لمینت MKP
1402-06-04
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01 Exposure lamp error
The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate ( copyir.com • Exposure lamp defective • Lamp stabilizer defective • Exposure lamp connector defective • Standard white plate dirty • Scanner mirror or scanner lens out of position or dirty
120 Scanner home position error 1
The scanner home position sensor does not detect the “OFF” condition during operation ( copyir.com • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SIO and HP sensor disconnected
121 Scanner home position error 2
The scanner home position sensor does not detect the “ON” condition during operation ( copyir.com • Scanner motor driver defective • Scanner motor defective • Harness between SIO board and scanner motor disconnected • Scanner HP sensor defective • Harness between SIO and HP sensor disconnected
141 Black level detection error The black level cannot be adjusted within the target value during the zero clamp ( copyir.com • Harness disconnected • Defective SBU
142 White level detection error
The white level cannot be adjusted within the target during auto gain control ( copyir.com • Dirty exposure glass or optics section • SBU board defective • Exposure lamp defective • Lamp stabilizer defective • Scanner motor defective
144 SBU communication error
The SBU connection cannot be detected at power on or recovery from the energy save mode ( copyir.com • Defective SBU • Defective harness • Defective detection port on the BICU
161-001 The error result of self-diagnostic by the ASIC on the BICU is detected ( copyir.com • Defective BICU • Defective connection between BICU and SBU
161-002 IPU error
Detected an error during an access to the Ri ( copyir.com • Defective BICU board
165 Copy Data Security Unit error
• The copy data security board is not detected when the copy data security function is set “ON” with the initial setting ( copyir.com • A device check error occurs when the copy data security function is set “ON” with the initial setting ( copyir.com • Incorrect installation of the copy data security board • Defective copy data security board
195 Serial Number Mismatch
• Serial number stored in the memory does not have the correct code ( copyir.com • NVRAM defective • BICU replaced without original NVRAM
202 Polygon motor error 1: ON timeout
The polygon mirror motor does not reach the targeted operating speed within the specified time after turning on or changing speed • Defective or disconnected harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor ( copyir.com
203 Polygon motor error 2: OFF timeout
The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off ( copyir.com • Disconnected or defective harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor
204 Polygon motor error 3: XSCRDY signal error
The SCRDY_N signal goes HIGH (inactive) while the laser diode is firing ( copyir.com • Disconnected or defective harness to polygon motor driver board • Defective polygon motor • Defective polygon motor driver board
220 Laser synchronizing detection error: start position [K]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com Defective BICU ( copyir.com
222 Laser synchronizing detection error: start position [Y]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com
224 Laser synchronizing detection error: start position [M]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com Defective BICU ( copyir.com
226 Laser synchronizing detection error: start position [C]
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com Disconnected cable from the laser synchronizing detection unit or defective connection ( copyir.com Defective laser synchronizing detector ( copyir.com Defective LDB ( copyir.com Defective BICU ( copyir.com
230 FGATE ON error: K
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
231 FGATE OFF error: K
• The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K] ( copyir.com • The PFGATE ON signal still asserts when the next job starts ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and BICU ( copyir.com • Defective BICU
232 FGATE ON error: Y
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [Y] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
233 FGATE OFF error: YT
he PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [Y] ( copyir.com The PFGATE ON signal still asserts when the next job starts ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
234 FGATE ON error: M
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [M] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
235 FGATE OFF error: M
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [M] ( copyir.com The PFGATE ON signal still asserts when the next job starts ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
236 FGATE ON error: C
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [C] ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
