Finisher communication error
622 Paper tray unit communication error
While the BICU communicates with an optional unit, an SC code is displayed if one of following conditions occurs ( copyir.com The BICU receives the break signal which is generated by the peripherals only just after the main switch is turned on ( copyir.com When the BICU does not receive an OK signal from a peripheral 100ms after sending a command to it ( copyir.com The BICU resends the command ( copyir.com The BICU does not receive an OK signal after sending the command 3 times ( copyir.com Cable problems ( copyir.com BICU problems ( copyir.com PSU problems in the machine ( copyir.com Main board problems in the peripherals ( copyir.com
630 CSS communication error
A communication error occurred during communication with the CSS ( copyir.com Communication line error
632 MF accounting device error 1
The controller sends data to the accounting device, but the device does not respond ( copyir.com This occurs three times ( copyir.com Loose connection between the controller and the accounting device
633 MF accounting device error 2
After communication is established, the controller receives the brake signal from the accounting device ( copyir.com Loose connection between the controller and the accounting device
634 MF accounting device error 3
The accounting device sends the controller the report that indicates a backup RAM error has occurred ( copyir.com Defective controller of the MF accounting device ( copyir.com Battery error
635 MF accounting device error 4
The accounting device sends the controller the report that indicates the battery voltage error has occurred ( copyir.com Defective controller of the MF accounting device ( copyir.com Battery error
650 Communication error of the remote service modem (Cumin-M)
651 Incorrect dial up connection
An unexpected error occurs when the modem (Cumin-M) tries to call the center with a dial up connection ( copyir.com Caused by a software bug
669 EEPROM error
Retry of EEPROM communication fails three times after the machine has detected the EEPROM error ( copyir.com Caused by noise
670 No response from BICU at power on
When the main power is turned on or the machine starts warming up from energy-saving mode, the controller does not receive a command signal from the BICU ( copyir.com Loose connection ( copyir.com Defective controller ( copyir.com Defective BICU
672 Controller-to-operation panel communication error at startup
After the machine is powered on, the communication between the controller and the operation panel is not established, or communication with controller is interrupted after a normal startup ( copyir.com After startup reset of the operation panel, the attention code or the attention acknowledge code is not sent from the controller within 15 seconds ( copyir.com After the controller issues a command to check the communication line with the controller at 30-second intervals, the controller fails to respond twice ( copyir.com Controller stalled ( copyir.com Controller board installed incorrectly ( copyir.com Controller board defective ( copyir.com Operation panel connector loose or defective ( copyir.com The controller is not completely shutdown when you turn the main switch off ( copyir.com
681 RFID: Communication error
Communication error occurs when the RFID starts to communicate with the RFID receptor ( copyir.com Retry of RFID communication fails three times after the machine has detected the RFID communication error ( copyir.com Defective RFID reader and writer ( copyir.com Disconnected ASAP I/F ( copyir.com No memory chip on the toner cartridge ( copyir.com Noise ( copyir.com
682 Memory chip at TD sensor: Communication error
Retry of memory chip communication fails three times after the machine has detected the memory chip communication error ( copyir.com Damaged memory chip data ( copyir.com Disconnected inter face ( copyir.com No memory chip on the development unit ( copyir.com Noise ( copyir.com
683 RFID: Unit check error The machine gets RFID communication error even the toner cartridges have not been installed in the machine ( copyir.com Caused by noise
687 Memory address command error
The BICU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration ( copyir.com Loose connection ( copyir.com Defective controller ( copyir.com Defective BICU ( copyir.com
690 GAVD communication error
