ریکوآفشیوRicoh Aficio MPC2500

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101    Exposure lamp error
-001: Shading at AGC -002: Shading at scanning ( copyir.com  The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate ( copyir.com  (The shading data peak does not reach the specified threshold)    • Exposure lamp defective • Lamp stabilizer defective • Exposure lamp connector defective • Standard white plate dirty • Scanner mirror or scanner lens out of position or dirty • SBU defective
120    Scanner home position error 1
The scanner home position sensor does not detect the “OFF” condition during operation ( copyir.com     • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SBU and HP sensor disconnected
121    Scanner home position error 2
The scanner home position sensor does not detect the “ON” condition during operation ( copyir.com     • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SBU and HP sensor disconnected
141    Black level detection error
The black level cannot be adjusted within the target value during the zero clamp ( copyir.com     • Defective SBU
142    White level detection error
The white level cannot be adjusted within the target during auto gain control ( copyir.com     • Dirty exposure glass or optics section • SBU board defective • Exposure lamp defective • Lamp stabilizer defective
144-001    SBU connection error
The SBU connection cannot be detected at power on or recovery from the energy save mode ( copyir.com     • Insufficient power supply for SBU • Defective SBU • Defective harness • Defective detection port on the BCU
144-002    SBU serial communication error
The power ON of the SBU is not detected ( copyir.com     • Defective SIO • Defective harness • Defective detection port on the BCU
144-003    GASBU reset error
The serial communication does not work ( copyir.com     • Defective SBU • Defective detection circuit on the BCU • Defective harness
161    IPU error
The error result of self-diagnostic by the Taurus (ASIC on the IPU) is detected ( copyir.com     • Defective IPU • Defective connection between IPU and SBU
165    Copy Data Security Unit error
• The copy data security board is not detected when the copy data security function is set “ON” with the initial setting ( copyir.com  • A device check error occurs when the copy data security function is set “ON” with the initial setting ( copyir.com     • Incorrect installation of the copy data security board • Defective copy data security board
195    Serial Number Mismatch
• Serial number stored in the memory does not have the correct code ( copyir.com     • NVRAM defective • BCU replaced without original NVRAM
202    Polygon motor error 1: ON timeout
The polygon mirror motor does not reach the targeted operating speed within the specified time after turning on or changing speed    • Defective or disconnected harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor ( copyir.com
203    Polygon motor error 2: OFF timeout
The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off ( copyir.com     • Disconnected or defective harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor
204    Polygon motor error 3: XSCRDY signal error
The SCRDY_N signal goes HIGH (inactive) while the laser diode is firing ( copyir.com     • Disconnected or defective harness to polygon motor driver board • Defective polygon motor • Defective polygon motor driver board
210    Laser synchronizing detection error: end position [K]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification    Disconnected or defective harness to synchronizing detector for end position ( copyir.com  Defective synchronizing detector board ( copyir.com  Defective LD board or driver ( copyir.com  Defective BICU ( copyir.com
211    Laser synchronizing detection error: end position [Y]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification    Disconnected or defective harness to synchronizing detector for end position ( copyir.com  Defective synchronizing detector board ( copyir.com  Defective LD board or driver ( copyir.com  Defective BICU ( copyir.com
212    Laser synchronizing detection error: end position [M]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification    Disconnected or defective harness to synchronizing detector for end position ( copyir.com  Defective synchronizing detector board ( copyir.com  Defective LD board or driver ( copyir.com  Defective BICU ( copyir.com
213    Laser synchronizing detection error: end position [C]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification    Disconnected or defective harness to synchronizing detector for end position ( copyir.com  Defective synchronizing detector board ( copyir.com  Defective LD board or driver ( copyir.com  Defective BICU ( copyir.com
220    Laser synchronizing detection error: start position [K]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
222    Laser synchronizing detection error: start position [Y]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
224    Laser synchronizing detection error: start position [M]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
226    Laser synchronizing detection error: start position [C]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com     Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com  Defective laser synchronizing detector ( copyir.com  Defective LDB ( copyir.com  Defective BICU ( copyir.com
230    FGATE ON error: Bk
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
231    FGATE OFF error: Bk
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K] The PFGATE ON signal still asserts when the next job starts ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
