لمینت MKP
1402-06-04
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195 Serial Number Mismatch
• Serial number stored in the memory does not have the correct code ( copyir.com • NVRAM defective • EGB replaced without original NVRAM
202 Polygon motor error 1: ON timeout
The polygon mirror motor does not reach the targeted operating speed within the specified time after turning on or changing speed • Defective or disconnected harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor ( copyir.com
203 Polygon motor error 2: OFF timeout
The polygon mirror motor does leave the READY status within 3 seconds after the polygon motor switches off ( copyir.com • Disconnected or defective harness to polygon motor driver board • Defective polygon motor driver board • Defective polygon motor ( copyir.com
204 Polygon motor error 3: XSCRDY signal error
The SCRDY_N signal goes HIGH (inactive) while the laser diode is firing ( copyir.com • Disconnected or defective harness to polygon motor driver board • Defective polygon motor • Defective polygon motor driver board ( copyir.com
210 Laser synchronizing detection error: end position [K]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification ( copyir.com • Disconnected or defective harness to synchronizing detector for end position • Defective synchronizing detector board • Defective LD board or driver • Defective EGB
211 Laser synchronizing detection error: end position [Y]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification ( copyir.com • Disconnected or defective harness to synchronizing detector for end position • Defective synchronizing detector board • Defective LD board or driver • Defective EGB
212 Laser synchronizing detection error: end position [M]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification ( copyir.com • Disconnected or defective harness to synchronizing detector for end position • Defective synchronizing detector board • Defective LD board or driver • Defective EGB
213 Laser synchronizing detection error: end position [C]
The laser synchronizing detection signal for the end position of LDB [K], [Y], [M], [C] is not detected for one second after the LDB unit turned on when detecting the main scan magnification ( copyir.com • Disconnected or defective harness to synchronizing detector for end position • Defective synchronizing detector board • Defective LD board or driver • Defective EGB
220 Laser synchronizing detection error: start position [K]: LD0
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
221 Laser synchronizing detection error: start position [K]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
222 Laser synchronizing detection error: start position [Y]: LD0
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
223 Laser synchronizing detection error: start position [Y]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
224 Laser synchronizing detection error: start position [M]: LD0
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
225 Laser synchronizing detection error: start position [M]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
226 Laser synchronizing detection error: start position [C]: LD0
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
227 Laser synchronizing detection error: start position [C]: LD1
The laser synchronizing detection signal for the start position of the LDB [K], [Y], [M], [C] is not output for two seconds after LDB unit turns on while the polygon motor is rotating normally ( copyir.com • Disconnected cable from the laser synchronizing detection unit or defective connection • Defective laser synchronizing detector • Defective LDB • Defective EGB
230 FGATE ON error: Bk
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [K] ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
231 FGATE OFF error: Bk
• The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [K] ( copyir.com • The PFGATE ON signal still asserts when the next job starts ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
232 FGATE ON error: Y
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [Y] ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
233 FGATE OFF error: Y
• The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [Y] ( copyir.com • The PFGATE ON signal still asserts when the next job starts ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
234 FGATE ON error: M
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [M] ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
235 FGATE OFF error: M
• The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [M] ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
236 FGATE ON error: C
The PFGATE ON signal does not assert within 5 seconds after processing the image in normal job or MUSIC for start position [C] ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
237 FGATE OFF error: C
• The PFGATE ON signal still asserts within 5 seconds after processing the image in normal job or MUSIC for end position [C] ( copyir.com • The PFGATE ON signal still asserts when the next job starts ( copyir.com • Defective ASIC (Lupus) • Poor connection between controller and EGB ( copyir.com • Defective EGB
240 LD error: Bk
The EGB detects LDB error a few times consecutively when LDB unit turns on after LDB initialization • Worn-out LD • Disconnected or broken harness of the LD
241 LD error: Y
The EGB detects LDB error a few times consecutively when LDB unit turns on after LDB initialization • Worn-out LD • Disconnected or broken harness of the LD
242 LD error: M
The EGB detects LDB error a few times consecutively when LDB unit turns on after LDB initialization • Worn-out LD • Disconnected or broken harness of the LD
243 LD error: C
The EGB detects LDB error a few times consecutively when LDB unit turns on after LDB initialization • Worn-out LD • Disconnected or broken harness of the LD