The I2C bus device ID is not identified during initialization ( copyir.com A device-status error occurs during I2C bus communication ( copyir.com The I2C bus communication is not established due to an error other than a buffer shortage Loose connection ( copyir.com Defective BICU ( copyir.com Defective LD controller board
725 Finisher exit guide plate motor error
After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com Guide plate motor disconnected, defective ( copyir.com Guide plate motor overloaded due to obstruction ( copyir.com Guide plate position sensor disconnected, defective ( copyir.com
730 Finisher Tray 1 shift motor error
The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com Shift tray HP sensor of the upper tray disconnected, defective ( copyir.com Shift tray motor of the upper tray is disconnected, defective ( copyir.com Shift tray motor of the upper tray overloaded due to obstruction ( copyir.com
740 Finisher corner stapler motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com For 1000-sheet (booklet) finisher ( copyir.com The stapler motor does not switch off within the prescribed time after operating ( copyir.com The HP sensor of the staple unit does not detect the home position after the staple unit moves to its home position ( copyir.com The HP sensor of the staple unit detects the home position after the staple unit moves from its home position ( copyir.com For 500-sheet finisher ( copyir.com The stapler HP sensor does not detect “ON”/”OFF” signal even the stapler moves from the “OFF”/”ON” position for 0 ( copyir.com 6 seconds ( copyir.com The stapler HP sensor does not detect “ON” when a stapling job is commanded or the stapler moves ( copyir.com Staple jam ( copyir.com Motor overload ( copyir.com Defective stapler motor ( copyir.com
742 Finisher stapler movement motor error
For 1000-sheet (booklet) finisher ( copyir.com The stapler HP sensor is not activated within the specified time after the stapler motor turned on ( copyir.com (first detection: jam error, consecutive twice detection SC code) ( copyir.com For 500-sheet finisher ( copyir.com The stapler HP sensor does not detect “OFF” signal even the stapler moves from the “ON” position for 0 ( copyir.com 35 seconds ( copyir.com The stapler HP sensor does not detect “ON” signal even the stapler moves from the “OFF” position for 5 ( copyir.com 5 seconds ( copyir.com Motor overload ( copyir.com Loose connection of the stapler home position sensor ( copyir.com Loose connection of the stapler movement motor ( copyir.com Defective stapler home position sensor ( copyir.com Defective stapler movement motor ( copyir.com
746 1000-sheet booklet finisher: Stack feed motor error
The stack feed HP sensor does not detect “ON” twice (once: jam error) for specified time after the stack feed motor has turned on ( copyir.com The stack feed HP sensor does not detect “OFF” twice (once: jam error) for specified time after the stack feed motor has turned on ( copyir.com Motor overload ( copyir.com Loose connection of the stack feed motor ( copyir.com Defective stack feed motor ( copyir.com
750 1000-sheet (booklet) finisher: Tray lift motor error 1 ( copyir.com Check the connections to the shift tray motor ( copyir.com 2 ( copyir.com Defective shift tray motor ( copyir.com
760 Finisher punch motor error
The punch HP sensor is not activated within the specified time after the punch motor turned on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com Punch HP sensor disconnected, defective ( copyir.com Punch motor disconnected or defective ( copyir.com Punch motor overload due to obstruction
761 Finisher folder plate motor error
The folder plate moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com Folder plate HP sensor disconnected, defective ( copyir.com Folder plate motor disconnected, defective ( copyir.com Folder plate motor overloaded due to obstruction ( copyir.com
763 Punch movement motor error
The punch unit moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com Motor harness disconnected, loose, defective ( copyir.com Defective motor ( copyir.com
764 Paper position sensor slide motor error
The paper position sensor moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com Motor harness disconnected, loose, defective ( copyir.com Defective motor ( copyir.com
770 Shift motor error
The shift motor HP sensor does not detect any change for 1 ( copyir.com 86 seconds after the shift motor has turned on at power on or during its operation ( copyir.com Defective shift motor ( copyir.com Defective shift motor HP sensor ( copyir.com
791 Bridge unit error