232    FGATE ON error: Y
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [Y] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
233    FGATE OFF error: YT
he PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [Y] ( copyir.com  The PFGATE ON signal still asserts when the next job starts ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
234    FGATE ON error: M
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [M] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
235    FGATE OFF error: M
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [M] ( copyir.com  The PFGATE ON signal still asserts when the next job starts ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
236    FGATE ON error: C
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [C] ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
237    FGATE OFF error: C
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [C] ( copyir.com  The PFGATE ON signal still asserts when the next job starts ( copyir.com     Defective ASIC (Lupus) ( copyir.com  Poor connection between controller and BICU ( copyir.com  Defective BICU ( copyir.com
240    LD error: Bk
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
241    LD error: Y
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
242    LD error: M
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
243    LD error: C
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com     Worn-out LD ( copyir.com  Disconnected or broken harness of the LD
285    Line position adjustment (MUSIC) error
Line position adjustment fails four consecutive times ( copyir.com     Pattern sampling error (insufficient image density) ( copyir.com  Defective ID sensors for the line position adjustment ( copyir.com  Defective image transfer belt unit ( copyir.com  Defective PCU(s) ( copyir.com  Defective laser optics housing unit ( copyir.com
290    Shutter sensor time over error: Close
The shutter close sensor does not detect “ON” for 2000msec after the shutter motor turns on ( copyir.com     Defective shutter close sensor ( copyir.com  Disconnected or broken harness ( copyir.com  Defective shutter motor ( copyir.com  Defective shutter ( copyir.com  Shutter motor overload ( copyir.com  Defective IOB ( copyir.com
291    Shutter overrun error 1: Close
The shutter close sensor loses the “ON” signal after the shutter was closed ( copyir.com     Defective motor ( copyir.com  Change of load to shutter motor LD ( copyir.com
292    Shutter overrun error 2: Close
The shutter close sensor detects “ON” after SC 291 has occurred ( copyir.com     Defective motor ( copyir.com  Change of load to shutter motorensor ( copyir.com
293    Shutter sensor time over error: Open
The shutter open sensor does not detect “ON” for 2000msec after the shutter motor turns on ( copyir.com     Defective shutter close sensor ( copyir.com  Disconnected or broken harness ( copyir.com  Defective shutter motor ( copyir.com  Defective shutter ( copyir.com  Shutter motor overload ( copyir.com  Defective IOB ( copyir.com
294    Shutter overrun error 1: Open
The shutter open sensor loses the “ON” signal after the shutter was closed ( copyir.com     Defective motor ( copyir.com  Change of load to shutter motor ( copyir.com
295    Shutter overrun error 2: Open
The shutter open sensor detects “ON” after SC 291 has occurred ( copyir.com     Defective motor ( copyir.com  Change of load to shutter motor ( copyir.com
296    Shutter open/close sensor error
Both shutter open sensor and close sensor detect “ON” at the same time ( copyir.com     Broken harness(es) of the shutter open/close sensors
300    AC charge output error [K]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
301    AC charge output error [M]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
302    AC charge output error [C]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
303    AC charge output error [Y]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com     Disconnected or broken high voltage cable ( copyir.com  Defective or not installed PCU ( copyir.com  Defective high voltage power supply ( copyir.com
325    Color development motor error
The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com     Color development motor slip due to an increase in the torque
360    TD sensor (Vt high) error 1: K
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
361    TD sensor (Vt high) error 1: M
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
362    TD sensor (Vt high) error 1: C
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
363    TD sensor (Vt high) error 1: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com  The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com     Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com  Harness between TD sensor and PCU defective ( copyir.com  Defective TD sensor ( copyir.com
364    TD sensor (Vt high) error 2: K
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
365    TD sensor (Vt high) error 2: M
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
366    TD sensor (Vt high) error 2: C
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
367    TD sensor (Vt high) error 2: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com     TD sensor harness disconnected, loose, defective ( copyir.com  A drawer connector disconnected, loose, defective ( copyir.com  TD sensor defectiver ( copyir.com
372    TD sensor adjustment error: K
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
373    TD sensor adjustment error: M
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