285 Line position adjustment (MUSIC) error
Line position adjustment fails four consecutive times ( copyir.com • Pattern sampling error ( insufficient image density ) • Defective ID sensors for the line position adjustment • Defective image transfer belt unit • Defective PCU(s) • Defective laser optics housing unit
290 Shutter sensor time over error: Close
The shutter close sensor does not detect “ON” for 2000 msec after the shutter motor turns on • Defective shutter close sensor • Disconnected or broken harness • Defective shutter motor • Defective shutter • Shutter motor overload • Defective IOB
291 Shutter overrun error 1: Close
The shutter close sensor loses the “ON” signal after the shutter was closed ( copyir.com • Defective motor • Change of load to shutter motor
292 Shutter overrun error 2: Close
The shutter close sensor detects “ON” after SC 291 has occurred ( copyir.com • Defective motor • Change of load to shutter motor
293 Shutter sensor time over error: Open
The shutter open sensor does not detect “ON” for 2000 msec after the shutter motor turns on ( copyir.com • Defective shutter close sensor • Disconnected or broken harness • Defective shutter motor • Defective shutter • Shutter motor overload • Defective IOB
294 Shutter overrun error 1: Open
The shutter open sensor loses the “ON” signal after the shutter was closed ( copyir.com • Defective motor • Change of load to shutter motor
295 Shutter overrun error 2: Open
The shutter open sensor detects “ON” after SC 291 has occurred ( copyir.com • Defective motor • Change of load to shutter motor
296 Shutter open/close sensor error
Both shutter open sensor and close sensor detect “ON” at the same time ( copyir.com • Broken harness(es) of the shutter open/close sensors
300 AC charge output error [K]
The measured voltage is not proper when IOB measures the charge output for each color ( copyir.com • Disconnected or broken high voltage cable • Defective or not installed PCU • Defective high voltage power supply
301 AC charge output error [M]
The measured voltage is not proper when IOB measures the charge output for each color ( copyir.com • Disconnected or broken high voltage cable • Defective or not installed PCU • Defective high voltage power supply
302 AC charge output error [C]
The measured voltage is not proper when IOB measures the charge output for each color ( copyir.com • Disconnected or broken high voltage cable • Defective or not installed PCU • Defective high voltage power supply
303 AC charge output error [Y]
The measured voltage is not proper when IOB measures the charge output for each color ( copyir.com • Disconnected or broken high voltage cable • Defective or not installed PCU • Defective high voltage power supply
360 TD sensor (Vt high) error 1: K
• The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com • The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor
361 TD sensor (Vt high) error 1: M
• The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com • The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor
362 TD sensor (Vt high) error 1: C
• The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com • The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor
363 TD sensor (Vt high) error 1: Y
• The Vt value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 4 ( copyir.com 7V) with SP3020-002 for twenty counts ( copyir.com • The [Vt – Vtref] value of the black, magenta, cyan, or yellow TD sensor exceeds the specified value (default: 5 ( copyir.com 0V) with SP3020-001 ( copyir.com • Black, magenta, cyan, or yellow TD sensor disconnected • Harness between TD sensor and PCU defective • Defective TD sensor
364 TD sensor (Vt low) error 2: K
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com • TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
365 TD sensor (Vt low) error 2: M
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com • TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
366 TD sensor (Vt low) error 2: C
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com • TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
367 TD sensor (Vt low) error 2: Y
The Vt value of the black, magenta, cyan, or yellow TD sensor is below the specified value with SP3020-004 (default: 0 ( copyir.com 5V) for 10 counts ( copyir.com • TD sensor harness disconnected, loose, defective • A drawer connector disconnected, loose, defective • TD sensor defective
372 TD sensor adjustment error: K
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V • Heat seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective
373 TD sensor adjustment error: M
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V • Heat seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective
374 TD sensor adjustment error: C
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V • Heat seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective
375 TD sensor adjustment error: Y
During TD sensor initialization, the output value of the black, magenta, cyan, or yellow TD sensor is not within the range of the specified value with SP3238-001 to -004 (default: 2 ( copyir.com 7V) +- 0 ( copyir.com 2V • Heat seal not removed from a new developer pack • TD harness sensor disconnected, loose or defective • TD sensor defective • Harness between TD sensor and drawer disconnected, defective
380 Drum gear position sensor error
The machine does not detect the drum position signal for 3 seconds at the drum phase adjustment ( copyir.com • Dirty or defective drum gear position sensor
396 Drum/Development motor error: K
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
397 Drum/Development motor error: M
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
398 Drum/Development motor error: C
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