237 FGATE OFF error: C
The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [C] ( copyir.com The PFGATE ON signal still asserts when the next job starts ( copyir.com Defective ASIC (Lupus) ( copyir.com Poor connection between controller and BICU ( copyir.com Defective BICU ( copyir.com
240 LD error: Bk
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
241 LD error: Y
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
242 LD error: M
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
243 LD error: C
The BICU detects LDB error a few times consecutively when LDB unit turns on after LDB initialization ( copyir.com Worn-out LD ( copyir.com Disconnected or broken harness of the LD
285 Line position adjustment (MUSIC) error
Line position adjustment fails four consecutive times ( copyir.com • Pattern sampling error ( insufficient image density ) • Defective ID sensors for the line position adjustment • Defective image transfer belt unit • Defective PCU(s) • Defective laser optics housing unit
300 AC charge output error [K]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
301 AC charge output error [M]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
302 AC charge output error [C]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
303 AC charge output error [Y]
The measured voltage is not proper when BICU measures the charge output for each color ( copyir.com Disconnected or broken high voltage cable ( copyir.com Defective or not installed PCU ( copyir.com Defective high voltage power supply ( copyir.com
325 Color development motor error
The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com • Color development motor slip due to an increase in the torque caused by connected components ( copyir.com • Defective motor
360 TD sensor (Vt high) error 1: K
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
361 TD sensor (Vt high) error 1: M
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
362 TD sensor (Vt high) error 1: C
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
363 TD sensor (Vt high) error 1: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com Black, magenta, cyan, or yellow TD sensor disconnected ( copyir.com Harness between TD sensor and PCU defective ( copyir.com Defective TD sensor ( copyir.com
364 TD sensor (Vt high) error 2: K
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
365 TD sensor (Vt high) error 2: M
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
366 TD sensor (Vt high) error 2: C
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
367 TD sensor (Vt high) error 2: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com TD sensor harness disconnected, loose, defective ( copyir.com A drawer connector disconnected, loose, defective ( copyir.com TD sensor defectiver ( copyir.com
372 TD sensor adjustment error: K
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
373 TD sensor adjustment error: M
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
374 TD sensor adjustment error: C
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
375 TD sensor adjustment error: Y
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V Heat seal not removed from a new developer pack ( copyir.com TD harness sensor disconnected, loose or defective ( copyir.com TD sensor defective ( copyir.com Harness between TD sensor and drawer disconnected, defective ( copyir.com
380 Drum gear position sensor error: K
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com • Dirty or defective drum gear position sensor
381 Drum gear position sensor error: M
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com • Dirty or defective drum gear position sensor
382 Drum gear position sensor error: C
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com • Dirty or defective drum gear position sensor
383 Drum gear position sensor error: Y
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com • Dirty or defective drum gear position sensor
396 Drum/Development motor error: K
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
397 Drum/Development motor error: M
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
398 Drum/Development motor error: C
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
399 Drum/Development motor error: Y
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
400 ID sensor adjustment error
When the Vsg error counter reaches “3”, the machine detects “SC400” ( copyir.com The Vsg error counter counts “1” when the Vsg detected by ID sensor is more than the value (default: 4 ( copyir.com 5V) specified with SP3324-005 or less than the value (default: 3 ( copyir.com 5V) specified with SP3324-006 ( copyir.com • Dirty or defective ID sensor • Defective ID sensor shutter
441 Image transfer unit motor error
The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com • Motor overload • Defective image transfer unit motor