374    TD sensor adjustment error: C
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
375    TD sensor adjustment error: Y
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V    Heat seal not removed from a new developer pack ( copyir.com  TD harness sensor disconnected, loose or defective ( copyir.com  TD sensor defective ( copyir.com  Harness between TD sensor and drawer disconnected, defective ( copyir.com
380    Drum gear position sensor error
The machine does not detect the drum position signal for three second at the drum phase adjustment ( copyir.com     Dirty or defective drum gear position sensor
400    ID sensor adjustment error
When the Vsg error counter reaches “3”, the machine detects “SC400” ( copyir.com  The Vsg error counter counts “1” when the Vsg detected by ID sensor is more than the value (default: 4 ( copyir.com 5V) specified with SP3234-005 or less than the value (default: 3 ( copyir.com 5V) specified with SP SP3234-006 ( copyir.com     Dirty or defective ID sensor ( copyir.com  Defective ID sensor shutter
441    Image transfer unit motor error
The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com     Motor overload ( copyir.com  Defective image transfer unit motor
442    Image transfer belt contact motor error
The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com     Dirty image transfer belt contact sensor ( copyir.com  Defective image transfer belt contact motor ( copyir.com  Disconnected connector of image transfer belt contact sensor or motor ( copyir.com  Disconnected cable ( copyir.com
443    Image transfer unit error
The machine detects the encoder sensor error ( copyir.com     Defective encoder sensor ( copyir.com  Image transfer unit installation error ( copyir.com  Defective image transfer unit motor
452    Paper transfer unit contact error
The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com     Defective paper transfer unit contact sensor ( copyir.com  Defective paper transfer unit contact motor ( copyir.com  Broken +24V fuse on PSU ( copyir.com  Defective IOB ( copyir.com
460    Separation power pack output error
An interrupt checks the status of the power pack every 20 ms ( copyir.com  This SC is issued if the BICU detects a short in the power pack 10 times at D(ac) ( copyir.com     Damaged insulation on the high-voltage supply cable ( copyir.com  Damaged insulation around the high-voltage power supply ( copyir.com
490    Toner transport motor error
The LOCK signal is not detected for 2 seconds when the transport motor turns on ( copyir.com     Toner transport motor overload ( copyir.com  Disconnected or broken harness ( copyir.com  Defective toner transport motor ( copyir.com  Opened +24V fuse on the PSU ( copyir.com  Defective interlock switch
491    High voltage power: Drum/ development bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the drum or development ( copyir.com     High voltage leak ( copyir.com  Broken harness ( copyir.com  Defective drum unit or development unit ( copyir.com  Defective high voltage supply unit ( copyir.com
492    High voltage power: Image transfer/ paper transfer bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the separation, image transfer bet or paper transfer roller ( copyir.com     High voltage leak ( copyir.com  Broken harness ( copyir.com  Defective image transfer belt unit or paper transfer unit ( copyir.com  Defective high voltage supply unit ( copyir.com
498    Temperature and humidity sensor error 2 ( copyir.com
The thermistor output of the temperature sensor was not within the prescribed range (0 ( copyir.com 5V to 4 ( copyir.com 2V) ( copyir.com  The thermistor output of the humidity sensor was not within the prescribed range (0 ( copyir.com 01V to 2 ( copyir.com 4V) ( copyir.com     Temperature and humidity sensor harness disconnected, loose, defective ( copyir.com  Temperature and humidity sensor defectivege ( copyir.com
501    Paper Tray 1 error
When the tray lift motor is turned on, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir.com  If this condition occurs three consecutive times, the SC is generated ( copyir.com     Defective paper lift sensor ( copyir.com  Defective tray lift motor ( copyir.com  Defective bottom plate lift mechanism ( copyir.com  Defective IOB ( copyir.com
502    Paper Tray 2 error
When the tray lift motor is turned on, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir.com  If this condition occurs three consecutive times, the SC is generated ( copyir.com     Defective paper lift sensor ( copyir.com  Defective tray lift motor ( copyir.com  Defective bottom plate lift mechanism ( copyir.com  Defective IOB ( copyir.com
503-01    Tray 3 error (Paper Feed Unit or LCT)
For the paper feed unit: When the tray lift motor is turned on, the upper limit is not detected within 10 seconds For the LCT: SC 503-01 occurs if the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift or lower the tray ( copyir.com     For the paper feed unit: Defective tray lift motor or connector disconnection Defective lift sensor or connector disconnection For the LCT: Defective stack transport clutch or connector disconnection Defective tray motor or connector disconnection Defective end fence home position sensor or connector disconnection Defective upper limit sensor or connector disconnection Defective tray lift motor or connector disconnection
503-02    Tray 3 error (Paper Feed Unit or LCT)