399 Drum/Development motor error: Y
The machine detects a High signal from the drum/development motor for 2 seconds after the drum/development motor turned on ( copyir.com • Overload on the drum/development motor • Defective drum/development motor • Defective harness • Shorted 24 V fuse on the PSU • Defective interlock system
400 ID sensor adjustment error
When the Vsg error counter reaches “3”, the machine detects “SC400” ( copyir.com The Vsg error counter counts “1” when the Vsg detected by ID sensor is more than the value (default: 4 ( copyir.com 5V) specified with SP3324-005 or less than the value (default: 3 ( copyir.com 5V) specified with SP3324-006 ( copyir.com • Dirty or defective ID sensor • Defective ID sensor shutter
441 Image transfer unit motor error
The motor LOCK signal is not detected for more than two seconds while the motor START signal is on ( copyir.com • Motor overload • Defective image transfer unit motor
442 Image transfer belt contact motor error
The image transfer belt contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com • Dirty image transfer belt contact sensor • Defective image transfer belt contact motor • Disconnected connector of image transfer belt contact sensor or motor • Disconnected cable
443 Image transfer belt unit error
The machine detects the encoder sensor error • Defective encoder sensor • Image transfer unit installation error • Defective image transfer unit motor
452 Paper transfer unit contact error
The paper transfer unit contact sensor does not detect the movement of actuator at the sensor while the polygon motor rotates ( copyir.com • Defective paper transfer unit contact sensor • Defective paper transfer unit contact motor • Broken +24V fuse on PSU • Defective IOB
460 High voltage power: Separation bias output error
The status of the power pack is checked every 20 ms ( copyir.com This SC is issued if the EGB detects a short in the power pack 10 times at D(ac) ( copyir.com • Damaged insulation on the high-voltage supply cable • Damaged insulation around the high-voltage power supply
490 Toner transport motor error
The LOCK signal is not detected for 2 seconds when the transport motor turns on ( copyir.com • Toner transport motor overload • Disconnected or broken harness • Defective toner transport motor • Opened +24V fuse on the PSU • Defective interlock switch
491 High voltage power: Drum/ development bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the drum or development ( copyir.com • High voltage leak • Broken harness • Defective drum unit or development unit • Defective high voltage supply unit
492 High voltage power: Image transfer/ paper transfer bias output error
An error signal is detected for 0 ( copyir.com 2 seconds when charging the separation, image transfer bet or paper transfer roller ( copyir.com • High voltage leak • Broken harness • Defective image transfer belt unit or paper transfer unit • Defective high voltage supply unit
498 Temperature and humidity sensor error
• The thermistor output of the temperature sensor is not within the prescribed range (0 ( copyir.com 5V to 4 ( copyir.com 2V) ( copyir.com If this is detected consecutively three times, the SC is generated and the machine defines that the temperature is “23°C” ( copyir.com • The thermistor output of the humidity sensor is not within the prescribed range (0 ( copyir.com 01V to 2 ( copyir.com 4V) ( copyir.com If this is detected consecutively three times, the SC is generated and the machine detects that the humidity is “50%” ( copyir.com • Temperature and humidity sensor harness disconnected, loose, defective • Temperature and humidity sensor defective
501 Paper Tray 1 error
• When the tray lift motor rotates counterclockwise, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir.com • When the tray lift motor rotates clockwise, (if the upper limit is not detected within 1 ( copyir.com 5 seconds), the machine asks the user to reset the tray ( copyir.com If one of these conditions occurs three consecutive times, the SC is generated ( copyir.com • Disconnected or defective paper lift sensor • Disconnected or defective tray lift motor • Defective bottom plate lift mechanism • Too much paper in the tray • Defective IOB
502 Paper Tray 2 error
• When the tray lift motor rotates counterclockwise, (if the upper limit is not detected within 10 seconds), the machine asks the user to reset the tray ( copyir.com • When the tray lift motor rotates clockwise, (if the upper limit is not detected within 1 ( copyir.com 5 seconds), the machine asks the user to reset the tray ( copyir.com If one of these conditions occurs three consecutive times, the SC is generated ( copyir.com • Disconnected or defective paper lift sensor • Disconnected or defective tray lift motor • Defective bottom plate lift mechanism • Too much paper in the tray • Defective IOB
503-01 Tray 3 error (Paper Tray Unit, Paper Feed Unit or LCT)
For the two-tray paper feed unit or one-tray paper tray unit: • When the tray lift motor is turned on, the upper limit is not detected within 10 seconds For the LCT: • SC 503-01 occurs if the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift or lower the tray ( copyir.com For the two-tray paper feed unit or one-tray paper tray unit: • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection For the LCT: • Defective stack transport clutch or connector disconnection • Defective tray motor or connector disconnection • Defective end fence home position sensor or connector disconnection • Defective upper limit sensor or connector disconnection • Defective tray lift motor or connector disconnection
503-02 Tray 3 error (Paper Tray Unit, Paper Feed Unit or LCT)