442 Image transfer belt contact motor error
The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com • Dirty image transfer belt contact sensor • Defective image transfer belt contact motor • Disconnected connector of image transfer belt contact sensor or motor • Disconnected cable
443 Image transfer unit error
The machine detects the encoder sensor error ( copyir.com • Defective encoder sensor • Image transfer unit installation error • Defective image transfer unit motor
452 Paper transfer unit contact error
The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com • Defective paper transfer unit contact sensor • Defective paper transfer unit contact motor • Broken +24V fuse on PSU • Defective IOB
491 High voltage power: Drum/ development bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the drum or development ( copyir.com • High voltage leak • Broken harness • Defective drum unit or development unit • Defective high voltage supply unit
492 High voltage power: Image transfer/ paper transfer bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the separation, image transfer bet or paper transfer roller ( copyir.com • High voltage leak • Broken harness • Defective image transfer belt unit or paper transfer unit • Defective high voltage supply unit
495 PCDU toner collection motor error
The machine detects that the PCDU toner collection bottle is not set for one second when the PCDU toner collection motor is turned off ( copyir.com • PCDU toner collection bottle motor damaged • Disconnect or defective harness • Defective DRB board
503 3rd paper tray lift motor malfunction (optional Paper Tray Unit)
The paper lift sensor did not activate within 18 sec ( copyir.com (for PTU) or 8 sec ( copyir.com (for LCT) after the tray lift motor switched on ( copyir.com • An obstruction (jammed paper, paper scraps, etc ( copyir.com ) has blocked the motor drive and caused an overload ( copyir.com • Paper lift sensor connection loose, disconnected, or damaged • Paper lift sensor defective • Tray lift motor connection loose, disconnected, or damaged • Tray lift motor defective
504 4th paper tray lift motor malfunction (optional Paper Tray Unit)
The paper lift sensor did not activate within 18 sec ( copyir.com (for PTU) or 8 sec ( copyir.com (for LCT) after the tray lift motor switched on ( copyir.com • An obstruction (jammed paper, paper scraps, etc ( copyir.com ) has blocked the motor drive and caused an overload ( copyir.com • Paper lift sensor connection loose, disconnected, or damaged • Paper lift sensor defective • Tray lift motor connection loose, disconnected, or damaged • Tray lift motor defective
506 Paper tray feed motor lock (optional Paper Tray Unit)
A motor lock signal is not detected for more than 1 ( copyir.com 5 s at power-on or the lock signal is not detected for more than 1 ( copyir.com 0 s during rotation ( copyir.com • An obstruction (jammed paper, paper scraps, etc ( copyir.com ) has blocked the feed motor drive and caused an overload ( copyir.com • Paper tray feed motor connection loose, disconnected, or damaged • Paper tray feed motor defective
508 By-pass bottom plate error
The signal from the by-pass tray HP sensor does not change for 1 ( copyir.com 0 second after the by-pass motor has rotated counterclockwise ( copyir.com If this condition occurs three consecutive times, the SC is generated ( copyir.com • Disconnect or defective harness of the by-pass motor • Defective or disconnected connection for the by-pass motor ( copyir.com • Defective by-pass motor • Disconnect or defective harness of the by-pass HP sensor • Defective or disconnected connection for the by-pass HP sensor ( copyir.com • Defective by-pass HP sensor
530 Ventilation fan: front error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective ventilation fan: front or rear • Disconnected or defective harness • Defective DRB • Defective BCU
531 Ventilation fan: rear error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective ventilation fan: front or rear • Disconnected or defective harness • Defective DRB • Defective BCU
532 Laser unit fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective laser unit fan • Disconnected or defective harness • Defective drive board • Defective BCU
533 Fusing front fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective fusing front fan • Disconnected or defective harness • Defective DRB • Defective BCU
534 Fusing rear fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective fusing rear fan • Disconnected or defective harness • Defective DRB • Defective BCU
535 Controller box fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective controller box fan • Disconnected or defective harness • Defective BCU
536 Junction gate solenoid fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective junction gate solenoid fan • Disconnected or defective harness • Defective BCU