This SC is generated if the following condition occurs 3 consecutive times ( copyir.com  For the paper feed unit: When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com  For the LCT: When the main switch is turned on or when the LCT is set, if the end fence is not in the home position (home position sensor ON), the tray lift motor stops ( copyir.com  If the upper limit does not go off for 1 ( copyir.com 5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on ( copyir.com     For the paper feed unit: Defective tray lift motor or connector disconnection ( copyir.com  Defective lift sensor or connector disconnection For the LCT: Defective stack transport clutch or connector disconnection ( copyir.com  Defective tray motor or connector disconnection ( copyir.com  Defective end fence home position sensor or connector disconnection
504-01    Tray 4 error (Paper Feed Unit or LCT)
For the two-tray paper feed unit When the tray lift motor is turned on, the upper limit is not detected within 10 seconds ( copyir.com  If this condition occurs three consecutive times, the SC is generated ( copyir.com  For the LCT If the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift up or lower the tray    Defective tray lift motor or connector disconnection ( copyir.com  Defective lift sensor or connector disconnection
504-02    Tray 4 error (3 Tray Paper Feed Unit)
This SC is generated if the following condition occurs 3 consecutive times ( copyir.com  For the two-tray paper feed unit ( copyir.com  When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com  For the LCT ( copyir.com  If the upper limit does not go off for 1 ( copyir.com 5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on ( copyir.com     Defective tray lift motor or connector disconnection ( copyir.com  Defective lift sensor or connector disconnection
530    Fusing/Paper exit fan error
The BICU does not receive the lock signal 10 seconds after turning on the fusing/paper exit fan ( copyir.com     Defective fusing/paper exit fan motor or connector disconnection ( copyir.com  Defective BICU
531    Drive unit fan error
The BICU does not receive the lock signal 10 seconds after turning on the drive unit fan motor ( copyir.com     Defective drive unit fan motor
532    Ventilation fan (at the left side of the machine) motor-front/rear error
The BICU does not receive the lock signal 10 seconds after turning on the ventilation fan motor-front/rear ( copyir.com     Defective ventilation fan motor-front or rear
533    Toner supply tube fan error
The BICU does not receive the lock signal 10 seconds after turning on the toner supply tube fan motor ( copyir.com     Defective toner supply tube fan motor-front or rear
534    Fusing exit sensor fan error
The BICU does not receive the lock signal 10 seconds after turning on the fusing fan motor ( copyir.com     Defective fusing fan motor
535    PSU fan 1/2 error
The BICU does not receive the lock signal 10 seconds after turning on the PSU fan 1/2 motor ( copyir.com     Defective PSU fan motor 1/2
536    Controller fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com     Defective controller fan motor
540    Fusing/Paper exit motor error
The BICU does not receive the lock signal 10 seconds after turning on the Fusing/Paper exit motor ( copyir.com     Motor overload ( copyir.com  Defective fusing/paper exit motor
541    Heating roller thermistor error 1
The temperature measured by the heating roller thermistor does not reach 0°C for 6 seconds ( copyir.com     Loose connection of the heating roller thermistor ( copyir.com  Defective heating roller thermistor ( copyir.com  Defective thermopiler disc ( copyir.com
542    Heating roller warm-up error 1
After the main switch is turned on or the cover is closed, the increment of the heating roller temperature per 10 seconds is 30°C or less ( copyir.com  If this condition is detected five times consecutively, SC 542 is defined ( copyir.com  The heating roller temperature does not reach 100°C for 15 seconds after the heating lamp on ( copyir.com  The heating roller temperature does not reach the ready temperature while 60 seconds after the heating lamp on ( copyir.com  The center temperature of the heating roller does not reach the ready temperature for 30 seconds after the both edge temperature of the heating roller has reached the ready temperature ( copyir.com     Dirty or defective thermopile ( copyir.com  Defective thermistor ( copyir.com  Defective heating roller lamp ( copyir.com
543    Heating roller fusing lamp overheat 1 (software error)
The detected fusing temperature stays at 230°C for 1 second ( copyir.com     Defective PSU ( copyir.com  Defective IOB ( copyir.com  Defective BICU
544    Heating roller fusing lamp overheat 1 (hardware error)
During stand-by mode or a print job, the detected heating roller temperature reaches 250 °C ( copyir.com     Defective PSU ( copyir.com  Defective IOB ( copyir.com  Defective BICU ( copyir.com  Defective fusing control system ( copyir.com
545    Heating roller fusing lamp consecutive full power 1
When the fusing unit is not running in the ready condition, the heating roller fusing lamp keeps on full power for 8 seconds ( copyir.com     Broken heating roller thermistor
547    Zero cross error
The zero cross signal is detected three times even though the heater relay is off when turning on the main power ( copyir.com  The zero cross signal is not detected for 2 seconds even though the heater relay is on after turning on the main power or closing the front door ( copyir.com  The detection error occurs twice or more in the 11 zero cross signal detections ( copyir.com  This error is defined when the detected zero cross signal is less than 45 ( copyir.com     Defective fusing lamp relay ( copyir.com  Defective fusing lamp relay circuit ( copyir.com  Unstable power supply ( copyir.com