This SC is generated if the following condition occurs 3 consecutive times ( copyir.com For the two-tray paper feed unit or one-tray paper tray unit: • When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com For the LCT: • When the main switch is turned on or when the LCT is set, if the end fence is not in the home position (home position sensor ON), the tray lift motor stops ( copyir.com • If the upper limit does not go off for 1 ( copyir.com 5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on ( copyir.com For the two-tray paper feed unit or one-tray paper tray unit: • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection For the LCT: • Defective stack transport clutch or connector disconnection • Defective tray motor or connector disconnection • Defective end fence home position sensor or connector disconnection
504-01 Tray 4 error (Paper Tray Unit, Paper Feed Unit or LCT)
For the two-tray paper feed unit or one-tray paper tray unit When the tray lift motor is turned on, the upper limit is not detected within 10 seconds ( copyir.com For the LCT If the upper or lower limit is not detected within 8 seconds when the tray lift motor is turned on to lift up or lower the tray • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection
504-02 Tray 4 error (Paper Tray Unit, Paper Feed Unit or LCT)
This SC is generated if the following condition occurs 3 consecutive times ( copyir.com For the two-tray paper feed unit or one-tray paper tray unit • When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com For the LCT • If the upper limit does not go off for 1 ( copyir.com 5 seconds even the tray lift motor turns on to lower the tray after the upper limit has been detected at power on ( copyir.com For the two-tray paper feed unit or one-tray paper tray unit: • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection For the LCT: • Defective stack transport clutch or connector disconnection • Defective tray motor or connector disconnection • Defective end fence home position sensor or connector disconnection
505-01 Tray 5 error (Two-tray paper feed unit combined with the one-tray paper tray unit)
When the tray lift motor is turned on, the upper limit is not detected within 10 seconds ( copyir.com • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection
505-02 Tray 5 error (Two-tray paper feed unit combined with the one-tray paper tray unit)
This SC is generated if the following condition occurs 3 consecutive times ( copyir.com • When the tray lowers, the tray lift sensor does not go off within 1 ( copyir.com 5 sec ( copyir.com • Defective tray lift motor or connector disconnection • Defective lift sensor or connector disconnection
529 Junction gate 1 motor error
The junction gate 1 HP sensor does not detect the home position of junction gate 1 for 0 ( copyir.com 15 seconds when the machine starts to detect its home position ( copyir.com The junction gate 1 HP sensor does not turn off for 0 ( copyir.com 15 seconds after the machine has detected its home position ( copyir.com • Disconnected or defective junction gate 1 motor • Disconnected or defective junction gate 1 HP sensor • Mechanical problem (such as paper jam etc ( copyir.com ) • Shorted 24 V fuse on the PSU • Defective IOB
530 Fusing fan error
The IOB does not receive the lock signal 10 seconds after turning on the fusing fan ( copyir.com • Defective fusing fan motor or connector disconnection • Defective IOB
531 Ventilation fan (at the left side of the machine) motor-front/rear error
The IOB does not receive the lock signal for 2 seconds after turning on the ventilation fan motor-front/rear ( copyir.com • Defective ventilation fan motor-front or rear
532 IH coil fan error
The machine does not detect the fan motor lock signal for 2 seconds while the IH coil fan turns on ( copyir.com • Disconnected harness • Overload on the IH coil fan motor • Defective IH coil fan motor • Defective IOB
533 IH inverter fan error
The machine does not detect the fan motor lock signal for 2 seconds while the IH inverter fan turns on ( copyir.com • Disconnected harness • Overload on the IH inverter fan motor • Defective IH inverter fan motor • Defective IOB
534 Second duct fan error
The machine does not detect the fan motor lock signal for 2 seconds while the second duct fan turns on ( copyir.com • Disconnected harness • Overload on the second duct fan motor • Defective second duct motor • Defective IOB
535 Paper exit fan error
The machine does not detect the fan motor lock signal for 2 seconds while the paper exit fan turns on ( copyir.com • Disconnected harness • Overload on the paper exit fan motor • Defective paper exit motor • Defective IOB
536 Third duct fan error
The motor lock signal error is detected for 10 seconds after the motor lock signal was first detected ( copyir.com • Defective controller fan motor
540 Fusing/Paper exit motor error
The IOB does not receive the lock signal 10 seconds after turning on the fusing/ paper exit motor ( copyir.com • Motor overload • Defective fusing/paper exit motor
541 Heating roller thermopile error
The temperature measured by the heating roller thermopile does not reach 0°C for 6 seconds • Loose connection of the heating roller thermopile • Defective heating roller thermopile • Defective thermopile
542 Heating roller warm-up error 1
• The heating roller temperature does not reach the ready temperature for 190 seconds after the IH inverter turns on ( copyir.com • The heating roller temperature does not reach 80°C for 18 seconds after the IH inverter on ( copyir.com • Dirty or defective thermopile • Defective IH coil unit
543 Heating roller overheat 1 (software error)
The detected fusing temperature stays at 215°C for 1 second ( copyir.com • Defective PSU • Defective IOB • Defective EGB
544 Heating roller overheat 1 (hardware error)
During stand-by mode or a print job, the detected heating roller temperature reaches 220 °C ( copyir.com • Defective PSU • Defective IOB • Defective EGB • Defective fusing control system