540 Fusing/Paper exit motor error
The BCU receives the lock signal 2 ( copyir.com 0 seconds after turning on the fusing/paper exit motor ( copyir.com • Motor overload • Defective fusing/paper exit motor • Defective or disconnected connection for the fusing/paper exit motor
541 Heating roller error 1 The temperature detected by the thermopile does not reach 0°C for 6 seconds ( copyir.com • Loose connection of the thermopile • Defective thermopile
542 Heating roller warm-up error 1
• After the main switch is turned on or the cover is closed, the increment of the heating roller temperature per 10 seconds is 30°C or less ( copyir.com If this condition is detected five times consecutively, SC 542 is defined ( copyir.com • The heating roller temperature does not reach 100°C for 15 seconds after the heating lamp on ( copyir.com • The heating roller temperature does not reach the ready temperature while 60 seconds after the heating lamp on ( copyir.com • The center temperature of the heating roller does not reach the ready temperature for 30 seconds after the edge temperature of the heating roller has reached the ready temperature • Dirty or defective thermopile • Defective thermopile ( copyir.com • Trash on the surface of the thermopile lens ( copyir.com • Defected thermistor ( copyir.com • Input voltage is over guaranteed value • Defective heating roller lamp
543 Heating roller fusing lamp overheat 1 (software error)
The detected fusing temperature stays at 230°C for 1 second ( copyir.com • Defective PSU • Defective BCU
544 Heating roller fusing lamp overheat 1 (hardware error)
During stand-by mode or a print job, the detected heating roller temperature reaches 250 °C ( copyir.com • Defective PSU • Defective BCU • Defective heating roller thermistor (end) • Defective fusing control system
545 Heating roller fusing lamp consecutive full power 1
When the fusing unit is not running in the ready condition, the heating roller fusing lamp keeps on full power for 8 seconds ( copyir.com • Broken heating roller thermostat • Broken heating roller fusing lamp
547 Zero cross error
• The zero cross signal is detected for 0 ( copyir.com 05 seconds three times even though the heater relay is off when turning on the main power ( copyir.com • The zero cross signal is not detected for 3 seconds even though the heater relay is on after turning on the main power or closing the front door ( copyir.com • The detection error occurs twice or more in the 11 zero cross signal detections ( copyir.com This error is defined when the detected zero cross signal is less than 45 ( copyir.com • Defective fusing lamp relay • Defective fusing lamp relay circuit • Unstable power supply
551 Heating roller thermistor (end) error 2
• The temperature measured by the heating roller thermistor (end) does not reach 0°C for 6 seconds ( copyir.com • Loose connection of heating roller thermistor (end) • Defective heating roller thermistor (end)
552 Heating roller warm-up error 2
The heating roller temperature does not reach the ready temperature while 70 seconds after the heating lamp on ( copyir.com • Dirty or defective thermistor (end) • Heating roller fusing lamp broken • Defected thermostat • Defective heating roller fusing lampamp on ( copyir.com
553 Heating roller fusing lamp overheat 2 (software error)
The detected pressure roller temperature stays at 230°C or more for 1 second ( copyir.com • Defective PSU • Defective BCU
554 Heating roller fusing lamp overheat 2 (hardware error)
The heating roller thermistor (end) detects 250°C or more ( copyir.com • Defective heating roller thermistor (end) • Defective PSU • Defective BCU • Defective fusing control system
555 Heating roller lamp consecutive full power 2
When the fusing unit is not running in the ready condition, the pressure roller-fusing lamp keeps ON full power for 8 seconds or more ( copyir.com • Broken heating roller thermostat • Broken heating roller fusing lamp
557 Zero cross frequency error
When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs ( copyir.com • Noise (High frequency)
559 Consecutive fusing jam
The paper jam counter for the fusing unit reaches 3 times ( copyir.com The paper jam counter is cleared if the paper is fed correctly ( copyir.com This SC is activated only when SP1159-001 is set to “1” (default “0”) ( copyir.com • Paper jam in the fusing unit ( copyir.com
561 Pressure roller thermister error 3
The temperature measured by the pressure roller thermistor (center) does not reach 0 °C for 20 seconds ( copyir.com • Loose connection of pressure roller thermistor (center) • Defective pressure roller thermistor (center)
563 Pressure roller overheat 3 (software error)
The detected fusing roller temperature stays at 230°C or more for 1 second ( copyir.com • Defective PSU • Defective BCU
564 Pressure roller overheat 3 (hardware error)