551    Pressure roller thermistor error
The temperature measured by the pressure roller thermistor does not reach 0 °C for 6 seconds ( copyir.com     Loose connection of pressure roller thermistor ( copyir.com  Defective thermopile ( copyir.com  Defective pressure roller thermistor ( copyir.com
552    Pressure roller warm-up error
After the main switch is turned on or the door is closed, the pressure roller temperature does not reach the ready temperature within 70 seconds during fusing unit warm-up ( copyir.com     Pressure roller fusing lamp broken
553    Pressure roller fusing lamp overheat (software error)
The detected pressure roller temperature stays at 230°C or more for 1 second ( copyir.com     Defective PSU ( copyir.com  Defective IOB ( copyir.com  Defective BICU
554    Pressure roller fusing lamp overheat (hardware error)
The pressure roller thermistor detects 250°C or more ( copyir.com     Defective PSU ( copyir.com  Defective IOB ( copyir.com  Defective BICU ( copyir.com  Defective fusing control system ( copyir.com
555    Pressure roller lamp consecutive full power 2
When the fusing unit is not running in the ready condition, the pressure roller-fusing lamp keeps ON full power for 8 seconds or more ( copyir.com     Broken pressure roller fusing lamp
557    Zero cross frequency error
When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs ( copyir.com     Noise (High frequency)
559    Consecutive fusing jam
The paper jam counter for the fusing unit reaches 3 times ( copyir.com  The paper jam counter is cleared if the paper is fed correctly ( copyir.com  This SC is activated only when SP1159-001 is set to “1” (default “0”) ( copyir.com     Paper jam in the fusing unit ( copyir.com
561    Heating roller thermopile error The temperature measured by the thermopile does not reach 0 °C for 20 seconds ( copyir.com     Loose connection of the thermopile ( copyir.com  Defective thermopile
563    Heating roller overheat 3 (software error)
The detected fusing roller temperature stays at 230°C or more for 1 second ( copyir.com     Defective PSU ( copyir.com  Defective IOB ( copyir.com  Defective BICU
564    Heating roller overheat 3 (hardware error)
The thermopile detects 250°C or more ( copyir.com     Defective PSU ( copyir.com  Defective IOB ( copyir.com  Defective BICU ( copyir.com  Defective fusing control system
565    Heating lamp consecutive full power 3
When the fusing unit is not running in the ready condition, the pressure roller-fusing lamp keeps ON full power for 120 seconds or more ( copyir.com     Broken heating roller fusing lamp
610    Mechanical counter error: Bk
This SC is only for NA models ( copyir.com  The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com     Disconnected mechanical counter ( copyir.com  Defective mechanical counter ( copyir.com
611    Mechanical counter error: FC
This SC is only for NA models ( copyir.com  The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com     Disconnected mechanical counter ( copyir.com  Defective mechanical counter ( copyir.com
620    ARDF communication error
After the ARDF is detected, the break signal occurs or communication timeout occurs ( copyir.com     Incorrect installation of ARDF ( copyir.com  ARDF defective ( copyir.com  BICU board defective ( copyir.com  External noisen ( copyir.com
621    Finisher communication error
622    Paper tray unit communication error
While the BICU communicates with an optional unit, an SC code is displayed if one of following conditions occurs ( copyir.com  The BICU receives the break signal which is generated by the peripherals only just after the main switch is turned on ( copyir.com  When the BICU does not receive an OK signal from a peripheral 100ms after sending a command to it ( copyir.com  The BICU resends the command ( copyir.com  The BICU does not receive an OK signal after sending the command 3 times ( copyir.com     Cable problems ( copyir.com  BICU problems ( copyir.com  PSU problems in the machine ( copyir.com  Main board problems in the peripherals ( copyir.com
630    CSS communication error
A communication error occurred during communication with the CSS ( copyir.com     Communication line error
632    MF accounting device error 1
The controller sends data to the accounting device, but the device does not respond ( copyir.com  This occurs three times ( copyir.com     Loose connection between the controller and the accounting device
633    MF accounting device error 2
After communication is established, the controller receives the brake signal from the accounting device ( copyir.com     Loose connection between the controller and the accounting device
634    MF accounting device error 3
The accounting device sends the controller the report that indicates a backup RAM error has occurred ( copyir.com     Defective controller of the MF accounting device ( copyir.com  Battery error
635    MF accounting device error 4
The accounting device sends the controller the report that indicates the battery voltage error has occurred ( copyir.com     Defective controller of the MF accounting device ( copyir.com  Battery error
650    Communication error of the remote service modem (Cumin-M)
651    Incorrect dial up connection
An unexpected error occurs when the modem (Cumin-M) tries to call the center with a dial up connection ( copyir.com     Caused by a software bug
669    EEPROM error
Retry of EEPROM communication fails three times after the machine has detected the EEPROM error ( copyir.com     Caused by noise
670    No response from BICU at power on