547 Zero cross error
• The zero cross signal is detected three times even though the heater relay is off when turning on the main power ( copyir.com • The zero cross signal is not detected for 3 seconds even though the heater relay is on after turning on the main power or closing the front door ( copyir.com • The detection error occurs twice or more in the 11 zero cross signal detections ( copyir.com This error is defined when the detected zero cross signal is less than 39 ( copyir.com • Defective fusing relay • Defective fusing relay circuit • Shorted +24V fuse on the PSU • Unstable power supply
548 Fusing unit rotation error
The fusing belt sensor does not detect change in the actuator for 0 ( copyir.com 5 seconds after the fusing/paper exit motor has turned on ( copyir.com • Defective fusing/paper exit motor • Deformed actuator for the fusing belt sensor • Defective fusing belt sensor • Broken connection between IH inverter and IOB • Incorrectly set fusing unit
549 Ferrite core rotation error
The ferrite roller HP sensor does not detect the ferrite roller home position for 4 seconds after the fusing/paper exit motor has turned on ( copyir.com • Deformed actuator for the ferrite roller HP sensor • Defective ferrite roller HP sensor • Defective ferrite roller motor • Shorted +24V fuse on the PSU • Defective IOB
551 Heating roller thermistor error
The temperature measured by the heating roller thermistor does not reach 0 °C for 7 seconds ( copyir.com • Loose connection of heating roller thermistor • Defective heating roller thermistor
552 Heating roller warm-up error 2
• The heating roller temperature does not reach the ready temperature for 90 seconds after the heating lamp on ( copyir.com • The heating roller temperature does not reach 80°C for 13 seconds after the IH inverter on ( copyir.com • Defective thermistor • Defective IH inverter
553 Heating roller overheat (software error)
The detected heating roller temperature stays at 230°C or more for 1 second ( copyir.com • Defective PSU • Defective IOB • Defective EGB
554 Heating roller overheat (hardware error)
The heating roller thermistor detects 240°C or more ( copyir.com • Defective PSU • Defective IOB • Defective EGB • Defective fusing control system
557 Zero cross frequency error
When the zero cross signal is 66 or more and it is detected 10 times or more in 11 detections, the machine determines that input 60 Hz and SC557 occurs ( copyir.com • Noise (High frequency)
559 Consecutive fusing jam
The paper jam counter for the fusing unit reaches 3 times ( copyir.com The paper jam counter is cleared if the paper is fed correctly ( copyir.com This SC is activated only when SP1159-001 is set to “1” (default “0”) ( copyir.com • Paper jam in the fusing unit ( copyir.com
561 Pressure roller thermistor error
The temperature measured by the thermistor does not reach 0 °C for 37 seconds ( copyir.com • Loose connection of the pressure roller thermistor • Defective pressure roller thermistor
562 Pressure roller temperature error
The temperature of the pressure roller does not reach the ready temperature for 120 seconds after the fusing lamp has turned on ( copyir.com • Defective pressure roller thermistor • Defective fusing lamp
563 Pressure roller overheat 3 (software error)
The detected pressure roller temperature stays at 215°C or more for 1 second ( copyir.com • Defective PSU • Defective IOB • Defective EGB
564 Pressure roller overheat 3 (hardware error)
The thermistor detects 220°C or more ( copyir.com • Defective PSU • Defective IOB • Defective EGB • Defective fusing control system
565 Pressure roller fusing lamp consecutive full power 3
When the fusing unit is not running in the ready condition, the pressure roller fusing lamp keeps ON full power for 180 seconds or more ( copyir.com • Broken pressure roller fusing lamp
580 IH inverter zero cross frequency error
The zero cross signal is not detected for 1 second or more after the IH inverter has turned on ( copyir.com • Disconnected CN983 on the IH inverter • Defective IH inverter • Defective IH coil unit
581 IH inverter input voltage error
The IH inverter detects 70V or less/140V or more for 10 seconds ( copyir.com • Unusual input voltage • Disconnected CN981 on the IH inverter • Defective IH inverter
582 IH inverter current error at power on
The output current from the IH inverter does not reach the proper value when the IH inverter turns on ( copyir.com • Disconnected power input terminal 1 and 2 • Defective IH inverter • Defective IH coil unit • Defective fusing unit
583 IH inverter communication error
The IH inverter does not get the communication signal from the IOB ( copyir.com • Broken connection between IH inverter and IOB • Defective IH inverter • Defective IOB • Defective EGB
584 Fusing unit rotation error
The fusing belt sensor does not detect a change in the fusing unit actuator for 0 ( copyir.com 5 seconds ( copyir.com • Defective fusing/paper exit motor • Deformed actuator for the fusing belt sensor • Defective fusing belt sensor • Broken connection between IH inverter and IOB • Incorrectly set fusing unit
585 IH coil unit full power (1250W) error
The IH coil unit full power (1250W) continues for 220 seconds or more ( copyir.com • Defective IH inverter • Defective EGB • Defective IOB • Broken connection between IH inverter and IOB • Defective thermopile
586 IH coil unit rare short error
The IH inverter detects an unusual current (high current) in the IH coil unit ( copyir.com • Defective IH coil unit • Defective IH inverterl unit
587 IH inverter high temperature error
The IH inverter detects a high temperature near Q5 (power control circuit on the IH inverter) ( copyir.com • Defective IH inverter • Defective IH inverter fan • Clogged IH inverter fan intake at the right rear cover • Incorrect input paper type to the machine