The pressure roller thermistor (center) detects 250°C or more ( copyir.com • Defective PSU • Defective BCU • Defective pressure roller thermistor (center) • Defective fusing control system
565 Pressure roller fusing lamp consecutive full power 3
When the fusing unit is not running in the ready condition, the pressure roller fusing lamp keeps ON full power for 250 seconds or more ( copyir.com amp on ( copyir.com • Broken pressure roller thermostat • Broken pressure roller fusing lamp
571 Pressure roller thermister error 4
The temperature measured by the pressure roller thermistor (end) does not reach 0 °C for 20 seconds ( copyir.com amp on ( copyir.com • Loose connection of pressure roller thermistor (end) • Defective pressure roller thermistor (end)r more ( copyir.com
573 Pressure roller overheat 4 (software error)
The detected pressure roller temperature stays at 230°C or more for 1 second ( copyir.com • Defective pressure roller thermistor (end) • Defective PSU • Defective BCU
574 Pressure roller overheat 4 (hardware error)
The pressure roller thermistor (end) detects 250°C or more ( copyir.com • Defective pressure roller thermistor (end) • Defective PSU • Defective BCU • Defective fusing control systemtem
610 Mechanical counter error: K
This SC is only for NA models ( copyir.com The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com • Disconnected mechanical counter • Defective mechanical counter
611 Mechanical counter error: FC
This SC is only for NA models ( copyir.com The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com • Disconnected mechanical counter • Defective mechanical counter
620 ARDF communication error
After the ARDF is detected, the break signal occurs or communication timeout occurs ( copyir.com • Incorrect installation of ARDF • ARDF defective • BICU board defective • External noise
621 Finisher communication error
While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs ( copyir.com • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on ( copyir.com • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it ( copyir.com The IOB resends the command ( copyir.com The IOB does not receive an OK signal after sending the command 3 times ( copyir.com • Cable problems • IOB problems • BICU problems • PSU problems in the machine • Main board problems in the peripherals
632 Counter device error 1
After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms ( copyir.com • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device ( copyir.com
633 Counter device error 2
After 3 attempts to send a data frame to the optional counter device via the serial communication line, no ACK signal was received within 100 ms ( copyir.com • Serial line between the optional counter device, the relay board and copier control board is disconnected or damaged • Make sure that SP5113 is set to enable the optional counter device ( copyir.com
634 Counter device error 3
A backup RAM error was returned by the counter device ( copyir.com • Counter device control board defective • Backup battery of counter device defective
635 Counter device error 4
A backup battery error was returned by the counter device ( copyir.com • Counter device control board defective • Backup battery of counter device defective
636 SD Card Error
641 BICU control data transfer abnormal
A sampling of the control data sent from the BICU reveals an abnormality ( copyir.com • Controller board defective • External noise • BICU board defective
650 Communication error of the remote service modem (Cumin-M)
669 EEPROM error
Retry of EEPROM communication fails three times after the machine has detected the EEPROM error ( copyir.com • Caused by noise
670 Engine start up error
The ready signal from the engine board is not detected ( copyir.com • Defective engine board ( copyir.com
671 Engine board mismatch error
Engine board and controller mismatch detected ( copyir.com • Wrong engine board installed ( copyir.com • Wrong controller board installed ( copyir.com • Check the type of engine board and controller board ( copyir.com
672 Controller-to-operation panel communication error at startup
After powering on the machine, the communication circuit between the controller and the operation panel is not opened, or communication with controller is interrupted after a normal startup ( copyir.com • Controller stall • Controller board installed incorrectly • Controller board defective • Operation panel connector loose or defective
681 RFID: Communication error
• Communication error occurs when the RFID starts to communicate with the RFID receptor ( copyir.com • Retry of RFID communication fails three times after the machine has detected the RFID communication error ( copyir.com • Defective RFID reader and writer • Disconnected ASAP I/F • No memory chip on the toner cartridge • Noise
682 Memory chip at TD sensor: Communication error