When the main power is turned on or the machine starts warming up from energy-saving mode, the controller does not receive a command signal from the BICU ( copyir.com     Loose connection ( copyir.com  Defective controller ( copyir.com  Defective BICU
672    Controller-to-operation panel communication error at startup
After the machine is powered on, the communication between the controller and the operation panel is not established, or communication with controller is interrupted after a normal startup ( copyir.com  After startup reset of the operation panel, the attention code or the attention acknowledge code is not sent from the controller within 15 seconds ( copyir.com  After the controller issues a command to check the communication line with the controller at 30-second intervals, the controller fails to respond twice ( copyir.com     Controller stalled ( copyir.com  Controller board installed incorrectly ( copyir.com  Controller board defective ( copyir.com  Operation panel connector loose or defective ( copyir.com  The controller is not completely shutdown when you turn the main switch off ( copyir.com
681    RFID: Communication error
Communication error occurs when the RFID starts to communicate with the RFID receptor ( copyir.com  Retry of RFID communication fails three times after the machine has detected the RFID communication error ( copyir.com     Defective RFID reader and writer ( copyir.com  Disconnected ASAP I/F ( copyir.com  No memory chip on the toner cartridge ( copyir.com  Noise ( copyir.com
682    Memory chip at TD sensor: Communication error
Retry of memory chip communication fails three times after the machine has detected the memory chip communication error ( copyir.com     Damaged memory chip data ( copyir.com  Disconnected inter face ( copyir.com  No memory chip on the development unit ( copyir.com  Noise ( copyir.com
683    RFID: Unit check error The machine gets RFID communication error even the toner cartridges have not been installed in the machine ( copyir.com     Caused by noise
687    Memory address command error
The BICU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration ( copyir.com     Loose connection ( copyir.com  Defective controller ( copyir.com  Defective BICU ( copyir.com
690    GAVD communication error
The I2C bus device ID is not identified during initialization ( copyir.com  A device-status error occurs during I2C bus communication ( copyir.com  The I2C bus communication is not established due to an error other than a buffer shortage    Loose connection ( copyir.com  Defective BICU ( copyir.com  Defective LD controller board
725    Finisher exit guide plate motor error
After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time ( copyir.com  The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com     Guide plate motor disconnected, defective ( copyir.com  Guide plate motor overloaded due to obstruction ( copyir.com  Guide plate position sensor disconnected, defective ( copyir.com
730    Finisher Tray 1 shift motor error
The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position ( copyir.com  The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com     Shift tray HP sensor of the upper tray disconnected, defective ( copyir.com  Shift tray motor of the upper tray is disconnected, defective ( copyir.com  Shift tray motor of the upper tray overloaded due to obstruction ( copyir.com
740    Finisher corner stapler motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com  For 1000-sheet (booklet) finisher ( copyir.com  The stapler motor does not switch off within the prescribed time after operating ( copyir.com  The HP sensor of the staple unit does not detect the home position after the staple unit moves to its home position ( copyir.com  The HP sensor of the staple unit detects the home position after the staple unit moves from its home position ( copyir.com  For 500-sheet finisher ( copyir.com  The stapler HP sensor does not detect “ON”/”OFF” signal even the stapler moves from the “OFF”/”ON” position for 0 ( copyir.com 6 seconds ( copyir.com  The stapler HP sensor does not detect “ON” when a stapling job is commanded or the stapler moves ( copyir.com     Staple jam ( copyir.com  Motor overload ( copyir.com  Defective stapler motor ( copyir.com
742    Finisher stapler movement motor error
For 1000-sheet (booklet) finisher ( copyir.com  The stapler HP sensor is not activated within the specified time after the stapler motor turned on ( copyir.com  (first detection: jam error, consecutive twice detection SC code) ( copyir.com  For 500-sheet finisher ( copyir.com  The stapler HP sensor does not detect “OFF” signal even the stapler moves from the “ON” position for 0 ( copyir.com 35 seconds ( copyir.com  The stapler HP sensor does not detect “ON” signal even the stapler moves from the “OFF” position for 5 ( copyir.com 5 seconds ( copyir.com     Motor overload ( copyir.com  Loose connection of the stapler home position sensor ( copyir.com  Loose connection of the stapler movement motor ( copyir.com  Defective stapler home position sensor ( copyir.com  Defective stapler movement motor ( copyir.com
746    1000-sheet booklet finisher: Stack feed motor error
The stack feed HP sensor does not detect “ON” twice (once: jam error) for specified time after the stack feed motor has turned on ( copyir.com  The stack feed HP sensor does not detect “OFF” twice (once: jam error) for specified time after the stack feed motor has turned on ( copyir.com     Motor overload ( copyir.com  Loose connection of the stack feed motor ( copyir.com  Defective stack feed motor ( copyir.com