610 Mechanical counter error: Bk
This SC is only for NA models ( copyir.com The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com • Disconnected mechanical counter • Defective mechanical counter
611 Mechanical counter error: FC
This SC is only for NA models ( copyir.com The machine detects the mechanical counter error when SP5987-001 is set to “1” ( copyir.com • Disconnected mechanical counter • Defective mechanical counter
621 Finisher communication error
While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs ( copyir.com • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on ( copyir.com • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it ( copyir.com And when the IOB does not receive an OK signal even after sending the command 3 times, the IOB resends the command ( copyir.com • Cable problems • IOB problems • EGB problems • PSU problems in the machine • Main board problems in the peripherals
622 Paper tray unit communication error
While the IOB communicates with an optional unit, an SC code is displayed if one of following conditions occurs ( copyir.com • The IOB receives the break signal which is generated by the peripherals only just after the main switch is turned on ( copyir.com • When the IOB does not receive an OK signal from a peripheral 100ms after sending a command to it ( copyir.com And when the IOB does not receive an OK signal even after sending the command 3 times, the IOB resends the command ( copyir.com • Cable problems • IOB problems • EGB problems • PSU problems in the machine • Main board problems in the peripherals
623 Optional paper feed unit communication error
In the case of installing two optional paper feed units (G832 + B800, G832 + B801, or G832 + G832): • The upper unit cannot communicate with the lower unit after the upper unit has detected the lower unit ( copyir.com • The upper unit detects an error signal from the lower unit after the upper unit has detected the lower unit ( copyir.com • Disconnected connector
669 EEPROM error
Retry of EEPROM communication fails three times after the machine has detected the EEPROM error • Caused by noise
670 No response from controller at power on
When the main power is turned on or the machine starts warming up from energysaving mode, the controller does not receive a command signal from the controller • Loose connection • Defective controller • Defective controller board
681 RFID: Communication error
• Communication error occurs when the RFID starts to communicate with the RFID receptor ( copyir.com • Retry of RFID communication fails three times after the machine has detected the RFID communication error ( copyir.com • Defective RFID reader and writer • Disconnected ASAP I/F • No memory chip on the toner cartridge • Noise
682 Memory chip at TD sensor: Communication error
Retry of memory chip communication fails three times after the machine has detected the memory chip communication error ( copyir.com • Damaged memory chip data • Disconnected inter face • No memory chip on the development unit • Noise
683 RFID: Unit check error
The machine gets RFID communication error even the toner cartridges have not been installed in the machine Caused by noise
687 Memory address command error
The EGB does not receive a memory address command from the controller 120 seconds after paper is in the position for registration ( copyir.com • Loose connection • Defective controller • Defective EGB
689 IH inverter communication error
• When the machine turns on, recovers from the energy save mode or front and right doors are opened and closed, a time out error for communicating with the IOB occurs ( copyir.com • The IOB detects the break signal from the IH inverter after a communication between the IOB and IH inverter has already been detected ( copyir.com • The IOB fails to communicate with IH inverter three times after the IOB has detected the break signal from the IH inverter ( copyir.com • Defective IOB • Defective IH inverter ( copyir.com
690 GAVD communication error
• The I2C bus device ID is not identified during initialization ( copyir.com • A device-status error occurs during I2C bus communication ( copyir.com • The I2C bus communication is not established due to an error other than a buffer shortage ( copyir.com • Loose connection • Defective EGB • Defective LD controller board
721 Jogger motor error
• Jogger HP sensor does not detect the jogger fence for 2000ms after the jogger unit has moved to its home position ( copyir.com • Jogger HP sensor does not turn off 300 ms after the jogger unit has moved from its home position ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective jogger HP sensor • Overload on the jogger motor • Defective jogger motor • Defective main board • Disconnected or defective harness
723 Stack feed-out motor error
• Stack feed-out HP sensor does not detect the home position of the stack feedout belt 3000ms after the stack feed-out belt has moved to its home position ( copyir.com • Stack feed-out HP sensor does not turn off 200 ms after the stack feed-out belt has moved from its home position ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code • Defective stack feed-out HP sensor • Overload on the stack feed-out motor • Defective stack feed-out motor • Defective main board • Disconnected or defective harness
725 Finisher exit guide plate motor error
After moving away from the guide plate position sensor, the exit guide is not detected at the home position within the prescribed time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Guide plate motor disconnected, defective • Guide plate motor overloaded due to obstruction • Guide plate position sensor disconnected, defective
730 Finisher Tray 1 shift motor error