The machine recognizes the finisher, but does not the bridge unit ( copyir.com Defective connector ( copyir.com Broken harness ( copyir.com
792 Finisher error
The machine does not recognize the finisher, but recognizes the bridge unit ( copyir.com Defective connector ( copyir.com Defective harness ( copyir.com Incorrect installation
793 Front jogger motor error
The machine does not detect that the front jogger HP sensor is OFF for 40 ms after the front jogger fence moved ( copyir.com The machine does not detect that the front jogger fence HP sensor is ON for 830 ms after the front jogger fence returned to its home position ( copyir.com Defective front jogger motor ( copyir.com Disconnected connector ( copyir.com Overload to front jogger motor ( copyir.com Defective front jogger fence HP sensor
794 Rear jogger motor error
The machine does not detect that the rear jogger HP sensor is OFF for 40 ms after the rear jogger fence moved ( copyir.com The machine does not detect that the rear jogger fence HP sensor is ON for 830 ms after the rear jogger fence returned to its home position ( copyir.com Defective rear jogger motor ( copyir.com Disconnected connector ( copyir.com Overload to rear jogger motor ( copyir.com Defective rear jogger fence HP sensor ( copyir.com
795 Paper exit unit lift up/ down error
The paper exit unit HP sensor does not turn off for 650 msec after the paper exit unit has lifted down ( copyir.com The paper exit unit HP sensor does not turn on for 650 msec after the paper exit unit has lifted up ( copyir.com Disconnected harness ( copyir.com Defective paper exit unit contact motor ( copyir.com Defective paper exit unit HP sensor ( copyir.com
796 Transport belt solenoid error Disconnected harness ( copyir.com Defective transport motor ( copyir.com Transport belt HP sensor ( copyir.com
797 EEPROM data error Defective EEPROM on the main board
818 Watch-dog error
While the system program is running, other processes do not operate at all ( copyir.com Defective controller ( copyir.com Software error ( copyir.com
819 Fatal error
820 Self-diagnostics error: CPU [XXXX]: Detailed error code
821 Self-diagnostics error: ASIC [XXXX]: Detailed error code
822 Self-diagnostic error: HDD (Hard Disk Drive) [XXXX]: Detailed error code
823 Self-diagnostic error: NIB [XXXX]: Detailed error code
824 Self-diagnosis error: Standard NVRAM The controller cannot recognize the standard NVRAM installed or detects that the NVRAM is defective ( copyir.com Loose connection ( copyir.com Defective standard NVRAM ( copyir.com Defective controller ( copyir.com
826 Self-diagnostic Error: RTC/optional NVRAM The RTC device is not detected ( copyir.com RTC defective ( copyir.com NVRAM without RTC installed ( copyir.com Backup battery discharged ( copyir.com
827 Self-diagnostic error: Standard SDRAM DIMM [XXXX]: Detailed error code
828 Self-diagnostic error: ROM [XXXX]: Detailed error code
829 Self-diagnosis error: optional RAM [XXXX]: Detailed error code
851 IEEE1394 interface error
The 1394 interface is unusable ( copyir.com Defective IEEE1394 ( copyir.com Defective controller ( copyir.com
853 Wireless LAN card not detected
The wireless LAN card is not detected before communication is established, though the wireless LAN board is detected ( copyir.com Loose connection
854 Wireless LAN/Bluetooth card not detected
The wireless LAN/Bluetooth card is not detected after communication is established, but the wireless LAN board is detected ( copyir.com Loose connection
855, 856 Wireless LAN/Bluetooth card error
An error is detected in the wireless LAN/Bluetooth card ( copyir.com Loose connection ( copyir.com Defective wireless LAN/Bluetooth card
857 USB interface error
The USB interface cannot be used due to a driver error ( copyir.com Defective USB driver ( copyir.com Loose connection
860 HDD: Initialization error
The controller detects that the hard disk fails ( copyir.com HDD not initialized ( copyir.com Defective HDD
861 HDD: Reboot error
The HDD does not become ready within 30 seconds after the power is supplied to the HDD ( copyir.com Loose connection ( copyir.com Defective cables ( copyir.com Defective HDD ( copyir.com Defective controller ( copyir.com
863 HDD: Read error
The data stored in the HDD cannot be read correctly ( copyir.com Defective HDD ( copyir.com Defective controller
864 HDD: CRC error
While reading data from the HDD or storing data in the HDD, data transmission fails ( copyir.com Defective HDD
865 HDD: Access error
An error is detected while operating the HDD ( copyir.com Defective HDD