750    1000-sheet (booklet) finisher: Tray lift motor error    1 ( copyir.com  Check the connections to the shift tray motor ( copyir.com  2 ( copyir.com  Defective shift tray motor ( copyir.com
760    Finisher punch motor error
The punch HP sensor is not activated within the specified time after the punch motor turned on ( copyir.com  The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com     Punch HP sensor disconnected, defective ( copyir.com  Punch motor disconnected or defective ( copyir.com  Punch motor overload due to obstruction
761    Finisher folder plate motor error
The folder plate moves but is not detected at the home position within the specified time ( copyir.com  The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com     Folder plate HP sensor disconnected, defective ( copyir.com  Folder plate motor disconnected, defective ( copyir.com  Folder plate motor overloaded due to obstruction ( copyir.com
763    Punch movement motor error
The punch unit moves but is not detected at the home position within the specified time ( copyir.com  The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com     Motor harness disconnected, loose, defective ( copyir.com  Defective motor ( copyir.com
764    Paper position sensor slide motor error
The paper position sensor moves but is not detected at the home position within the specified time ( copyir.com  The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com     Motor harness disconnected, loose, defective ( copyir.com  Defective motor ( copyir.com
770    Shift motor error
The shift motor HP sensor does not detect any change for 1 ( copyir.com 86 seconds after the shift motor has turned on at power on or during its operation ( copyir.com     Defective shift motor ( copyir.com  Defective shift motor HP sensor ( copyir.com
791    Bridge unit error
The machine recognizes the finisher, but does not the bridge unit ( copyir.com     Defective connector ( copyir.com  Broken harness ( copyir.com
792    Finisher error
The machine does not recognize the finisher, but recognizes the bridge unit ( copyir.com     Defective connector ( copyir.com  Defective harness ( copyir.com  Incorrect installation
793    Front jogger motor error
The machine does not detect that the front jogger HP sensor is OFF for 40 ms after the front jogger fence moved ( copyir.com  The machine does not detect that the front jogger fence HP sensor is ON for 830 ms after the front jogger fence returned to its home position ( copyir.com     Defective front jogger motor ( copyir.com  Disconnected connector ( copyir.com  Overload to front jogger motor ( copyir.com  Defective front jogger fence HP sensor
794    Rear jogger motor error
The machine does not detect that the rear jogger HP sensor is OFF for 40 ms after the rear jogger fence moved ( copyir.com  The machine does not detect that the rear jogger fence HP sensor is ON for 830 ms after the rear jogger fence returned to its home position ( copyir.com     Defective rear jogger motor ( copyir.com  Disconnected connector ( copyir.com  Overload to rear jogger motor ( copyir.com  Defective rear jogger fence HP sensor ( copyir.com
795    Paper exit unit lift up/ down error
The paper exit unit HP sensor does not turn off for 650 msec after the paper exit unit has lifted down ( copyir.com  The paper exit unit HP sensor does not turn on for 650 msec after the paper exit unit has lifted up ( copyir.com     Disconnected harness ( copyir.com  Defective paper exit unit contact motor ( copyir.com  Defective paper exit unit HP sensor ( copyir.com
796    Transport belt solenoid error    Disconnected harness ( copyir.com  Defective transport motor ( copyir.com  Transport belt HP sensor ( copyir.com
797    EEPROM data error    Defective EEPROM on the main board
818    Watch-dog error
While the system program is running, other processes do not operate at all ( copyir.com     Defective controller ( copyir.com  Software error ( copyir.com
819    Fatal error
820    Self-diagnostics error: CPU [XXXX]: Detailed error code
821    Self-diagnostics error: ASIC [XXXX]: Detailed error code
822    Self-diagnostic error: HDD (Hard Disk Drive) [XXXX]: Detailed error code
823    Self-diagnostic error: NIB [XXXX]: Detailed error code
824    Self-diagnosis error: Standard NVRAM The controller cannot recognize the standard NVRAM installed or detects that the NVRAM is defective ( copyir.com     Loose connection ( copyir.com  Defective standard NVRAM ( copyir.com  Defective controller ( copyir.com
826    Self-diagnostic Error: RTC/optional NVRAM The RTC device is not detected ( copyir.com     RTC defective ( copyir.com  NVRAM without RTC installed ( copyir.com  Backup battery discharged ( copyir.com
827    Self-diagnostic error: Standard SDRAM DIMM [XXXX]: Detailed error code
828    Self-diagnostic error: ROM [XXXX]: Detailed error code
829    Self-diagnosis error: optional RAM [XXXX]: Detailed error code
851    IEEE1394 interface error
The 1394 interface is unusable ( copyir.com     Defective IEEE1394 ( copyir.com  Defective controller ( copyir.com
853    Wireless LAN card not detected
The wireless LAN card is not detected before communication is established, though the wireless LAN board is detected ( copyir.com     Loose connection
854    Wireless LAN/Bluetooth card not detected
The wireless LAN/Bluetooth card is not detected after communication is established, but the wireless LAN board is detected ( copyir.com     Loose connection
855, 856    Wireless LAN/Bluetooth card error
An error is detected in the wireless LAN/Bluetooth card ( copyir.com     Loose connection ( copyir.com  Defective wireless LAN/Bluetooth card
857    USB interface error