The shift roller HP sensor of the upper tray does not activate within the prescribed time after the shift tray starts to move toward or away from the home position ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Shift tray HP sensor of the upper tray disconnected, defective • Shift tray motor of the upper tray is disconnected, defective • Shift tray motor of the upper tray overloaded due to obstruction
740 Finisher corner stapler motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com For the 3000-sheet finisher • Staple movement is not finished after a certain time ( copyir.com For the 1000-sheet booklet finisher • The stapler motor does not switch off within the prescribed time after operating ( copyir.com • The HP sensor of the staple unit does not detect the home position after the staple unit moves to its home position ( copyir.com • The HP sensor of the staple unit detects the home position after the staple unit moves from its home position ( copyir.com • Staple jam • Motor overload • Defective stapler motor
741 Finisher corner stapler rotation motor error
The stapler does not return to its home position within the specified time after stapling ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Defective stapler rotation motor • Overload to the stapler rotation motor • Defective stapler rotation HP sensor
742 Finisher stapler movement motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com For the 3000-sheet finisher • Staple movement is not finished for a certain time ( copyir.com For the 1000-sheet booklet finisher • The stapler HP sensor is not activated within the specified time after the stapler motor turned on ( copyir.com (first detection: jam error, consecutive twice detection SC code) ( copyir.com • Motor overload • Loose connection of the stapler home position sensor • Loose connection of the stapler movement motor • Defective stapler home position sensor • Defective stapler movement motor
743 Booklet stapler motor error 1
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com For the 3000-sheet finisher The front stapler unit saddle-stitch motor does not start operation within the specified time ( copyir.com • Motor overload • Loose connection of the front stapler motor • Defective front stapler motor
744 Booklet staple motor error 2
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com For the 3000-sheet finisher The rear stapler unit saddle-stitch motor does not start operation within the specified time ( copyir.com • Motor overload • Loose connection of the rear stapler motor • Defective rear stapler motor
746 1000-sheet booklet finisher: Stack feed motor error
• The stack feed HP sensor does not detect “ON” twice (once: jam error) for specified time after the stack feed motor has turned on ( copyir.com • The stack feed HP sensor does not detect “OFF” twice (once: jam error) for specified time after the stack feed motor has turned on ( copyir.com • Motor overload • Loose connection of the stack feed motor • Defective stack feed motor
750 1000/3000-sheet (booklet) finisher: Tray lift motor error
The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com The upper tray paper height sensor does not change its status with the specified time after the tray raises or lowers ( copyir.com 1 ( copyir.com Check the connections to the shift tray motor ( copyir.com 2 ( copyir.com Defective shift tray motor
753 Return roller motor error
Occurs during the operation of the lower tray pressure motor ( copyir.com • Motor harness disconnected, loose, defective • Motor overloaded • Home position sensor harness disconnected, loose, defective • Home position defective
760 Finisher punch motor error
The punch HP sensor is not activated within the specified time after the punch motor turned on ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Punch HP sensor disconnected, defective • Punch motor disconnected or defective • Punch motor overload due to obstruction
761 Finisher folder plate motor error
The folder plate moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Folder plate HP sensor disconnected, defective • Folder plate motor disconnected, defective • Folder plate motor overloaded due to obstruction ( copyir.com
763 Punch movement motor error
The punch unit moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Defective motor
764 Paper position sensor slide motor error
The paper position sensor moves but is not detected at the home position within the specified time ( copyir.com The 1st detection failure issues a jam error, and the 2nd failure issues this SC code ( copyir.com • Motor harness disconnected, loose, defective • Defective motor
791 Bridge unit error
The machine recognizes the finisher, but does not recognize the bridge unit ( copyir.com • Defective connector • Broken harness
792 Finisher error
The machine does not recognize the finisher, but recognizes the bridge unit ( copyir.com • Defective connector • Defective harness • Incorrect installation
818 Watch-dog error
While the system program is running, other processes do not operate at all ( copyir.com • Defective controller • Software error
819 Fatal error
820 Self-diagnostics error: CPU [XXXX]: Detailed error code
833 Self-diagnostic error 8: Engine I/F ASIC
851 IEEE1394 interface error
The 1394 interface is unusable ( copyir.com • Defective IEEE1394 • Defective controller ( copyir.com
853 Wireless LAN card not detected
The wireless LAN card is not detected before communication is established, though the wireless LAN board is detected ( copyir.com • Loose connection
854 Wireless LAN/Bluetooth card not detected
The wireless LAN/Bluetooth card is not detected after communication is established, but the wireless LAN board is detected ( copyir.com • Loose connection
855, 856 Wireless LAN/Bluetooth card error
An error is detected in the wireless LAN/Bluetooth card ( copyir.com • Loose connection • Defective wireless LAN/Bluetooth card