866 SD card authentication error
A correct license is not found in the SD card ( copyir.com SD-card data is corrupted ( copyir.com
867 SD card error 867
The SD card is ejected from the slot ( copyir.com
868 SD card access error
-13 to -3: File system error ( copyir.com Other number: Device error An error report is sent from the SD card reader ( copyir.com An error is detected in the SD card ( copyir.com
870 Address book error
An error is detected in the data copied to the address book over a network ( copyir.com Defective software program ( copyir.com Defective HDD ( copyir.com Incorrect path to the server ( copyir.com
872 HDD mail data error
An error is detected in the HDD at machine initialization ( copyir.com Defective HDD ( copyir.com Power failure during an access to the HDD
873 HDD mail transfer error
An error is detected in the HDD at machine initialization ( copyir.com Defective HDD ( copyir.com Power failure during an access to the HDD
874 Delete All error 1: HDD
An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (B735) ( copyir.com Data Overwrite Security Unit (SD card) not installed ( copyir.com Defective HDD
875 Delete All error 2: Data area
An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (B735) ( copyir.com The logical format for the HDD fails ( copyir.com
876 Log Data Error
An error was detected in the handling of the log data at power on or during machine operation ( copyir.com This can be caused by switching the machine off while it is operating ( copyir.com
877 HDD Data Overwrite Security SD card error
The ‘all delete’ function cannot be executed but the Data Overwrite Security Unit (B735) is installed and activated ( copyir.com Defective SD card (B735) ( copyir.com SD card (B735) not installed
880 File format converter error
The file format converter does not respond ( copyir.com Defective file format converter
900 Electric counter error
Abnormal data in the counters ( copyir.com Defective NVRAM ( copyir.com Defective controller ( copyir.com
910 ( copyir.com ( copyir.com ( copyir.com 914 External Controller Error
919 External Controller Error 6
While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected ( copyir.com Power outage at the EFI controller ( copyir.com EFI controller was rebooted ( copyir.com Connection to EFI controller loose
920 Printer application error
An error is detected in the printer application program ( copyir.com Defective software ( copyir.com Unexpected hardware resource (e ( copyir.com g ( copyir.com , memory shortage) ( copyir.com
921 Printer font error
A necessary font is not found in the SD card ( copyir.com A necessary font is not found in the SD card ( copyir.com The SD card data is corrupted ( copyir.com
925 Netfile function error
The management area or management file on the HDD is corrupted ( copyir.com Defective HDD ( copyir.com Data inconsistency (e ( copyir.com g ( copyir.com , caused by power failure)
990 Software performance error
The software makes an unexpected operation ( copyir.com Defective software ( copyir.com Defective controller ( copyir.com Software errored ( copyir.com
991 Software continuity error
The software has attempted to perform an unexpected operation ( copyir.com However, unlike SC 990, the object of the error is continuity of the software ( copyir.com Software program error ( copyir.com Internal parameter incorrect, insufficient working memory ( copyir.com
992 Undefined error
Defective software program An error undetectable by any other SC code occurred
994 Operation panel management records exceeded
An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware ( copyir.com This can occur if there if there are too many application screens open on the operation panel ( copyir.com No action required because this SC does not interfere with operation of the machine ( copyir.com
995 Controller Board Mismatch
The information on the controller board does not match that of the machine Wrong controller board installed
997 Application function selection error
The application selected by the operation panel key does not start or ends abnormally ( copyir.com Software (including the software configuration) defective An option required by the application (RAM, DIMM, board) is not installed ( copyir.com Nesting of the fax group addresses is too complicatede ( copyir.com
998 Application start error
No applications start within 60 seconds after the power is turned on ( copyir.com Loose connection of RAM-DIMM, ROM-DIMM ( copyir.com Defective controller ( copyir.com Software problem