Retry of memory chip communication fails three times after the machine has detected the memory chip communication error ( copyir.com • Damaged memory chip data • Disconnected inter face • No memory chip on the development unit • Noise
683 RFID: Unit check error
The machine gets RFID communication error even the toner cartridges have not been installed in the machine ( copyir.com Caused by noise
687 Memory address command error
The BICU does not receive a memory address command from the controller 120 seconds after paper is in the position for registration ( copyir.com • Loose connection • Defective controller • Defective BICU
690 GAVD communication error
• The I2C bus device ID is not identified during initialization ( copyir.com • A device-status error occurs during I2C bus communication ( copyir.com • The I2C bus communication is not established due to an error other than a buffer shortage ( copyir.com • Loose connection • Defective BICU • Defective LD controller board
730 Shift tray motor error
The shift tray HP sensor does not activate within 1 ( copyir.com 86 seconds after the shift tray motor starts to move at power on or copying ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective shift tray motor • Defective shift tray HP sensor ( copyir.com
740 Finisher stapler motor error (D038/D041)
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Staple jam • Motor overload • Defective stapler motor • Defective stapler safety sensor
742 Finisher stapler movement motor error (D038/D041) • Motor overload • Loose connection of the stapler unit HP sensor • Loose connection of the stapler unit movement motor • Defective stapler unit HP sensor • Defective stapler movement motor
750 Tray lift motor error (D038/D041) • Motor overload • Loose connection of the tray lift motor • Defective tray lift motor
760 Finisher punch motor error (D038/D041)
The punch HP sensor is not activated within the specified time after the punch motor turned on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Punch HP sensor disconnected, defective • Punch motor disconnected or defective • Punch motor overload due to obstruction
763 Punch registration motor error (D038/D041)
The punch unit moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Defective registration motor
787 Paper edge detection sensor error (D038/D041)
The machine does not detect correct voltage from the paper edge detection sensor ( copyir.com • Defective connector • Defective paper edge detection sensor ( copyir.com • Defective DA or AD converter ( copyir.com
788 Paper size sensor error without side tray (D038/D041)
The machine does not detect correct voltage from the paper size sensors ( copyir.com • Defective connector • Defective paper size sensors • Defective DA or AD converter ( copyir.com
789 Paper size sensor error with side tray (D038/D041)
The machine does not detect correct voltage from the paper size sensors ( copyir.com • Defective connector • Defective paper size sensors • Defective DA or AD converter ( copyir.com
790 Front jogger motor error without side tray (D038/D041)
The machine does not detect a correct signal from the front jogger fence HP sensor at power-on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective front jogger motor • Loosen connection • Motor overload • Defective front jogger fence HP sensor
791 Rear jogger motor error without side tray (D038/D041)
The machine does not detect a correct signal from the rear jogger fence HP sensor at power-on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective rear jogger motor • Loosen connection • Motor overload • Defective rear jogger fence HP sensor
792 Pick-up roller contact motor error without side tray (D038/D041)
The machine does not detect a correct signal from the pick-up roller HP sensor at power-on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective pick-up roller contact motor • Loosen connection • Motor overload • Defective pick-up roller HP sensor
793 Front jogger motor error with side tray (D038/D041)
The machine does not detect a correct signal from the front jogger fence HP sensor at power-on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective front jogger motor • Loosen connection • Motor overload • Defective front jogger fence HP sensor
794 Rear jogger motor error with side tray (D038/D041)
The machine does not detect a correct signal from the rear jogger fence HP sensor at power-on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective rear jogger motor • Loosen connection • Motor overload • Defective rear jogger fence HP sensor
795 Pick-up roller contact motor error with side tray (D038/D041)
The machine does not detect a correct signal from the pick-up roller HP sensor at power-on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective pick-up roller contact motor • Loosen connection • Motor overload • Defective pick-up roller HP sensor
796 Belt roller solenoid error • Disconnected harness • Defective belt roller position sensor • Defective belt roller solenoid