The USB interface cannot be used due to a driver error ( copyir.com     Defective USB driver ( copyir.com  Loose connection
860    HDD: Initialization error
The controller detects that the hard disk fails ( copyir.com     HDD not initialized ( copyir.com  Defective HDD
861    HDD: Reboot error
The HDD does not become ready within 30 seconds after the power is supplied to the HDD ( copyir.com     Loose connection ( copyir.com  Defective cables ( copyir.com  Defective HDD ( copyir.com  Defective controller ( copyir.com
863    HDD: Read error
The data stored in the HDD cannot be read correctly ( copyir.com     Defective HDD ( copyir.com  Defective controller
864    HDD: CRC error
While reading data from the HDD or storing data in the HDD, data transmission fails ( copyir.com     Defective HDD
865    HDD: Access error
An error is detected while operating the HDD ( copyir.com     Defective HDD
866    SD card authentication error
A correct license is not found in the SD card ( copyir.com     SD-card data is corrupted ( copyir.com
867    SD card error 867
The SD card is ejected from the slot ( copyir.com
868    SD card access error
-13 to -3: File system error ( copyir.com  Other number: Device error    An error report is sent from the SD card reader ( copyir.com  An error is detected in the SD card ( copyir.com
870    Address book error
An error is detected in the data copied to the address book over a network ( copyir.com     Defective software program ( copyir.com  Defective HDD ( copyir.com  Incorrect path to the server ( copyir.com
872    HDD mail data error
An error is detected in the HDD at machine initialization ( copyir.com     Defective HDD ( copyir.com  Power failure during an access to the HDD
873    HDD mail transfer error
An error is detected in the HDD at machine initialization ( copyir.com     Defective HDD ( copyir.com  Power failure during an access to the HDD
874    Delete All error 1: HDD
An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (B735) ( copyir.com     Data Overwrite Security Unit (SD card) not installed ( copyir.com  Defective HDD
875    Delete All error 2: Data area
An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (B735) ( copyir.com     The logical format for the HDD fails ( copyir.com
876    Log Data Error
An error was detected in the handling of the log data at power on or during machine operation ( copyir.com  This can be caused by switching the machine off while it is operating ( copyir.com
877    HDD Data Overwrite Security SD card error
The ‘all delete’ function cannot be executed but the Data Overwrite Security Unit (B735) is installed and activated ( copyir.com     Defective SD card (B735) ( copyir.com  SD card (B735) not installed
880    File format converter error
The file format converter does not respond ( copyir.com     Defective file format converter
900    Electric counter error
Abnormal data in the counters ( copyir.com     Defective NVRAM ( copyir.com  Defective controller ( copyir.com
910  ( copyir.com  ( copyir.com  ( copyir.com  914    External Controller Error
919    External Controller Error 6
While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected ( copyir.com     Power outage at the EFI controller ( copyir.com  EFI controller was rebooted ( copyir.com  Connection to EFI controller loose
920    Printer application error
An error is detected in the printer application program ( copyir.com     Defective software ( copyir.com  Unexpected hardware resource (e ( copyir.com g ( copyir.com , memory shortage) ( copyir.com
921    Printer font error
A necessary font is not found in the SD card ( copyir.com     A necessary font is not found in the SD card ( copyir.com  The SD card data is corrupted ( copyir.com
925    Netfile function error
The management area or management file on the HDD is corrupted ( copyir.com     Defective HDD ( copyir.com  Data inconsistency (e ( copyir.com g ( copyir.com , caused by power failure)
990    Software performance error
The software makes an unexpected operation ( copyir.com     Defective software ( copyir.com  Defective controller ( copyir.com  Software errored ( copyir.com
991    Software continuity error
The software has attempted to perform an unexpected operation ( copyir.com  However, unlike SC 990, the object of the error is continuity of the software ( copyir.com     Software program error ( copyir.com  Internal parameter incorrect, insufficient working memory ( copyir.com
992    Undefined error
Defective software program    An error undetectable by any other SC code occurred
994    Operation panel management records exceeded
An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware ( copyir.com  This can occur if there if there are too many application screens open on the operation panel ( copyir.com     No action required because this SC does not interfere with operation of the machine ( copyir.com
995    Controller Board Mismatch
The information on the controller board does not match that of the machine    Wrong controller board installed
997    Application function selection error
The application selected by the operation panel key does not start or ends abnormally ( copyir.com     Software (including the software configuration) defective An option required by the application (RAM, DIMM, board) is not installed ( copyir.com  Nesting of the fax group addresses is too complicatede ( copyir.com
998    Application start error
No applications start within 60 seconds after the power is turned on ( copyir.com     Loose connection of RAM-DIMM, ROM-DIMM ( copyir.com  Defective controller ( copyir.com  Software problem

 

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