857 USB interface error The USB interface cannot be used due to a driver error ( copyir.com • Defective USB driver • Loose connection
858 HDD Encryption unit error 1
A serious error occurs when data is encrypted to update an encryption key with the HDD encryption unit ( copyir.com
859 HDD Encryption unit error 2
A serious error occurs when the HDD data is encrypted to update an encryption key with the HDD encryption unit ( copyir.com
860 HDD: Initialization error
The controller detects that the hard disk fails ( copyir.com • HDD not initialized • Defective HDD
861 HDD: Reboot error
The HDD does not become ready within 30 seconds after the power is supplied to the HDD ( copyir.com • Loose connection • Defective cables • Defective HDD • Defective controller
863 HDD: Read error
The data stored in the HDD cannot be read correctly ( copyir.com • Defective HDD • Defective controller
864 HDD: CRC error
While reading data from the HDD or storing data in the HDD, data transmission fails ( copyir.com • Defective HDD
865 HDD: Access error
An error is detected while operating the HDD ( copyir.com • Defective HDD
866 SD card authentication error
A correct license is not found in the SD card ( copyir.com • SD-card data is corrupted ( copyir.com
867 SD card error
The SD card is ejected from the slot ( copyir.com 1 ( copyir.com Install the SD card ( copyir.com 2 ( copyir.com Turn the main switch off and on ( copyir.com
868 SD card access error
• -13 to -3: File system error • Other number: Device error An error report is sent from the SD card reader ( copyir.com • An error is detected in the SD card ( copyir.com
870 Address book error
An error is detected in the data copied to the address book over a network ( copyir.com • Defective software program • Defective HDD • Incorrect path to the server
872 HDD mail data error
An error is detected in the HDD at machine initialization ( copyir.com • Defective HDD • Power failure during an access to the HDD
873 HDD mail transfer error An error is detected in the HDD at machine initialization ( copyir.com • Defective HDD • Power failure during an access to the HDD
874 Delete All error 1: HDD
An error is detected while all of the HDD or NVRAM are formatted physically by the Data Overwrite Security Unit (D377) ( copyir.com • Data Overwrite Security Unit (SD card) not installed • Defective HDD
875 Delete All error 2: Data area
An error is detected while all of the HDD or NVRAM are formatted logically by the Data Overwrite Security Unit (D377) ( copyir.com • The logical format for the HDD fails ( copyir.com
876 Log Data Error
An error was detected in the handling of the log data at power on or during machine operation ( copyir.com This can be caused by switching the machine off while it is operating ( copyir.com
877 HDD Data Overwrite Security SD card error
The ‘all delete’ function cannot be executed but the Data Overwrite Security Unit (D377) is installed and activated ( copyir.com • Defective SD card (D377) • SD card (D377) not installed
878 TPM system authentication error
The system firmware is not authenticated by TPM (security chip) ( copyir.com • Incorrect updating for the system firmware • Defective flash ROM on the controller board
880 File format converter error
The file format converter does not respond ( copyir.com • Defective file format converter
900 Electric counter error
Abnormal data in the counters ( copyir.com • Defective NVRAM • Defective controller
910 ( copyir.com ( copyir.com ( copyir.com 914 External Controller Error
919 External Controller Error 6
While EAC (External Application Converter), the conversion module, was operating normally, the receipt of a power line interrupt signal from the FLUTE serial driver was detected, or BREAK signal from the other station was detected ( copyir.com • Power outage at the EFI controller • EFI controller was rebooted • Connection to EFI controller loose
920 Printer application error
An error is detected in the printer application program ( copyir.com • Defective software • Unexpected hardware resource (e ( copyir.com g ( copyir.com , memory shortage)
921 Printer font error
A necessary font is not found in the SD card ( copyir.com • A necessary font is not found in the SD card ( copyir.com • The SD card data is corrupted ( copyir.com
990 Software performance error
The software makes an unexpected operation ( copyir.com • Defective software • Defective controller • Software error
991 Software continuity error
The software has attempted to perform an unexpected operation ( copyir.com However, unlike SC 990, the object of the error is continuity of the software ( copyir.com • Software program error • Internal parameter incorrect, insufficient working memory ( copyir.com
992 Undefined error
Defective software program • An error undetectable by any other SC code occurred
994 Operation panel management records exceeded
An error occurred because the number of records exceeded the limit for images managed in the service layer of the firmware ( copyir.com This can occur if there if there are too many application screens open on the operation panel ( copyir.com • No action required because this SC does not interfere with operation of the machine
995 CPM setting error
997 Application function selection error
• The application selected by the operation panel key does not start or ends abnormally ( copyir.com • Software (including the software configuration) defective • An option required by the application (RAM, DIMM, board) is not installed • Nesting of the fax group addresses is too complicated
998 Application start error
No applications start within 60 seconds after the power is turned on ( copyir.com • Loose connection of RAM-DIMM, ROM-DIMM • Defective controller • Software problem
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