797 NVRAM data error • Defective NVRAM on the main board of the internal finisher
798 Front Fan error
The machine detects the fan lock signal (ON) consecutively 200 ms ( copyir.com • Front fan damaged • Disconnect or defective the harness • Front fan overload
799 Output tray motor error • Output tray motor damaged • Output tray motor overload • Loose connection of the output tray motor • Defective output tray motor
816 Energy saving I/O sub-system error
The energy saving I/O sub-system detects an error ( copyir.com • Controller board defective
866 SD card authentication error
A correct license is not found in the SD card ( copyir.com • SD-card data is corrupted ( copyir.com
867 SD card error
The SD card is ejected from the slot ( copyir.com 1 ( copyir.com Install the SD card ( copyir.com 2 ( copyir.com Turn the main switch off and on ( copyir.com
868 SD card access error
• -13 to -3: File system error • Other number: Device error An error report is sent from the SD card reader ( copyir.com • An error is detected in the SD card ( copyir.com
870 Address book error
An error is detected in the data copied to the address book over a network ( copyir.com • Defective software program • Defective HDD • Incorrect path to the server
872 HDD mail data error
An error is detected in the HDD at machine initialization ( copyir.com • Defective HDD • Power failure during an access to the HDD
873 HDD mail transfer error An error is detected in the HDD at machine initialization ( copyir.com • Defective HDD • Power failure during an access to the HDD
874 Delete All error 1: HDD
An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (D377) ( copyir.com • Data Overwrite Security Unit (SD card) not installed • Defective HDD
875 Delete All error 2: Data area
An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (D377) ( copyir.com • The logical format for the HDD fails ( copyir.com
876 Log Data Error
An error was detected in the handling of the log data at power on or during machine operation ( copyir.com This can be caused by switching the machine off while it is operating ( copyir.com
877 HDD Data Overwrite Security SD card error
The ‘all delete’ function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated ( copyir.com • Defective SD card (D377) • SD card (D377) not installed
878 TPM system authentication error
The system firmware is not authenticated by TPM (security chip) ( copyir.com • Incorrect updating for the system firmware • Defective flash ROM on the controller board
880 File format converter error
The file format converter does not respond ( copyir.com • Defective file format converter
900 Electric counter error
Abnormal data in the counters ( copyir.com • Defective NVRAM • Defective controller
910 ( copyir.com ( copyir.com ( copyir.com 914 External Controller Error
919 External Controller Error 6
While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected ( copyir.com • Power outage at the EFI controller • EFI controller was rebooted • Connection to EFI controller loose
920 Printer application error
An error is detected in the printer application program ( copyir.com • Defective software • Unexpected hardware resource (e ( copyir.com g ( copyir.com , memory shortage)
921 Printer font error
A necessary font is not found in the SD card ( copyir.com • A necessary font is not found in the SD card ( copyir.com • The SD card data is corrupted ( copyir.com
990 Software performance error
The software makes an unexpected operation ( copyir.com • Defective software • Defective controller • Software error
991 Software continuity error
The software has attempted to perform an unexpected operation ( copyir.com However, unlike SC 990, the object of the error is continuity of the software ( copyir.com • Software program error • Internal parameter incorrect, insufficient working memory ( copyir.com
992 Undefined error
Defective software program • An error undetectable by any other SC code occurred
994 Operation panel management records exceeded
An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware ( copyir.com This can occur if there if there are too many application screens open on the operation panel ( copyir.com • No action required because this SC does not interfere with operation of the machine
995 CPM setting error
997 Application function selection error
• The application selected by the operation panel key does not start or ends abnormally ( copyir.com • Software (including the software configuration) defective • An option required by the application (RAM, DIMM, board) is not installed • Nesting of the fax group addresses is too complicated
998 Application start error
No applications start within 60 seconds after the power is turned on ( copyir.com • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
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